S-1

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As filed with the Securities and Exchange Commission on October 18, 2021.

Registration No. 333-

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM S-1

REGISTRATION STATEMENT

UNDER

THE SECURITIES ACT OF 1933

GERSON LEHRMAN GROUP, INC.

(Exact name of registrant as specified in its charter)


Delaware	8741	13-4101226
(State or other jurisdiction of incorporation or organization)	(Primary Standard Industrial Classification Code Number)	(I.R.S. Employer Identification No.)

60 East 42nd Street New York, New York 10165 (212) 984-8500 (Address, including zip code, and telephone number, including area code, of registrant’s principal executive offices)

J Paul Todd Chief Executive Officer 60 East 42nd Street New York, New York 10165 (212) 984-8500 (Name, address, including zip code, and telephone number, including area code, of agent for service)

Copies of all communications, including communications sent to agent for service, should be sent to:

Joshua N. Korff, P.C.
Jennifer L. Lee
Kirkland & Ellis LLP
601 Lexington Avenue
New York, New York 10022
(212) 446-4800

Laurence Herman
General Counsel
Gerson Lehrman Group, Inc.
60 East 42nd Street
New York, New York 10165
(212) 984-8500

Michael Kaplan

Yasin Keshvargar

Davis Polk & Wardwell LLP

450 Lexington Avenue

New York, New York 10017

(212) 450-4000

Approximate date of commencement of proposed sale to the public: As soon as practicable after this Registration Statement becomes effective.

If any of the securities being registered on this Form are to be offered on a delayed or continuous basis pursuant to Rule 415 under the Securities Act of 1933, check the following box. ☐

If this Form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, please check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ☐

If this Form is a post-effective amendment filed pursuant to Rule 462(c) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ☐

If this Form is a post-effective amendment filed pursuant to Rule 462(d) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer	☐	Accelerated filer	☐

Non-accelerated filer	☒	Smaller reporting company	☐

		Emerging growth company	☒

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B) of the Securities Act. ☐

CALCULATION OF REGISTRATION FEE



Title of Each Class of Securities to Be Registered	Proposed Maximum Aggregate Offering Price⁽¹⁾	Amount of Registration Fee
Common Stock, par value $0.01 per share	$100,000,000.00	$9,270.00

(1)	Estimated solely for the purpose of computing the amount of the registration fee pursuant to Rule 457(o) under the Securities Act of 1933, as amended. Includes the additional shares of common stock that the underwriters have the option to purchase.

The registrant hereby amends this Registration Statement on such date or dates as may be necessary to delay its effective date until the registrant shall file a further amendment which specifically states that this Registration Statement shall thereafter become effective in accordance with Section 8(a) of the Securities Act of 1933 or until this Registration Statement shall become effective on such date as the Securities and Exchange Commission, acting pursuant to said Section 8(a), may determine.

The information in this preliminary prospectus is not complete and may be changed. These securities may not be sold until the registration statement filed with the Securities and Exchange Commission is effective. This prospectus is not an offer to sell nor does it seek an offer to buy these securities in any jurisdiction where the offer or sale is not permitted.

Subject to Completion. Dated October 18, 2021.

Shares

LOGO

Gerson Lehrman Group, Inc.

Common Stock

We are offering shares of our common stock. This is our initial public offering and no public market currently exists for our common stock. We anticipate that the initial public offering price will be between $ and $ per share.

We have applied to list our common stock on the The Nasdaq Global Market (“Nasdaq”) under the symbol “GLGX.”

We are an “emerging growth company” as defined under U.S. federal securities laws and, as such, have elected to comply with reduced public company reporting requirements for this and future filings. See “Prospectus Summary—Implications of Being an Emerging Growth Company.”

Investing in our common stock involves a high degree of risk. See “Risk Factors” beginning on page 21 of this prospectus.

Neither the Securities and Exchange Commission nor any state securities commission has approved or disapproved of these securities or determined if this prospectus is truthful or complete. Any representation to the contrary is a criminal offense.


	*Per Share*		*Total*
Initial public offering price		$		$
Underwriting discounts and commissions⁽¹⁾		$		$
Proceeds, before expenses, to Gerson Lehrman Group, Inc.		$		$

(1)

See “Underwriting” for a description of the compensation payable to the underwriters.

We have granted the underwriters an option for a period of 30 days to purchase up to an additional shares of common stock.

The underwriters expect to deliver the shares of common stock against payment in New York, New York, on or about , 2021.



Morgan Stanley		Goldman Sachs & Co. LLC


BofA Securities		Barclays		Jefferies		Baird		William Blair


AmeriVet Securities		R. Seelaus & Co., LLC		Ramirez & Co., Inc.		Siebert Williams Shank

Prospectus dated , 2021.

TABLE OF CONTENTS


	Page
Prospectus Summary		1
The Offering		14
Risk Factors		21
Special Note Regarding Forward-Looking Statements		61
Use of Proceeds		63
Dividend Policy		64
Capitalization		65
Dilution		67
Management’s Discussion and Analysis of Financial Condition and Results of Operations		69
Business		99
Management		124
Executive Compensation		131


	Page
Principal Stockholders		140
Certain Relationships and Related-Party Transactions		142
Description of Certain Indebtedness		144
Description of Capital Stock		146
Shares Available for Future Sale		152
Material U.S. Federal Income Tax Considerations for Non-U.S. Holders of Common Stock		154
Underwriting		158
Legal Matters		167
Experts		167
Where You Can Find Additional Information		167
Index to Consolidated Financial Statements		F-1

ABOUT THIS PROSPECTUS

Unless the context otherwise requires, all references in this prospectus to the “Company,” “GLG,” “we,” “us,” “our” or similar terms refer to Gerson Lehrman Group, Inc. and its consolidated subsidiaries.

We and the underwriters have not authorized anyone to provide you with information or to make any representations other than those contained in this prospectus or in any free writing prospectuses prepared by or on behalf of us or to which we have referred you. We and the underwriters take no responsibility for, and provide no assurance as to the reliability of, any other information that others may give you. This prospectus is an offer to sell only the shares of common stock offered hereby and only under circumstances and in jurisdictions where it is lawful to do so. You should assume that the information appearing in this prospectus is accurate as of the date on the front cover of this prospectus only. Our business, financial condition, results of operations and prospects may have changed since that date.

For investors outside the United States: we and the underwriters have not done anything that would permit this offering or possession or distribution of this prospectus in any jurisdiction where action for that purpose is required, other than in the United States. Persons outside the United States who come into possession of this prospectus must inform themselves about and observe any restrictions relating to the offering of the shares of common stock and the distribution of this prospectus outside the United States.

TRADEMARKS

This prospectus contains references to our trademarks, trade names and service marks. “GLG” and “Gerson Lehrman Group” and other registered or common law trade names, trademarks or service marks of Gerson Lehrman Group, Inc. in the United States and/or other countries appearing in this prospectus are the property of Gerson Lehrman Group, Inc. This prospectus contains additional trade names, trademarks, and service marks of ours and of other companies. We do not intend our use or display of other companies’ trade names, trademarks, or service marks to imply a relationship with, or endorsement or sponsorship of us, by these other companies. Other trade names, trademarks and service marks appearing in this prospectus are the property of their respective holders. Solely for convenience, trademarks, trade names and service marks referred to in this prospectus may appear without the ^® or ^TM symbols, but such references are not intended to indicate, in any way, that we will not assert, to the fullest extent under applicable law, our rights or the rights of the applicable licensor to these trademarks, trade names and service marks. Other trademarks, trade names and service marks appearing in this prospectus are the property of their respective holders. We do not intend our use or display of other companies’ trade names, trademarks or service marks to imply a relationship with, or endorsement or sponsorship of us by, any other companies.

MARKET AND INDUSTRY DATA

We use market data and industry forecasts and projections throughout this prospectus, and in particular in the sections captioned “Prospectus Summary” and “Business.” We have obtained the market data from certain third-party sources of information, including publicly available industry publications and subscription-based publications, including ESOMAR. Industry forecasts are based on industry surveys and the preparer’s expertise in the industry, and there can be no assurance that any of the industry forecasts will be achieved. We believe these data are reliable, but we have not independently verified the accuracy of this information. Any industry forecasts are based on data (including third-party data), models and experience of various professionals and are based on various assumptions, all of which are subject to change without notice. While we are not aware of any misstatements regarding the market data presented herein, industry forecasts and projections involve risks and uncertainties and are subject to change based on various factors, including those discussed under the heading “Risk Factors.”

Through and including , 2021 (the 25th day after the date of this prospectus), all dealers effecting transactions in these securities, whether or not participating in this offering, may be required to deliver a prospectus. This is in addition to a dealer’s obligation to deliver a prospectus when acting as an underwriter and with respect to an unsold allotment or subscription.

PROSPECTUS SUMMARY

This summary highlights selected information contained elsewhere in this prospectus. It does not contain all of the information that may be important to you and your investment decision. Before investing in shares of our common stock, you should carefully read this entire prospectus, including the matters set forth under the sections of this prospectus captioned “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our consolidated financial statements and related notes included elsewhere in this prospectus.

Our Company

Our mission is to bring the power of insight to every great professional decision. Every day, GLG gives Clients the confidence to make important decisions by dynamically connecting them to powerful forms of insight from the right subject-matter experts.

The world’s economy is shifting increasingly towards knowledge work. Knowledge professionals drive high value strategic, operating and investment decisions that allocate trillions of dollars of capital across the global economy and that drive product developments that influence billions of people. The stakes are high: they operate in increasingly competitive markets with accelerating pace of innovation and overwhelming amounts of data. And while the proliferation of available data on the Internet has raised the expectation that insights are readily available, the sheer volume of detailed information has made it increasingly difficult to find actionable insights. As a consequence, too many decisions are made on partial insight or, worse, hunches. These knowledge professionals are increasingly seeking the right insights—those most applicable, contextually relevant and actionable—at the right time.

To make decisions with confidence, knowledge professionals need insights that are dynamic, timely and targeted to their situation. High quality decisions based on relevant expert insight can make the difference between succeeding or failing as a business or investor. At GLG, we believe that the right insight is available to guide and improve any business decision. Relevant, deep domain expertise already exists, but is often hard to find and access and in most cases is not available or freely accessible on the Internet. GLG connects knowledge professionals seeking clarity to sources of information by capturing, organizing and surfacing these latent insights at scale and with high velocity.

GLG was founded in 1998 and pioneered the Insight Network category. Insight Networks are businesses that connect companies with expert resources or subject-matter experts, such as academics, C-level and other experienced executives to provide valuable information, data or assistance through a range of offerings such as calls with an expert and surveys. We created our reliable model that brought this specialized expert insight to the world’s organizations. We are experts on expertise with a network of over 2,700 Clients and approximately 1,000,000 profiled Network Members, built over the last two decades, and we continue to innovate and grow. Today, we have over 2,300 employees in 12 countries (as of June 30, 2021). We believe GLG has the leading market position in the Insight Network category with the largest network of members and a proprietary data and technology powered platform. According to our analysis, GLG’s 2020 Revenues were more than 2.3 times larger than our nearest competitor, AlphaSights, based on their reported 2020 revenue.

For knowledge professionals who work with GLG (“users” who work at our “Clients”), our platform facilitates access to deep, structured insights across almost every geography, industry and function from profiled subject-matter experts (“Network Members”). These insights cover a broad range of critical strategic and operational topics, including market sizing, competitive dynamics, supply chain factors, operational best practices and customer behavior.

industry research, client preferences, client-expert interaction metadata and predictive analytics. Our platform also facilitates the delivery of expert insights to our Clients through platform applications and interfaces, supported by our account teams who ensure the trust and quality of the Client and Network Member experience. For Network Members, our platform also enables Network Members to maximize their presence and impact across our ever-expanding network.

GLG works with many of the world’s largest investment firms, major corporations and professional services companies. We work with leading financial professionals responsible for allocating capital to the most deserving opportunities. We work with corporate executives responsible for investments, alliances and rapid-cycle product developments, including knowledge professionals in growing, knowledge-intensive industries such as IT and Healthcare. We work with professional services firms advising leading institutions on their strategic and investment priorities. Across all these sectors, many knowledge professionals are often drowning in data and are seeking insights to help make their decisions. They need to make sense of the cacophony of data available today and seek a mechanism—one that provides high quality, trusted insights that are dynamic, timely and customized to their situation—to increase conviction in their decisions.

We believe GLG Client users can act with the confidence that comes from true clarity by harnessing the insights available through our platform. Clients use offerings built on our platform to formulate theses, vet critical decisions and reach large, highly relevant populations to validate critical choices. Our platform enables critical insights to be captured from our Network Members who span across almost every geography, industry and function. Interactions with our Network Members allow us to capture incremental data that enhances the granularity of our proprietary database of expertise and interaction topics. This allows us to connect our Client users with highly targeted insights that match their decision-making journey, in real time. Our Client users capture these insights from a range of offerings through subscription contracts. In 2020 we delivered over 1,000,000 insight-generating interactions, meaning Network Member insights shared through GLG’s range of product offerings, in three primary product suites:

•

GLG Direct primarily includes Member Interactions and in-depth interviews from a continuously updated pool of approximately 1,000,000 profiled Network Members (over 550,000, 225,000 and 205,000 in the Americas, EMEA and APAC respectively) with whom GLG has built relationships that allow us to gain proprietary data on areas of expertise to enhance their profile and visibility, and who collectively have been deployed across over 3.4 million Client inquiries (from 2003 to June 30, 2021).

•

GLG Research allows Clients to systematically uncover quantitative and qualitative insights from highly targeted and hard-to-reach populations of Network Members. We believe that these populations are of the highest quality in the B2B research space, and our products include surveys, workshops and in-depth interviews.

•

GLG Syndicated Insights offers Clients instantly accessible content, reports, syndicated surveys, webcasts and events through GLG Events, GLG Library and GLG Network Surveys. This product suite allows us to provide differentiated insights to multiple Client users and brings together our Insight Network with product capabilities developed over more than a decade.

Our data and technology powered platform is designed to drive a flywheel that creates high precision, speed and volume in direct interactions with Network Members facilitated by our platform as well as a data exhaust that further feeds our platform, creating the ability to anticipate demand and guide the user discovery process with more specificity. Our platform is enhanced and supported by a broad suite of offerings that map insight provision to our Clients’ decision-making journeys at high levels of trust and compliance. We deliver this proposition by leveraging our distinctive assets:

•

Our proprietary expertise database is based on our fact collection methodology used during recruiting, on-boarding and all subsequent interactions, from what we believe is the largest and most comprehensive network of profiled Network Members;

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Our data and technology powered platform that organizes our Network Member data and rapidly surfaces relevant Network Members targeted for the right context;

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A suite of offerings that we believe to be the broadest in the industry (backed up by deep operating and methodological capability); and

•

Our Client Solutions teams who are aligned to Client segments, understand their needs and are empowered by our proprietary data and workflow tools.

At the heart of our platform is our proprietary data asset—GLG’s growing and evolving Knowledge Graph, which encompasses demand-driven metadata that highlights interaction topics and allows us to deliver exceptional Client outcomes, build a distinctive product suite, anticipate demand and expand our network. Each interaction adds data exhaust to our flywheel: our velocity of interactions improves our data granularity and predictive analytics, further enhancing our value proposition. We believe our ongoing investment in the Knowledge Graph is creating a virtuous cycle of excellent Client outcomes, improved Network Member experience, well-targeted recruitment, and growing GLG proprietary data assets, which we believe positions us as the world’s leading Insight Network.

We believe our platform engenders high levels of trust and robust compliance standards. GLG pioneered compliance standards for the industry soon after its founding and our robust compliance systems help Clients engage with Network Members through a trusted platform. Our trained professionals help Clients and Network Members manage our risk protocols supported by a GLG global compliance team of over 50 people. GLG’s compliance team conducts deeper vetting based on risk signals as well as escalations from Client Solutions teams. Poor, fraudulent or compromising insight can ruin careers, damage organizations and slow down economic progress. Robust compliance infrastructure makes GLG the trusted choice for premium quality insights for many of the largest global organizations; for this reason, some Clients work exclusively with GLG.

Over the past two years, we have invested heavily—and expect to continue to invest—in digitizing the GLG experience by centralizing all constituents (over 60,000 Client users, approximately 1,000,000 profiled Network Members, over 1,000 GLG account team—including both Client Solutions and Business Development—members) on a unified platform. Our scalable, cloud-based infrastructure cultivates high-velocity information exchange by maximizing relevance and matching the needs of Client users with the appropriate Network Members or content to advance their actionable insight. Our Client Solutions teams are increasingly supported by advanced data analytics that study and improve the discovery process, allowing prior inquiries to inform future inquiry and discovery paths and offering predictive suggestions to users about related content to enhance their insights. Prior to connecting Network Members with Client users, we gather Network Member data on our Clients’ qualifying questions. Each of these exchanges on our platform is captured, digitized and organized for future access and analysis, creating a flywheel to power our database of structured content and improving our predictive capabilities, including higher quality matches, targeted recommendations and focused network expansion.

GLG’s Platform Flywheel

LOGO

In 2018, Paul Todd was hired as GLG’s new Chief Executive Officer to drive the strategic and operating change in the business needed to sustain and expand our market leading position. Since 2019 he has brought in an almost entirely new leadership team including new leaders for each region. Our new leadership team has reorganized our business to drive Client-centered decision-making and to facilitate the building of platform capabilities. We also began investing heavily—and expect to continue investing over the next three to four years—in digitizing the GLG experience and developing our scalable, cloud-based infrastructure. These investments of over $20 million each year since 2019 are enabling the team to build new workflow tools and applications, such as GLG’s Knowledge Graph, on cloud-based infrastructure utilizing advanced, predictive data analytics.

We believe that the depth of our Client relationships and account-based subscription contract structures underpin our attractive business model with highly recurring revenues diversified by geography and segment. GLG generated total revenues of $282.9 million and $322.3 million for the six months ended June 30, 2020 and 2021, respectively. Each of our reportable segments reported over 70% segment contribution margin for the six months ended June 30, 2020 and 2021, which is driven by a flexible cost of revenue structure and we have the potential to drive operating leverage as we grow and leverage our scale, leading to improved cost trends from labor productivity. We recorded net income (loss) of $16.2 million and ($18.7) million for the six months ended June 30, 2020 and 2021, respectively, representing net income margin of 5.7% and net loss margin of (5.8%),

respectively. The net loss for the six months ended June 30, 2021 was primarily driven by the revaluation of our stock-based compensation liability, which resulted in $59.2 million and $3.5 million of expenses recorded within Selling, general and administrative and Operations and support, respectively. We had capital expenditures and capitalized software costs of $7.9 million and $5.8 million for the six months ended June 30, 2020 and 2021, respectively. We generated Adjusted EBITDA of $58.9 million and $69.6 million, which equates to Adjusted EBITDA Margins of 20.8% and 21.6% for the six months ended June 30, 2020 and 2021, respectively. As of June 30, 2021, we had $959.9 million of indebtedness outstanding on a pro forma basis after giving effect to our 2021 Amended Credit Facility (as defined herein), all of which was outstanding under the 2021 Amended Credit Facility. We intend to use the net proceeds from this offering to repay $ of indebtedness under our 2021 Amended Credit Facility.

GLG generated total revenues of $572.2 million and $589.1 million for the years ended December 31, 2019 and 2020, respectively. Each of our reportable segments reported over 70% segment contribution margin in 2020, and we recorded net income of $31.1 million and $34.1 million for the years ended December 31, 2019 and 2020, respectively, representing net income margins of 5.4% and 5.8%, respectively. We generated Adjusted EBITDA of $108.5 million and $129.0 million, which equates to Adjusted EBITDA Margins of 19.0% and 21.9% for the years ended December 31, 2019 and 2020, respectively. We had capital expenditures and capitalized software costs of $21.8 million and $16.9 million for the years ended December 31, 2019 and 2020, respectively. We believe we are a nimble business with light working capital needs and low capital expenditure requirements, which has driven high levels of cash flow conversion.

Our Data and Technology Powered Platform

We believe we are the market leading Insight Network because our platform rapidly connects knowledge professionals at scale and high velocity to dynamic, powerful, timely insights. Our platform defines the GLG experience and creates a synergistic relationship between our Clients, our account teams and Network Members, all leading to real-time and prescriptive information flow. Prior to facilitating delivery of insights from Network Members to Client users, each interaction generates data and metadata that is captured by our platform, further deepening the granularity of our proprietary databases and improving our predictive analytics. Our platform is designed to both enable fast and precise, high-volume insights and be improved by the accelerating velocity of those interactions.

Our scalable platform is built on GLG’s integrated, proprietary and cloud-based data infrastructure and it is delivered through our technology tools and experiences. It allows us to capture and structure unpublished data, giving us proprietary data from our Network Members at an immense scale, and to match those Network Members to Client requests with exceptional speed, precision and volume. It is architected and built to: improve each stakeholder’s experience; accelerate velocity of engaging Network Members and Client-centered decision-making; understand real-time emerging trends across all stakeholders; apply robust compliance workflows; and empower our Client Solutions and Business Development teams. It enables our account teams to identify the mix of offerings that will deliver insights through a range of globally-available product offerings that match the Client decision-making journey.

GLG’s Knowledge Graph underpins our data and technology powered platform. It is effectively a multi-faceted “data cube” that captures granular information across Network Members, Clients, query topics and our Client Solutions teams. The platform is capable of multi-dimensional analysis that could allow us to understand trending topics, match Client queries with targeted Network Members in the necessary quantities and predict upcoming sources of demand, to expand our network and proactively predict Clients’ near-term needs.

Our data and technology powered platform is designed to provide benefits to all participants in our business ecosystem. Specifically, our platform:

•

Delivers Differentiated Client Experiences and Accelerates Decision-Making. Our platform facilitates the deepest, most cogent insights at our disposal and allows us to rapidly deliver targeted and

profiled Network Members that can address the Client request. This process is enhanced by machine learning algorithms that automatically parse through our database of previous Client requests and Network Member responses to drive a rapid, pre-qualified match to a new Client request. In addition, the MyGLG Client portal allows users to interact more directly with our proprietary data platform and delivers targeted recommendations that anticipate Clients’ needs and support the decision-making journey.

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Improves Network Member Engagement, Connectivity and Growth. The platform connects users with more relevant Network Members through optimization algorithms and provides improved project and time management for Network Members, who are busy professionals. This enhances the experience for the Network Member, enables them to learn and keep their knowledge fresh and relevant and reduces friction in their workflow. It also enables us to find, recruit and engage new Network Members.

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Increases GLG Client Solutions Teams’ Productivity. We minimize manual tasks with centralized knowledge repositories and integrated, standardized workflows. Our GLG applications allow our Client Solutions teams to drive project outcomes that leverage our data and prior inquiries, with the goals of increasing both Client satisfaction as well as levels of productivity. Our data platform also identifies emergent trends and aims to enable us to: recruit new Network Members to deliver insights to Clients before most Clients discover the need for explicit inquiry; predict behavior and surface relevant, targeted recommendations to our Client users that anticipate needs; and provide the opportunity to upsell and cross-sell.

Our Competitive Strengths

We believe we are the market leading Insight Network because we offer our Clients timely access to the right insight, enabled by our data and technology powered platform. The GLG platform powers precision, speed and volume in matching users with the right Network Member, a broad suite of services that map insights to their decision-making journey, high levels of trust and robust compliance, and the ability to anticipate demand and guide the user discovery process.

We believe our competitive strengths are as follows:

Proprietary Data and Technology Powered Platform

Our proprietary data set lies at the heart of our differentiation and we believe it provides a unique, real-time view of what the working world wants to know and what the world’s experts have to share. Our technology translates these data, along with complementary investments in infrastructure, workflow and experiences, into applications that deliver exceptional value to our Client users, our Network Members and our GLG teams.

Largest Insight Network

GLG pioneered and created the Insight Network category when it was founded in 1998, and currently maintains the largest and most scaled two-sided Insight Network. Our network of approximately 1,000,000 profiled Network Members spans across the globe and across a comprehensive list of disciplines, e.g., over 550,000, 225,000 and 205,000 in the Americas, EMEA and APAC respectively; and over 180,000 healthcare and biomedical, 220,000 technology, media and telecom Network Members.

Distinctive Client Delivery

Many knowledge professionals are in demanding roles, often working long hours to meet tight deadlines on high value business decisions. Our Client users ask detailed and nuanced questions that are specific to their

decision-making journey. It requires the skill and judgment of trained Client Solutions professionals combined with the proprietary data and technology we have developed to deliver excellent Client outcomes and experiences. As of June 30, 2021, we employed over 1,000 GLG account team members (of which over 800 are Client Solutions and the rest are Business Development team members). They are the first point of contact, forming trusted Client user-level relationships with our Clients and building a deep understanding of their needs to offer a superior Client experience and drive upsell in usage or into new product offerings and user groups. They leverage our technology platform tools, powered by the accumulated history of our work and data, to respond to Client requests with speed and precision, facilitating access to our Insight Network.

Power of the GLG Brand

While GLG excels at matching knowledge professionals with the expertise they need to move their businesses ahead, the GLG brand adds value to our business by creating a network effect for Clients and Network Members alike. For Clients, the GLG brand promises thoughtful partners who deliver extraordinary expertise, precise matches, a diversified suite of products and uncompromising standards within a trusted environment. Experts join our network to be valued for their expertise and build their brands with leading decision makers, within a framework that they can trust.

Breadth of Product Offerings That Match to the Client Decision-Making Journey

As experts on expertise, we have immense depth and granularity on who knows what across every geography, industry and function. That allows us to connect our Clients with highly targeted insights, in real time. Each Client interaction further feeds our data and technology powered platform, strengthening our ability to anticipate Client needs and giving us the potential to offer the right insight at the right time. We aim to make these expert insights easily accessible at scale in the broadest number of ways, enabling Clients to receive insight in the format most suited to their decision-making journey. Different decision stages require different types of insight, which we provide across our three primary product suites (GLG Direct, GLG Research and GLG Syndicated Insights).

High Standards of Compliance and Trust

Highly Attractive Business Model and Financial Profile

We believe that the depth of our Client relationships and account-based subscription contract structures underpin our attractive business model with highly recurring revenues diversified by geography and segment. Our Clients engage with us primarily through subscription contracts, which provide each Client’s users access to one or more of our offerings, including GLG Direct, GLG Research and GLG Syndicated Insights leading to recurring revenues, which accounted for 90% of our total revenues for the year ended December 31, 2020 and the six months ended June 30, 2021. Each of our reportable segments reported over 70% of segment contribution margin, which is driven by a flexible cost of revenue structure, and we have the potential to drive operating leverage as we grow and leverage our scale, leading to improved cost trends from labor productivity. We believe we are a nimble business with light working capital needs and low capital expenditure requirements, which has driven high levels of cash flow conversion.

Our Clients

For the last 23 years, GLG has been embedded in the critical research and decision-making workflows of the world’s most influential investors, corporate executives, and service providers. We are honored to serve this diversified and distinctive global Client base, which is comprised of many of the world’s top investment funds, financial institutions, corporations, consultants, law firms and non-profits.

As of June 30, 2021, we have over 60,000 users across 2,700 subscription Clients including, at least:

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800 global private equity funds, including 10 of the largest funds, ranked by assets under management

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9 of the 10 leading banks ranked by fees generated

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500 public equity investment firms

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8 of the 10 largest pharmaceutical companies ranked by revenue

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40% of the Fortune 100, spanning across nearly every sector of the economy

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9 of the 10 largest law firms ranked by revenue

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7 of the 10 largest global technology firms ranked by revenue

Our Network Members

As pioneers of the Insight Network category, GLG maintains the market-leading, largest network of Network Member populations. GLG’s network consists of approximately 1,000,000 profiled Network Members and spans across more than 160 countries and almost every industry function. This network is comprised of business professionals, academics and consultants from a vast variety of fields, including former C-suite executives from Fortune 100 companies, academics from top universities, researchers with experience at leading organizations worldwide and many other highly qualified experts with deep knowledge across a wide range of subject-matters, including over:

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5,000 accounting and financial analysis Network Members

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210,000 consumer goods and services Network Members

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195,000 energy and industrials Network Members

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115,000 financial and business services Network Members

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180,000 healthcare and biomedical Network Members

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25,000 legal, economic and regulatory affairs Network Members

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15,000 real estate Network Members

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220,000 technology, media and telecom Network Members

Network Members choose GLG because of our strong reputation in the industry among Clients and other Network Members, coupled with our commitment to providing a trusted environment. Network Members prioritize recognition of their expertise and validation of their value in the market, and the GLG network provides this to them; as well as remuneration for their contributions, Network Members report that GLG’s Clients often help them to grow their own expertise as well as contribute to the advancement of their field.

