Segment information - Schedule of Net Revenue and Reconciliation to Gross Revenue (Details) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020 USD ($)	Jun. 30, 2019 USD ($)	Jun. 30, 2020 USD ($) segment	Jun. 30, 2019 USD ($)
Segment Reporting [Abstract]
Number of reportable segments | segment			4
Segment Reporting Information [Line Items]
Total revenue	$ 982	$ 164,023	$ 178,210	$ 359,819
Management fees
Segment Reporting Information [Line Items]
Total revenue	(18)	551	627	1,485
Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	458	2,949	1,408	3,537
Yucatán Peninsula
Segment Reporting Information [Line Items]
Total revenue	22	61,860	64,296	134,000
Yucatán Peninsula | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Yucatán Peninsula | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Pacific Coast
Segment Reporting Information [Line Items]
Total revenue	(75)	22,925	21,735	49,294
Pacific Coast | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Pacific Coast | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Dominican Republic
Segment Reporting Information [Line Items]
Total revenue	12	22,620	35,644	55,744
Dominican Republic | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Dominican Republic | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Jamaica
Segment Reporting Information [Line Items]
Total revenue	977	55,692	55,476	118,330
Jamaica | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Jamaica | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	414	2,588	1,010	2,588
Operating Segments
Segment Reporting Information [Line Items]
Total revenue	522	154,889	171,026	342,894
Operating Segments | Yucatán Peninsula
Segment Reporting Information [Line Items]
Total revenue	21	59,772	62,338	129,985
Operating Segments | Pacific Coast
Segment Reporting Information [Line Items]
Total revenue	(74)	22,087	21,081	47,657
Operating Segments | Dominican Republic
Segment Reporting Information [Line Items]
Total revenue	11	22,566	35,607	55,641
Operating Segments | Jamaica
Segment Reporting Information [Line Items]
Total revenue	564	50,464	52,000	109,611
Segment Reconciling Items | Other
Segment Reporting Information [Line Items]
Total revenue	20	14	35	16
Segment Reconciling Items | Management fees
Segment Reporting Information [Line Items]
Total revenue	(18)	551	627	1,485
Segment Reconciling Items | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	458	2,949	1,408	3,537
Segment Reconciling Items | Compulsory tips
Segment Reporting Information [Line Items]
Total revenue	$ 0	$ 5,620	$ 5,114	$ 11,887