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Revenue
 6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Revenue, Contract Assets and Liabilities Revenue
Disaggregation of Revenue

During the first quarter of 2020, the Company changed how it presents disaggregated revenue by major service offering. This change has no impact on disaggregated revenue by reportable segments or the timing of revenue recognition. All prior periods presented have been revised to reflect this change.

The following table provides information about disaggregated revenue by major service offering, the timing of revenue recognition and a reconciliation of the disaggregated revenue by reportable segment. Refer to Note 4 – Segment Reporting for additional information on the Company's reportable segments.

Three Months Ended
June 30,		Six Months Ended
June 30,
(in millions)2020201920202019
Commercial Industries:
Customer experience management$157  $158  $325  $329  
Business operations solutions133  157  286  323  
Commercial healthcare solutions103  123  216  245  
Human resource services127  154  265  307  
Total Commercial Industries520  592  1,092  1,204  
Government Services:
Government healthcare solutions154  175  306  352  
Government services solutions177  151  315  299  
Total Government Services331  326  621  651  
Transportation:
Roadway charging & management services71  81  149  160  
Transit solutions61  62  128  116  
Curbside management solutions14  28  36  55  
Public safety solutions17  20  37  41  
Commercial vehicles2  3  4  6  
Total Transportation165  194  354  378  
Other:
Divestitures—  —  —  36  
Education—  —  —  1  
Total Other—  —  —  37  
Total Consolidated Revenue$1,016  $1,112  $2,067  $2,270  
Timing of Revenue Recognition:
Point in time$32  $34  $62  $73  
Over time984  1,078  2,005  2,197  
Total Revenue$1,016  $1,112  $2,067  $2,270  

Contract Balances

The Company receives payments from customers based upon contractual billing schedules. Accounts receivable are recorded when the right to consideration becomes unconditional. Contract assets are the Company’s rights to consideration for services provided when the right is conditioned on something other than passage of time (for example, meeting a milestone for the right to bill under the cost-to-cost measure of progress). Contract assets are transferred to Accounts receivable, net when the rights to consideration become unconditional. Unearned income includes payments received in advance of performance under the contract, which are realized when the associated revenue is recognized under the contract.
The following table provides information about the balances of the Company's contract assets, unearned income and receivables from contracts with customers:

(in millions)June 30, 2020December 31, 2019
Contract Assets (Unearned Income)
Current contract assets$160  $155  
Long-term contract assets(1)
16  10  
Current unearned income(106) (108) 
Long-term unearned income(2)
(22) (21) 
Net Contract Assets (Unearned Income)$48  $36  
Accounts receivable, net$693  $652  
__________
(1)Presented in Other long-term assets in the Condensed Consolidated Balance Sheets
(2)Presented in Other long-term liabilities in the Condensed Consolidated Balance Sheets

Revenues of $22 million and $64 million were recognized during the three and six months ended June 30, 2020, respectively, related to the Company's unearned income at December 31, 2019. Revenues of $28 million and $81 million were recognized during the three and six months ended June 30, 2019, respectively, related to the Company's unearned income at December 31, 2018.

Transaction Price Allocated to the Remaining Performance Obligations
Estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied or partially satisfied at June 30, 2020 was approximately $1.6 billion. The Company expects to recognize approximately 67% of this revenue over the next two years and the remainder thereafter.