Our Growth Levers

Our Growth Strategy is user-centric, and consequently driven by region and based on Client-level user personas. Our organizational structure provides the ability to focus on revenue, profitability and growth at the account level within each of our regions. We drive growth through three main levers: (i) upselling existing users

into greater usage of existing offerings by continually improving match quality, speed and volume as well as surfacing contextually relevant and targeted, demand-driven recommendations; (ii) upselling existing users to adopt a broader range of offerings that support the decision-making journey and increase our share of research wallet for these users; (iii) cross-selling to new users at new units within existing Client relationships as well as acquiring new logos that we are positioned to support in all of our target segments.

The key growth levers of our strategy:

•

Continue to capture growth and drive Annual Contract Value (“ACV”) in the core Insight Market

•

Acquire new logos

•

Increase adoption of our Research product suite across all segments including Corporations

•

Develop new product offerings

•

Selectively pursue strategic acquisitions to complement our platform

Our Social Impact Program

Our mission—to bring the power of insight to every great professional decision—is not confined to investors, for-profit corporations and professional services firms. Social impact organizations also need to make decisions under uncertainty where the insight of GLG Network Members can improve the quality of decision-making and increase return on investment. In fact, in this realm we have discovered that a single interaction can lead to change for thousands of lives. Therefore, GLG seeks to apply our platform and product suite to social entrepreneurs, foundations and support other Clients in their social impact endeavors. We work with non-profits, foundations, impact investors and Corporate Social Responsibility teams to support their missions. Since 2020, we have worked with more than 250 social sector organizations across more than 40 countries, donating over $4 million in a combination of direct financial support and in-kind contributions. Approximately 450 employees, almost 20% of our global workforce, have been directly involved in these efforts. More than 2,000 of our experts have engaged with GLG Social Impact Clients since the start of 2020. Just recently, we were shortlisted for the 2021 Global Good Awards, for our global response to COVID-19. In 2020, we were named in Fast Company’s 2020 World Changing Ideas Awards, for our Social Impact Partners Program.

Recent Developments

Preliminary Estimated Unaudited Financial Results for Three Months and Nine Months Ended September 30, 2021

Our consolidated interim condensed financial statements for the three months and nine months ended September 30, 2021 are not yet complete and will not be available until after the completion of this offering. Accordingly, the data presented below reflects our preliminary estimated unaudited financial results for the three months and nine months ended September 30, 2021 based upon information available to us as of the date of this prospectus and is subject to the completion of our quarter end closing procedures. We undertake no obligation to update this information. This is not a comprehensive statement of our financial results for this period. You should read this information together with the audited and unaudited financial statements and the related notes and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for prior periods included elsewhere in this prospectus.

The preliminary financial data included in this prospectus has been prepared by, and is the responsibility of, GLG’s management. PricewaterhouseCoopers LLP has not audited, reviewed, compiled, or applied agreed-upon procedures with respect to the preliminary financial data. Accordingly, PricewaterhouseCoopers LLP does not express an opinion or any other form of assurance with respect thereto.

Based upon such preliminary estimated financial results, we expect various key metrics for the three months and nine months ended September 30, 2021, to be between the ranges set out in the following table, as compared to the three months and nine months ended September 30, 2020, respectively.

Three Months Ended
September 30,

Nine Months Ended
September 30,

2020

2021

2020

2021

Low

High

Low

High

(actual)

(estimated)

(actual)

(estimated)

(in thousands)

Revenue

Profit (loss) before income taxes

Adjusted EBITDA⁽¹⁾

(1)	Adjusted EBITDA is a non-GAAP financial measure. See “Summary Consolidated Financial and Other Data” and “Management’s Discussion and Analysis—Non-GAAP Financial Measures” for how we define and calculate Adjusted EBITDA and a description of why we believe this is important.

We are not able to reconcile Adjusted EBITDA to net loss, the most directly comparable financial measure calculated and presented in accordance with GAAP, because we have not yet been able to calculate our provision for (benefit from) income taxes for the three and nine months ended September 30, 2021.

The following table reconciles profit (loss) before income taxes to our Adjusted EBITDA for the ranges of preliminary estimated financial results presented for the three months ended September 30, 2021:

Three Months Ended September 30,

2020

2021

Low

High

(actual)

(estimated)

(in thousands)

Profit (loss) before income taxes

Interest expense, net

Depreciation and amortization

EBITDA

Transaction-related costs

Share-based compensation

Other compensation costs and professional fees

Impairment loss

Government subsidies

Legal fees

Adjusted EBITDA

The following table reconciles profit (loss) before income taxes to our Adjusted EBITDA for the ranges of preliminary estimated financial results presented for the nine months ended September 30, 2021:

Nine Months Ended
September 30,

2020

2021

Low

High

(actual)

(estimated)

(in thousands)

Profit (loss) before income taxes

Interest expense, net

Depreciation and amortization

EBITDA

Transaction-related costs

Share-based compensation

Other compensation costs and professional fees

Impairment loss

Government subsidies

Legal fees

Adjusted EBITDA

Summary Risk Factors

Our business and our ability to execute our strategy are subject to many risks. Before making a decision to invest in our common stock, you should carefully consider all of the risks and uncertainties described in the section of this prospectus captioned “Risk Factors” immediately following this Prospectus Summary and all of the other information in this prospectus. These risks include, but are not limited to, the following:

•

we may not be able to maintain and enhance the quality of our existing services;

•

if we are not able to maintain the value and reputation of our brand, our business, results of operations and financial position may be harmed;

•

the profitability and success of our business depend on our ability to identify, recruit, retain and engage Network Members;

•

we rely on Network Members to provide accurate and complete information to us about their profiles and eligibility for projects;

•

compliance, quality and fraud issues in our industry could damage our brand and reduce demand for all industry participants;

•

the profitability and success of our business depend on our ability to identify, recruit, retain and maintain productivity of our employees;

•

our Network Members may, from time to time, possess material nonpublic information, creating a risk of disclosure and a risk that Clients will trade on such information;

•

our Network Members may, from time to time, possess trade secrets, state secrets, intellectual property and other confidential information, creating a risk of disclosure;

•

our employees may misuse or disclose confidential information they receive from Clients or Network Members;

•

our Network Members may misuse or disclose confidential information they receive from us or Clients;

•

our success and revenue growth depend on our ability to add, grow and retain Clients;

•

we may encounter difficulties in managing our growth and executing our business strategy;

•

we are subject to risks from operating globally;

•

we are subject to a variety of U.S. and international laws, rules and regulations and other legal obligations regarding privacy and data security, including with respect to the handling and transfer of certain types of sensitive and confidential information. Any actual or perceived failure by us, our partners or our third-party service providers to comply with such applicable privacy and data security laws, rules, and regulations and other legal obligations could harm our reputation, business, results of operations and financial position;

•

we have identified material weaknesses in our internal control over financial reporting and may identify additional material weaknesses in the future or fail to maintain effective internal control over financial reporting. If our remediation of the material weaknesses is not effective, or we fail to implement or maintain effective internal control over financial reporting, we may be unable to accurately or timely report our financial condition or results of operations, which may adversely affect our business;

•

the market in which we participate is highly competitive;

•

we rely on certain third-party platforms to identify and communicate with potential and current Network Members;

•

cyber security, data security and IT controls are critically important to our business, and cyberattacks, breaches of security, unauthorized access to or disclosure of confidential information, business disruption, or the perception that confidential information is not secure, could result in a material loss of business, regulatory enforcement, substantial legal liability, inability to accurately or timely report our financial condition or results of operations and/or significant harm to our reputation;

•

the market for our services is growing rapidly and evolving. If our market share develops slower or differently than we expect, our business, results of operations and financial position would be adversely affected;

•

our end market customer concentration is the financial services industry, and uncertainty in the global economy or other disruptions to the financial services industry may materially impact our business, results of operations and financial position; and

•

if we are unable to obtain, maintain, protect and enforce our intellectual property, including our trade secrets, or if the scope of our intellectual property protection is not sufficiently broad, others may be able to develop and commercialize services substantially similar to ours, and our ability to successfully commercialize our services may be compromised or disrupted, which may reduce our revenue or profitability.

Implications of Being an Emerging Growth Company

We qualify as an “emerging growth company” as defined in the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). An emerging growth company may take advantage of relief from certain reporting requirements and other burdens that are otherwise applicable generally to public companies. These provisions include:

•

presenting only two years of audited financial statements;

•

an exemption from compliance with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act;

•

reduced disclosure about our executive compensation arrangements in our periodic reports, proxy statements and registration statements; and

•

exemptions from the requirements of holding non-binding advisory votes on executive compensation or golden parachute arrangements.

In addition, under the JOBS Act, emerging growth companies can delay adopting new or revised accounting standards until such time as those standards apply to private companies. We have elected to avail ourselves of this exemption from new or revised accounting standards, and, therefore, we will not be subject to the same new or revised accounting standards at the same time as other public companies that are not emerging growth companies or those that have opted out of using such extended transition period, which may make comparison of our financial statements with such other public companies more difficult. We may take advantage of these reporting exemptions until we no longer qualify as an emerging growth company, or, with respect to adoption of certain new or revised accounting standards, until we irrevocably elect to opt out of using the extended transition period.

We will remain an emerging growth company until the earliest of (i) the last day of the fiscal year in which we have total annual gross revenues of $1.07 billion or more; (ii) the last day of our fiscal year following the fifth anniversary of the date of the completion of this offering; (iii) the date on which we have issued more than $1 billion in nonconvertible debt during the previous three years; and (iv) the date on which we are deemed to be a large accelerated filer under the rules of the SEC. We may choose to take advantage of some but not all of these reduced reporting burdens.

Our Sponsor

SFW Capital Partners, LP (“SFW”) is a specialized private equity firm that invests in leading Information, Software, Industrial and Healthcare Technology companies. These companies include providers of information, software, instrumentation, laboratory products and related solutions. SFW exclusively invests in sectors in which its knowledge of the relevant business models, technology, competitive dynamics and service requirements gives it a unique ability to support management teams in growing their companies and building value. On December 17, 2015, SFW acquired a 43% interest in GLG after making an investment of approximately $212 million. Upon completion of this offering, SFW will continue to own less than 50% of the voting power of our outstanding common stock, as a result of which we will not be a “controlled company” within the meaning of Nasdaq’s corporate governance standards. However, SFW will still maintain a degree of influence over us. See “Risk Factors—SFW will Have a Substantial Degree of Influence Over Us, which could Delay or Prevent a Change of Corporate Control or Result in the Entrenchment of Our Management and/or Board.” SFW’s website is www.sfwcap.com. Information contained in, or accessible through, SFW’s website is not a part of, and is not incorporated into, this prospectus.

Corporate Information

Gerson Lehrman Group, Inc. is a Delaware corporation formed in 1998. Our principal executive offices are located at 60 East 42nd Street, New York, New York 10165, and our telephone number at this address is (212) 984-8500. Our website is https://glginsights.com/. Information contained in, or accessible through, our website is not a part of, and is not incorporated into, this prospectus.

THE OFFERING


Issuer		Gerson Lehrman Group, Inc.

Common Stock Offered by Us		shares of common stock (or shares of common stock if the underwriters exercise their option to purchase additional shares in full).

Underwriters’ Option to Purchase Additional Shares of Common Stock from Us		We have granted the underwriters the option to purchase up to an additional shares of common stock from us at the initial public offering price less underwriting discounts and commissions, for 30 days after the date of this prospectus.

Common Stock to be Outstanding After this Offering		shares of common stock (or shares of common stock if the underwriters exercise their option to purchase additional shares in full).

Use of Proceeds		We estimate that the net proceeds from this offering, after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us, will be approximately $ million (or $ million if the underwriters exercise their option to purchase additional shares in full), based on an assumed initial public offering price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus. As of June 30, 2021, we had $959.9 million of indebtedness outstanding on a pro forma basis after giving effect to the 2021 Amended Credit Facility, all of which was outstanding under the 2021 Amended Credit Facility. We intend to use the net proceeds from this offering to repay $ of indebtedness under our 2021 Amended Credit Facility and use the remainder for general corporate purposes. See “Use of Proceeds.”

Dividend Policy		We recently paid a dividend, but do not anticipate paying any additional dividends on our common stock for the foreseeable future; however, we may change this policy in the future. See “Dividend Policy.”

Listing		We intend to apply to list our common stock on Nasdaq under the symbol “GLGX.”

Risk Factors		See “Risk Factors” and other information included in this prospectus for a discussion of factors you should carefully consider before deciding to invest in shares of our common stock.

Directed Share Program		At our request, the underwriters have reserved up to shares of common stock, or up to % of the shares offered by this prospectus, for sale at the initial public offering price through a directed share program to certain of our directors, officers, members of management, employees and Network Members. The sales will be made at our direction by Morgan Stanley & Co. LLC and its affiliates


		through a directed share program, except for sales to certain Canadian participants, which will be administered by Canaccord Genuity LLC as dealer for such participants. If purchased by these persons, these shares will not be subject to a lock-up restriction, except in the case of shares purchased by any director or officer, which will be subject to the 180-day lock-up restriction described under “Underwriting.” The number of shares of common stock available for sale to the general public in this offering will be reduced to the extent that such individuals purchase such reserved shares. Any reserved shares not so purchased will be offered by the underwriters to the general public on the same terms as the other shares of common stock offered by this prospectus. See “Underwriting—Directed Share Program.”

Unless we specifically state otherwise or the context otherwise requires, the share and per share information in this prospectus:

•

assumes an initial public offering price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus;

•

assumes no exercise of the underwriters’ option to purchase up to an additional shares of common stock;

•

assumes the conversion of shares of Series A convertible preferred stock into shares of common stock upon the completion of this offering;

•

gives effect to our amended and restated certificate of incorporation, which will be in effect immediately prior to the consummation of this offering; and

•

assumes no purchase of common stock in this offering by directors, officers or existing stockholders.

Unless otherwise indicated, in this prospectus, the number of shares of common stock to be outstanding after this offering is based on shares of common stock outstanding as of , 2021 and excludes:

•

shares of common stock issuable upon the exercise of options outstanding as of , 2021 under our 2010 Stock Incentive Plan, at a weighted-average exercise price of $ per share;

•

shares of common stock issuable upon the settlement of restricted stock units outstanding as of , 2021 under our 2010 Stock Incentive Plan;

•

shares of common stock issuable upon the exercise of options outstanding as of , 2021 under our 2016 Stock Incentive Plan, at a weighted-average exercise price of $ per share;

•

shares of common stock issuable upon the settlement of restricted stock units outstanding as of , 2021 under our 2016 Stock Incentive Plan; and

•

an aggregate of shares of common stock reserved for issuance under our 2021 Plan (as described herein) that will become effective in connection with this offering.

SUMMARY CONSOLIDATED FINANCIAL AND OTHER DATA

The following table summarizes our consolidated financial and other data. We have derived the summary consolidated statements of operations and cash flows data for the years ended December 31, 2019 and 2020, from our audited consolidated financial statements included elsewhere in this prospectus. We have derived the summary consolidated statements of operations and cash flows data for the six months ended June 30, 2020 and 2021 and the consolidated balance sheet data as of June 30, 2021 from our unaudited condensed consolidated financial statements included elsewhere in this prospectus.

Our historical results are not necessarily indicative of our results to be expected in any future period. The summary of our consolidated financial and other data set forth below should be read together with our consolidated financial statements and the related notes, as well as the section captioned “Management’s Discussion and Analysis of Financial Condition and Results of Operations” appearing elsewhere in this prospectus.


	Year Ended December 31,						Six Months Ended June 30,
	2019			2020			2020			2021
(in thousands, except share and per share data)
Consolidated Statements of Operations Data:
Revenue	$	572,157		$	589,139		$	282,938		$	322,271

Costs and expenses:
Cost of revenue (excluding depreciation and amortization shown below)		156,278			155,453			75,969			86,454
Operations and support		116,319			121,427			60,611			73,377
Selling, general and administrative		205,396			213,146			98,661			162,020
Depreciation and amortization		16,188			19,220			8,895			9,471
Impairment loss		2,000			—			—			—

Total costs and expenses		496,181			509,246			244,136			331,322

Operating income (loss)		75,976			79,893			38,802			(9,051	)
Interest expense, net		(39,504	)		(35,321	)		(17,468	)		(20,608	)
Other income		—			902			135			21

Income (loss) before income taxes		36,472			45,474			21,469			(29,638	)

Provision for (benefit from) income taxes		5,403			11,382			5,291			(10,979	)

Net income (loss)	$	31,069		$	34,092		$	16,178		$	(18,659	)

Earnings (loss) per share, basic⁽¹⁾	$	1.02		$	0.89		$	0.54		$	(0.66	)

Earnings (loss) per share, diluted	$	1.02		$	0.89		$	0.54		$	(0.66	)

Weighted-average number of shares outstanding, basic		28,571,987			28,436,118			28,448,883			28,483,194

Weighted-average number of shares outstanding, diluted		28,571,987			28,504,624			28,468,533			28,483,194

Pro forma earnings (loss) per share information⁽²⁾ (unaudited)
Pro forma earnings (loss) per share, basic				$						$

Pro forma earnings (loss) per share, diluted				$						$

Pro forma weighted-average number of shares outstanding, basic

Pro forma weighted-average number of shares outstanding, diluted


	Year Ended December 31,						Six Months Ended June 30,
	2019			2020			2020			2021
(in thousands, except share and per share data)
Statement of Cash Flows Data:
Net cash provided by operating activities	$	24,178		$	99,817		$	30,898		$	5,528

Net cash (used in) investing activities	$	(21,707	)	$	(16,913	)	$	(7,932	)	$	(5,806	)

Net cash (used in) provided by financing activities	$	(5,988	)	$	(68,362	)	$	18,702		$	(5,140	)

Other Financial Information (unaudited):
Adjusted EBITDA⁽³⁾	$	108,473		$	129,028		$	58,879		$	69,593

Net Income (Loss) Margin⁽³⁾		5.4	%		5.8	%		5.7	%		(5.8	)%

Adjusted EBITDA Margin⁽³⁾		19.0	%		21.9	%		20.8	%		21.6	%
Net leverage⁽⁴⁾	$	480,424		$	559,887		$	460,880		$	561,929

Net leverage ratio⁽⁴⁾		4.4x			4.3x			3.7x			4.0x

(1)

For the year ended December 31, 2020 and the six months ended June 30, 2021, net income (loss) attributable to common stockholders, used as the numerator in our EPS computation, was reduced by distributions to participating Series A Convertible Preferred Stock. Please see Note 17—Computation of Net Earnings Per Share Attributable to Common Stockholders within our audited consolidated financial statements contained elsewhere in this prospectus and Note 15—Computation of Net Earnings Per Share Attributable to Common Stockholders within our unaudited condensed consolidated financial statements contained elsewhere in this prospectus.

(2)

The pro forma financial information gives effect to (i) the conversion of shares of Series A convertible preferred stock into shares of common stock, (ii) additional shares of common stock sold in the initial public offering whose proceeds are necessary to pay the cash dividend of $301.8 million paid on September 7, 2021 to holders of Series A convertible preferred and common stock, (iii) a -for-1 forward stock split (the “Stock Split”) of our common stock to be effected immediately prior to the closing of the offering, (iv) additional shares of common stock sold in the initial public offering whose proceeds are necessary to pay the aggregate outstanding amounts due under the 2021 Amended Credit Facility described in “Use of Proceeds” and (v) reduction of interest expense and write-off of debt transaction costs and debt issuance discounts associated with the repayment of outstanding borrowings under the 2021 Amended Credit Facility. Proceeds in the noted transactions assume an initial public offering price of $ per share, the mid-point of the price range on the cover page of this prospectus, less underwriting discounts, commissions and estimated offering expenses, payable by us.

(3)

To provide investors with additional information regarding our financial results, we have disclosed here and elsewhere in this prospectus Adjusted EBITDA, a non-GAAP financial measure that we calculate as GAAP net income adjusted for (i) interest expense (including amortization of deferred financing fees), net of interest income; (ii) tax provision (benefit); (iii) depreciation of property and equipment; (iv) amortization of capitalized internal-use software; (v) share-based compensation expense; (vi) impairment losses on investments; (vii) expenses related to the transformation of our leadership team including severance, signing, recruiting, and retention expenses for executives; (viii) one-time transaction costs, including special bonus payments; (ix) certain non-recurring legal fees and other items which do not reflect ongoing operating results, and Adjusted EBITDA Margin, a non-GAAP financial measure that we calculate as EBITDA as a percentage of revenue. We have provided a reconciliation below of Adjusted EBITDA and Adjusted EBITDA Margin to net income, the most directly comparable GAAP financial measure. We have included Adjusted EBITDA and Adjusted EBITDA Margin in this prospectus because they are key measures used by our management and Board to evaluate our operating performance, generate future operating plans and make strategic decisions regarding the allocation of capital. In particular, the exclusion of certain expenses in calculating Adjusted EBITDA and Adjusted EBITDA Margin facilitates operating performance comparability across reporting periods by removing the effect of non-cash expenses and certain variable charges. Accordingly, we believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful

information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board. We believe it is useful to exclude non-cash charges, such as (i) depreciation and amortization, (ii) share-based compensation expense, and (iii) impairment losses on investments from Adjusted EBITDA because the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations. We believe it is useful to exclude (i) expenses related to the transformation of our leadership team including severance, signing, recruiting, and retention expenses for executives; (ii) one-time transaction costs, including special bonus payments; (iii) certain non-recurring legal fees and other items, which do not reflect ongoing operating results as these items are not components of our core business operations. Adjusted EBITDA and Adjusted EBITDA Margin have limitations as financial measures and you should not consider them in isolation or as substitutes for analysis of our results as reported under GAAP.

Some of these limitations are:

•

although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future and Adjusted EBITDA does not reflect capital expenditure requirements for such replacements or for new capital expenditures;

•

Adjusted EBITDA does not reflect share-based compensation and related taxes. Share-based compensation has been, and will continue to be for the foreseeable future, a recurring expense in our business and an important part of our compensation strategy;

•

Adjusted EBITDA does not reflect interest expense, net; or changes in, or cash requirements for, our working capital;

•

Adjusted EBITDA excludes transaction costs and legal fees, which are cash expenditures and which we expect to incur from time to time;

•

Adjusted EBITDA excludes one-time non-routine items; and

•

other companies, including companies in our industry, may calculate Adjusted EBITDA differently, which reduces its usefulness as comparative measure.

Because of these limitations, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including various cash flow metrics, net income and our other GAAP results.

The following table reconciles net income to Adjusted EBITDA and Adjusted EBITDA Margin for the years ended December 31, 2019 and 2020 and the six months ended June 30, 2020 and 2021:


	Year Ended December 31,						Six Months Ended June 30,
	2019			2020			2020			2021
(in thousands, except percentages)
Net income (loss)	$	31,069		$	34,092		$	16,178		$	(18,659	)
Interest expense, net		39,504			35,321			17,468			20,608
Provision for (benefit from) income taxes		5,403			11,382			5,291			(10,979	)
Depreciation and amortization		16,188			19,220			8,895			9,471

EBITDA	$	92,164		$	100,015		$	47,832		$	441
Transaction-related costs^(a)		6,896			15,146			2,748			5,795
Share-based compensation^(b)		2,012			10,674			6,601			62,718
Other compensation costs and professional fees^(c)		5,312			3,863			1,608			561
Impairment loss^(d)		2,000			—			—			—
Government subsidies^(e)		—			(902	)		(135	)		(20	)
Legal fees^(f)		89			232			225			98

Adjusted EBITDA	$	108,473		$	129,028		$	58,879		$	69,593

Net Income (Loss) Margin^(g)		5.4	%		5.8	%		5.7	%		(5.8	)%

Adjusted EBITDA Margin^(h)		19.0	%		21.9	%		20.8	%		21.6	%

(a)

These amounts include special bonus payments to vested option holders, professional fees related to dividend payments to our preferred and common stockholders, and expenses related to the initial public offering and certain other transaction costs which are not related to continuing operations. During the years ended December 31, 2019 and 2020 we recorded nil and $8.8 million, respectively, of special bonus expenses and $6.9 million and $5.9 million of expenses related to retention awards to unvested stock-options holders as the awards vested. We did not incur any expenses related to the initial public offering during the years ended December 31, 2019 and 2020. In the six months ended June 30, 2021 we incurred $0.4 million in expenses related to the initial public offering. In the six months ended June 30, 2020 and 2021, we recorded $2.7 million and $3.8 million, respectively, of expenses related to retention awards to unvested stock-options holders. We did not incur any expenses related to special bonuses in the period ended June 30, 2020, or 2021.

(b)

Represents share-based compensation expense, including remeasurement of liability-classified awards. See Note 12—Share-based Compensation within our audited consolidated financial statements and Note 11—Share-based Compensation within our unaudited condensed consolidated financial statements contained elsewhere in this prospectus.

(c)	Represents costs related to severance, recruiting, sign-on bonuses and other professional fees associated with the transition of the leadership team.

(d)	Represents an impairment loss related to one of our cost method investments deemed to be unrecoverable. See Note 2—Summary of Significant Accounting Policies—Other Investments within our audited consolidated financial statements contained elsewhere in this prospectus.

(e)	Represents wage subsidies that we received through COVID-19-related programs in certain foreign countries, included in Other income within our consolidated statements of operations.

(f)

Represents legal fees incurred related to the matter described within Note 15—Commitments and Contingencies within our audited consolidated financial statements and Note 14—Commitments and Contingencies within our unaudited condensed consolidated financial statements contained elsewhere in this prospectus.

(g)	Net Income (Loss) Margin is net income (loss) as a percentage of revenue.

(h)	Adjusted EBITDA Margin is Adjusted EBITDA as a percentage of revenue and is calculated as follows:


	Year Ended December 31,						Six Months Ended June 30,
	2019			2020			2020			2021
(in thousands, except percentages)
Adjusted EBITDA	$	108,473		$	129,028		$	58,879		$	69,593
Revenue	$	572,157		$	589,139		$	282,938			$322,271
Adjusted EBITDA Margin		19.0	%		21.9	%		20.8	%		21.6	%

(4)	Net leverage ratio is the ratio of net debt to Adjusted EBITDA. Net leverage is debt (before deduction of deferred financing fees) less cash and cash equivalents for each period respectively, and is calculated as follows:


	As of December 31,						As of June 30, 2021
	2019			2020			As of June 30, 2021
(in thousands, except for ratio data)
Current portion of term loans	$	3,922		$	4,379		$	4,391
Plus: Term loans		556,462			649,648			647,450

Total term loans, net of deferred financing fees	$	560,384		$	654,027		$	651,840
Plus: Deferred financing fees		8,866			9,223			8,035
Less: Cash and cash equivalents		88,826			103,363			97,946

Net leverage	$	480,424		$	559,887		$	561,929
LTM Adjusted EBITDA	$	108,473		$	129,028		$	139,742
Net leverage ratio		4.4	x		4.3	x		4.0	x


	As of June 30,
	2021			Pro Forma⁽¹⁾	Pro Forma as adjusted⁽²⁾
(in thousands)
Consolidated Balance Sheet Data:
Cash and cash equivalents	$	97,946		$	$

Total Assets	$	453,392		$	$

Accrued Dividend	$	—		$	$

Total Liabilities	$	1,076,854		$	$

Total stockholders’ deficit	$	(633,710	)	$	$

(1)

The pro forma financial information gives effect to (i) the conversion of shares of our Series A convertible preferred stock into shares of common stock, (ii) the $300.0 million incremental principal amount borrowed under the 2021 Amended Credit Facility on August 27, 2021, (iii) a $301.8 million cash dividend paid on September 7, 2021 to holders of Series A convertible preferred and common stock, (iv) the Stock Split and (v) the $17.8 million special bonus made to vested option holders in September 2021.

