17. Segments Information

We have two reportable segments: (1) Consumer Services and Plans, and (2) Retail. The Company’s Consumer Services and Plans segment is comprised of emergency roadside assistance; property and casualty insurance programs; travel assist programs; extended vehicle service contracts; co-branded credit cards; vehicle financing and refinancing; membership clubs; and publications and directories. The Company’s Retail segment is comprised of new and used RVs; parts and service; finance and insurance; and skiing, snowboarding, bicycling, skateboarding, marine and watersports products. Corporate and other is comprised of the corporate operations of the Company.

The reportable segments identified above are the business activities of the Company for which discrete financial information is available and for which operating results are regularly reviewed by the Company’s chief operating decision maker to allocate resources and assess performance. The Company’s chief operating decision maker is its Chief Executive Officer.

Reportable segment revenue, segment income, floor plan interest expense, depreciation and amortization, other interest expense, total assets, and capital expenditures are as follows:


	Three Months Ended				Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
($ in thousands)	2017		2016		2017		2016
Revenue:
Consumer Services and Plans	$	46,169	$	45,442	$	144,518	$	135,868
Retail		1,192,833		945,629		3,260,966		2,720,806
Total consolidated revenue	$	1,239,002	$	991,071	$	3,405,484	$	2,856,674


	Three Months Ended				Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
($ in thousands)	2017		2016		2017		2016
Segment income (1):
Consumer Services and Plans	$	21,675	$	19,847	$	71,887	$	63,948
Retail		93,446		70,882		256,713		188,898
Total segment income		115,121		90,729		328,600		252,846
Corporate & other		(2,037)		(1,091)		(6,461)		(2,420)
Depreciation and amortization		(8,382)		(6,219)		(22,819)		(18,144)
Other interest expense, net		(11,012)		(12,715)		(30,973)		(38,040)
Other expense, net		(96)		—		(79)		(2)
Income from operations before income taxes	$	93,594	$	70,704	$	268,268	$	194,240

⁽¹⁾

Segment income is defined as income from operations before depreciation and amortization plus floor plan interest expense.


	Three Months Ended				Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
($ in thousands)	2017		2016		2017		2016
Depreciation and amortization:
Consumer Services and Plans	$	888	$	926	$	2,889		2,777
Retail		7,266		5,293		19,587		15,367
Total		8,154		6,219		22,476		18,144
Corporate & other		228		—		343		—
Total depreciation and amortization	$	8,382	$	6,219	$	22,819	$	18,144


	Three Months Ended				Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
($ in thousands)	2017		2016		2017		2016
Other interest expense, net:
Consumer Services and Plans	$	1	$	4	$	5	$	12
Retail		1,423		1,482		4,375		4,250
Total		1,424		1,486		4,380		4,262
Corporate & other		9,588		11,229		26,593		33,778
Total interest expense	$	11,012	$	12,715	$	30,973	$	38,040


	September 30,		December 31,
($ in thousands)	2017		2016
Assets:
Consumer Services and Plans	$	122,273	$	152,689
Retail		1,900,638		1,235,250
Total		2,022,911		1,387,939
Corporate & other		355,568		175,826
Total assets	$	2,378,479	$	1,563,765