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Reconciliation of Previously Reported Amounts to Recast Financial Statements - Reconciliation of Amounts Previously Reported (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 9 Months Ended 12 Months Ended
Dec. 31, 2018
Jun. 30, 2018
Dec. 31, 2017
Jun. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2018
Dec. 31, 2017
Mar. 31, 2018
Mar. 31, 2017
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Costs of services (excludes depreciation and amortization and restructuring costs) $ 3,725   $ 4,051       $ 11,110 $ 12,230    
Selling, general, and administrative (excludes depreciation and amortization and restructuring costs) 491   447       1,500 1,484    
Other income, net (145)   (75)       (336) (291)    
Decrease (increase) in receivables                 $ (464) $ (25)
Decrease (increase) in assets   $ (300)   $ (182) $ (483) $ (261) (1,012) (365)    
Net cash provided by operating activities   369   379 849 1,204 1,035 2,010 2,567 619
Cash collections related to deferred purchase price receivable   137   155 445 339 761 531 685 359
Other investing activities, net           6 9 20    
Net cash provided by investing activities   (180)   1,014 (48) 802 (40) 770 719 (565)
Cash and cash equivalents at beginning of year   2,729 2,702 1,268 2,729 1,268 2,729 1,268 1,268  
Cash and cash equivalents at end of period $ 2,475   2,956     2,702 $ 2,475 2,956 2,729 1,268
As Previously Reported                    
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Costs of services (excludes depreciation and amortization and restructuring costs)     4,521         13,621    
Selling, general, and administrative (excludes depreciation and amortization and restructuring costs)     475         1,557    
Other income, net     8         (72)    
Decrease (increase) in receivables                 74 193
Decrease (increase) in assets   (196)   (27) (447) 78   167    
Net cash provided by operating activities   473   534 885 1,543   2,542 3,105 837
Cash collections related to deferred purchase price receivable   33   0 409 0   0 147 141
Other investing activities, net           (20)   (6)    
Net cash provided by investing activities   (284)   859 (84) 437   213 181 (783)
Cash and cash equivalents at beginning of year     2,671 1,263   1,263   1,263 1,263  
Cash and cash equivalents at end of period     2,926     2,671   2,926   1,263
Restatement Adjustment | Reclassification of Discontinued Operations                    
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Costs of services (excludes depreciation and amortization and restructuring costs)     (544)         (1,589)    
Selling, general, and administrative (excludes depreciation and amortization and restructuring costs)     (37)         (94)    
Other income, net     0         0    
Accounting Standards Update 2017-07 | Restatement Adjustment                    
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Costs of services (excludes depreciation and amortization and restructuring costs)     74         198    
Selling, general, and administrative (excludes depreciation and amortization and restructuring costs)     9         21    
Other income, net     (83)         (219)    
Accounting Standards Update 2016-15 | Restatement Adjustment                    
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Decrease (increase) in receivables                 (538) (218)
Decrease (increase) in assets   (104)   (155) (36) (339)   (531)    
Net cash provided by operating activities   (104)   (155) (36) (339)   (531) (538) (218)
Cash collections related to deferred purchase price receivable   104   155 36 339   531 538 218
Other investing activities, net           0   0    
Net cash provided by investing activities   $ 104   155 $ 36 339   531 538 218
Cash and cash equivalents at beginning of year     0 0   0   0 0  
Cash and cash equivalents at end of period     0     0   0   0
Accounting Standards Update 2016-18 | Restatement Adjustment                    
Error Corrections and Prior Period Adjustments Restatement [Line Items]                    
Decrease (increase) in assets           0   (1)    
Net cash provided by operating activities           0   (1)    
Cash collections related to deferred purchase price receivable           0   0    
Other investing activities, net           26   26    
Net cash provided by investing activities           26   26    
Cash and cash equivalents at beginning of year     31 $ 5   5   5 $ 5  
Cash and cash equivalents at end of period     $ 30     $ 31   $ 30   $ 5