(2)

Pro forma as adjusted information gives effect to the pro forma adjustment in footnote (1) and to (i) the issuance and sale of shares of common stock by us in this offering at a price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus, after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us and (ii) the use of the net proceeds from this offering to repay $ million of the aggregate outstanding amounts due under our 2021 Amended Credit Facility as described under “Use of Proceeds.” The pro forma as adjusted information is illustrative only and will change based on the actual initial public offering price and other terms of this offering determined at pricing.

RISK FACTORS

Investing in our common stock involves a substantial risk of loss. You should carefully consider these risk factors, together with all of the other information included in this prospectus, including our consolidated financial statements and related notes included elsewhere in this prospectus, before you decide to purchase shares of our common stock. If any of the following risks occur, it could have a material adverse effect on our business, results of operations and financial position. In that case, the trading price of our common stock could decline, and you could lose part or all of your investment. Some statements in this prospectus, including statements in the following risk factors, constitute forward-looking statements. See the section of this prospectus captioned “Special Note Regarding Forward-Looking Statements.”

Risks Related to Our Products, Services and Business

We may Not be Able to Maintain and Enhance the Quality of Our Existing Services.

We operate in a very competitive and rapidly changing environment, and our success depends on our ability to continuously recruit Network Members with expertise in a broad range of subject-matters and to make thoughtful and timely matches of those Network Members with our Clients. We rely on our Network Members to deliver quality services that fulfill the needs of our Clients and uphold our reputation with our Clients. As we utilize a large network of Network Members, we cannot fully standardize our services across clients or guarantee the quality of any particular interaction between a Network Member and a Client. A systemic failure by us to provide Network Members who can provide reliable, appropriate and useful insights to our Clients could have a material adverse effect on business, results of operations and financial position. Further, if our Network Members’ insights, opinions or viewpoints prove to be wrong, if they provide inaccurate, exaggerated or false profile information or if we fail to reasonably perform diligence and vet Network Members for their qualifications to serve as an industry or subject-matter expert, our reputation will suffer and demand for our services may decline. In addition, any misinformation produced in our market research or fraudulent behavior by our project leads on projects for which they are engaged could negatively impact our reputation and open us up to potential liability.

In addition, we must continue to improve our methods for delivering our services in an efficient and timely manner that meets the needs of a variety of clients and client types. Failure to maintain state of the art methods of communicating with and serving our Clients could materially adversely affect our business, results of operations and financial position. We may not be able to enhance and develop our existing services or introduce new services that are needed to remain competitive. The market for our services is characterized by rapidly changing needs for information and analysis. Additionally, our business is subject to immense competition among providers. To maintain our competitive position, we must continue to anticipate the needs of our Clients, develop, enhance and improve our existing services, as well as new services to address those needs, deliver all services in a timely, user-friendly and state of the art manner, and appropriately position and price our services relative to the marketplace and our costs of developing them. Any failure to maintain client acceptance of existing or new services or to develop and introduce new services could have a material adverse effect on our business, results of operations and financial position. Additionally, delays in adapting our services to our Clients’ developing needs could materially adversely affect our business, results of operations and financial position.

If We are Not Able to Maintain the Value and Reputation of Our Brand, Our Business, Results of Operations and Financial Position may be Harmed.

We believe that our brand is important to attracting and retaining Clients and Network Members. Our business and prospects are dependent on our ability to build, maintain and expand trust in our brand, our services and our compliance infrastructure from a variety of different clients. Building and maintaining our brand depends on a number of factors, including our ability to provide consistent, timely and high-quality services to our Clients, our ability to maintain our Network Members’ and Clients’ trust, and the effectiveness of our marketing

efforts, which may not always be successful. Our brand and the reputation of the quality of our services and our compliance program often spread and are developed via word-of-mouth referrals. An inability to meet Client expectations could have a material adverse effect on our brand, and therefore on our business, results of operations and financial position. For example, our Network Members and Clients expect that our compliance infrastructure will help protect both parties’ interests by mitigating risks of inappropriate disclosure of confidential information and navigating potential conflicts. However, no compliance infrastructure can eliminate all inappropriate disclosures and conflicts. Any perceived or actual compliance issue by a Network Member, us and/or a client could have a material adverse effect on our brand. This may be the case, even if there is no allegation we or our employees have engaged in wrongdoing. For example, a Client user was once arrested and subsequently convicted and sentenced for insider trading after he knowingly solicited and received material nonpublic information (“MNPI”) from a then-Network Member in violation of our compliance rules and federal securities laws and subsequently traded on that information. While neither we nor our employees were accused of any wrongdoing in this case, as a result of the conduct of our Network Member and Client, we faced significant negative publicity. There can be no assurance that similar events will not occur or that we will not be subject to negative publicity in the future.

We believe the reputation of our Network Members is also key to maintaining the value and reputation of our brand. Our Clients expect to engage with high-quality experts when they work with our Network Members, and any failure to deliver on this expectation may harm our business. Network Members are not our employees and we have limited control over their actions while consulting through our platform and no control over their actions outside of engagements through our platform. Any misconduct by our Network Members or negative publicity regarding our Network Members, whether or not connected to our platform, may be imputed to us, which could potentially harm the value of our brand and our reputation.

Maintaining our brand and reputation is important to our ability to recruit and retain Network Members, just as the skill, reputation and accuracy of our Network Members are important to maintaining our brand. Similarly, the reputation of our Clients may be imputed to us, which could potentially harm the value of our brand and our reputation. Any misconduct by our Clients or other business partners may be imputed to GLG, which could potentially harm the value of our brand and our reputation.

While it is our mission to continue to build and expand the trust in our brand and our services from all Clients, any actual or perceived failure to do so could result in a decreased number of Clients, decreased use of our services by our Clients, greater difficulty in recruiting and retaining Network Members, slower growth in our business than we expect, a discontinuation of our relationships, and a negative impact on our ability to expand, any of which could have a material and adverse effect on our business, results of operations and financial position.

The Profitability and Success of Our Business Depend on Our Ability to Identify, Recruit, Retain and Engage Network Members.

Our business depends on the insights of Network Members in recurring and limited engagements with our Clients and our ability to identify and engage appropriate Network Members that are subject-matter experts in the topics in which our Clients are relying on us to provide guidance. Our ability to provide valuable consultative and advisory services to our Clients in a timely manner through our Network Members is rooted in a number of factors, including the following:

•

building, maintaining and constantly growing a network of Network Members, including those with specific areas of subject-matter expertise and others with specific functional expertise;

•

building, maintaining and constantly enhancing our data on Network Members, including their knowledge, experience and conflicts;

•

building, maintaining and constantly enhancing our technology to help our Client service staff quickly find, invite and manage Network Members for Client projects and other products;

•

maintaining the responsiveness of Network Members to our project invitations; and

•

matching the skills and competencies of our Network Members to the skills required for the fulfillment of existing or potential engagements.

A material decline in our ability to maintain and enhance these capabilities and place Network Members on Client engagements in a timely and thoughtful manner will have an adverse impact on our business, results of operations and financial position.

We may be limited in our ability to recruit certain prospective Network Members or retain existing Network Members. This issue is most pronounced with respect to employed Network Members, upon whom we and our Clients rely heavily to provide insights, as many employers have – or could adopt – polices that prohibit their employees from engaging in outside consulting. We always require Network Members to adhere to the obligations they may owe their employers. Thus, in order to participate on our platform, Network Members must confirm they are permitted to engage in outside consulting under their employer’s policies or their employment contracts. Over the past 20 years, we have learned of a large number of institutions that have implemented rules or policies regarding the outside business activities of their employees and consultants and we honor the rules our Network Members disclose to us. While we have clear rules for Network Members, Clients and employees and training for Network Members and employees regarding respecting the limitations experts have and honoring the policies, contracts and obligations experts are subject to, some institutions have applied rules limiting outside business activities and consulting activity through our platform. As our industry continues to grow and more and more employed individuals are engaged across the industry, there is the potential for more companies to adopt policies prohibiting, or significantly limiting, participation on platforms like ours. This could have a material adverse impact on the quality of the services we provide, especially in smaller or concentrated markets where our Network Member pools are not as deep. Further, certain authorities or other third parties may also implement rules or provide guidance which could limit the ability of Network Members or potential Network Members to consult through us or otherwise adversely impact the interest of experts in becoming Network Members.

Current and prospective Network Members may have limitations on what they can discuss or the types of work they can engage in through our platform. These limitations may be imposed by Network Members’ employers or arise out of Network Members’ contractual, fiduciary, or other obligations. The rules under which they consult, the limitations that apply to their consulting and whether they are permitted to consult, may change over time as their obligations evolve. For certain types of work, including in-depth projects and speaking at events, we require most employed Network Members to obtain written employer consent. Should companies decline to provide such consent, it could have an adverse impact on the quality and types of services we provide, especially in smaller or concentrated markets where the reach of our network is not as deep.

Additionally, while it has not been an issue to date, potential Network Members, particularly those with public profiles or in greater demand, could enter into exclusivity arrangements with third parties that prevent them from consulting on our platform, which could adversely impact the quality of services. We also depend on certain third party panel providers for our survey and market research offerings and lack of access to such panels could adversely impact the quality and success of those offerings.

If We Have to Increase Our Costs Associated with Engaging, Retaining and Paying Network Members Due to Competition or Otherwise, Our Business, Results of Operations and Financial Position May Be Harmed.

Generally, Network Members participating in projects are paid a fixed hourly rate for Member Interactions, prorated for the minutes spent on the interaction. In the future, it may be necessary for us to increase the hourly rate we pay our Network Members to incentivize our Network Members to consult through our platform and to respond to project invitations. Network Members are almost always non-exclusively contracted and their responsiveness to our project invitations is important to our long-term success. Failure to meet Client demand for

expert interactions could cause Clients to use competitors or other alternatives. We have seen a reduction in responsiveness by Network Members to our project invitations due, in part, to the increased and less targeted outreach by email and on social media platforms from an increasing number of industry participants and other sources seeking first-to-file credit or other factors. If we have to pay more to Network Members for them to respond to project invitations and to consult through our platform or if they do not respond as we expect, our business, results of operations and financial position may be harmed. As Network Member fees represent a significant expense, even a slight increase in our average cost per project could have an adverse impact on our profitability and our business, results of operations and financial position.

We Rely on Network Members to Provide Accurate and Complete Information to Us About Their Profiles and Eligibility for Projects.

We rely on Network Members to provide accurate and complete information about their knowledge, experience and conflicts. We use data and automated and manual processes to screen Network Members, which allows us to detect many inaccuracies, omissions and fictitious profiles in the information provided to us. However, there are limitations to these efforts and there can be no assurance that the information about Network Members provided to our Clients or the information used to match Network Members to our Clients will be accurate or complete, and we find Network Members with quality and accuracy issues and fraud from time to time. If a significant number of Network Members do not accurately self-report their knowledge, experience and conflicts or are not who they purport to be and we are unable to detect such inaccuracies or omissions before they engage with our Clients, this could damage our reputation, brand and ability to service Clients.

Compliance, Quality and Fraud Issues in Our Industry Could Damage Our Brand and Reduce Demand for All Industry Participants.

Compliance, quality or fraud issues in our industry could have a material adverse impact on our industry, our business and our brand. For example, in 2010, a government probe was launched and ultimately led to the arrest of several employees and experts connected to an expert network company. While we have attempted to differentiate from competitors based on our quality and compliance, actual or perceived compliance, quality and fraud issues in our industry could diminish the brand of every industry participant among current and potential Clients as well as current and potential Network Members and lead to increased scrutiny by Clients, investors in our Clients, the press, regulators and other authorities and other third parties.

The Profitability and Success of Our Business Depend on Our Ability to Identify, Recruit, Retain and Maintain Productivity of Our Employees.

The market for skilled employees is extremely competitive. We face competition for qualified professionals from, among others, technology companies, market research firms, consulting firms, financial services firms and start-ups, some of which may have a greater ability to attract and compensate these professionals. In addition, we have a relatively young workforce and high employee turnover rate, so even when we are able to hire employees and have them go through our training and development process, we face significant retention challenges. Integrating new employees into our teams could prove disruptive to our operations, require substantial resources and management attention and ultimately prove unsuccessful.

The quality, experience, tenure and productivity of our employees are key factors in our ability to service our Clients and maintain and expand our business operations. While we are expanding the locations where we are registered to do business, offering employees greater flexibility to work remotely, and seeking roles and tasks that can be moved to offshore locations, we have had significant challenges recruiting and retaining staff in our major locations in the United States, Europe and East Asia. Among other things, such employees are tasked with recruiting and managing our Network Members, working with Clients to understand their project needs, offering new and additional services, and deploying Network Members thoughtfully to their projects. A failure to hire and retain enough staff or to train and maintain productivity of our staff could have a material adverse impact on our

financial performance. Highly specialized employees are especially important for our content offerings and work with highly specialized Clients and a failure to hire and retain industry and subject-matter specialists among our staff could impact the quality of our services. We also have developed and continue to develop proprietary systems to operate our business and rely on highly skilled product managers and software engineers to develop and maintain these systems. Many of the markets in which we operate are highly competitive and we may not be able to hire and retain adequate product management and engineering talent. In addition, effective succession planning for our employees and expansion planning is important to our long-term success. A failure to achieve these plans and to ensure sufficient support for our Clients could hinder our strategic planning and execution and have a material adverse impact on our business, results of operations and financial position.

In some instances, our pool of potential employees is limited by factors beyond our control. For example, the personnel that we attempt to hire could be subject to non-compete agreements that could impede our short-term recruitment efforts. We may also be limited in our ability to recruit and retain employees internationally by restrictive immigration laws, Brexit and other societal changes and changes to policies that restrain the flow of technical and professional talent. We are facing and may continue to face difficulties in managing, growing, and staffing operations, including in countries in which employees may become part of labor unions, employee representative bodies or collective bargaining agreements, and challenges relating to work stoppages or slowdowns, which would present additional challenges. An inability to retain a core group of employees or to hire additional qualified employees could materially adversely affect the quality of our services, as well as our business, results of operations and financial position.

Because of the work-from-home policies we and other companies implemented and continue to operate under due to COVID-19, it may be more challenging for businesses like ours to attract, retain and maintain or increase the productivity of employees. As we enable hybrid and remote work environments going forward for employees there is a risk that the quality of work and productivity of employees, especially new employees who joined in a remote or hybrid work environment, could be difficult to maintain at a consistent and high level. Our proprietary systems may be difficult to maintain and adapt for offshoring, outsourcing and business continuity and disaster recovery in the event of an environmental disaster or other interruption in our employees’ ability to perform their roles.

Our Network Members May, From Time to Time, Possess Material Nonpublic Information, Creating a Risk of Disclosure and a Risk That Clients will Trade on Such Information.

Our Network Members may possess MNPI including MNPI about the companies that currently employ or formerly employed them, companies for which they currently or formerly consult, companies on whose board they serve or served or companies with whom they have business, contractual or fiduciary relationships, or about other entities. Accordingly, despite our compliance infrastructure applicable to Network Members and Clients, there remains a risk that our Network Members may intentionally or inadvertently disclose such MNPI to our Clients or other third parties, or that our Clients may solicit or inadvertently obtain such information. In either case, in addition to being a violation of our compliance rules that such Network Members or Clients agreed to comply with, such conduct might constitute a violation of federal securities laws, the EU Market Abuse Regulation, and other international laws prohibiting insider trading. A significant portion of our Clients are hedge funds and institutional investors that trade public equities and debt, and thus it is likely such Clients will consider the information they receive from Network Members when making investment decisions. Even if such a Client receives but does not trade on the basis of MNPI or believes without certitude that it may have received MNPI, the Client may have to restrict its trading activities or other corporate action as a result of being in possession of such information, costing them considerable monetary and opportunity costs, which could diminish their appetite for conducting further research through our platform. In addition, some of our Clients’ end clients are such investors and other regulated entities.

For instance, in 2012, a Client user was arrested and subsequently convicted and sentenced for insider trading after he knowingly solicited and received MNPI from a then-Network Member in violation of our

compliance rules and federal securities laws and subsequently traded on that information. While neither we nor our employees were accused of any wrongdoing in this case, as a result of the conduct of our Network Member and Client, we faced significant client, regulatory, press and other scrutiny from this case. We have enhanced and are constantly enhancing our compliance infrastructure, but there can be no assurance that similar events will not occur and there can be no assurance that our compliance infrastructure can prevent all instances of misconduct. From time to time, we receive subpoenas and other requests for information from U.S. regulators, authorities in other countries as well as self-regulatory organizations related to client project activity or the activity of specific Network Members.

Any future regulatory investigation or inquiry, prosecutions, or civil litigation related to the dissemination of MNPI, wire fraud, trade secret misappropriation, or other wrongdoing on our platform may have an adverse effect on our reputation and therefore on our business, results of operations and financial position. While we do not participate in direct interactions between Network Members and Clients, we have taken substantial steps to mitigate the risk of disclosure of MNPI between our Network Members and Clients, in particular by developing a robust compliance infrastructure, including tools for Clients to monitor their interactions with Network Members. Despite these steps, on occasion Network Members share information with Clients, which might constitute MNPI. Even if shared information is not substantiated as MNPI, such concern could have a negative impact on the client’s business and adversely impact GLG’s reputation. We cannot ensure that our compliance infrastructure will be sufficient to prevent all such disclosures or potential violations of laws in the future.

Further, we have numerous competitors and should any of those competitors be prosecuted, or even subject to regulatory or press scrutiny or civil litigation, arising out of the disclosure or misuse of MNPI, it could adversely affect public perception of our industry as a whole, which could negatively affect demand for platforms like ours, and potentially lead to increased regulatory scrutiny or litigation exposure. As the largest and highest profile company in our industry, we could be disproportionately impacted by a change in public perception or a decrease in demand for platforms like ours.

Any of the foregoing risks could adversely affect our business, results of operations and financial position.

Our Network Members may, from Time to Time, Possess Trade Secrets, State Secrets, Intellectual Property and Other Confidential Information, Creating a Risk of Disclosure.

In addition to MNPI, our Network Members may possess trade secrets, state secrets, intellectual property or other confidential information belonging to the companies that currently employ or formerly employed them, companies for which they currently or formerly consult, companies on whose board they serve or have served or companies with whom they have business, contractual or fiduciary relationships, or about other entities. Accordingly, there is a risk that our Network Members may intentionally or inadvertently disclose trade secrets, state secrets, intellectual property or other confidential information to our Clients or other third parties, or that our Clients may solicit such information.

We have adopted a compliance infrastructure that we believe is robust, including policies and controls designed to prevent the disclosure of trade secrets, state secrets, intellectual property or other confidential information. For instance, we require Network Members to complete annual training to sensitize them to handling confidential information and advise them that they must abide by any confidentiality obligations they have, and incentivize them to end a Member Interaction when necessary to comply with those obligations. Nevertheless, inadvertent disclosures do occur on occasion and intentional disclosures may occur. The dissemination of any such information could subject the Network Member, us and our Clients to criminal and civil liability. Further, even the perceived dissemination of such information could result in criminal or regulatory investigations, press inquiries or civil lawsuits and employers imposing restrictions on their employees’ ability to consult through platforms such as ours. These events might have an adverse effect on our reputation and therefore on our business, results of operations and financial position.

Our Clients may be Connected with Network Members Who Have a Conflict of Interest or Limitations from Their Employers, Which may Diminish Clients’ Likelihood to Conduct Research Through Us and Damage Our Reputation.

There is a risk that our Clients may be connected with Network Members who have conflicts of interest or are prohibited from consulting by their employers. We allow Network Members to denote certain off-limit topics to limit invitations to projects not appropriate for them, yet Clients and Network Members may be connected despite a known or unknown conflict of interest. This could cause the Client to discard the information and limit the activities of the individuals with access to the information, thereby causing the Client actual monetary costs and potentially significant opportunity costs. This could diminish the Client’s appetite to conduct additional research through us and damage our reputation. If Network Members violate their obligations to their employers or other firms or institutions to whom they owe duties, this could create reputational damage or liability for our Clients and us.

Our Employees may Misuse or Disclose Confidential Information They Receive from Clients or Network Members.

While utilizing our services, Clients may provide us with confidential information, including information related to their future trading decisions, transactions, strategic or product plans, or other non-public information. Further, our Network Members may also provide us with confidential information about or related to the companies that currently employ or formerly employed them, companies for which they currently or formerly consult, companies on whose board they serve or served or companies with whom they have business, contractual or fiduciary relationships, or about other entities. In certain instances, the confidential information we receive from Clients or Network Members may constitute MNPI.

We have adopted a compliance infrastructure designed to prevent the misuse or disclosure of confidential information we hold, whether received from Clients or Network Members, or originating within our company. For instance, we require all employees, contractors and other third parties who might be provided or have access to confidential information to enter into agreements that include non-disclosure obligations. Further, we prohibit employees from purchasing or selling individual stocks or corporate bonds (except approved sales of stocks or bonds during specific divestiture windows). However, we cannot ensure that our employees, contractors or other third parties will not misuse confidential information for their own personal benefit, such as trading on the information or otherwise financially profiting from it and other misuses of this information in violation of our compliance infrastructure. Trade secrets, know-how and other confidential information can be difficult to protect, and we cannot guarantee that our compliance infrastructure and confidentiality agreements will be adequate. Despite our efforts, a party may breach such agreements and disclose confidential or proprietary information, including trade secrets, and we may not be able to obtain adequate remedies for such breaches. Enforcing a claim that a party illegally disclosed or misappropriated a trade secret can be difficult, expensive, and time-consuming, and the outcome is unpredictable. In addition, the laws protecting trade secrets and other confidential information vary across jurisdictions, and some jurisdictions may provide stronger protections than others may.

Disclosure by employees of confidential information, even without personal benefit, for example to the press, on social media or to industry participants, could also harm our Clients and Network Members and create reputational and legal issues for us. Even inadvertent disclosures could seriously impair our relationship with the client whose confidential information was misused or disclosed. Our private equity and consulting Clients are particularly sensitive to this as they often use us to confidentially perform diligence relating to potential acquisition targets. Should it become public that they, or their end-clients, are looking to acquire a company, such disclosure might prevent them from being able to complete the transaction or they may incur significant additional expense and lost opportunities. Our employees continuously recruit new experts to the network and invite Network Members to new projects. The recruitment process, as well as invitations we send to Network Members, have on occasion resulted in the inadvertent disclosure of confidential information. Further, sometimes in responding to our invitations, Network Members provide us with confidential information, and employees may

share such information with our Clients in violation of our policies. Moreover, because of the work-from-home policies we implemented due to the COVID-19 pandemic, which may continue after the COVID-19 pandemic, information that is normally protected, including company confidential information, may be less secure. Were our employees to disclose confidential information intentionally or inadvertently to others, or directly or indirectly misuse this confidential information, it could expose those employees and potentially our company to regulatory scrutiny, criminal and civil liability, and materially adversely affect our reputation, business, results of operations and financial position.

Our Network Members may Misuse or Disclose Confidential Information They Receive From Us or Clients.

While utilizing our services, Clients may provide Network Members with confidential information, including information related to their future trading decisions, transactions, strategic or product plans, or other non-public information. Further, our employees may also provide Network Members with confidential information about or related to Client projects. In certain instances, the confidential information Network Members receive from Clients or us may constitute MNPI.

We have rules and training for Network Members designed to prevent the misuse or disclosure of any confidential information they receive in the course of providing services through us, whether received from Clients or originating within us. We cannot ensure that Network Members will not misuse confidential information for their own personal benefit, such as trading on the information or otherwise financially profiting from it and other misuses of this information in violation of our compliance rules. Even disclosure without personal benefit, for example to the press, on social media or to industry participants of confidential information could also harm our Clients and Network Members, and create reputational and legal issues for us. Even inadvertent disclosures could seriously impair our relationship with the Client whose confidential information was misused or disclosed. Our private equity and consulting Clients are particularly sensitive to this as they often use us to confidentially perform diligence on potential acquisition targets. Should it become public that they, or their end-clients, are looking to acquire a company, that might prevent them from being able to complete the transaction or they may incur significant additional expense and lost opportunities. Were Network Members to disclose confidential information intentionally or inadvertently to others, or directly or indirectly misuse this confidential information, it could expose them and potentially us and Clients to regulatory scrutiny, criminal and civil liability, and materially adversely affect our reputation, business, results of operations and financial position.

Our Network Members and Employees may Engage in Misconduct or Other Improper Activities, which could Cause Liability for Us and Harm our Reputation.

We are exposed to the risk that our Network Members and employees may engage in fraudulent conduct or other illegal activity on our platform or through our services. In particular, our business’ reliance on our Network Members means that any misconduct of or negative publicity around our Network Members, whether in their professional or personal lives, may be imputed to us and could harm our reputation, and could expose GLG to regulatory scrutiny, criminal and civil liability and materially adversely affect our reputation, business, results of operations and financial position. We may also be liable for the actions of our Network Members and employees. Generally, such obligations are limited with respect to Network Members and projects, but are uncapped in the case of employee violations of confidentiality, which could have a material adverse impact on our business.

In addition, activities outside the scope of employment by our employees or outside the scope of projects by Network Members and Clients and other third-party relationships could attract negative scrutiny from other Clients, the investors of our Clients, Network Members, employees, press and regulatory bodies. Given the large scale of our project volume and Network Member and Client relationships, this negative scrutiny could be imputed to us and impact our ability to engage Network Members and Clients, hire and retain employees and otherwise damage our brand and reputation.

We Rely in Part on Certain Third-party Platforms to Identify and Communicate with Potential and Current Network Members, and if We were to Lose the Ability to Use Such Resources, or If Such Third Parties Fail to Perform as Expected, Our Business, Results of Operations and Financial Position would be Adversely Affected.

We use certain commercially available third-party recruiting, communications, and marketing related websites and software systems, such as LinkedIn and, in China, WeChat, to identify and to recruit qualified experts into our network, which are integral to our business. Interruptions in access to these services makes it difficult to identify, communicate with and recruit Network Members. If we were to lose the ability to use these resources, if these services lose certain functionalities that we depend on, due to extended outages, interruptions, disruptions, errors or defects, acquisitions or integration into other solutions or because they are no longer available on commercially reasonable terms or at all, or if one of these resources were to compete with us, enter into an exclusive relationship with a competitor or competitors, fail to meet our compliance requirements and expectations or otherwise limit our access to their services, we may incur significant additional costs in order to establish alternatives to these systems, which could impair our ability to identify and communicate with current and potential Network Members and our business, results of operations and financial position would be adversely affected.

Our Business would be Adversely Affected if Network Members were Classified as Employees Instead of Independent Contractors.

Our Network Members are classified as independent contractors. As of June 30, 2021, we have approximately 1,000,000 individual independent contractor Network Members profiled in our databases, located in over 160 countries, and therefore, we are subject to worker classification laws throughout the world. There is often uncertainty in the application of worker classification laws. The tests governing whether a service provider is an independent contractor or an employee are typically highly fact sensitive and vary by jurisdiction.

Furthermore, the legal landscape with respect to the classification of independent contractors is currently subject to intense regulatory and public scrutiny, with new laws and divergent interpretations being adopted by various authorities, which can create uncertainty and unpredictability. For example, in September 2019, California passed Assembly Bill 5 (“AB-5”) which expanded the application of the California Supreme Court’s 2018 ruling in Dynamex Operations West, Inc. v. Superior Court (“Dynamex”), which adopted a new pro-employment standard, which presumes a worker is an employee rather than an independent contractor under California wage orders and regulations. GLG routinely engages Network Members who reside in California. While we do not believe AB-5 would have resulted in California-based Network Members being classified as employees, there was an exemption from AB-5 for expert platforms in a subsequent bill, Assembly Bill 2257. Nonetheless, we anticipate further changes to foreign, state and local laws governing the definition or classification of independent contractors, or judicial decisions regarding independent contractor classification, which could potentially require classification of Network Members as employees (or workers or quasi-employees where those statuses exist).

