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Intangible Assets - Summary of Intangible Assets (Details) - USD ($)
$ in Millions
Dec. 31, 2021
Mar. 31, 2021
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value $ 8,572 $ 8,465
Accumulated Amortization 4,997 4,422
Net Carrying Value 3,575 4,043
Software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 4,129 4,014
Accumulated Amortization 3,013 2,733
Net Carrying Value 1,116 1,281
Customer related intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 4,173 4,212
Accumulated Amortization 1,910 1,641
Net Carrying Value 2,263 2,571
Other intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Value 270 239
Accumulated Amortization 74 48
Net Carrying Value $ 196 $ 191