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REVENUE FROM CONTRACTS WITH CUSTOMERS
3 Months Ended
Mar. 31, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE FROM CONTRACTS WITH CUSTOMERS REVENUE FROM CONTRACTS WITH CUSTOMERS
Disaggregation of Revenue
The following tables show our disaggregated revenues by product and segment from contracts with customers. We operate our business in the following two reportable segments: (i) Real estate sales and financing and (ii) Resort operations and club management. See Note 17: Business Segments for more information related to our segments.
($ in millions)Three Months Ended March 31,
Real Estate Sales and Financing Segment20242023
Sales of VOIs, net$438 $318 
Sales, marketing, brand and other fees145 158 
Interest income96 66 
Other financing revenue
Real estate sales and financing segment revenues$687 $550 
($ in millions)Three Months Ended March 31,
Resort Operations and Club Management Segment20242023
Club management$63 $51 
Resort management103 80 
Rental(1)
169 147 
Ancillary services12 11 
Resort operations and club management segment revenues$347 $289 
(1)Excludes intersegment transactions. See Note 17: Business Segments for additional information.
Receivables from Contracts with Customers, Contract Liabilities, and Contract Assets
Our accounts receivable that relate to our contracts with customers includes amounts associated with our contractual right to consideration for completed performance obligations and are settled when the related cash is received. Accounts receivable are recorded when the right to consideration becomes unconditional and is only contingent on the
passage of time. Our timeshare financing receivables consist of loans related to our financing of VOI sales that are secured by the underlying timeshare properties. See Note 6: Timeshare financing receivables for additional information.
The following table provides information on our contracts with customers which are included in Accounts receivable, net and Timeshare financing receivables, net, respectively, on our condensed consolidated balance sheets:
($ in millions)March 31, 2024December 31, 2023
Receivables from contracts with customers:
Accounts receivable, net$360 $343 
Timeshare financing receivables, net3,030 2,113 
Total$3,390 $2,456 
Contract liabilities include payments received or due in advance of satisfying our performance obligations. Such contract liabilities include advanced deposits received on prepaid vacation packages for future stays at our resorts, deferred revenue related to sales of VOIs of projects under construction, club activation fees and annual dues, the liability for bonus points awarded to our customers for purchase of VOIs at our properties or properties under our fee-for-service arrangements that may be redeemed in the future, deferred maintenance fees and other deferred revenue.
The following table presents the composition of our contract liabilities:
($ in millions)March 31, 2024December 31, 2023
Contract liabilities:
Advanced deposits$181 $179 
Deferred sales of VOIs of projects under construction35 39 
Club activation fees and annual dues
180 97 
Bonus point incentive liability(1)
94 83 
Deferred maintenance fees39 12 
Other deferred revenue86 38 
(1)The balance includes $52 million and $54 million of bonus point incentive liabilities included in Accounts payable, accrued expenses and other on our condensed consolidated balance sheets as of March 31, 2024 and December 31, 2023, respectively. This liability is for incentives from VOI sales and sales and marketing expenses in conjunction with our fee-for-service arrangements.
Revenue earned for the three months ended March 31, 2024, that was included in the contract liabilities balance at December 31, 2023, was approximately $82 million.
Contract assets relate to incentive fees that can be earned for meeting certain targets on sales of VOIs at properties under our fee-for-service arrangements; however, our right to consideration is conditional upon completing the requirements of the annual incentive fee period. There were no contract assets as of March 31, 2024, and $13 million of contract assets as of December 31, 2023.
Transaction Price Allocated to Remaining Performance Obligations
Transaction price allocated to remaining performance obligations represents contract revenue that has not yet been recognized. Our contracts with remaining performance obligations primarily include (i) sales of VOIs under construction, (ii) club activation fees paid at closing of a VOI purchase, (iii) customers’ advanced deposits on prepaid vacation packages and (iv) bonus points that may be redeemed in the future.
Deferred VOI sales includes deferred revenue from sales associated with phases or buildings under-construction and not yet completed. The following table presents the deferred revenue, deferred cost of VOI sales and deferred direct selling costs from sales of VOIs related to projects under construction:
($ in millions)March 31, 2024December 31, 2023
Sales of VOIs, net$35 $39 
Cost of VOI sales11 10 
Sales and marketing expense
During the three months ended March 31, 2024, we recognized $41 million of sales of VOIs, net, offset by deferrals of $39 million, related to sales of projects under construction, some of which were completed during the year. We
expect to recognize the revenue, costs of VOI sales and direct selling costs related to the projects under construction as of March 31, 2024, upon their completion in 2024.
The following table includes the remaining transaction price related to Advanced deposits, Club activation fees and Bonus points incentive liability as of March 31, 2024:
($ in millions)Remaining
Transaction Price
Recognition PeriodRecognition Method
Advanced deposits$181 18 monthsUpon customer stays
Club activation fees66 7 yearsStraight-line basis over average inventory holding period
Bonus point incentive liability94 
18 - 30 months
Upon redemption