If, as a result of legislation or judicial decisions, we are required to classify Network Members as employees (or as workers or quasi-employees where those statuses exist), we would incur significant additional expenses for compensating Network Members, potentially including expenses associated with the application of wage and hour laws (including minimum wage, overtime, and meal and rest period requirements), employee benefits, social security contributions, taxes and penalties. Further, any such reclassification could require us to change our business model in those jurisdictions, and consequently have an adverse effect on our business, results of operations and financial position. Further, it may become more expensive to use certain independent contractors or it might be necessary to cease utilizing independent contractors in certain jurisdictions. This would decrease or change the pool of experts available to work as Network Members, which in turn may affect the quality of services we offer and the costs of retaining experts. We may also have to abandon certain types of services we provide depending on the rules enacted or case law in place. Costs or delays associated with revising our services to account for changes in the status of employees and independent contractors may have a significant impact on our future growth.

Further, a misclassification allegation or determination would create potential negative exposure for GLG, including but not limited to monetary exposure arising from or relating to failure to withhold and remit taxes, unpaid wages, and wage and hour laws and requirements (such as those pertaining to minimum wage and overtime); claims for employee benefits, social security, workers’ compensation and unemployment; claims of discrimination, harassment and retaliation under civil rights laws; and other claims, charges, or other proceedings under laws and regulations applicable to employers and employees, including those relating to allegations of joint employer liability. Such claims could result in monetary damages (including but not limited to wage-based damages or restitution, compensatory damages, liquidated damages and punitive damages), interest, fines, penalties, costs, fees (including but not limited to attorneys’ fees) and other liability, assessment or settlement. Such an allegation, claim or adverse determination could also harm our brand and reputation, which could adversely impact our business.

Our Success and Revenue Growth Depend on Our Ability to Add, Grow and Retain Clients.

Our success depends on our ability to add new Clients and increase our existing Clients’ usage of our services. Many of our contracts and relationships with Clients have a short duration and are typically non-exclusive. Many of our Clients, particularly in the investment industry and professional service firms, have relationships with numerous providers and can use both our services and those of our competitors without incurring significant costs or disruption. Accordingly, we must continually work to win new Clients and retain existing customers, increase their usage of our services and capture a larger share of their spend. We may not be successful at educating and training our new and existing customers on the expanse of our services and resources and generating additional revenues.

For the twelve months ended December 31, 2020 and the twelve months ended June 30, 2021, our top ten Clients accounted for 19.0% and 18.9% of our total revenue, respectively. No Client accounted for more than 6% of our total revenue in either period.

If our Clients decide to discontinue their use of our services or decrease their usage of our services for any reason, or if we fail to attract new Clients, our revenue could decline, which would materially harm our business, results of operations and financial position. We cannot assure you that our Clients will continue to use and increase their spend on our services or that we will be able to attract a sufficient number of new Clients to continue to grow our revenue. If customers representing a significant portion of our business decide to reduce their use of our services or cease using our services altogether, our revenue could be significantly reduced, which could have a material adverse effect on our business, results of operations and financial position. We may not be able to replace Clients who decrease or cease their usage of our services with new Clients that will use our services to the same extent.

We may Encounter Difficulties in Managing our Growth and Executing Our Business Strategy.

As of June 30, 2021, we had over 2,300 employees working remotely or in one of our offices. We anticipate continued growth in our business operations, particularly as we aim to grow in new regions, add corporate Clients and create new and enhanced offerings, including in the market research space and in markets/with Clients where we currently have business. To manage our anticipated growth, we must continue to implement and improve our managerial, operational quality and financial systems, maintain and improve our compliance framework, expand our facilities and continue to recruit, train and retain additional qualified personnel. This growth could create strain on our organizational, compliance, administrative and operational infrastructure, in particular during the COVID-19 pandemic. Our management may also have to divert its attention away from day-to-day activities in order to manage growth. Difficulties managing our growth could disrupt our operations and compliance capabilities, impair our ability to satisfy the needs of our Clients and make it difficult to execute our business strategy.

In addition, our growth efforts in many cases are relatively new, unproven and subscale leaving us with dependencies on a small number of employees and Network Members and increasing our costs and risk of

operations. If we are unable to successfully grow in additional geographic markets, sell to new users or sell our new and enhanced product offerings, it would have a material adverse impact on business, results of operations and financial position.

Any Damage to Our Reputation or Brand Image could Adversely Affect Our Business or Financial Results.

Maintaining a good reputation globally is critical to our business. Our reputation or brand image could be adversely impacted by, among other things, any failure to maintain our high ethical, social and environmental sustainability practices for all of our operations and activities, public pressure from investors or policy groups to change our policies, current/prospective Client or Network Member perceptions of our advertising or recruitment campaigns, Client perceptions of our use of social media, or current/prospective Client or Network Member perceptions of statements made by us, our Network Members, our employees and executives, agents or other third parties. Damage to our reputation or brand image or loss of client confidence in our services could adversely affect our business, results of operations and financial position, as well as require additional resources to rebuild our reputation.

We are Subject to Risks from Operating Globally.

We have a presence in 12 countries and a substantial amount of our Insight Interactions occur outside of the United States. We continue to adapt to and develop strategies to address international markets, but such efforts may not be successful. Our operating results are subject to all of the risks typically inherent in international business activities, including, without limitation:

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greater difficulty in enforcing contracts and electronic signatures and managing collections in countries where our recourse may be more limited, as well as longer collection periods;

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controls or scrutiny on operations by foreign entities in certain jurisdictions;

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challenges inherent to efficiently recruiting and retaining talented and capable employees and Network Members in foreign countries and maintaining our company culture and reputation across all of our locations;

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fluctuations in exchange rates between the U.S. dollar and foreign currencies in markets where we do business;

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communication and integration problems resulting from language and cultural differences and geographic dispersion;

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costs of compliance with foreign laws and regulations and the risks and costs of non-compliance with such laws and regulations, including, but not limited to laws and regulations governing our corporate governance, data privacy, data protection and data security regulations, particularly in the EU;

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compliance with anti-bribery laws, including, without limitation, the U.S. Foreign Corrupt Practices Act of 1977, as amended (the “FCPA”), the U.S. Travel Act and the U.K. Bribery Act 2010, violations of which could lead to significant fines, penalties and collateral consequences for us;

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risks relating to the implementation of exchange controls, including restrictions promulgated by the Office of Foreign Assets Control (the “OFAC”), and other similar trade protection regulations and measures;

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heightened risk of unfair or corrupt business practices in certain geographies and of improper or fraudulent sales arrangements that may impact our financial condition and result in restatements of, or irregularities in, financial statements;

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exposure to regional or global public health issues, such as the outbreak of the COVID-19 pandemic, and to travel restrictions and other measures undertaken by governments in response to such issues;

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foreign exchange controls, tax or other regulations that might prevent us from repatriating cash located outside the United States;

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the potential for government misconception of the nature of our business, leading to scrutiny of us, our Clients and our Network Members; and

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double taxation of our international earnings and potentially adverse tax consequences due to changes in the tax laws or enforcement of such laws of the United States or the foreign jurisdictions in which we operate.

If we are unable to address these difficulties and challenges or other problems encountered in connection with our international operations and expansion, we might incur unanticipated costs or we might otherwise suffer harm to our business generally. These and other factors could harm our ability to generate revenue outside of the United States and, consequently, adversely affect our business, results of operations and financial position.

In addition, compliance with laws and regulations applicable to our international operations increases our cost of doing business in foreign jurisdictions. We may be unable to keep current with changes in foreign government requirements and laws as they change from time to time. Failure to comply with these laws and regulations could have adverse effects on our business, results of operations and financial position. In many foreign countries, it is common for others to engage in business practices that are prohibited by our compliance infrastructure or U.S. regulations applicable to us. Although we have implemented a compliance infrastructure, including policies and procedures designed to ensure compliance with these laws and policies, there can be no assurance that all of our employees, Network Members, contractors, and third-party service providers will comply with these laws and policies. Violations of laws or key control policies by our employees, Network Members, contractors, or third-party service providers could result in inaccurate revenue recognition, financial reporting misstatements, fines, penalties or the prohibition of the importation or exportation of our services and could have an adverse effect on our business, results of operations and financial position.

Additionally, tariffs, trade barriers and restrictions and other acts by governments to protect domestic markets or to retaliate against the trade tariffs and restrictions of other nations could negatively affect our business operations. In addition, the withdrawal of nations from existing common markets or trading blocs, such as the exit of the United Kingdom (U.K.) from the European Union (the EU), commonly referred to as Brexit, could be disruptive and negatively impact our business and the business of our Clients. We continue to monitor Brexit and its potential impacts on our results of operations and financial condition. Uncertainty exists regarding the ultimate impact of and the extent of possible financial, trade, immigration, regulatory and legal implications of Brexit.

In addition, as a result of our international operations, we are subject to income taxes in the U.S. and foreign jurisdictions, and our domestic and foreign tax liabilities will be subject to the allocation of expenses and revenue recognition in differing jurisdictions. Our future effective tax rates could be subject to volatility or adversely affected by a number of factors, including:

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changes in the valuation of our deferred tax assets and liabilities;

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expected timing and amount of the release of any tax valuation allowances;

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tax effects of equity-based compensation;

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costs related to intercompany restructurings;

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changes in or the approval of new tax laws, regulations, or interpretations and enforcement thereof;

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lower than anticipated future earnings in jurisdictions where we have lower statutory tax rates and higher than anticipated future earnings in jurisdictions where we have higher statutory tax rates; or

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challenges by taxing authorities in various jurisdictions to our transfer pricing policies.

We are Subject to a Variety of U.S. and International Laws, Rules and Regulations and Other Legal Obligations Regarding Privacy and Data Security, Including with Respect to the Handling and Transfer of Certain Types of Sensitive and Confidential Information. any Actual or Perceived Failure by Us, Our Partners or Our Third-party Service Providers to Comply with Such Applicable Privacy and Data Security Laws, Rules and Regulations and Other Legal Obligations could Harm Our Reputation, Business, Results of Operations and Financial Position.

As part of our normal business activities, we collect, store, share, disclose, use and otherwise process information, including personal information, from and about our current and prospective employees, contractors, Network Members and Clients as well as other third parties. We disclose some of this information to third-party service providers who assist us with certain aspects of our business. We are subject to federal, state, local and foreign laws, rules and regulations, as well as contractual obligations, industry standards and other legal obligations, relating to privacy, data security, marketing and advertising, and consumer protection that impose obligations in connection with the collection, use, storage, transfer, dissemination, security and/or other processing of personal information and other sensitive or regulated data.

Various federal and state legislative and regulatory bodies or self-regulatory organizations, may expand current laws or regulations, enact new laws or regulations or issue revised rules or guidance regarding privacy, data protection, data security, consumer protection and advertising. As the regulatory environment related to information security, data collection, and use, and data privacy becomes increasingly rigorous, such new and changing requirements may be applicable to our business. For example, the California Consumer Privacy Act (the “CCPA”), which came into effect on January 1, 2020, increases privacy rights for California consumers and imposes obligations on companies that process their personal information. Among other things, the CCPA gives California consumers expanded rights related to their personal information, including the right to access and delete their personal information and receive detailed information about how their personal information is used and shared. The CCPA also provides California consumers the right to opt-out of certain sales of personal information and may restrict the use of cookies and similar technologies for advertising purposes. The CCPA prohibits discrimination against individuals who exercise their privacy rights, and provides for civil penalties for violations enforceable by the California Attorney General as well as a private right of action and statutory damages for certain data breaches that result in the loss of personal information. This private right of action is expected to increase the likelihood of, and risks associated with, data breach litigation. Many of the CCPA’s requirements as applied to personal information of a business’s personnel and related individuals, and to personal information of certain business-to-business contacts, are subject to a moratorium that is set to expire on January 1, 2023. The expiration of the moratorium may increase our compliance costs and our exposure to public and regulatory scrutiny, costly litigation, fines and penalties. Additionally, in November 2020, California voters passed the California Privacy Rights Act (the “CPRA”) which expands the CCPA significantly, including by imposing additional data privacy compliance requirements that may affect our business, expanding California consumers’ rights with respect to certain personal information and creating a new, dedicated state privacy regulatory agency dedicated to enforcing the CCPA and CPRA to oversee implementation and enforcement efforts, potentially resulting in further uncertainty and requiring us to incur additional costs and expenses in an effort to comply. The CPRA’s provisions will become effective in most material respects on January 1, 2023. Other states are exploring similar legislative developments, which creates the potential for a patchwork of overlapping but different state laws. The data privacy regulatory environment in the United States generally may be becoming more robust with more stringent privacy legislation throughout the United States, which could increase our potential liability and adversely affect our business, results of operations, and financial condition. For example, in March 2021, Virginia enacted the Virginia Consumer Data Protection Act, and in June 2021, Colorado passed the Colorado Privacy Act, comprehensive privacy statutes that share similarities with the CCPA and CPRA and are set to become effective on January 1, 2023 and July 1, 2023, respectively. Many other states are currently reviewing or considering the need for greater regulation of the collection, sharing, use and other processing of personal information, and there remains increased interest at the federal level as well, with Congress considering a number of comprehensive data privacy and security laws proposals in recent years. We cannot yet determine the impact such future laws, regulations and standards may have on our business or operations or even if they will apply to us, but the enactment of such laws could impose

conflicting requirements that would make compliance challenging, and they could increase our costs of compliance, impose additional operational burdens and have an adverse effect on our business, results of operations and financial condition.

Similarly, many foreign countries and governmental bodies, including the EU member states, have laws and regulations concerning the collection, retention, storage, use, sharing, disclosing and other processing of personal information obtained from individuals located, or business operating, in such countries. For example, the EU’s General Data Protection Regulation (the “GDPR”) became effective on May 25, 2018, and has resulted and will continue to result in significantly greater compliance burdens and costs for companies with customers, users or operations in the EU. Under the GDPR, fines of up to 20 million Euros or up to 4% of the annual global revenues of the infringer, whichever is greater, can be imposed for violations and enforcement can result in data processing bans and other administrative penalties. The GDPR imposes several stringent requirements for organizations that control or process personal information, and could make it more difficult or more costly for us to use and share personal information in the ordinary course of our business. The European Union is also considering or has already passed other laws and regulations relating to data protection. For example, the European Union is considering another draft data protection regulation, known as the Regulation on Privacy and Electronic Communications, or ePrivacy Regulation, which would replace the current ePrivacy Directive and addresses topics such as unsolicited marketing and cookies. Originally planned to be adopted and implemented at the same time as the GDPR, the ePrivacy Regulation has been delayed. Recent discussions were cancelled due to the COVID-19 pandemic, further delaying enactment of this regulation, the details of which remain in flux. In addition, the U.K.’s exit from the EU, and ongoing developments in the U.K., have created uncertainty with regard to data protection regulation in the U.K. As of January 1, 2021, following the expiry of transitional arrangements agreed to between the U.K. and EU, data processing in the U.K. is governed by a U.K. version of the GDPR (combining the GDPR and the U.K.’s Data Protection Act of 2018), exposing us to two parallel regimes, each of which authorizes similar fines and potentially divergent enforcement actions for certain violations.

On July 16, 2020, the Court of Justice of the European Union (the “CJEU”) issued its judgment in Data Protection Commissioner v Facebook Ireland Limited, Maximillian Schrems (Case C-311/18) (“Schrems II”), which invalidated the EU-U.S. Privacy Shield with immediate effect, while upholding the European Commission’s standard contractual clauses (“SCCs”) as a means for legitimizing the transfer of personal data by U.S. companies doing business in the EU from the European Economic Area (the “EEA”) to the U.S. While the use of such SCCs was upheld, the CJEU held that compliance with the SCCs must be closely monitored by parties and the data exporter relying on them must perform a case-by-case assessment as to whether the laws of the country of importation of personal data provide adequate protection, as under EU data protection laws. The decision in Schrems II is likely to impact our current and planned business activities which involve transfers of personal data outside of the EEA (both intra-group and to third parties) and will require ongoing monitoring of the latest legal and regulatory developments and as such, may involve compliance costs to address any changes required.

Furthermore, on June 4, 2021, the European Commission adopted new Standard Contractual Clauses, which became effective on June 29, 2021 and impose on companies additional obligations relating to data transfers, including the obligation to conduct a transfer impact assessment and, depending on a party’s role in the transfer, to implement additional security measures and to update internal privacy practices. The new Standard Contractual Clauses also introduce the possibility of transfer of personal data from data processors in the EU to data controllers outside the EU. If we elect to rely on the new Standard Contractual Clauses for data transfers, we may be required to incur significant time and expend significant resources to update our contractual arrangements and to comply with new obligations. If we are unable to implement a valid mechanism for personal data transfers from the EU, we will face increased exposure to regulatory actions, substantial fines and injunctions against processing personal data from the EU. Inability to export personal data may also restrict our activities outside the EU, limit our ability to collaborate with partners as well as other service providers, contractors and other companies outside of the EU, and require us to increase our processing capabilities within the EU at significant expense or otherwise cause us to change the geographical location or segregation of our

relevant systems and operations—any or all of which could adversely affect our operations or financial results. Ongoing legal challenges to the SCCs may render them invalid or could result in further limitations on the ability to transfer data across borders. As described above, similar concerns may apply to transfers of personal data out of the U.K. Additionally, certain countries have passed or are considering passing laws requiring data localization, which could increase the cost and complexity of delivering our services and operating our business.

Pursuant to the PRC Cybersecurity Law, which was promulgated by the Standing Committee of the National People’s Congress on November 7, 2016 and took effect on June 1, 2017, personal information and important data collected and generated by a critical information infrastructure operator in the course of its operations in China must be stored in China, and, if a critical information infrastructure operator purchases internet products and services that affects or may affect national security, it should be subject to cybersecurity review by the Cyber Administration of China (“CAC”). Although we do not believe we would be considered a “critical information infrastructure operator,” the exact scope remains unclear due to the lack of further interpretations. On July 10, 2021, the CAC publicly issued the Measures for Cybersecurity Censorship (Revised Draft for Comments) (the “July Measures”) aiming to replace the existing Measures for Cybersecurity Censorship upon its enactment. The draft July Measures extend the scope of cybersecurity reviews to data processing operators engaging in data processing activities that affect or may affect national security, including listing in a foreign country. Although we believe we should not be subject to cybersecurity reviews, in the event we become subject to a review, we may be required to suspend our operations or experience other disruptions to our operations. Cybersecurity review could also result in negative publicity with respect to our company as well as the possible diversion of our managerial and financial resources. Furthermore, if we were found to be in violation of applicable laws and regulations in China during such review, we could be subject to administrative penalties, such as warnings, fines or service suspension. Therefore, cybersecurity review could materially and adversely affect our business, financial condition and results of operations.

In addition, the PRC Data Security Law (the “Data Security Law”), which was promulgated by the Standing Committee of the National People’s Congress on June 10, 2021 and took effect on September 1, 2021, requires data collection to be conducted in a legitimate and proper manner, and stipulates that, for the purpose of data protection, data processing activities must be conducted based on a data classification and hierarchical protection system for data security. As the Data Security Law was recently promulgated, we may be required to make further adjustments to our business practices to comply with this law. After the Data Security Law takes effect, if our data processing activities were found to be not in compliance with this law, we could be ordered to make corrections, and, under certain serious circumstances, such as severe data divulgence, we could be subject to penalties, including the revocation of our business licenses or other permits.

Data privacy and security are active areas and new laws and regulations are likely to be enacted. We expect that there will continue to be new proposed laws, regulations and industry standards concerning privacy, data protection, breach notification and information security in the United States, the European Union and other jurisdictions in which we operate, and we cannot yet determine the impact such future laws, regulations and standards may have on our business. The cost of continued monitoring of new proposed and enacted laws could be substantial. Because global laws, regulations, industry standards and other legal obligations concerning privacy and data security have continued to develop and evolve rapidly, it is possible that we or our business may not be, or may not have been, compliant with each such applicable law, regulation, industry standard or other legal obligation.

Further, any significant change to or changes in the interpretation of applicable laws, regulations or industry practices regarding the collection, use, retention, security or disclosure of our current/prospective Network Members’ or Clients’ personal data, or any changes regarding the legal bases on which personal data may be processed, could increase our costs, require us to modify our services and features, possibly in a material manner, which we may be unable to complete, and may limit our ability to store and process Network Member, prospective Network Member, Client, or prospective client personal data. This could have a serious adverse effect on our ability to recruit new Network Members, engage existing Network Members, service Client projects, and market our

services to prospective Clients. Any potential new data offerings would likely be subject to these laws, regulations and industry practices and should those change, the costs of compliance could impact the profitability and viability of those new offerings.

Although we believe we take reasonable efforts to comply with all applicable laws and regulations with respect to security of our own systems, networks and data, we rely on vendors and other third-party service providers, and while we have vetting practices in place and contractual protections, we have no ability to control our vendors’ or other third-party service providers’ systems, policies and practices or ensure that there are adequate safeguards in place with respect to these systems. There can be no assurance that we will not be subject to regulatory action, including fines, in the event of an incident or actual or perceived non-compliance. We also strive to comply with applicable industry standards and codes of conduct relating to privacy and information security, and are subject to the terms of our own privacy policies and privacy-related obligations to third parties. Although we endeavor to comply with our public statements and documentation, we may at times fail to do so or be alleged to have failed to do so. Our publication of our privacy policies and other public statements we provide about privacy and security can subject us to potential state and federal action if they are found to be deceptive, unfair or misrepresentative of our actual practices. In addition, governmental agencies also may request or take data for national security or informational purposes and can make data requests in connection with criminal or civil investigations or other matters, which could harm our reputation and our business. Any actual or perceived failure by us to comply with current or future laws, regulations or other legal obligations, our privacy policies, our privacy-related obligations to Clients, Network Members or other third parties, our data disclosure and access request obligations, industry standards, or any compromise of security that results in the unauthorized disclosure, transfer or use of personal or other information, may result in governmental enforcement actions, litigation, claims for damages by affected individuals, fines or other liabilities, or negative publicity, including public statements critical of us by consumer advocacy groups or others and could cause our Clients to lose trust in us, which could have an adverse effect on our business.

The Loss of One or More Members of Our Senior Management Team or Key Employees may Adversely Affect Our Ability to Implement Our Strategy.

We depend on our experienced management team and the loss of one or more key executives could have a negative impact on our business. We may not be able to attract or retain members of our senior management or key employees due to the competition for such personnel or other reasons. To induce valuable employees to remain at our company, in addition to salary and cash incentives, we have granted and may continue to grant stock-based compensation awards that vest over time. The value of such awards is significantly affected by movements in our stock price, and such awards may at any time be insufficient to counteract more lucrative offers from other companies. Despite our efforts to retain members of our senior management team and other key employees, such persons may terminate their employment with us on short notice. We do not maintain “key person” insurance policies. An inability to attract and retain sufficient managerial personnel who have industry experience and relationships could impair our business operations or limit or delay our strategic efforts, which could have a material adverse effect on our business, results of operations and financial position.

We Face Risks Related to Actual or Threatened Health Epidemics, Such as the COVID-19 Pandemic and Other Outbreaks, which Have Disrupted Our Business.

The COVID-19 pandemic has had an adverse impact on our operations and revenue growth as well as on the operations and financial performance of many of our customers, and the duration and extent to which the COVID-19 pandemic will continue to affect our and our Clients’ operations, financial performance, results of operations, achievement of strategic objectives, and/or stock price remains uncertain. The COVID-19 pandemic has resulted in a widespread health crisis that has adversely affected, and could again adversely affect, our operations, financial performance and demand for our services in certain markets in which we operate. Additionally, the COVID-19 pandemic resulted in, and may continue to result in, a substantial curtailment of business activities (including the decrease in demand for a broad variety of services both regionally and globally), weakened economic conditions, significant economic uncertainty and volatility in the financial markets.

The COVID-19 pandemic has subjected our operations and financial performance to a number of risks that may have a material adverse impact on our business, results of operations and financial position, including, but not limited to those discussed below:

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Cost-saving measures by our Clients have adversely affected, and could again adversely affect, their ability or willingness to interact with Network Members, attend our conferences, purchase our services or engage our consultants. Such measures also lengthened payment terms in some of our contracts and negatively affected retention rates. Such measures could also reduce the duration of some of our subscription contracts and delay purchasing decisions of potential Clients.

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We temporarily closed all of our offices at different points throughout 2020 and 2021 around the world and implemented significant travel restrictions. Though many of our employees continue to work remotely, these changes impact the normal operation of our business. Although we have plans to reopen most offices in the summer and fall of 2021, reopening is subject to many factors outside of our control and we expect a significant percentage of our employees to continue work remotely some or all of the time in the immediate future. As a result, we cannot predict with certainty when or how we will begin to lift the actions put in place as part of our business continuity plans, including work from home protocols and travel restrictions.

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Our management is focused on mitigating the effects of COVID-19 on our business, which has required and will continue to require a substantial investment of time and may delay other value-added services.

Additionally, we face challenges from evolving factors related to the COVID-19 pandemic that are not within our control, remain uncertain and to which we may not effectively respond. For example, our operations span numerous locations around the world, and many local governments and countries have imposed or may impose various restrictions on our employees, partners and customers’ physical movement to limit the spread of COVID-19. These restrictions are constantly changing, and we cannot predict how long and to what extent they will continue. In addition, COVID-19 could heighten the other risks to which our business is subject, including those described in this “Risk Factors” section. Moreover, COVID-19 could adversely impact our subscription-based business model (which accounts for a significant portion of our revenue). The effect of COVID-19 on our subscription-based model may not be fully reflected in our results of operations until future periods.

The Profitability and Success of Our In-person Events are Subject to External Factors Beyond Our Control.

We host certain live engagements throughout the year that respond to shifts in the market, from roundtables and teleconferences to custom workshops and focus groups. While we successfully pivoted some of our content to virtual and on-demand formats starting in the second quarter of 2020, we expect our events revenues will continue to be negatively impacted until in-person conferences can be held at full capacity and on a full schedule. Moreover, our Clients that typically attend these conferences may have pandemic-related travel restrictions in place or personal changes in travel practices and preferences that could affect attendance once these conferences resume. At this time, we also cannot predict what additional measures will be required to hold in-person events safely. These safety requirements would likely cause us to incur additional costs and may limit the number of participants at our in-person events. In addition, perceived or actual spread of COVID-19 at one of our events could cause reputational damage. The safety of our Network Members and Clients remain our top priority so future in-person conferences will be held only if we determine the relevant impacts of COVID-19 have sufficiently receded in the jurisdictions where our conferences are to be held.

The market for desirable dates and locations for our events, conference roundtables and private meetings has historically been highly competitive. As some of our events occur around the time and place of major industry conferences, there is a risk our events will be limited in availability and accessibility based on capacity limits, the approach and schedule of the industry conference organizers and other factors outside of our control. We also

face the challenge of procuring venues that are sizeable enough at a reasonable cost to accommodate some of our major activities. As we resume in-person events, if we cannot secure desirable dates and suitable venues for our events the profitability for these events will suffer, and our financial condition and results of operations may be adversely affected. In addition, because our events are scheduled in advance and held at specific locations, the success of these activities can be affected by circumstances outside of our control in addition to the COVID-19 pandemic, such as the occurrence of or concerns related to labor strikes, transportation shutdowns and travel restrictions, economic slowdowns, reductions in government spending, geopolitical crises, terrorist attacks, war, weather, natural disasters, communicable diseases and other occurrences impacting the global, regional, or national economies, the occurrence of any of which could negatively impact the success of the conference or meeting.

U.S. Regulatory Bodies may be Limited in Their Ability to Conduct Investigations or Inspections of Our Operations in China.

Any disclosure of documents or information located in China to foreign agencies may be subject to jurisdiction constraints and must comply with China’s state secrecy laws, which broadly define the scope of “state secrets” to include matters involving economic interests and technologies. There is no guarantee that requests from U.S. federal or state regulators or agencies to investigate or inspect our operations can be honored by us, by entities who provide services to us or by entities with whom we associate, without violating PRC legal requirements, especially as those entities are located in China. Furthermore, under the current PRC laws, an on-site inspection of our locations in China by any of these regulators may be limited or prohibited.

The Rules and Regulations and the Enforcement Thereof in China Can Change Quickly with Little Advance Notice. The Chinese Government May Intervene or Influence Our Operations At Any Time, Which Could Result in a Material Change in Our Operations and in the Value of Your Common Stock.

