Revenue from Contracts with Customers (Tables)

3 Months Ended

Mar. 31, 2020

Revenue from Contracts with Customers

Schedule of revenue by service offering

The following table presents revenue by service offering for the three months ended March 31, 2020:

	Three months ended March 31, 2020
	Residential		Business		Total
	Subscription		Subscription		Revenue
	(in millions)
HSD	$	115.3	$	21.3	$	136.6
Video		99.5		3.9		103.4
Telephony		14.0		10.6		24.6
Total subscription services revenue	$	228.8	$	35.8	$	264.6
Other business services revenue(1)		—		—		6.5
Other revenue		—		—		13.4
Total revenue	$	228.8	$	35.8	$	284.5

(1)Includes wholesale and colocation lease revenue of $5.4 million.

The following table presents revenue by service offering for the three months ended March 31, 2019:

	Three months ended March 31, 2019
	Residential		Business		Total
	Subscription		Subscription		Revenue
	(in millions)
HSD	$	108.1	$	19.4	$	127.5
Video		107.4		3.6		111.0
Telephony		16.0		10.7		26.7
Total subscription services revenue	$	231.5	$	33.7	$	265.2
Other business services revenue(1)		—		—		7.1
Other revenue		—		—		14.9
Total revenue	$	231.5	$	33.7	$	287.2

(1)Includes wholesale and colocation lease revenue of $5.5 million.

Schedule of activity and current and non-current costs of obtaining contracts

	2020		2019
	(in millions)
Balance at January 1	$	40.7	$	26.3
Deferral		5.7		4.8
Amortization		(2.7)		(1.5)
Balance at March 31	$	43.7	$	29.6

	March 31,  2020		December 31,  2019
	(in millions)
Current costs of obtaining contracts with customers	$	11.2	$	10.0
Non-current costs of obtaining contracts with customers		32.5		30.7
Total costs of obtaining contracts with customers	$	43.7	$	40.7

Schedule of activity of current and non-current contract liabilities

	2020		2019
	(in millions)
Balance at January 1	$	4.2	$	3.9
Deferral		3.7		3.9
Revenue recognized		(4.0)		(3.8)
Balance at March 31	$	3.9	$	4.0

	March 31,  2020		December 31,  2019
	(in millions)
Current contract liabilities	$	3.3	$	3.6
Non-current contract liabilities		0.6		0.6
Total contract liabilities	$	3.9	$	4.2

Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied

	2020		2021		2022		Thereafter		Total
	(in millions)
Subscription services	$	58.9	$	50.2	$	20.9	$	8.1	$	138.1
Other business services		3.1		2.8		1.3		0.5		7.7
Total expected revenue	$	62.0	$	53.0	$	22.2	$	8.6	$	145.8

Schedule of change in the allowance for doubtful accounts for trade accounts receivable

	2020		2019
	(in millions)
Balance at beginning of period	$	7.5	$	7.5
Provision charged to expense		5.3		3.5
Accounts written off, net of recoveries		(3.8)		(4.0)
Balance at end of period	$	9.0	$	7.0