A small portion of our operations are conducted in China. For instance, 7.2% and 6.8% of our total revenue was from our Greater China Business Unit, which includes Mainland China, Hong Kong and Taiwan, for the year ended December 31, 2020 and the six months ended June 30, 2021, respectively. Accordingly, our business, results of operations and financial position are affected to an extent by economic, political and legal developments and the social conditions in China.

China’s economy differs from other economies in many respects, including the extent of government oversight, involvement, discretion, level of development, growth rate, control of foreign exchange and allocation of resources. Although the Chinese government has implemented measures emphasizing the utilization of market forces for economic reform, the reduction of state ownership of productive assets, and the establishment of improved corporate governance in business enterprises, a substantial portion of productive assets in China are still owned by the government. In addition, the Chinese government continues to play a significant role in regulating industry development by imposing industrial policies. The Chinese government exercises significant oversight and discretion with respect to multinational companies in particular. The Chinese government also exercises significant control over China’s economic growth by allocating resources, controlling payment of foreign currency-denominated obligations, setting monetary policy, regulating financial services and institutions and providing preferential treatment to particular industries or companies.

The Chinese government has implemented various measures to encourage economic growth and to guide the allocation of resources. Some of these measures may benefit the overall Chinese economy, but may also have a negative effect on us. Our business, results of operations and financial position could be materially and adversely affected by government control over capital investments or changes in tax regulations that are applicable to us.

The rules and regulations and the enforcement thereof in China can change quickly with little advance notice. While we believe we currently have all requisite permissions from Chinese authorities to operate in China

as we do currently and no permissions have been denied, we cannot assure you that this will continue to be the case, and any failure to obtain new permissions or renew existing permissions may have a negative impact on our business. The Chinese government may intervene or influence our operations at any time, which could result in a material change in our operations and in the value of our common stock.

We are Subject to Certain Risks Related to Our Potential Growth Through Acquisitions.

While we have grown organically almost exclusively to date, we may grow through acquisitions and strategic investments in the future, which could involve substantial unanticipated risks or liabilities, including the potential to disrupt our operations. We could acquire or make significant investments in businesses that offer complementary services or otherwise support our growth objectives. The risks involved in each potential acquisition or investment include:

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the possibility of paying more than the value we derive from the acquisition or investment;

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dilution of the interests of our current stockholders should we issue stock in the acquisition;

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decreased working capital, increased indebtedness, the assumption of undisclosed liabilities and unknown and unforeseen risks;

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the possible inability to retain key personnel of the acquired company;

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the possible inability to integrate the business of the acquired company, increase revenue or fully realize anticipated synergies;

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the possible negative impacts on our revenue due to the time needed train the sales force to market and sell the services of the acquired business; and

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the potential disruption of our ongoing business and the distraction of management from our day to day business.

We also face competition in identifying acquisition targets and consummating acquisitions. The realization of any of these risks could adversely affect our business.

We may Face Liability for Hosting a Variety of Tortious or Unlawful Materials.

In the U.S., Section 230 of the Communications Decency Act (“Section 230”) generally limits websites’ legal liability for user-generated content. Thus, our potential liability for hosting tortious and otherwise illegal content is limited. However the immunities conferred by Section 230 could be narrowed or eliminated through amendment, regulatory action or judicial interpretation. For example, in 2020, various members of Congress introduced bills to limit Section 230 and a petition was filed by a Department of Commerce entity with the Federal Communications Commission to commence a rulemaking to further limit Section 230.

While we generally host a limited amount of online content, these offerings may grow over time and any changes to Section 230 or judicial interpretations narrowing its protections may subject us to increased risk, increased costs of compliance and limits on the operation of certain parts of our business.

We Face Risks Related to Existing and Potential Litigation.

We are, and in the future may be, subject to a variety of legal actions, including, but not limited to actions related to general corporation tax, insider trading, misuse of confidential information, employment, breach of contract, intellectual property, privacy and business torts, including claims of unfair trade practices and misappropriation of trade secrets. Given the nature of our business, we are also subject to defamation (including libel and slander), negligence or other claims. Regardless of the merits of any claim and despite vigorous efforts to defend any such claim, claims can affect our reputation, and responding to any such claim could be time

consuming, result in costly litigation and require us to enter into settlements, royalty and licensing agreements which may not be offered or available on reasonable terms. If a claim is made against us that we cannot defend or resolve on reasonable terms, our business, results of operations and financial position could be materially adversely affected.

We may Not be Able to Maintain Sufficient Insurance to Cover Us for Potential Litigation or Other Risks.

We may not be able to obtain or maintain sufficient insurance on commercially reasonable terms or with adequate coverage levels against potential liabilities we may face in connection with potential claims, which could have a material adverse effect on our business. We may face a risk of loss from a variety of claims, including related to securities, antitrust, contracts, cybersecurity, fraud and various other potential claims, whether or not such claims are valid. Insurance and other safeguards might only partially reimburse us for our losses, if at all, and if a claim is successful and exceeds or is not covered by our insurance policies, we may be required to pay a substantial amount in respect of such successful claim. Certain losses of a catastrophic nature, such as losses arising as a result of wars, earthquakes, typhoons, terrorist attacks or other similar events, may be uninsurable or may only be insurable at rates that are so high that maintaining coverage would cause an adverse impact on our business. In general, losses related to terrorism are becoming harder and more expensive to insure against. Some insurers are excluding terrorism coverage from their all-risk policies. In some cases, insurers are offering significantly limited coverage against terrorist acts for additional premiums, which can greatly increase the total cost of casualty insurance for a property. As a result, we may not be insured against terrorism or certain other catastrophic losses.

We have identified material weaknesses in our internal control over financial reporting and may identify additional material weaknesses in the future or fail to maintain effective internal control over financial reporting. If our remediation of the material weaknesses is not effective, or we fail to implement or maintain effective internal control over financial reporting, we may be unable to accurately or timely report our financial condition or results of operations, which may adversely affect our business.

In connection with the preparation of our consolidated financial statements, we identified material weaknesses in our internal control over financial reporting as of December 31, 2020 as described below. A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of our annual or interim consolidated financial statements will not be prevented or detected on a timely basis.

We did not design and maintain effective controls related to the period-end financial reporting process. Specifically, we did not design and maintain adequate controls over the preparation and review of account reconciliations, completeness of journal entries, and completeness and accuracy of disclosures. Additionally, we did not design and maintain effective controls to ensure adequate segregation of duties within our financial reporting function. Specifically, (i) certain personnel have the ability to create and post journal entries within our general ledger system, and (ii) we did not have a formalized process to identify segregation of duties conflicts and controls to mitigate such conflicts.

These material weaknesses resulted in immaterial audit adjustments to our consolidated financial statements for the periods ended December 31, 2020 and 2019, respectively.

Additionally, we did not design and maintain effective controls over information technology (“IT”) general controls for information systems that are relevant to the preparation of our consolidated financial statements. Specifically, we did not design and maintain: (i) program change management controls to ensure that information technology program and data changes affecting financial IT applications and underlying accounting records are identified, tested, authorized and implemented appropriately; (ii) user access controls to ensure appropriate segregation of duties and that adequately restrict user and privileged access to financial applications, programs, and data to appropriate Company personnel; (iii) computer operations controls to ensure that critical batch jobs are monitored and data backups are authorized and monitored; and (iv) testing and approval controls for program development to ensure that new software development is aligned with business and IT requirements.

These IT control deficiencies did not result in a misstatement to our consolidated financial statements; however, the deficiencies, when aggregated, could impact maintaining effective segregation of duties, as well as the effectiveness of IT-dependent controls (such as automated controls that address the risk of material misstatement to one or more assertions, along with the IT controls and underlying data that support the effectiveness of system-generated data and reports). Accordingly, management has determined these IT control deficiencies in the aggregate constitute a material weakness.

Additionally, each of the material weaknesses described above could result in misstatements potentially impacting all financial statement accounts and disclosures that would result in a material misstatement to the annual or interim consolidated financial statements that would not be prevented or detected.

To address these material weaknesses, we have commenced actions to improve our period end reporting process and IT general controls. In particular, we are implementing comprehensive access control protocols for our enterprise resource planning environment in order to implement restrictions on user and privileged access to certain applications, establishing additional controls over the preparation and review of journal entries, implementing controls to review the activities for those users who have privileged access and program change management controls to ensure that IT program and data changes affecting financial IT applications and underlying accounting records are identified, tested, authorized and implemented appropriately.

We cannot assure you that the measures we have taken to date, and actions we may take in the future, will be sufficient to remediate the material weaknesses in our internal control over financial reporting or that they will prevent or avoid potential future material weaknesses. If we are unable to successfully remediate our existing or any future material weaknesses in our internal control over financial reporting, or identify any additional material weaknesses, the accuracy and timing of our financial reporting may be negatively impacted, we may be unable to maintain compliance with securities law requirements in addition to applicable stock exchange listing requirements, investors may lose confidence in our financial reporting and our stock price may decline as a result.

Presently, we are not an accelerated filer, as such term is defined by Rule 12b-2 of the Exchange Act, and therefore, our management is not presently required to perform an annual assessment of the effectiveness of our internal control over financial reporting. Our independent registered public accounting firm will first be required to audit the effectiveness of our internal control over financial reporting for our Annual Report on Form 10-K for the first year we are no longer an “emerging growth company”. We will also be required to disclose changes made in our internal control over financial reporting on a quarterly basis. Any failure to maintain effective disclosure controls and procedures and internal control over financial reporting could have a material and adverse effect on our business, results of operations and financial condition and could cause a decline in the trading price of our common stock.

If we fail to establish and maintain effective internal control over financial reporting, we may not be able to report our financial results accurately, which could have a material adverse effect on our business, results of operations and financial position.

Ensuring that we have adequate internal control over financial reporting so that we can produce accurate financial statements on a timely basis is a costly and time-consuming effort that will need to be evaluated frequently. SEC rules and regulations require public companies to conduct an annual review and evaluation of their internal control over financial reporting and requires an annual audit of the effectiveness of internal control over financial reporting by independent auditors. We would be required to perform the annual review and evaluation of our internal control over financial reporting no later than for fiscal 2022. We initially expect to qualify as an emerging growth company, and thus, we would be exempt from the auditors’ annual audit requirement until such time as we no longer qualify as an emerging growth company. Regardless of whether we qualify as an emerging growth company, we will still need to implement appropriate internal control over financial reporting in order to satisfy the reporting requirements under the Exchange Act and applicable Nasdaq requirements, among other items. Establishing these internal controls will be costly and may divert management’s attention.

Evaluation by us of our internal control over financial reporting may identify additional material weaknesses that may cause us to be unable to report our financial information on a timely basis and thereby subject us to adverse regulatory consequences, including sanctions by the SEC or violations of Nasdaq rules. There also could be a negative reaction in the financial markets due to a loss of investor confidence in us and the reliability of our financial statements. Confidence in the reliability of our financial statements also could suffer if we were to report additional material weaknesses in our internal control over financial reporting. This could have a material adverse effect on our business, results of operations and financial position and could also lead to a decline in the price of our common stock.

Risks Related to Our Markets and Industry

The Market in Which We Participate is Highly Competitive.

The market for our services is highly competitive and evolving rapidly. There are low barriers to entry and the market’s growth has made it attractive for existing market participants to expand their businesses and for new companies to enter the market, which could lead to commoditization or specialization and harm our ability to increase revenue, secure subscriptions for our services and maintain profitability. Our success depends on our ability to retain and grow our existing customers and sell our services, primarily on a subscription basis, to new customers.

If existing or new companies develop, market or offer competitive services, acquire one of our competitors, form a strategic alliance with one of our competitors, develop technology that provides higher quality or lower cost services or develop products that are differentiated from existing offerings, our ability to attract new customers or retain existing customers could be adversely impacted and our results of operations could be harmed. In particular, many similarly situated companies could consolidate or aggregate with competitive or complementary businesses in our sector to provide similar services to Clients on a broader scale. If the market for our services develops more slowly than we expect, or if our competitors combine to increase their scale, it could reduce demand for our platform, and our business, results of operations and financial position would be adversely affected.

While we are currently a leader in our industry, our potential competitors may have more financial, technical, marketing and other resources and greater name recognition than we do. Smaller or more localized competitors may be better able to respond quickly to new technologies or devote greater resources to the development, promotion, sale and support of their services. We cannot assure you that our Clients will continue to use our services or that we will be able to replace, in a timely manner or at all, departing Clients with new Clients that generate comparable revenue.

We believe that our ability to compete successfully in our market depends on a number of factors, both within and outside of our control, including: (i) the price, quality, speed, compliance and value of our services as compared to those of our competitors; (ii) our ability to recruit, retain and interact with highly qualified Network Members; (iii) our ability to recruit, train and retain highly qualified and productive employees; (iv) the number and nature of our competitors; (v) the emergence of new technologies including artificial intelligence and machine learning; (vi) the regulatory environment; and (vii) general market and economic conditions. The competitive environment could result in price reductions that could result in lower profits and loss of market share. If we are unable to compete successfully against our current and future competitors, we may not be able to retain and acquire customers and our business, results of operations and financial position could be adversely affected. While we have invested considerable resources and effort on quality and our compliance infrastructure, if Clients believe they have sufficiently in-sourced or outsourced quality and compliance capabilities, regardless of the effectiveness of those efforts relative to ours, that could further cause Clients to use less expensive, lower quality competitors with a less robust compliance infrastructure or engage experts directly. This risk is magnified for Clients outside of financial services or outside of locations with robust regulatory frameworks and enforcement, if they do not perceive as much risk in engaging experts, and therefore may not value our compliance framework. In fact, our compliance standards

may limit our growth prospects in certain markets or geographies, which could adversely impact our business, results of operations and financial condition, and may impair our ability to compete successfully against current or potential competitors who have different compliance standards.

Client Use of Proprietary or Third-party Platforms could Reduce Demand for Our Services and Reduce Compliance Standards in Our Industry.

We have a large number of competitors and many of our Clients will leverage multiple providers simultaneously, either directly or through proprietary or third-party platforms. In these instances, speed is of the utmost importance as some Clients will utilize and credit the provider that responds first. This approach deemphasizes quality and compliance standards, two areas in which we believe we excel and could lead to the sharing and copying of our proprietary data. In the past, we have terminated at least one relationship with a client due to these concerns. We will continue to convey to Clients the imperative of quality services and a robust compliance infrastructure, which have made us the market leader. We may need to find ways to execute on projects more quickly—while maintaining our quality and compliance standards—in order to compete on these projects. Should we be unsuccessful in this regard, Clients may choose speed and perhaps cost at the expense of quality and compliance, which could undermine the value of our offerings, diminish our ability to charge higher prices for our higher quality services, our revenue growth and profitability, damage our competitive position within the industry, and increase the likelihood of compliance issues arising in the industry.

Clients and Potential Clients may Choose to Utilize Experts or Discover Insights Directly.

Clients and potential Clients have and could continue to use the internet, available databases, business networking, and social media sites to find expertise or insights directly as an alternative to using our services. If the insights our Clients seek are available at no cost or very low costs on the internet or through other resources, our Clients may rely on such resources rather than our platform. Advances in tools or technology, including artificial intelligence machine learning and algorithms, increased ability to scrape publicly available data and additional functionality offered by databases, business networking, and social media sites and other internet resources could enhance Clients’ and potential Clients’ ability to source and engage with industry experts directly or find insights without direct or indirect interaction with experts. While this has occurred to some degree for many years, a significant increase in this direct use of experts by Clients or the use of databases, the internet and other resources as an alternative means to find insights could have a material adverse impact on our revenue and profitability.

The Market for Our Services is Growing Rapidly and Evolving. If Our Market Share Develops Slower or Differently Than We Expect, Our Business, Results of Operations and Financial Position would be Adversely Affected.

The substantial majority of our revenue has been derived from subscriptions for our services, which span a number of different formats and methods of delivery, including virtual interactions (calls, teleconferences and intermediated interactions), data and analysis (surveys, written reports and research projects), on-demand visits from Network Members and roundtable events. We expect that this will continue to be our primary source of revenue for the foreseeable future and that our revenue growth will to some degree depend on increasing our Client base. The market for our services is an emerging market, and our potential Clients may not begin using our services as quickly as we expect, which would reduce our growth potential. We are an industry pioneer, so historically we have grown more slowly than the market. If we do not eventually grow at the pace of our peers, loss of market share would have an adverse effect on scale advantages, cost structure and brand.

The majority of our customers generally enter into subscription agreements with a one-year subscription term and have no obligation to renew their subscriptions after the expiration of their initial subscription period. Moreover, our customers that do renew their subscriptions may renew for lower subscription or usage amounts or for shorter subscription periods. As a result, our past wallet retention rates may not be indicative of our future

wallet retention rates, and our wallet retention rates may decline or fluctuate in the future as a result of a number of factors, including customer satisfaction with our products and services, our prices and the prices offered by competitors, reductions in customer spending levels and general economic conditions.

In addition, our revenue may not necessarily grow at the same rate as subscription spending. As the market for our services matures, growth in spend may outpace growth in our revenue due to a number of factors, including pricing competition, discounts and shifts in mix of formats and methods of delivery. Market dynamics and competition may lead to an unbundling of our services and reduce our ability to secure subscriptions for access to our services. In addition, mergers, consolidation or contraction of our Clients also could directly impact the number of Clients and prospective Clients and users of our products and services. If our Clients merge with or are acquired by other entities that are not our Clients, or that use fewer of our products and services, they may discontinue or reduce their use of our products and services.

The profitability and ability to secure and renew subscriptions can vary by product offering and by region. A significant change in the product breakdown and geographic location of our revenue could reduce our profitability. In addition, any such fluctuations, even if they reflect our strategic decisions, could cause our performance to fall below the expectations of securities analysts and investors, and adversely affect the price of our common stock.

Our Estimate of the Size of Our Market may Prove to be Inaccurate.

It is difficult to estimate the size of the market and predict the rate at which the market for our products and services will grow, if at all. While our market size estimate was made in good faith and is based on assumptions and estimates we believe to be reasonable, this estimate may not be accurate. If our estimates of the size of our addressable market are not accurate, our potential for future growth may be less than we currently anticipate, which could have a material adverse effect on our business, financial condition and results of operations.

Our End Market Customer Concentration is the Financial Services Industry, and Uncertainty in the Global Economy or Other Disruptions to the Financial Services Industry may Materially Impact Our Business, Results of Operations and Financial Position.

Many of our Clients are investment banks, asset managers, wealth advisors and other multi-national financial services entities. Their businesses are influenced by global economic conditions such as volatility in the financial markets and other business and regulatory conditions in the financial services industry. Uncertainty stemming from these conditions could negatively impact our Clients, which could cause a corresponding negative impact on our business results if engagement for our services is put on hold or the volume of services we are providing to the financial services sector is diminished. The decision on the part of large institutional Clients to purchase our services often requires management-level sponsorship and typically depends upon the size of the client, with larger Clients having more complex and time-consuming purchasing processes. Uncertainties in the financial markets may cause Clients to remain cautious about capital and data content expenditures, particularly in uncertain economic environments. Negative market events outside of our control may increase this risk as it may curtail our Client’s spending and lead them to delay or defer engagement decisions or product service implementations, or cause them to cancel or reduce their spending with us, which could negatively impact our revenues and future growth. In addition, difficult market conditions and economic trends have historically resulted in intervention in financial institutions and markets by governments throughout the world, including in the United States.

In recent years, there have been proposed and effectuated changes to the insider trading and market abuse laws, case law and enforcement regimes in various jurisdictions in which our Clients and we operate. The new Chairman of the U.S. Securities and Exchange Commission has indicated that examination and enforcement resources will continue to be devoted to a focus on insider trading. While, given our reputation as a leader in compliance and our compliance infrastructure, such changes may at times drive more client work to our platform,

to the extent that these changes create uncertainty for Clients or reduce their overall spend on research, they could have a material adverse impact on our revenue and profitability. Increased regulatory requirements (and the associated compliance costs), whether due to the adoption of new laws and regulations, changes in existing laws and regulations, an adverse review or determination by any applicable judicial or regulatory authority or more expansive or aggressive enforcement of existing laws and regulations, may have a material adverse effect on our business, financial condition or results of operations.

Similarly, there has been regulatory scrutiny and changes regarding how investment firms can pay for research, including the process for paying for research using client commissions, and the definitions of research. If legislative or regulatory changes or changes in norms and the expectations of our Clients increase costs or friction for our Client base, their budget for research services may decline, which may adversely affect our business, results of operations and financial position.

Risks Related to Intellectual Property and Technology

If We are Unable to Obtain, Maintain, Protect and Enforce Our Intellectual Property, Including Our Trade Secrets, or if the Scope of Our Intellectual Property Protection is Not Sufficiently Broad, Others may be Able to Develop and Commercialize Services Substantially Similar to Ours, and Our Ability to Successfully Commercialize Our Services may be Compromised or Disrupted, which may Reduce Our Revenue or Profitability.

Our success depends in part on our ability to obtain, maintain, protect and enforce our intellectual property rights, proprietary technology, and confidential information, including trade secrets and rights in data we have created and compiled, such as the Network Member profiles we create, which include professional biographical information, a description of each Network Member’s knowledge base and areas of expertise and their conflicts, and information we collect about our Clients, including their consulting preferences and areas of interest. We rely upon a combination of trademark, copyright, trade secret, and unfair competition laws in the U.S. and similar laws in other countries, as well as confidentiality procedures, cybersecurity practice, confidentiality, non-disclosure, assignment of invention, and license agreements and other contractual provisions, to establish and protect our rights.

However, the laws governing these forms of protection are subject to change at any time and vary across jurisdictions, and certain agreements may not be fully enforceable, which could limit our ability to protect our intellectual property rights, including in our data. Despite our best efforts to obtain, maintain, protect and enforce our intellectual property rights and other proprietary rights, we cannot assure you that the steps taken by us to protect our such rights will be adequate to: (i) prevent or deter infringement, misappropriation or other violation of our trademarks, copyrights or other intellectual property rights by others; (ii) prevent others from independently developing services similar to, or duplicative of, ours; or (iii) permit us to gain or maintain a competitive advantage. The unauthorized use, infringement, misappropriation, unauthorized disclosure or other violation of our intellectual property could damage the goodwill we have created for our company, which could have an adverse impact on our revenue and profitability. Detecting unauthorized or infringing uses may also pose a challenge. Moreover, we cannot provide any assurance that our competitors will not independently develop services that are substantially equivalent or superior to our services or design around our intellectual property rights and other proprietary rights. If any of our trade secrets were to be lawfully obtained or independently developed by a competitor or other third party, we may have no ability to prevent such competitor or third party from using them to compete with us, which could have a material adverse effect on our competitive position, business, financial condition and results of operations.

While we endeavor to enter into agreements with our employees and contractors to limit access to and disclosure of our confidential intellectual property, we cannot guarantee that such agreements will sufficiently protect our confidential intellectual property and data, including trade secrets. Ensuring adherence to these agreements can be a challenge, particularly after employees and contractors end their relationships with us.

Enforceability of these agreements is not guaranteed, particularly in certain jurisdictions, and there is the potential for future legislation (including the implementation of the July 9, 2021 Executive Order on Promoting Competition in the American Economy) which might further limit our ability to protect our intellectual property through these agreements. Prosecuting a claim that a party illegally disclosed or misappropriated a trade secret, or infringed other intellectual property rights, can be difficult, expensive and time-consuming, and the outcome is unpredictable.

We may, over time, need to increase our investment in protecting our intellectual property rights through additional trademark and other intellectual property filings, which could be expensive and time-consuming. We may not be able to obtain protection for our services and even if we are successful in obtaining trademark, trade secret, copyright or other intellectual property protections, it can be expensive to maintain these rights, and the time and costs required to defend our rights could be substantial. Moreover, intellectual property protection in jurisdictions outside of the United States may not be available to the same extent as in the U.S. and filing, prosecuting and defending our intellectual property in all countries throughout the world may be prohibitively expensive. The lack of adequate legal protections of intellectual property or failure of legal remedies for related actions in jurisdictions outside of the United States could have an adverse effect on our business, results of operations, and financial condition, including materially and adversely affecting our reputation in the United States and causing our sales to decline.

Ultimately, the measures we take may not be sufficient to offer us meaningful protection or provide us with competitive advantages. Any of our owned or licensed intellectual property rights could be challenged, invalidated, circumvented, infringed, misappropriated or violated, our trade secrets and other confidential information could be disclosed in an unauthorized manner to third parties, or our intellectual property rights may not be sufficient to permit us to take advantage of current market trends or to otherwise provide us with competitive advantages, which could result in costly redesign efforts, discontinuance of some of our offerings or other competitive harm.

If Our Trademarks and Trade Names are Not Adequately Protected, We may Not be Able to Build Name Recognition in Our Markets of Interest and Our Competitive Position may be Harmed.

If we apply to register trademarks in the U.S. and other countries, our applications may not be allowed for registration in a timely fashion or at all, and our registered trademarks may not be enforced or enforceable. In addition, the registered or unregistered trademarks or trade names that we own may be challenged, infringed, circumvented, declared generic, lapsed or determined to be infringing on or dilutive of other marks. We may not be able to protect our rights in these trademarks and trade names, which we need in order to build name recognition.

Opposition or cancellation proceedings may in the future be filed against our trademark applications and registrations, and our trademarks may not survive such proceedings. In addition, third parties may file for registration of trademarks similar or identical to our trademarks, thereby impeding our ability to build brand identity and possibly leading to market confusion. Moreover, third parties may file first for our trademarks in certain countries. If they succeed in registering or developing common law rights in such trademarks, and if we are not successful in challenging such third-party rights, we may not be able to use these trademarks to develop brand recognition for our services. In addition, there could be potential trade name or trademark infringement claims brought by owners of other registered trademarks or trademarks that incorporate variations of our registered or unregistered trademarks or trade names. If we are unable to establish name recognition based on our trademarks and trade names, we may not be able to compete effectively, which could have a material adverse effect on our competitive position, business, financial condition and results of operations.

Any Claim of Infringement, Misappropriation or Violation of Another Party’s Intellectual Property Rights could Cause Us to Incur Significant Costs and to Cease the Commercialization of Our Services, which could Have a Material and Adverse Effect on Our Business, Financial Condition and Results of Operations.

We cannot guarantee that the operation of our business does not, and will not in the future, infringe, misappropriate or violate the rights of third parties, and from time to time we may be subject to claims of infringement, misappropriation or other violation of intellectual property rights and related litigation. Any such litigation, regardless of merit, is inherently uncertain and can be time-consuming and result in substantial costs, diversion of our resources, and distraction of management, causing a material and adverse effect on our business, financial condition and results of operations. If we are found to infringe, misappropriate or violate the rights of a third party, we may be forced to stop offering, or to rebrand or redesign, certain products or services, to pay damages or royalties, and to enter into licensing agreements, which may not be available on commercially reasonable terms, or at all.

Additionally, in certain of our agreements with Clients and other third parties, we agree to indemnify them for losses related to, among other things, claims by third parties of intellectual property infringement, misappropriation or other violation. Such Clients or other third parties may in the future require us to indemnify them for such infringement, misappropriation or violation, breach of confidentiality or violation of applicable law, among other things. Although we normally seek to contractually limit our liability with respect to such obligations, some of these indemnity obligations may provide for significant liability and some may survive termination or expiration of the applicable agreement. Any legal claims from customers or other third parties could result in substantial liabilities, reputational harm, or the delay or loss of market acceptance of our products, and could have adverse effects on our relationships with such customers and other third parties.

We may Become Involved in Lawsuits to Protect or Enforce Our Intellectual Property Rights, which could be Expensive, Time Consuming and Unsuccessful.

Third parties, including our competitors, could be infringing, misappropriating or otherwise violating our intellectual property rights. Monitoring unauthorized use of our intellectual property rights is difficult and costly. From time to time, we seek to analyze our competitors’ products and services, and may in the future seek to enforce our rights against potential infringement, misappropriation or violation of our intellectual property rights. However, the steps we have taken to protect our proprietary rights may not be adequate to enforce our rights as against such infringement, misappropriation or violation of our intellectual property rights. We may not be able to detect unauthorized use of, or take appropriate steps to enforce, our intellectual property rights. Any inability to meaningfully enforce our intellectual property rights could harm our ability to compete and reduce demand for our services.

We are, and may in the future become, involved in lawsuits to protect or enforce our intellectual property rights. An adverse result in any litigation proceeding could harm our business. In any lawsuit we bring to enforce our intellectual property rights, a court may rule in an adverse manner, including by refusing to stop the other party from using the intellectual property, technology or information at issue on grounds that our rights do not cover it. Further, in such proceedings, the defendant could counterclaim that our intellectual property rights are invalid or unenforceable and the court rule in an adverse manner, potentially limiting our intellectual property rights. The outcome in any such lawsuits are unpredictable. Even if resolved in our favor, such lawsuits may cause us to incur significant expenses, and could distract our technical and management personnel from their normal responsibilities. We may not have sufficient financial or other resources to conduct any such litigation or proceedings adequately, and some of our counterparties may be able to sustain the costs of such litigation or proceedings more effectively than we can because of their greater financial resources. In addition, there could be public announcements of the results of hearings, motions or other interim proceedings or developments, and if securities analysts or investors perceive these results to be negative, it could have a substantial effect on the price of our common stock. Moreover, because of the substantial amount of discovery required in connection with

intellectual property litigation, there is a risk that some of our confidential information could be compromised by disclosure during this type of litigation. Any of the foregoing could have a material adverse effect on our competitive position, business, financial condition and results of operations.

Successful Cyberattacks and the Failure of Our or Our Third-party Vendors’ and Service Providers’ Cybersecurity Systems and Procedures could Have a Material Adverse Impact on Our Reputation as Well as Our Business, Financial Condition or Results of Operations.

Cybersecurity threats and attacks are increasingly prevalent and may take on a variety of forms, ranging from inadvertent disclosures or acts by employees to purposeful attacks by individuals and groups of hackers and even sophisticated organizations, including nation state and state-sponsored actors. Cybersecurity risks may result from a variety of increasingly sophisticated vectors, including malware, viruses, worms and other malicious software programs, phishing attacks, social engineering, distributed denial of service attacks, hacking or other significant security incidents (e.g., ransomware attacks) targeted against information technology infrastructure and systems, any of which could result in (i) disclosure, unauthorized access to, or corruption of data, including personal information, confidential information and proprietary information, including trade secrets and (ii) interruptions in the ability to operate our business. Any of the foregoing could subject us to liability or damage our reputation. In addition, as the techniques used to obtain unauthorized access or sabotage systems change frequently and may not be identified until they are first launched against a target, despite our efforts to secure our technology infrastructure, data, equipment and systems, we may be unable to anticipate all attacks or to implement adequate preventative measures against them.

Like many multinational corporations, we, and some vendors and service providers upon which we rely, have experienced cyberattacks on our computer systems and networks in the past and may experience them in the future, likely with more frequency and sophistication, and involving a broader range of devices and modes of attack, all of which will increase the difficulty of detecting and successfully defending against them. To date, none has resulted in any material adverse impact to our business, results of operations and financial position. We have implemented various security controls that seek to both meet our security compliance obligations and defend against constantly evolving security threats. Our security controls seek to help to secure our information systems, including our computer systems, intranet, proprietary websites, email and other telecommunications and data networks, and we seek to scrutinize the security of outsourced third-party website and service providers prior to retaining their services. Additionally, due to the current COVID-19 pandemic, there is an increased risk that we may experience cybersecurity-related incidents as a result of our employees, service providers and other third parties working remotely on less secure systems and environments. Controls employed by our information technology department and our customers and third-party service providers, including cloud vendors, could prove inadequate. Although we generally have agreements relating to cybersecurity and data privacy in place with our third-party service providers, they are limited in nature and we cannot guarantee that such agreements will prevent the accidental or unauthorized access to or disclosure, loss, destruction, disablement or encryption of, use or misuse of or modification of data (including personal information) or enable us to obtain adequate or any reimbursement from our third-party service providers in the event we should suffer any such incidents.

A cyberattack could result in individuals gaining access to highly confidential proprietary data relating to our projects and Clients, including potential targets of interest for acquisitions or business combinations, sensitive information about future market trades and detailed non-public information about our Clients’ or Network Members included in their profiles we maintain. Any unauthorized access, acquisition, use, or destruction of data we collect, store, process or transmit, the unavailability of such data, or other disruptions of our ability to provide services and solutions to our Clients, regardless of whether it originates or occurs on our systems or those of third-party service providers or our Clients, could expose us to significant liability under our contracts, as well as requirements that we notify clients, affected individuals or relevant government agencies about the incident (potentially including providing some form of remedy, such as a subscription to a credit monitoring service, for the individuals affected by the incident), regulatory actions, litigation, investigations, remediation obligations, damage to our reputation and brand, supplemental disclosure obligations, loss of client,

customer, consumer and partner confidence in the security of our applications, impairment to our business, and corresponding fees, costs, expenses, loss of revenues and other potential liabilities as well as increased costs or loss of revenue or other harm to our business. In addition, if a high profile security breach occurs within our industry, our Clients and potential Clients may lose trust in the security of our systems and information even if we are not directly affected.

We Make Use of Open Source Software in Certain Aspects of Our Operations, Including in Our Proprietary Software, which may Pose Certain Additional Risks to Our Business, Financial Condition and Results of Operations.

We use open source software in connection with certain aspects or our operations, including in our proprietary software that is utilized for internal purposes, as well as to interact with Network Members and Clients through SaaS access, and we anticipate using open source software in the future. Some open source software licenses require those who distribute open source software as part of their own software product to publicly disclose all or part of the source code to such software product or to make available any derivative works of the open source code on unfavorable terms or at no cost, and we may be subject to such terms. While we do not currently use or distribute any of our proprietary software in a manner that we believe would trigger any such obligations, such terms could pose a risk in the future if our business plans change with respect to our use of such proprietary software. The terms of certain open source licenses to which we are, or may in the future be, subject to have not been interpreted by U.S. or foreign courts, and there is a risk that open source software licenses could be construed in the future in a manner that imposes unanticipated conditions or restrictions on us. Additionally, we could face claims from third parties claiming ownership of, or demanding release of, any open source software or derivative works that we have developed using such software, which could include proprietary source code, or otherwise seeking to enforce the terms of the applicable open source license. These claims could result in litigation and could require us to make our software source code freely available, purchase a costly license or cease using or offering the implicated software or services unless and until we can re-engineer such source code in a manner that avoids infringement. This reengineering process could require us to expend significant additional research and development resources, and we may not be able to complete the re-engineering process successfully. In addition to risks related to license requirements, use of certain open source software can lead to greater risks than use of third-party commercial software, as open source licensors generally do not provide support, warranties, indemnification or other contractual protection regarding infringement claims or the quality of the code. It may become costly and disruptive for us to update our software if open source software we use becomes out of date or is no longer supported. There is little legal precedent in this area and any actual or claimed requirement to disclose our proprietary source code or pay damages for breach of contract could harm our business and could help third parties, including our competitors, develop products and services that are similar to or better than ours. Any of the foregoing could have a material adverse effect on our competitive position, business, financial condition and results of operations.

Intentional or Accidental Disruptions to Our Information Systems or Our Failure to Adequately Support, Maintain, Secure and Upgrade These Systems could Materially and Adversely Affect Our Business, Financial Condition and Results of Operations.

Our business depends significantly upon various information technology systems, including data centers, hardware, equipment, software and applications to manage many aspects of our business and the success of our operations depends upon the secure transmission of confidential and personal information over public networks. Any compromises, shutdowns, failures or interruption of our computer or information technology systems, incidents or failures experienced by our third-party service providers including any of our computer and information technology systems managed thereby, could intentionally or inadvertently lead to delays in our business operations or harm our ability to serve our Clients and families through these channels, which could adversely affect our business, financial condition or results of operations.

Our information technology systems may be subject to damage or interruption from telecommunications problems, data corruption, software errors, fire, flood, global pandemics and natural disasters, power outages,

systems disruptions, system conversions, and/or human error. Our existing safety systems, data backup, access protection, user management and information technology emergency planning may not be sufficient to prevent data loss or long-term network outages. In addition, we may have to upgrade our existing information technology systems or choose to incorporate new technology systems from time to time in order for such systems to support the increasing needs of our expanding business. Costs and potential problems and interruptions associated with the implementation of new or upgraded systems and technology or with maintenance or adequate support of existing systems could disrupt or reduce the efficiency of our operations.

Risks Related to Our Financial Position

We are Exposed to Increases in Interest Rates, which could Reduce Our Profitability and Adversely Impact Our Ability to Refinance Existing Debt, Sell Assets or Engage in Acquisition or Investment Activities, and Our Decision to Hedge Against Interest Rate Risk Might Not be Effective.

We receive a significant portion of our revenues on a subscription basis, while certain of our debt obligations are floating rate obligations with interest and related payments that vary with the movement of LIBOR or other indexes. The generally fixed rate nature of a significant portion of our revenues and the variable rate nature of certain of our debt obligations create interest rate risk. If interest rates rise, the costs of our existing floating rate debt and any new debt that we incur would increase. These increased costs could reduce our profitability, impair our ability to meet our debt obligations, or increase the cost of financing our acquisition or investment activities. An increase in interest rates also could limit our ability to refinance existing debt upon maturity or cause us to pay higher rates upon refinancing.

We may seek to manage our exposure to interest rate volatility with hedging arrangements that involve additional risks, including the risks that counterparties may fail to honor their obligations under these arrangements, that these arrangements may not be effective in reducing our exposure to interest rate changes and that these arrangements may cause us to pay higher interest rates on our debt obligations than otherwise would be the case. Moreover, we are only partially hedged, and no amount of hedging activity can fully insulate us from the risks associated with changes in interest rates. Failure to hedge effectively against interest rate risk, if we choose to engage in such activities, could adversely affect our business, results of operations and financial position.

Exchange Rate Fluctuations may Materially Affect Our Results of Operations and Financial Condition.

We operate internationally and a meaningful portion of our revenue, expenses, assets and liabilities are denominated in currencies other than the U.S. dollar. In preparing our consolidated financial statements, those revenues, expenses, assets and liabilities are translated into U.S. dollars at applicable exchange rates. Increases or decreases in exchange rates between the U.S. dollar and other currencies affect the U.S. dollar value of those items, as reflected in the consolidated financial statements. We expect that a significant part of our revenues and expenses will continue to be denominated in currencies other than the U.S. dollar, including the Euro, British Pound, Chinese Yuan, Hong Kong Dollar, Singapore Dollar and Indian Rupee. Therefore, unfavorable developments in the value of the U.S. dollar relative to other relevant currencies could adversely affect our results of operations, financial condition and liquidity.

The exchange rates of the U.S. dollar and other currencies are affected by many factors, including forces of supply and demand in the foreign exchange markets and global economic events, such as the COVID-19 pandemic. These rates are also affected by the international balance of payments and other economic and financial conditions, government intervention, speculation and other factors. We currently do not engage in hedging transactions to protect against uncertainty in future exchange rates between particular foreign currencies and the U.S. dollar, and even if we engage in hedging operations in the future, there can be no assurance as to the success of any hedging operations that we may implement. Foreign currency fluctuations may adversely affect our results of operations, financial condition and liquidity.

We Face Inflation Risk.

We do not believe that inflation has had a material effect on our business, financial condition or results of operations in the past. We continue to monitor the impact of inflation in order to reduce its effects through pricing strategies, productivity improvements, and cost reductions. However, if our costs were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through such measures. While our Network Member, employee and other variable costs may increase quickly, our subscription contracts would delay any corresponding price increases. Our inability or failure to manage inflationary pressures could harm our business, financial condition, results of operations and future prospects.

Our Subscription Contracts Can Impact How We Recognize and Report Revenue and Financial Performance.

For a portion of our subscription contracts we recognize revenue ratably over the term of the contract subscription period. As a result, much of the revenue we report each period is the recognition of deferred revenue from contract liabilities entered into during previous periods. Consequently, a decline in new or renewed recurring subscription contracts in any one quarter will not be fully reflected in revenue in that quarter but will negatively affect our revenue and result of operations in future periods. Our subscription model also makes it difficult for us to rapidly increase our revenue through additional sales in any period, as revenue from new customers may be recognized over the applicable subscription term.

Our Substantial Indebtedness and the Associated Restrictive Covenants could Adversely Affect Our Financial Flexibility and Our Competitive Position.

As of June 30, 2021, we had $959.9 million indebtedness outstanding on a pro forma basis after giving effect to the 2021 Amended Credit Facility, all of which was outstanding under the 2021 Amended Credit Facility. Our level of indebtedness increases the risk that we may be unable to generate cash sufficient to pay amounts due in respect of our indebtedness. Because borrowings under our term loan facility bear interest at variable rates, any increase in interest rates on debt that we have not fixed using interest rate hedges will increase our interest expense, reduce our cash flow or increase the cost of future borrowings or re-financings. We intend to use some of the net proceeds from this offering primarily to repay a portion of our indebtedness. See “Use of Proceeds.” Our indebtedness could have other important consequences to you and significant effects on our business. For example, it could:

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increase our vulnerability to adverse changes in general economic, industry and competitive conditions;

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require us to dedicate a substantial portion of our cash flow from operations to make payments on our indebtedness, thereby reducing the availability of our cash flow to fund working capital, capital expenditures, growth efforts and other general corporate purposes;

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limit our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate;

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restrict us from exploiting business opportunities;

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make it more difficult to satisfy our financial obligations, including payments on our indebtedness;

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place us at a disadvantage compared to our competitors that have less debt; and

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limit our ability to borrow additional funds for working capital, capital expenditures, acquisitions, debt service requirements, execution of our business strategy or other general corporate purposes.

In addition, our 2021 Amended Credit Facility contains restrictive covenants on us and our restricted subsidiaries that will limit our ability to engage in activities that may be in our best interests. Subject to certain exceptions, we are prohibited from:

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incurring indebtedness that would exceed the Consolidated Net Leverage Ratio as defined under the 2021 Amended Credit Facility, which covenant was 6.25x at December 31, 2020 stepping up to 7.25x at September 30, 2021 and stepping down to 7.00x at September 30, 2022 and 6.75x at September 30, 2023;

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creating or incurring any lien on our assets beyond those outstanding on the date of our 2021 Amended Credit Facility;

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undergoing any division, merger, consolidation, liquidation or dissolution;

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disposing of any assets or property, other than the issuance and sale of common stock, licensing and other intellectual property and certain permitted investments;

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making payments on any junior indebtedness;

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declaring or making any dividend payment;

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making any investments other than permitted joint ventures and other permitted transactions;

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entering into certain transactions with affiliates; or

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changing our accounting or reporting practices, fiscal year or method of determining fiscal quarters.

A failure by us or our subsidiaries to comply with the covenants or to maintain the required Consolidated Net Leverage Ratio contained in our 2021 Amended Credit Facility could result in an event of default under such indebtedness, which could adversely affect our ability to respond to changes in our business and manage our operations. Additionally, a default by us under 2021 Amended Credit Facility or an agreement governing any other future indebtedness may trigger cross-defaults under any other future agreements governing our indebtedness. Upon the occurrence of an event of default or cross-default under any of the present or future agreements governing our indebtedness, the lenders could elect to declare all amounts outstanding to be due and payable and exercise other remedies as set forth in the agreements. If any of our indebtedness is accelerated, there can be no assurance that our assets will be sufficient to repay this indebtedness in full, which could have a material adverse effect on our ability to continue to operate as a going concern. See “Description of Certain Indebtedness.”

The Phase-out, Replacement or Unavailability of LIBOR and/or Other Interest Rate Benchmarks could Adversely Affect Our Indebtedness.

The interest rates applicable to our 2021 Amended Credit Facility are based on, and the interest rates applicable to certain debt obligations we may incur in the future may be based on, a fluctuating rate of interest determined by reference to the London Interbank Offered Rate (“LIBOR”). In July 2017, the U.K.’s Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading or compelling banks to submit rates for the calculation of LIBOR after 2021. In response to concerns regarding the future of LIBOR, the Board of Governors of the Federal Reserve System and the Federal Reserve Bank of New York convened the Alternative Reference Rates Committee (the “ARRC”) to identify alternatives to LIBOR. The ARRC has recommended a benchmark replacement waterfall to assist issuers in continued capital market entry while safeguarding against LIBOR’s discontinuation. The initial steps in the ARRC’s recommended provision reference variations of the Secured Overnight Financing Rate (“SOFR”), calculated using short-term repurchase agreements backed by Treasury securities. At this time, it is not possible to predict whether SOFR will attain market traction as a LIBOR replacement. Additionally, it is uncertain if LIBOR will cease to exist after calendar year 2021, or whether additional reforms to LIBOR may be enacted, or whether alternative reference rates will gain market acceptance as a replacement for LIBOR.

There can be no assurance that we will be able to reach any agreement on a replacement benchmark, and there can be no assurance that any agreement we reach will result in effective interest rates at least as favorable to us as our current effective interest rates. The failure to reach an agreement on a replacement benchmark, or the failure to reach an agreement that results in an effective interest rate at least as favorable to us as our current effective interest rates, could result in a significant increase in our debt service obligations, which could adversely affect our financial condition and results of operations. In addition, the overall financing market may be disrupted as a result of the phase-out or replacement of LIBOR, which could have an adverse impact on our ability to refinance, reprice or amend our 2021 Amended Credit Facility, or incur additional indebtedness, on favorable terms, or at all.

Risks Related to This Offering and Our Common Stock

There was no Public Market for Our Common Stock Prior to this Offering and an Active, Liquid Trading Market for Our Common Stock may not Develop.

Prior to this offering, there has not been a public market for our common stock. Although we expect to list our common stock on Nasdaq, we cannot predict whether an active public market for our common stock will develop or be sustained after this offering. If an active and liquid trading market does not develop, you may have difficulty selling or may not be able to sell any of the shares of our common stock that you purchase. Furthermore, an inactive market may also impair our ability to raise capital by selling our common stock and may impair our ability to enter into collaborations or acquire companies or products by using our common stock as consideration.

We Cannot Assure You That Our Stock Price will not Decline or not be Subject to Significant Volatility After this Offering.

The market price of our common stock could be subject to significant fluctuations after this offering. The initial public offering price for our common stock was determined through negotiations between the representatives of the underwriters and us and may vary from the market price of our common stock following the completion of this offering. The price of our stock may change in response to fluctuations in our results of operations in future periods and also may change in response to other factors, including factors specific to companies in our industry, many of which are beyond our control. As a result, our share price may experience significant volatility and may not necessarily reflect the value of our expected performance. Among other factors that could affect our stock price are:

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actual or anticipated fluctuations in our financial condition and operating results;

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the sentiments of retail investors (including as may be expressed on financial trading and other social media sites and online forums) and speculation about our business in the press or the investment community;

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the direct access by retail investors to broadly available trading platforms;

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the amount and status of short interest in our securities;

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changes in laws or regulations applicable to our industry or offerings;

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price and volume fluctuations in the overall stock market;

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volatility in the market price and trading volume of companies in our industry or companies that investors consider comparable;

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share price and volume fluctuations attributable to inconsistent trading levels of our shares;

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our ability to obtain, maintain, protect, defend or enforce our intellectual property and other proprietary rights and to operate our business without infringing, misappropriating or otherwise violating the intellectual property and other proprietary rights of others;

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sales of our common stock by us or our significant stockholders, officers and directors;

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the expiration of contractual lock-up agreements;

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the development and sustainability of an active trading market for our common stock;

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success of competitive services;

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the public’s response to press releases or other public announcements by us or others, including our filings with the Securities and Exchange Commission (the “SEC”), announcements relating to litigation or significant changes to our key personnel;

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the effectiveness of our internal controls over financial reporting;

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changes in our capital structure, such as future issuances of debt or equity securities;

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our entry into new markets;

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tax developments in the U.S., Europe or other markets;

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strategic actions by us or our competitors, such as acquisitions or restructurings; and

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changes in accounting principles.

Further, the stock markets have experienced extreme price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many companies. These fluctuations often have been unrelated or disproportionate to the operating performance of those companies. In the past, securities class action litigation has often been initiated against companies following periods of volatility in their stock price. Securities litigation could result in substantial costs and divert our management’s attention and resources, and could also require us to make substantial payments to satisfy judgments or to settle litigation.

We cannot assure you that you will be able to resell any of your shares of our common stock at or above the initial public offering price. The initial public offering price will be determined by negotiations between us and the representatives of the underwriters and may not be indicative of prices that will prevail in the trading market, if a trading market develops, after this offering. If the market price of our common stock after this offering does not exceed the initial public offering price, you may not realize any return on your investment and may lose some or all of your investment.

The Price of Our Common Stock could Decline if Securities Analysts do not Publish Research or if Securities Analysts or Other Third Parties Publish Inaccurate or Unfavorable Research About Us.

The trading of our common stock is likely to be influenced by the reports and research that industry or securities analysts publish about us, our business, our market or our competitors. We do not currently have and may never obtain research coverage by securities or industry analysts. If no securities or industry analysts commence coverage of our Company, the trading price for our common stock would be negatively affected. If we obtain securities or industry analyst coverage but one or more analysts downgrade our common stock or publish inaccurate or unfavorable research about our business, our stock price would likely decline. If one or more securities or industry analysts ceases to cover the Company or fails to regularly publish reports on us, we could lose visibility in the financial markets, which in turn could cause our stock price or trading volume to decline.

SFW will Have a Substantial Degree of Influence Over Us, which could Delay or Prevent a Change of Corporate Control or Result in the Entrenchment of Our Management and/or Board.

After this offering, SFW will beneficially own, in the aggregate, approximately % of our outstanding common stock (approximately % if the underwriters exercise their option to purchase additional shares in full).

As a result, SFW has significant influence over our management and affairs. The concentration of ownership may harm the market price of our common stock by, among other things:

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delaying, deferring or preventing a change of control, even at a per share price that is in excess of the then current price of our common stock;

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impeding a merger, consolidation, takeover or other business combination involving us, even at a per share price that is in excess of the then-current price of our common stock; or

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discouraging a potential acquirer from making a tender offer or otherwise attempting to obtain control of us, even at a per share price that is in excess of the then-current price of our common stock.

Future Sales of Our Common Stock, or the Perception that such Sales may Occur, could Depress Our Common Stock Price.

Sales of a substantial number of shares of our common stock in the public market following this offering, or the perception that such sales may occur, could depress the market price of our common stock. In connection with this offering, we, all of our directors and officers and holders of substantially all of our outstanding equity securities have agreed with the underwriters that, without the prior written consent of Morgan Stanley & Co. LLC and Goldman Sachs & Co. LLC, on behalf of the underwriters, neither we nor they will, subject to certain exceptions, during the period ending 180 days after the date of this prospectus, (i) offer, pledge, sell, contract to sell, sell any option or contract to purchase, purchase any option or contract to sell, grant any option, right or warrant to purchase, lend or otherwise transfer or dispose of, directly or indirectly, any shares of common stock or any securities convertible into or exercisable or exchangeable for shares of common stock, (ii) file any registration statement with the SEC relating to the offering of any shares of common stock or any securities convertible into or exercisable or exchangeable for common stock or (iii) enter into any swap or other arrangement that transfers to another, in whole or in part, any of the economic consequences of ownership of the common stock, or publicly disclose the intention to do any of the foregoing. In addition, we and each such person have agreed that, without the prior written consent of Morgan Stanley & Co. LLC and Goldman Sachs & Co. LLC, on behalf of the underwriters, neither we nor they will, during such 180-day period, make any demand for, or exercise any right with respect to, the registration of any shares of common stock or any security convertible into or exercisable or exchangeable for common stock. Morgan Stanley & Co. LLC and Goldman Sachs & Co. LLC may, in their sole discretion, release all or any portion of the shares of our common stock subject to the lock up. See “Underwriting.”

Upon the completion of this offering, the holders of an aggregate of shares of our common stock, based on shares of common stock outstanding as of the date of effectiveness of this registration statement, or their transferees, will be entitled to rights with respect to the registration of their shares under the Securities Act. In addition, immediately following this offering, we intend to file a registration statement registering under the Securities Act the shares of common stock reserved for issuance under the 2021 Plan. See the information under the heading “Shares Available for Future Sale” for a more detailed description of the shares that will be available for future sales upon completion of this offering. Sales of our common stock pursuant to these registration rights or this registration statement may make it more difficult for us to sell equity securities in the future at a time and at a price that we deem appropriate. These sales also could cause our stock price to fall and make it more difficult for you to sell shares of our common stock.

If You Purchase Shares of Our Common Stock Sold in this Offering, You Will Incur Immediate and Substantial Dilution.

If you purchase shares of our common stock in this offering, you will incur immediate and substantial dilution in the amount of $ per share because the initial public offering price will be substantially higher than the pro forma as adjusted net tangible book value per share of our outstanding common stock. In addition, you may also experience additional dilution upon future equity issuances, the exercise of stock options to purchase common stock granted to our employees and directors under our stock option and equity incentive plans or the exercise of warrants to purchase common stock. See “Dilution.”

As an Emerging Growth Company within the Meaning of the Securities Act, We may Utilize Certain Modified Disclosure Requirements, and We cannot be Certain if these Reduced Requirements will Make Our Common Stock Less Attractive to Investors.

We are an emerging growth company, and, for as long as we continue to be an emerging growth company, we may choose to take advantage of exemptions from various reporting requirements applicable to other public companies but not to “emerging growth companies,” including not being required to have our independent registered public accounting firm audit our internal control over financial reporting under Section 404 of the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding a nonbinding advisory vote on executive compensation and stockholder approval of any golden parachute compensation not previously approved. We have in this prospectus utilized, and we may in future filings with the SEC continue to utilize, the modified disclosure requirements available to emerging growth companies. As a result, our stockholders may not have access to certain information they may deem important.

In addition, Section 107 of the JOBS Act also provides that an emerging growth company can utilize the extended transition period provided in Section 7(a)(2)(B) of the Securities Act for complying with new or revised accounting standards. Thus, an emerging growth company can delay the adoption of certain accounting standards until those standards would otherwise apply to private companies. We have elected to not “opt out” of this exemption from complying with new or revised accounting standards, and, therefore, we are permitted to adopt new or revised accounting standards at the time private companies adopt the new or revised accounting standard and are permitted to do so until such time that we either (i) irrevocably elect to “opt out” of such extended transition period or (ii) no longer qualify as an emerging growth company.

Following this offering, we could remain an emerging growth company until the earliest to occur of (i) the last day of the fiscal year during which we had total annual gross revenues of at least $1.07 billion (as indexed for inflation), (ii) the last day of the fiscal year following the fifth anniversary of the date of the first sale of common stock under this registration statement, (iii) the date on which we have, during the previous three-year period, issued more than $1 billion in non-convertible debt, or (iv) the date on which we are deemed to be a “large accelerated filer,” as defined under the Exchange Act.

Provisions in Our Certificate of Incorporation and Bylaws, to be Adopted Upon the Consummation of this Offering, may have the Effect of Delaying or Preventing a Change of Control or Changes in Our Management.

Our certificate of incorporation and bylaws will contain provisions that could depress the trading price of our common stock by discouraging, delaying or preventing a change of control of our Company or changes in our management that the stockholders of our Company may believe advantageous. These provisions include:

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authorizing “blank check” preferred stock that the board of directors of our Company (the “Board”) could issue to increase the number of outstanding shares to discourage a takeover attempt;

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providing for a classified Board with staggered, three-year terms, which could delay the ability of stockholders to change the membership of a majority of our Board;

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not providing for cumulative voting in the election of directors, which limits the ability of minority stockholders to elect director candidates;

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limiting the ability of stockholders to call a special stockholder meeting;

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prohibiting stockholders from acting by written consent;

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establishing advance notice requirements for nominations for election to our Board or for proposing matters that can be acted upon by stockholders at stockholder meetings;

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the removal of directors only for cause and only upon the affirmative vote of the holders of at least 66 2/3% in voting power of all the then-outstanding shares of common stock of the Company entitled to vote thereon;

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providing that our Board is expressly authorized to amend, alter, rescind or repeal our bylaws; and

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requiring the affirmative vote of holders of at least 66 2/3% of the voting power of all of the then outstanding shares of common stock to amend provisions of our certificate of incorporation relating to the management of our business, our Board, stockholder action by written consent, calling special meetings of stockholders, Section 203 of the Delaware General Corporation Law (the “DGCL”), forum selection and the liability of our directors, or to amend, alter, rescind or repeal our bylaws.

For a description of our capital stock, see “Description of Capital Stock.”

In addition, our amended and restated certificate of incorporation will provide that the federal district courts of the United States will be the exclusive forum for resolving any complaint asserting a cause of action arising under the Securities Act but that the forum selection provision will not apply to claims brought to enforce a duty or liability created by the Exchange Act.

Our Amended and Restated Certificate of Incorporation will Also Provide that the Court of Chancery of the State of Delaware will be the Exclusive Forum for Substantially all Disputes Between Us and Our Stockholders, which could Limit Our Stockholders’ Ability to Obtain a Favorable Judicial Forum for Disputes with Us or Our Directors, Officers or Employees.

Our amended and restated certificate of incorporation will provide that, unless we consent in writing to the selection of an alternate forum, the Court of Chancery of the State of Delaware will, to the fullest extent permitted by applicable law, be the exclusive forum for: (i) any derivative action or proceeding brought on our behalf; (ii) any action asserting a breach of fiduciary duty; (iii) any action asserting a claim against us arising pursuant to the DGCL, our amended and restated certificate of incorporation or our amended and restated bylaws; (iv) any action to interpret, apply, enforce or determine the validity of our amended and restated certificate of incorporation or our amended and restated bylaws; (v) any action asserting a claim against us that is governed by the internal affairs doctrine; or any action asserting an “internal corporate claim” as defined in Section 115 of the DGCL. The choice of forum provision may limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or our directors, officers or other employees, which may discourage such lawsuits against us and our directors, officers and other employees. Alternatively, if a court finds the choice of forum provision contained in our amended and restated certificate of incorporation to be inapplicable or unenforceable in an action, we may incur additional costs associated with resolving such action in other jurisdictions, which could materially and adversely affect our business, results of operations and financial position.

Section 27 of the Exchange Act creates exclusive federal jurisdiction over all suits brought to enforce any duty or liability created by the Exchange Act or the rules and regulations thereunder. In addition, Section 22 of the Securities Act creates concurrent jurisdiction for federal and state courts over all suits brought to enforce any duty or liability created by the Securities Act or the rules and regulations thereunder. To prevent having to litigate claims in multiple jurisdictions and the threat of inconsistent or contrary rulings by different courts, among other considerations, our amended and restated certificate of incorporation will provide that, unless we consent in writing to the selection of an alternate forum, the federal district courts of the United States will be the exclusive forum for the resolution of any complaint asserting a cause of action arising under the federal securities laws. We note that there is uncertainty as to whether a court would enforce the choice of forum provision with respect to claims under the federal securities laws, and that investors cannot waive compliance with the federal securities laws and the rules and regulations thereunder.

We have Broad Discretion in the Use of the Net Proceeds from this Offering and may not Use Them Effectively.

We currently intend to use the net proceeds from this offering as described in “Use of Proceeds.” However, our Board and our management retains broad discretion in the application of the net proceeds from this offering and could spend the proceeds in ways that do not improve our results of operations or enhance the value of our ordinary shares. Our failure to apply these funds effectively could result in financial losses, which could have a material adverse effect on our business, results of operations, financial condition and prospects, cause the price of our common stock to decline.

We do not Intend to Pay any Cash Distributions or Dividends on Our Common Stock in the Foreseeable Future.

We currently intend to retain any future earnings and do not expect to pay any cash distributions or dividends in the foreseeable future. Any future determination to declare cash distributions or dividends will be made at the discretion of our Board, subject to applicable laws and provisions of our debt instruments and organizational documents, after taking into account our financial condition, results of operations, capital requirements, general business conditions and other factors that our Board may deem relevant. As a result, capital appreciation in the price of our common stock, if any, may be your only source of gain on an investment in our common stock. See “Dividend Policy.”

General Risk Factors

Changes to Accounting Standards or in the Estimates and Assumptions We Make in Connection with the Preparation of Our Consolidated Financial Statements could Adversely Affect Our Financial Results.

Our financial statements have been prepared in accordance with U.S. GAAP. It is possible that changes in accounting standards could have a material adverse effect on our business, results of operations and financial position. The application of U.S. GAAP requires us to make estimates and assumptions about certain items and future events that affect our reported financial condition, and our accompanying disclosure with respect to, among other things, revenue recognition and income taxes. Our most critical accounting estimates are described in Management’s Discussion and Analysis of Financial Condition and Results of Operations under “Critical Accounting Policies and Significant Management Estimates.” We base our estimates on historical experience, contractual commitments and various other assumptions that we believe to be reasonable under the circumstances and at the time they are made. These estimates and assumptions involve the use of judgment and are subject to significant uncertainties, some of which are beyond our control. If our estimates, or the assumptions underlying such estimates, are not correct, actual results may differ materially from our estimates, and we may need to, among other things, adjust revenues or accrue additional costs that could adversely affect our results of operations.

We may not be Able to Raise Additional Capital to Execute Our Current or Future Business Strategies on Favorable Terms, if at All, or Without Dilution to Our Stockholders.

We expect that we may need to raise additional capital to execute our current or future business strategies. However, we do not know what forms of financing, if any, will be available to us. Some financing activities in which we may engage could cause your equity interest in the Company to be diluted, which could cause the value of your stock to decrease. If financing is not available on acceptable terms, if and when needed, our ability to fund our operations, expand our engineering, product development and sales and service functions, develop and enhance our services, respond to unanticipated events, including unanticipated opportunities, or otherwise respond to competitive pressures would be significantly limited. In any such event, our business, results of operations and financial position could be materially harmed, and we may be unable to continue our operations.

Failure to Comply with Anti-Corruption Laws, Including the FCPA and Similar Laws Associated with Our Activities Outside of the United States, could Subject Us to Penalties and Other Adverse Consequences.

We are subject to anti-corruption and anti-money laundering, laws and regulations, including the FCPA, the U.S. domestic bribery statute contained in 18 U.S.C. § 201, the United Kingdom Bribery Act 2010, other foreign anti-bribery laws, and U.S. laws relating to anti-bribery and economic sanctions, including the laws and regulations administered by OFAC. The FCPA and other anti-corruption laws prohibit companies and their agents and third-party intermediaries from authorizing, offering, or providing, directly or indirectly, improper payments or benefits to foreign government officials, political parties, and private-sector recipients for the purpose of obtaining or retaining business, directing business to any person, or securing any advantage. In many foreign countries, particularly in countries with developing economies, it may be a local custom that businesses engage in practices that are prohibited by the FCPA or other applicable laws and regulations. We may have direct or indirect interactions with officials and employees of government agencies or state-owned or affiliated entities, and we may be held liable for the corrupt or other illegal activities of these third-party intermediaries, our employees, representatives, contractors, partners, and agents, even if we do not explicitly authorize such activities. Further, there is the possibility that our platform may be used by Clients and other third parties to facilitate illicit payments to foreign government officials.

We have implemented a compliance infrastructure of policies, procedures, systems, and controls designed to ensure compliance with applicable laws and to discourage corrupt practices by our employees, consultants, agents and Network Members. In addition, certain of our Clients and Network Members have become subject to sanctions or other trade restrictions from time to time. Specifically, a Network Member, Client, or Client’s ultimate client may be on OFAC’s Specially Designated Nationals and Blocked Persons List, which prohibits U.S. persons from conducting business, in some cases even indirectly, with such persons. Our ability to identify these entities and individuals and comply with applicable laws and sanctions may create a burden on our staff and cause us to lose or forego revenue with certain Clients and potential Clients and profitability with certain Clients and Client segments as we implement additional internal screening and controls. Our procedures also are designed to identify and address potentially impermissible transactions under such laws and regulations. For instance, we generally prohibit foreign government officials and employees of state-owned enterprises from participating as Network Members. However, our existing and future safeguards, including training and compliance programs to discourage corrupt practices, may not prove effective, and we cannot ensure that all such parties, including those that may be based in or from countries where practices that violate U.S. or other laws may be customary, will not take actions in violation of our compliance infrastructure, for which we may be ultimately responsible. Additional compliance requirements may require us to revise or expand our compliance programs, including the procedures we use to monitor international and domestic transactions. Failure to comply with any of these laws and regulations may result in extensive internal or external investigations as well as significant financial penalties and reputational harm, which could materially adversely affect our business, results of operations and financial position.

The Requirements of being a Public Company may Strain Our Resources, Divert Management’s Attention and Affect Our Ability to Attract and Retain Qualified Board Members and Officers.

As a public company, we will be subject to the reporting requirements of the Exchange Act, the listing requirements of Nasdaq, and other applicable securities rules and regulations. Compliance with these rules and regulations will increase our legal and financial compliance costs, make some activities more difficult, time-consuming or costly and increase demand on our systems and resources. The Exchange Act requires, among other things, that we file annual, quarterly and current reports with respect to our business and results of operations and maintain effective disclosure controls and procedures and internal control over financial reporting. To maintain and, if required, improve our disclosure controls and procedures and internal control over financial reporting to meet this standard, significant resources and management oversight may be required. As a result, management’s attention may be diverted from other business concerns, which could harm our business, results of

operations and financial position. Most of our current employees and management have limited or no experience running a public company. Although we have already hired additional employees in preparation for these heightened requirements, we will need to hire more employees in the future, which would increase our costs and expenses.

We also expect that being a public company will make it more expensive for us to obtain director and officer liability insurance and we may have to choose between reduced coverage or substantially higher costs to obtain coverage. These factors could make it more difficult for us to attract and retain qualified executive officers and members of our Board, particularly to serve on our audit committee and compensation committee.

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This prospectus contains forward-looking statements that are based on our management’s beliefs and assumptions and on information currently available to our management. The forward-looking statements are contained principally in the sections captioned “Prospectus Summary,” “Risk Factors,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Business.” Forward-looking statements include information concerning our possible or assumed future results of operations, business strategies, technology developments, financing and investment plans, dividend policy, competitive position, industry and regulatory environment, potential growth opportunities and the effects of competition. Forward-looking statements include statements that are not historical facts and can be identified by terms such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “will,” “would” or similar expressions and the negatives of those terms.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Given these uncertainties, you should not place undue reliance on forward-looking statements. Also, forward-looking statements represent our management’s beliefs and assumptions only as of the date of this prospectus. You should read this prospectus and the documents that we have filed as exhibits to the registration statement, of which this prospectus is a part, completely and with the understanding that our actual future results may be materially different from what we expect.

Important factors that could cause actual results to differ materially from our expectations include:

•

our ability to maintain and enhance the quality of our services and the value and reputation of our brand;

•

our ability to identify, recruit, retain and engage Network Members;

•

our reliance on Network Members to provide accurate and complete information to us;

•

the effects of compliance, quality and fraud issues in our industry;

•

our ability to identify, recruit, retain and maintain productivity of our employees;

•

the effects of Network Member disclosure of material nonpublic information, trade secrets, state secrets, intellectual property and other confidential information;

•

the effects of employee or Network Member misuse or disclosure of confidential information;

•

our ability to manage our growth and execute our business strategy;

•

the effects of operating globally;

•

the limitations on the ability of U.S. regulatory bodies to investigate or inspect our operations in China;

•

the rules and regulations and the enforcement thereof in China can change quickly with little advance notice and the Chinese government may intervene or influence our operations at any time;

•

our compliance with applicable privacy and data security laws, rules and regulations and other legal obligations;

•

our ability to obtain, maintain, protect or enforce our intellectual property or trade secrets and other proprietary rights;

•

the highly competitive and relatively new and evolving nature of the market for our services;

•

client use of proprietary or third-party platforms or the internet rather than our services;

•

our ability to add, grow and retain clients;

•

our end market customer concentration in the financial services industry and the effects of disruptions to this industry;

•

our ability to remediate existing material weaknesses in our internal controls over financial reporting and to maintain an effective system of internal controls over financial reporting; and

•

other factors described under “Risk Factors.”

Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

USE OF PROCEEDS

We expect to receive net proceeds from this offering of approximately $ million (or approximately $ million if the underwriters exercise their option to exercise their option to purchase additional shares in full), based on an assumed initial public offering price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus, after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us.

We intend to use the net proceeds from this offering as follows:

•

$ to repay outstanding amounts due under our 2021 Amended Credit Facility; and

•

the remainder for general corporate purposes.

For a description of our 2021 Amended Credit Facility, including the interest rate and maturity of such indebtedness, see “Description of Certain Indebtedness.”

Assuming no exercise of the underwriters’ option to purchase additional shares, a $1.00 increase (decrease) in the assumed initial public offering price would increase (decrease) the net proceeds from this offering by $ , assuming the number of shares offered by us, as set forth on the cover of this prospectus, remains the same and after deducting estimated underwriting discounts and commissions and estimated expenses payable by us. An increase (decrease) of one million shares of common stock sold in this offering by us would increase (decrease) the net proceeds from this offering by $ , assuming that the assumed initial public offering price remains the same and after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us.

DIVIDEND POLICY

On November 13, 2020, $158.6 million of cash dividends, $5.25 per share, was paid to common and preferred shareholders of record. We did not declare any dividends during the year ended December 31, 2019. On September 7, 2021, $301.8 million of cash dividends, $10.00 per share, was paid to common and preferred shareholders of record, on an as converted basis.

We do not anticipate paying any dividends on our common stock for the foreseeable future; however, we may change this policy in the future. In addition, our 2021 Amended Credit Facility restricts our ability to pay dividends. Any future determination relating to our dividend policy will be made by our Board and will depend on a number of factors, including: our actual and projected financial condition, liquidity, and results of operations; our capital levels and needs; tax considerations; any acquisitions or potential acquisitions that we may examine; statutory and regulatory prohibitions and other limitations; the terms of any credit agreements or other borrowing arrangements that restrict the amount of cash dividends that we can pay; general economic conditions; and other factors deemed relevant by our Board. We are not obligated to pay dividends on our common stock.

See “Risk Factors—Risks Related to This Offering and Our Common Stock,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” and “Description of Certain Indebtedness.”

CAPITALIZATION

The following table sets forth our cash and cash equivalents and capitalization as of June 30, 2021:

•

on an actual basis;

•

on a pro forma basis to give effect to (i) the conversion of shares of Series A convertible preferred stock into shares of common stock upon the completion of this offering, (ii) the Stock Split, (iii) the $300.0 million incremental principal amount borrowed under the 2021 Amended Credit Facility on August 27, 2021, (iv) a $301.8 million cash dividend paid on September 7, 2021 to holders of Series A convertible preferred and common stock and (v) the $17.8 million special bonus made to vested option holders in September 2021; and

•

on a pro forma as adjusted basis to give further effect to (i) the issuance and sale of shares of common stock by us in this offering at a price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus, after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us and (ii) the use of the net proceeds from this offering to repay $ million of the aggregate outstanding amounts due under our 2021 Amended Credit Facility as described under “Use of Proceeds.”

You should read this table together with the sections of this prospectus captioned “Summary Consolidated Financial and Other Data,” “Use of Proceeds,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Description of Capital Stock” and our consolidated financial statements and related notes included elsewhere in this prospectus.


	As of June 30, 2021 (unaudited)
(in thousands, except share and per share data)	Actual			Pro Forma	Pro Forma As Adjusted⁽²⁾
Cash and cash equivalents	$	97,946		$	$
Liabilities
2021 Amended Credit Facility:⁽¹⁾
Existing Term Loan Facility		651,840
Existing Revolving Loan Facility		—
Other		425,014

Total liabilities	$	1,076,854		$	$

Convertible Preferred stock:
Series A convertible preferred stock, par value $0.01 per share, 4,574,722 shares authorized and issued, 1,599,919 shares outstanding, actual; no shares authorized, issued or outstanding, pro forma and pro forma as adjusted		10,248

Stockholders’ deficit:
Common stock, par value $0.01 per share; 150,000,000 shares authorized; 45,948,443 shares issued and 28,466,249 shares outstanding, actual; shares issued and shares outstanding, pro forma; shares issued and shares outstanding, pro forma as adjusted		271
Treasury stock, at cost, 17,482,194 shares, actual, pro forma and pro forma as adjusted		(275,017	)
Capital deficit		(336,511	)
Retained earnings/(Accumulated deficit)		(22,453	)

Total stockholders’ (deficit)/equity	$	(633,710	)	$	$

Total capitalization	$	28,379		$	$

(1)

Borrowings under the 2021 Amended Credit Facility consist of (i) a six-year $975.0 million term loan facility (the “Existing Term Loan Facility”), which are payable in fixed quarterly installments of $2.4 million through September 30, 2024 with a final payment of any unpaid principal and interest due on December 12, 2024 and (ii) a revolving loan facility of up to $40.0 million (the “Existing Revolving Loan Facility”). Amounts are presented net of deferred debt transaction and issuance costs.

(2)	The pro forma as adjusted information is illustrative only and will change based on the actual initial public offering price and other terms of this offering determined at pricing.

DILUTION

If you invest in our common stock in this offering, your interest will be diluted to the extent of the difference between the initial public offering price per share of our common stock and the net tangible book value per share of our common stock upon the consummation of this offering. Net tangible book value represents the amount of total tangible assets less total liabilities, and net tangible book value per share represents net tangible book value divided by the number of shares of common stock outstanding. Dilution results from the fact that the initial public offering price per share is in excess of the net tangible book value per share upon the consummation of this offering.

Our net tangible book value as of June 30, 2021 was $ , or $ per share of common stock.

After giving effect to (i) the conversion of shares of Series A convertible preferred stock into shares of common stock upon the completion of this offering and (ii) the Stock Split, our pro forma net tangible book value as of June 30, 2021 would have been $ , or $ per share of common stock. After giving further effect to (i) the issuance and sale of shares of common stock by us in this offering at a price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus, after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us and (ii) the use of the net proceeds from this offering to repay $ million of the aggregate outstanding amounts due under our 2021 Amended Credit Facility as described under “Use of Proceeds,”, our pro forma as adjusted net tangible book value as of June 30, 2021 would have been $ million, or $ per share. This represents an immediate increase in pro forma as adjusted net tangible book value of $ per share to our existing investors and an immediate dilution of $ per share to new investors.

The following table illustrates this dilution on a per share basis to new investors.


Assumed initial public offering price per share		$
Net tangible book value per share as of June 30, 2021		$
Pro forma net tangible book value per share as of June 30, 2021
Increase in pro forma net tangible book value per share attributable to new investors
Pro forma as adjusted net tangible book value per share after this offering
Dilution per share to new investors		$

Each $1.00 increase (decrease) in the assumed initial public offering price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus, would increase (decrease) our pro forma as adjusted net tangible book value by $ million, or $ per share, and the dilution per share to new investors by $ , in each case assuming the number of shares offered by us, as set forth on the cover page of this prospectus, remains the same and after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us. An increase (decrease) of one million shares of common stock sold in this offering by us would increase (decrease) our pro forma as adjusted net tangible book value by $ million, or $ per share, and the dilution per share to new investors by $ , in each case assuming the initial public offering price remains the same, and after deducting estimated underwriting discounts and commissions and estimated offering expenses payable by us.

The following table summarizes, on a pro forma as adjusted basis as of , 2021, the total number of shares of common stock purchased, or to be purchased, from us, the total cash consideration paid or to be paid to us and the average price per share paid, or to be paid, by existing investors and by new investors purchasing shares in this offering, at an assumed initial public offering price of $ per share, which is the midpoint of the price range set forth on the cover page of this prospectus:


	Shares Purchased				Total Consideration				Average Price Per Share
	Number	Percent			Amount	Percent			Average Price Per Share
				%	$			%	$
Existing stockholders									$
New investors

Total			100.0	%	$		100.0	%

If the underwriters exercise their option to purchase additional shares in full, the percentage of shares of common stock held by existing stockholders will be approximately % of the total number of shares of our common stock outstanding after this offering, and the number of shares of common stock held by new investors will be approximately % of the total number of shares of our common stock outstanding after this offering.

The above discussion and tables are based on the number of shares outstanding at , 2021. In addition, we may choose to raise additional capital due to market conditions or strategic considerations even if we believe we have sufficient funds for our current or future operating plans. To the extent that additional capital is raised through the sale of equity or convertible debt securities, the issuance of such securities could result in further dilution to our stockholders. In addition, to the extent that any outstanding options under our stock-based compensation plans are exercised or new options are issued, there will be further dilution to our stockholders.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the sections of this prospectus captioned “Summary Consolidated Financial Data and Other Data” and “Business” and our unaudited condensed consolidated financial statements and the related notes to those statements and the audited consolidated financial statements and the related notes to those statements included elsewhere in this prospectus. In addition to historical financial information, the following discussion and analysis contains forward-looking statements that involve risks, uncertainties and assumptions. Our actual results and timing of selected events may differ materially from those anticipated in these forward-looking statements as a result of many factors, including those discussed under the sections of this prospectus captioned “Special Note Regarding Forward-Looking Statements and Market Data” and “Risk Factors.”

Overview

We believe we are the market’s leading Insight Network, bringing decision makers the expert insight needed to get ahead in a rigorously-vetted, trusted environment. Our network of experts has been built and curated over the last two decades and offers immense breadth and depth of insight across almost every geography, industry and function. This powerful network allows us to connect our Client users with highly targeted insights, in real time, that match their decision-making journey. Our platform, powered by proprietary data and technology, allows us to create these highly targeted connections, creating a powerful flywheel that improves Network Member engagement and connectivity, delivers differentiated Client experiences (precision, volume and speed) and creates operational efficiencies.

As of June 30, 2021, more than 2,700 Clients subscribed to GLG and many of those businesses have done so for over a decade. Within those businesses, we have over 60,000 unique Client users that we have been able to grow by 11% CAGR from 2015 to June 30, 2021. Our customer base is large, loyal and diversified, including blue-chip companies and leading professional organizations such as the top banks, consulting firms, private equity funds, tech companies, law firms, and over 40% of the Fortune 100 with companies in nearly every sector. For the last 23 years, GLG has been embedded in the critical research and decision-making workflows of our Clients.

We believe we are the market leading Insight Network because we offer our Clients timely access to the right insight enabled by our data and technology powered platform. The GLG platform powers precision, speed and volume in matching users with the right Network Member, a broad suite of services that map insights to their decision-making journey, high levels of trust and robust compliance, and the ability to anticipate demand and guide the user discovery process. We are able to offer this level of differentiation by leveraging our distinctive assets: our data and technology powered platform that organizes our data from our Network Members and rapidly surfaces the right Network Member for the right query, our deep and broad proprietary expertise database through which we capture, codify and structure information from our approximately 1,000,000 profiled Network Members; a suite of offerings that we believe to be the broadest in the industry (backed up by deep operating and methodological capability); and our Client Solutions teams who are aligned to Client users and empowered by our proprietary data and workflow tools.

We deliver these offerings through our platform which combines our unique proprietary data with technology, tools and applications, and over 1,000 Client Solutions and Business Development team members. Our data and technology powered platform is designed to drive a flywheel that creates high precision, speed and volume in direct interactions with Network Members facilitated by our platform as well as a data exhaust that further feeds our platform, creating the ability to anticipate demand and guide the user discovery process with more specificity. Our platform is enhanced and supported by a broad suite of offerings that map insight provision

to our Clients’ decision-making journeys at high levels of trust and compliance. We deliver this proposition by leveraging our distinctive assets:

•

Our data and technology powered platform that organizes our Network Member data and rapidly surfaces relevant Network Members targeted for the right context;

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A suite of offerings that we believe to be the broadest in the industry (backed up by deep operating and methodological capability); and

•

Our Client Solutions teams who are aligned to Client segments, understand their needs and are empowered by our proprietary data and workflow tools.

Our operations consist of three reportable segments: Americas, EMEA and APAC, which aligns with how we go to market, build account-level relationships and organize our business. This approach allows us to serve our Clients with the insights that reflect local needs and preferences and that leverage the appropriate, globally available product mix.

Our Clients engage with us primarily through subscription contracts which provide each Client’s users access to one or more of our products, including GLG Direct, GLG Research and GLG Syndicated Insights. Our industry-leading compliance framework provides Clients access to insights within a trusted environment. Interactions take place in a structured, auditable and transparent way, consistent with their own internal compliance obligations and high professional ethical standards. We believe our compliance standards are a major competitive differentiator and key component of our culture.

We have built enduring Client relationships (e.g., 22 of our top 25 Clients have been Clients for over a decade) where our Clients trust us to deliver insights on a continuous basis, harnessing data from our Network Members. Our Clients engage with us through subscription contracts, leading to revenues that accounted for 90% of our total revenues for the year ended December 31, 2020 and the six months ended June 30, 2021. Within these subscriptions, our users consume a range of offerings (GLG Direct, GLG Research and GLG Syndicated Insights) that map to their decision-making journey. GLG generated total revenues of $282.9 million and $322.3 million for the six months ended June 30, 2020 and 2021, respectively. Each of our reportable segments reported over 70% segment contribution margin for the six months ended June 30, 2020 and 2021, which is driven by a flexible cost of revenue structure and we have the potential to drive operating leverage as we grow and leverage our scale, leading to improved cost trends from labor productivity. We recorded net income (loss) of $16.2 million and ($18.7) million for the six months ended June 30, 2020 and 2021, respectively, representing net income margin of 5.7% and net loss margin of (5.8%), respectively. The net loss for the six months ended June 30, 2021 was primarily driven by the revaluation of our stock-based compensation liability, which resulted in $59.2 million and $3.5 million of expenses recorded within Selling, general and administrative and Operations and support, respectively. We had capital expenditures and capitalized software costs of $7.9 million and $5.8 million for the six months ended June 30, 2020 and 2021, respectively. We generated Adjusted EBITDA of $58.9 million and $69.6 million, which equates to Adjusted EBITDA Margins of 20.8% and 21.6% for the six months ended June 30, 2020 and 2021, respectively. As of June 30, 2021, we had $959.9 million of indebtedness outstanding on a pro forma basis after giving effect to the 2021 Amended Credit Facility, all of which was outstanding under the 2021 Amended Credit Facility. We intend to use the net proceeds from this offering to repay $ of indebtedness under our 2021 Amended Credit Facility. See “Use of Proceeds.”

$108.5 million and $129.0 million, which equates to Adjusted EBITDA Margins of 19.0% and 21.9% for the years ended December 31, 2019 and 2020, respectively. We had capital expenditures and capitalized software costs of $21.8 million and $16.9 million for the years ended December 31, 2019 and 2020, respectively. We believe we are a nimble business with light working capital needs and low capital expenditure requirements, which has driven high levels of cash flow conversion.

Key Business Metrics

We track the following key business metrics to evaluate our performance, identify trends, formulate financial projections and make strategic decisions. Accordingly, we believe that these key business metrics provide useful information to investors and others in understanding and evaluating our results of operations in the same manner as our management team. We use metrics relating to Subscription Revenue and Transactional Revenue, ACV, and Wallet Retention (“WR”) to evaluate our performance and to track market acceptance of our products from one period to another. We use metrics relating to Unique GLG Direct Users (“GLG Direct Users”) to evaluate market acceptance of our products and usage of our products. These key business metrics are presented for supplemental information purposes only, should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles in the U.S. (“U.S. GAAP” or “GAAP”), and may be different from similarly titled metrics or measures presented by other companies.

Subscription Revenue

Subscription Revenue represents revenue generated from our time-based and consumption-based subscription contracts during the period presented.

Transactional Revenue

Transactional Revenue represents revenue generated from our stand-alone arrangements during the period presented, which primarily include discrete projects with defined deliverables (e.g. surveys and projects), as well as revenue from our law firm Clients, utilizing network members for expert witness use cases.

Annualized Contract Value

ACV at a particular point in time refers to the annualized subscription amount, on a rolling 12-month basis, that our customers have committed to pay under contracts with duration over 180 days, based on the contract terms that are in effect at that point in time. We calculate ACV at an enterprise level, which represents a single company or customer, and on a constant currency basis to exclude the impact of foreign currency exchange fluctuations. Included in ACV are (i) time-based subscription contracts and (ii) consumption-based subscription contracts. ACV does not include amounts associated with Transactional Revenue (defined above). The amount of revenue that we recognize over any 12-month period may differ materially from the ACV at the beginning of that period. This may occur for several reasons, including but not limited to subsequent changes in annual revenue renewal rates, impact of price increases (or decreases), cancellations, upgrades, downgrades and cross-sell. We believe that ACV is an important operating metric that should be viewed independently of revenue and is not intended to be a replacement for, or forecast of, revenue calculated in accordance with U.S. GAAP. Furthermore, ACV on our consumption-based contracts reflects the contractual minimum commitment plus upgrades during the contractual subscription term for those contracts where consumption has exceeded the minimum commitment. For multi-year consumption-based contracts with a contractual minimum commitment greater than $10 million, ACV equals the last twelve months, Subscription Revenue. We believe ACV is an important operating metric, as it measures the health of our Subscription Revenue at a point in time and is also a key input to WR (defined below), which allows us to measure the growth of Subscription Revenue of our existing customer base.

Wallet Retention

WR represents a measure of our ability to retain or expand the amount of annualized subscription contract value from customers over a 12-month period and is an indicator of the long-term value of our customer relationships. We calculate WR as of a particular measurement date by starting with the ACV from all customers under a subscription contract as of twelve months prior to that measurement date (“Prior ACV”). We then calculate the ACV from the same set of customers as of the measurement date (“Current ACV”). Current ACV includes any upsells and cross-sells across most of the product suite and is net of down-sells and customer losses over the trailing twelve months, but excludes ACV associated with new and returning customers contracted over the same trailing twelve months. WR is then calculated by dividing the Current ACV by the Prior ACV to arrive at a year-over-year net WR. “Open renewals,” which we define as existing subscription contracts that are up for renewal but are neither renewed nor canceled by customers as of the relevant measurement date, are included in the calculation for a period of up to six months.

Unique GLG Direct Users

Unique GLG Direct Users represents a distinct user who has completed at least one billable GLG Direct project by interacting with a Network Member during the period of measurement, typically 90 days. We regularly monitor the number of Unique GLG Direct Users to evaluate growth trends as well as the depth and quality of engagement of our Clients. Unique GLG Direct Users cannot be added over district periods of measurement as those users likely were included in each distinct period of measurement. Unique GLG Direct Users represents users within our Americas, EMEA, and APAC segments and excludes Other.

The tables below set forth the key business metrics for the years ended December 31, 2019 and 2020, the six months ended June 30, 2020 and 2021, and separately, the quarterly periods included within those periods presented.

Key Business Metrics for the Years Ended December 31, 2019 and 2020 and the Six Months Ended June 30, 2020 and 2021


	Year Ended December 31,						Six Months Ended June 30,
(in thousands, except operational data and percentages)	2019			2020			2020			2021
Subscription Revenue	$	509,825		$	531,390		$	256,664		$	290,578
Transactional Revenue	$	62,332		$	57,749		$	26,274		$	31,693
ACV	$	489,160		$	479,991		$	478,470		$	520,543
WR (%)		95.3	%		91.3	%		93.8	%		102.5	%
Unique GLG Direct Users (#)		18,866			18,733			18,537			20,930

In October 2020, we terminated our relationship with a large consulting firm with ACV of $32.2 million for the twelve months ended June 30, 2019, $29.5 million for the twelve months ending June 30, 2020 and no ACV for the for the twelve months ended June 30, 2021. This client contributed $14.2 million to revenue for the six months ended June 30, 2020, including $14.0 million of Subscription Revenue and $0.1 million of Transactional Revenue. There were 1,618 Unique GLG Direct users from this client during the average of the first two quarters ending June 30, 2020. Without the termination of this client, WR as of June 30, 2021 would have been 109%, as compared to 94% for the six months ended June 30, 2020.

Quarterly Key Business Metrics


(in thousands, except operational data and percentages)	1Q19			2Q19			3Q19			4Q19			1Q20			2Q20			3Q20			4Q20			1Q21			2Q21
Subscription Revenue	$	120,451		$	130,131		$	127,032		$	132,211		$	127,370		$	129,294		$	138,302		$	136,423		$	139,834		$	150,744
Transactional Revenue	$	14,042		$	14,464		$	17,876		$	15,950		$	14,545		$	11,730		$	14,295		$	17,180		$	12,941		$	18,752
ACV	$	455,568		$	470,993		$	473,375		$	489,160		$	481,125		$	478,470		$	487,862		$	479,991		$	485,343		$	520,543
WR (%)		98.4	%		97.5	%		97.2	%		95.3	%		95.6	%		93.8	%		95.7	%		91.3	%		95.5	%		102.5	%
Unique GLG Direct Users (#)		18,060			19,029			19,397			18,866			19,183			18,537			20,217			18,733			19,872			20,930

Significant Factors Impacting Our Financial Results

We believe there are several important factors that have impacted, and that we expect will continue to impact our business and results of operations. While each of these factors presents significant opportunities for us, they also pose important challenges that we must successfully address in order to sustain our growth and improve our results of operations. These factors include:

Investments in Our Data and Technology Powered Platform. We are investing significant resources in our data and technology powered platform. Our platform defines the GLG experience and creates a synergistic relationship between our Clients, our account teams and Network Members, all leading to real-time and prescriptive information flow. It is our platform that allows us to provide the immense scale and speed of insight that our Clients across the globe deserve and expect from GLG. Our scalable platform is built on GLG’s integrated, proprietary and cloud-based data infrastructure and it is delivered through our technology tools and experiences. Our continued investment and improvements in both the data infrastructure and technology is paramount to the experience of our Client users and Network Members.

Our Ability to Grow our Customer Base. Sustaining our growth requires continued adoption of our platform by new Clients as well as new users within existing Client relationships. Our ability to continue to grow our customer base is dependent upon, among other things, our ability to successfully communicate the value of our service offerings and support the business through investment in our sales and marketing efforts. Our ability to increase the usage of our platform by existing customers is dependent upon, among other things, our customers’ satisfaction with our offerings and our ability to meet the evolving needs of our customers through investment in ongoing expansion and diversification of our products and services. We believe that we have built a differentiated platform through sustained product innovation and technology which is essential to our ability to retain existing customers and extend the adoption of our products and services. As we further penetrate our addressable markets, we will continue to invest in enhancing awareness of our brand, creating additional use cases, and developing more products, features, and functionality, which we believe are important factors to achieve widespread adoption of our platform by attracting new customers and expanding with our existing customer base.

Our Ability to Recruit and Retain Network Members. Our revenue growth depends in large part on increasing the volume of ongoing interactions between Clients and Network Members. Recruiting and retaining Network Members is dependent upon, among other things, our ability to grow our Network Membership with the insights demanded by our Clients, our ongoing investments enhancing our proprietary data infrastructure, and our ability to create a best-in-class platform experience by improving the relevance, accuracy and frequency of opportunities we provide where Network Members can monetize their experience and insights through interactions with our Clients.

Our Ability to Expand Geographically. We believe that geographic expansion represents a significant opportunity for us. Our ability to grow into these markets is dependent upon, among other things, the competitive dynamics in our target markets and our ability to drive global demand for our platform through increased market awareness of GLG’s product offerings. We plan to continue our geographic expansion in underpenetrated markets by expanding our sales and marketing efforts in select countries and regions, through increased leverage with strategic partners, and through localization of our services and support.

Our Ability to Maintain High Standards of Compliance and Trust. We pioneered compliance standards for the industry soon after its founding and our robust compliance systems help Clients engage with Network Members through a trusted platform. Our trained professionals help Clients and Network Members manage our risk protocols supported by a GLG global compliance team of over 50 people. Our compliance team conducts deeper vetting based on risk signals as well as escalations from our Client Solutions teams. Poor quality of insight or information that has been acquired illegitimately can cause significant damage to organizations. Robust compliance methodologies make us the trusted choice for premium quality insights; driving some Clients to work exclusively with us over our competitors. We will continue to invest in our compliance capabilities, which provides us with a clear competitive advantage over our competitors, directly supporting our drive to gain market share and achieve revenue growth.

Growth of Our Core and Adjacent Markets. Our growth is dependent upon the overall growth of the Insight Network market, which is our core market, as well as the adjacent Research and IDA markets. We estimate the Insight Network market has consistently grown historically at 5.5x to 8.0x GDP growth, achieving 17% growth per annum since 2012 and we estimate that it will continue to grow at around 15% CAGR from 2020 to 2025. We also estimate that the $42.5 billion market research industry (as of 2019) has grown at approximately 3.5% per year since 2017, according to ESOMAR, and the $13.4 billion IDA market (as of 2019) has grown approximately 11% per year since 2017, according to ESOMAR. Continued growth in these markets will drive short and long-term growth for GLG, particularly as we position ourselves to gain market share in our core Insight Network market and capitalize on our existing and potential future product offerings to expand within the adjacent Research and IDA markets where we are underpenetrated.

Recent Developments

COVID-19 Impact

On March 11, 2020, the World Health Organization declared a global pandemic related to the COVID-19 outbreak. Governments at various levels around the world have implemented various restrictions, including travel restrictions, border closings, shelter-in-place orders, restrictions on public gatherings, quarantining of people who may have been exposed to the virus and limitations on business operations.

In response to the COVID-19 pandemic, we took several measures to ensure the safety of our customers, Network Members and employees. Beginning in March 2020, we cancelled all in-person conferences and quickly pivoted to delivering the same level of insights and content to our customers through virtual platforms. We resumed in-person conferences on a limited basis, in certain regions in the second half of 2020. To address the safety of our employees, we also closed our offices and transitioned to a fully remote workforce in March 2020. Offices were partially re-opened (with safety precautions and restrictions) in certain locations in the latter part of 2020 and into 2021, depending on infection rates and local health regulations, but we will continue to monitor developments, including the Delta variant, and adjust plans where necessary.

To address and mitigate the impact of the COVID-19 pandemic on our business, we strengthened our liquidity position by increasing cash collection efforts and implementing several cost-reduction measures (including temporary reductions in hiring and related costs, curtailment of non-essential travel, and reviewing our real estate footprint). Out of an abundance of caution, in March 2020 we drew down $25.0 million on our revolving loan facility, which was subsequently repaid in full in August 2020. For further details, see Note 9 — Borrowing Arrangements and Derivative Instruments to our audited consolidated financial statements, contained elsewhere in this prospectus.

There is a significant amount of uncertainty about the length and severity of the consequences caused by the COVID-19 pandemic. While governmental and non-governmental organizations are engaging in efforts to combat the spread and severity of the COVID-19 pandemic and related public health issues, the full extent to which the outbreak of COVID-19 could impact our business, results of operations, and financial condition is still unknown and will depend on future developments, including global response to new variants of the virus and spikes in cases in the areas where we operate. The existing uncertainties cannot be predicted; however, we will continue to assess the evolving impact of COVID-19 and adjust operations to meet all challenges.

Components of Results of Operations

The following discussion describes certain line items in our consolidated statements of operations.

Revenue

We generate revenue primarily from subscription arrangements that provide customers with access to our Insight Network through one or more of our product offerings across our product suite. Subscription arrangements with customers are typically twelve months in duration, and subscription fees are nonrefundable. Subscription arrangements are structured as time-based or consumption-based. We also derive revenue from stand-alone arrangements, which are primarily discrete projects with defined deliverables. The different types of arrangements with our customers are described in further detail below.

Time-based subscriptions

Time-based subscriptions include a single promise to stand ready over the stated contract term to deliver a series of distinct services with typically unlimited usage rights to the customer. Additionally, our time-based subscription contracts include an unconditional right to payment for the full non-refundable fee, regardless of performance to date. Revenue is recognized ratably over the contracted subscription period.

Consumption-based subscriptions

Consumption-based contracts are fixed fee or credit-based arrangements in which customers either agree to a fixed fee for each individual product or service or pay a total fee for a set number of credits that can be utilized upon consumption of a product or service with an assigned credit value. Each individual product or service represents an individual performance obligation for which revenue is recognized at the point in time that the identifiable product or service is provided to the customer. The majority of consumption-based subscriptions have a minimum commitment and an unconditional right to payment for non-refundable fees, regardless of performance to date.

Stand-alone arrangements

Our stand-alone arrangements primarily include discrete projects with defined deliverables (e.g. surveys and projects), and also include revenues from our law firm Clients, utilizing network members for expert witness use cases. Revenue for our stand-alone arrangements is recognized at the point-in-time that identifiable service or deliverable is provided to the customer.

We report our revenues by segment for our geographical regions of Americas, EMEA and APAC. For additional information concerning our reportable segments, see Note 18 – Segment Information within our audited consolidated financial statements contained elsewhere in this prospectus, as well as the “Segment Results” section contained within this “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Costs and Expenses

Cost of Revenue (excluding depreciation and amortization)

Cost of revenue primarily consists of Network Member consulting costs, direct costs associated with curating content for and hosting events (including venue, travel and other fees) and payment processing fees. Network Member consulting costs are incurred for time spent by the Network Members in providing insight to our Clients. These costs are primarily prearranged hourly rates, prorated by minute, charged by our Network Members throughout the duration of each project. Network Member costs are recorded on an accrual basis in the period in which the services are performed. We also report cost of revenue (excluding depreciation and amortization) by segment for our geographical regions of Americas, EMEA and APAC.

Operations and Support

Operations and support costs primarily consist of wages, benefits and other compensation-related costs (including stock-based compensation) for employees who support the development and maintenance of the Company’s Insight Network, which includes customer support activities, identification of Network Members and facilitating access to our platform and conducting research to identify content for event needs. In particular, expanding our Insight Network requires strategic recruiting efforts and our Client Solution and Development team leverages recruiting campaigns, industry networks and other methods to identify and validate potential new Network Members and industry leaders for GLG’s Insight network. Given our typical subscription relationships and our role as a data and technology enabled platform between Clients and Network Members, we note that these operations and support expenses do not have a direct correlation to sales volumes; however, we believe it provides valuable information with respect to our general operations and Network Member platform.

Selling, General and Administrative

Selling, general and administrative expenses consist of costs associated with administrative functions related to our existing business as well as growth and development activities. These costs primarily consist of wages, benefits and other compensation-related costs (including stock-based compensation), deferred commission amortization expense, occupancy, information technology engineering and infrastructure, legal, accounting and other professional fees, and bad debt expense. Following our initial public offering, we will incur incremental selling, general, and administrative expenses that we did not incur as a private company. Those costs include additional director and officer liability insurance and other insurance costs, as well as third-party and internal resources related to accounting, auditing, Sarbanes-Oxley Act compliance, legal, directors’ fees, investor and public relations expenses and other professional fees. We expect such expenses to further increase after we are no longer an emerging growth company.

Depreciation and Amortization

Depreciation expense consists of the depreciation of furniture, fixtures, and equipment, as well as leasehold improvements. Amortization expense consists primarily of the amortization of internally developed software.

Impairment Loss

During the year ended December 31, 2019, we recorded a $2.0 million impairment loss relating to one of our cost method investments that was deemed to be unrecoverable. We did not record any impairment loss on investments in 2020 or in the six months ended June 30, 2021.

Non-Operating Expenses

Interest Expense, Net

Interest expense, net primarily consists of interest on our long-term debt, including amounts outstanding during the period under our revolving credit facility, as well as the amortization of deferred financing costs and

the interest rate cap premium. Interest expense is partially offset by interest income earned on our deposit and money market fund accounts, which was not material in the periods presented.

Other Income

Other income during the year ended December 31, 2020, consisted of wage subsidies that we received through COVID-19-related programs in certain foreign countries. No other income was recognized during the year ended December 31, 2019. Other income was not significant for the six months ended June 30, 2020 and 2021.

Provision for (Benefit from) Income Tax

We are subject to income taxes in the United States, as well as the foreign and state jurisdictions in which we do business. These foreign jurisdictions have statutory tax rates different from those in the United States. Our effective tax rate will vary depending on the relative proportion of foreign to U.S. income, the utilization of foreign tax credits and research and development tax credits, the amount and timing of certain employee stock-based compensation transactions, the apportionment of state income taxes based on the proportion of taxable income allocable to each state, and changes in tax laws and interpretations. We regularly assess the likelihood of adverse outcomes resulting from the examination of our tax returns by the U.S. Internal Revenue Service and other tax authorities to determine the adequacy of our income tax reserves and expense. Should actual events or results differ from our current expectations, charges or credits to our income tax expense may become necessary.

For taxable years beginning after January 1, 2018, taxpayers are subjected to the global intangible low-taxed income provisions, or GILTI provisions. The GILTI provisions require us to currently recognize in U.S. taxable income, a deemed dividend inclusion of foreign subsidiary earnings in excess of an allowable return on the foreign subsidiary’s tangible assets. The ability to benefit from a deduction and foreign tax credits against a portion of the GILTI income may be limited under the GILTI rules as a result of the utilization of foreign sourced income and other potential limitations within the foreign tax credit calculation. We have made an accounting policy election, as allowed under U.S. GAAP, to recognize the impacts of GILTI within the period incurred. Therefore, no U.S. deferred taxes are provided on GILTI inclusions of future foreign subsidiary earnings.

Results of Operations

Consolidated Results

The following table sets forth our consolidated statements of operations for the six months ended June 30, 2020 and 2021, from our unaudited condensed consolidated financial statements included elsewhere in this prospectus. This information should be read in conjunction with our audited consolidated financial statements, unaudited condensed consolidated financial statements and related notes included elsewhere in this prospectus. The results of historical periods are not necessarily indicative of the results of operations for any future period.


	Six Months Ended June 30,
	2020			2021			$ Change			% Change
	(in thousands, except percentages)
Consolidated Statements of Operations Data:
Revenue	$	282,938		$	322,271		$	39,333			14	%
Costs and expenses:
Cost of revenue (excluding depreciation and amortization shown below)		75,969			86,454			10,485			14	%
Operations and support		60,611			73,377			12,766			21	%
Selling, general and administrative		98,661			162,020			63,359			64	%
Depreciation and amortization		8,895			9,471			576			6	%

Total costs and expenses		244,136			331,322			87,186			36	%

Operating income (loss)		38,802			(9,051	)		(47,853	)		-123	%
Interest expense, net		(17,468	)		(20,608	)		(3,140	)		18	%
Other income		135			21			(114	)		n.m.

Income (loss) before income taxes		21,469			(29,638	)		(51,107	)		-238	%
Provision for (benefit from) income taxes		5,291			(10,979	)		(16,270	)		-308	%

Net income (loss)	$	16,178		$	(18,659	)	$	(34,837	)		-215	%

Comparison of the Six Months Ended June 30, 2020 and June 30, 2021

Revenue

Revenue increased by $39.3 million, or 14%, comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $322.3 million primarily driven by revenue results for the Americas segment, which increased $24.3 million to $204.6 million primarily due to an increase in GLG Direct volumes and an increase in GLG Survey activity. APAC segment revenue increased $6.4 million to $52.2 million primarily driven by an increase in GLG Direct volumes and an increase in the number of GLG Direct users, particularly within consumption-based subscriptions. EMEA segment revenue increased $9.0 million to $64.5 million primarily driven by increases in GLG Direct volume and revenue generated from GLG Surveys and projects. The overall increase in revenue is also reflective of the impact of headwinds across each of our regional segments in the first half of 2020 due to the COVID-19 pandemic.

Cost of Revenue (exclusive of depreciation and amortization)

Cost of revenue increased by $10.5 million, or 14%, comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $86.5 million primarily due to a $10.5 million increase in Network Member consulting costs.

Operations and Support

Operations and support increased by $12.8 million, or 21%, comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $73.4 million primarily due to a $10.2 million increase in

compensation, mainly driven by increased headcount, a $2.8 million increase in share-based compensation, primarily resulting from the increase in intrinsic value as of June 30, 2021, a $0.4 million increase in insurance, partially offset by $0.6 million reduction in travel expenses related to COVID-19 restrictions.

Selling, General and Administrative

Selling, general and administrative expenses increased by $63.4 million, or 64%, comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $162.0 million primarily due to a $53.4 million increase in share-based compensation expense, primarily resulting from the increase in intrinsic value as of June 30, 2021, a $11.7 million increase in compensation expenses, mainly driven by the decrease in bonus expense accrued in the prior year, due to the uncertainty of the impact of COVID-19 on our business and a $2.2 million increase in professional fees. These increases were partially offset by a $1.0 million decrease in travel-related costs due to COVID-19 restrictions, a $0.7 million decrease in rent expense and a $2.0 million decrease related to reductions in other corporate expenses.

Depreciation and Amortization

Depreciation and amortization expenses increased by $0.6 million, or 6%, comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $9.5 million primarily due to increases in amortization for additional capitalized software related to technology initiatives and accelerated amortization driven by changes in the estimated useful lives of certain applications and functionality, primarily related to upgrades to our data and technology platform.

Interest Expense, Net

Interest expense, net increased by $3.1 million, or 18% comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, to $20.6 million primarily due to additional interest expense of $2.7 million primarily driven by the additional interest expense incurred on the $100.0 million of additional borrowings under the 2020 Amended Credit Facility, as well as a $0.3 million increase in the amortization of deferred financing costs and a $0.1 million increase in debt servicing fees both driven by additional costs associated with the 2020 Amended Credit Facility.

Other Income

Other income recorded in the six months ended June 30, 2020 and 2021 was $0.1 million and less than $0.1 million, respectively, which includes wage subsidies that we received through COVID-19-related programs in certain foreign countries.

Provision for (Benefit from) Income Tax

In determining the provision for (benefit from) income taxes for the six months ended June 30, 2021, we calculated income tax expense based on the estimated annual effective tax rate for the year for all jurisdictions except the U.S. Based on the forecasted 2021 results of the U.S. jurisdiction, we determined the estimated annual effective tax rate was not a meaningful methodology to calculate the income tax benefit for the U.S. for six months ended June 30, 2021. We, therefore, calculated tax expense for the U.S. based on actual year-to-date results for the six months ended June 30, 2021. In the prior year, we calculated income tax expense based on the annual effective tax rate. The annual effective tax rate is adjusted for discrete items recorded during the period.

Provision for (benefit from) income tax decreased by $16.3 million comparing the six months ended June 30, 2020 to the six months ended June 30, 2021, from an expense of $5.3 million to a benefit of $11.0 million. Our effective tax rate was 37.0% during the six months ended June 30, 2021 compared to 24.6% for the same period in the prior year. The change in the effective tax rate was primarily due to cash-settlement of stock option awards and the jurisdictional mix of earnings. Note 8 – Income Taxes in the Notes to our unaudited condensed consolidated financial statements provides additional information regarding our income taxes.

Consolidated Results

The following table sets forth our consolidated statements of operations for 2019 and 2020, from our audited consolidated financial statements included elsewhere in this prospectus. This information should be read in conjunction with our audited consolidated financial statements and related notes included elsewhere in this prospectus. The results of historical periods are not necessarily indicative of the results of operations for any future period.


	Year Ended
	2019			2020			Change %			Change
	(in thousands, except percentages)
Consolidated Statements of Operations Data:
Revenue	$	572,157		$	589,139		$	16,982			3	%
Costs and expenses:
Cost of revenue (excluding depreciation and amortization shown below)		156,278			155,453			(825	)		-1	%
Operations and support		116,319			121,427			5,108			4	%
Selling, general and administrative		205,396			213,146			7,750			4	%
Depreciation and amortization		16,188			19,220			3,032			19	%
Impairment loss		2,000			—			(2,000	)		-100	%

Total costs and expenses		496,181			509,246			13,065			3	%

Operating income		75,976			79,893			3,917			5	%
Interest expense, net		(39,504	)		(35,321	)		4,183			-11	%
Other income		—			902			902			100	%

Income before income taxes		36,472			45,474			9,002			25	%
Provision for (benefit from) income taxes		5,403			11,382			5,979			111	%

Net income	$	31,069		$	34,092		$	3,023			10	%

Comparison of the Years Ended December 31, 2019 and 2020

Revenue

Revenue increased by $17.0 million, or 3%, comparing 2019 to 2020, to $589.1 million primarily driven by revenue results for the Americas segment, which increased $11.3 million to $376.4 million primarily due to an increase in GLG Survey activity as well as a shift towards virtual GLG Events, which drove higher revenue from consumption-based subscriptions. APAC segment revenue increased $4.6 million to $95.5 million primarily driven by higher GLG Direct volumes and an increase in the number of GLG Direct Users, particularly within consumption-based subscriptions. EMEA segment revenue increased $1.4 million to $115.3 million primarily driven by upgrades on time-based subscriptions. These increases were partially offset by headwinds due to the COVID-19 pandemic, as experienced across each of our regional segments, particularly in the first half of 2020.

Cost of Revenue (exclusive of depreciation and amortization)

Cost of revenue decreased by $0.8 million, or 1%, comparing 2019 to 2020, to $155.5 million primarily due to a $3.8 million decrease in travel costs for Network Members and event hosting costs due to the COVID-19 pandemic, partially offset by a $2.2 million increase in Network Member costs due to higher Member Interactions and a $0.8 million increase in payment processing fees.

Operations and Support

Operations and support increased by $5.1 million, or 4%, comparing 2019 to 2020, to $121.4 million primarily due to a $7.9 million increase in incentive compensation, a $0.8 million increase in share-based

compensation expense, and a $0.4 million increase in insurance, partially offset by $4.0 million reduction in travel expenses related to COVID-19 restrictions.

Selling, General and Administrative

Selling, general and administrative expenses increased by $7.8 million, or 4%, comparing 2019 to 2020, to $213.1 million primarily due to a $6.6 million increase in incentive compensation, $7.9 million increase in share-based compensation expense, $2.4 million increase in rent expense for additional office space in our London, U.K. and Austin, Texas locations (for operating leases entered into prior to COVID-19), and a $2.4 million increase in software licenses. These increases were partially offset by a $6.8 million decrease in travel-related costs due to COVID-19 restrictions, a $1.2 million decrease in communication expenses, a $1.2 million decrease in professional fees, and a $2.3 million decrease related to reductions in other corporate expenses, including those driven by temporary office closures and reduction of bad debt due to improved collections.

Depreciation and Amortization

Depreciation and amortization expenses increased by $3.0 million, or 19%, comparing 2019 to 2020, to $19.2 million primarily due to increases in amortization for additional capitalized software related to technology initiatives and accelerated amortization driven by changes in the estimated useful lives of certain applications and functionality, primarily related to upgrades to our data and technology platform.

Impairment Loss

In the years ended December 31, 2019 and 2020, we recorded impairment losses of $2.0 million and nil, respectively. The impairment loss in 2019 related to one of our cost method investments deemed to be unrecoverable.

Interest Expense, Net

Interest expense, net decreased by $4.2 million, or 10.5% comparing 2019 to 2020, to $35.2 million primarily due to a $6.1 million decrease driven by the fluctuation in the variable component of the interest rate on the term loan and mandatory principal payments. The impact of the decrease in the variable rate was partially offset by $0.5 million of additional interest expense incurred in 2020 on the outstanding revolving loan facility before it was repaid in full, as well as $0.9 million additional interest expense incurred on the $100.0 million of additional borrowings resulting from the 2020 Amended Credit Facility.

Other Income

Other income of $0.9 million in 2020 consisted of wage subsidies that we received through COVID-19-related programs in certain foreign countries. No other income was recognized during 2019.

Provision for Income Tax

Provision for income tax increased by $6.0 million, comparing 2019 to 2020, to $11.4 million primarily due to the increase in pre-tax earnings, the jurisdictional mix of pre-tax earnings and provision-to-return adjustments. The effective income tax rate was 14.8% in 2019 and 25.0% in 2020. Note 8 – Income Taxes in the Notes to our audited consolidated financial statements provides additional information regarding the Company’s income taxes.

Segment Results

The following table sets forth our revenue, cost of revenue (excluding depreciation and amortization) and segment contribution for each of our segments, for the periods presented (in thousands, except percentages):

Comparison of the Six Months Ended June 30, 2020 and June 30, 2021

Revenue:


	Six Months Ended June 30,
	2020		2021		Change %			Change
Americas	$	180,355	$	204,606	$	24,251			13	%
EMEA		55,596		64,548		8,952			16	%
APAC		45,790		52,167		6,377			14	%
Other		1,197		950		(247	)		-21	%

	$	282,938	$	322,271	$	39,333			14	%

Cost of Revenue (excluding depreciation and amortization):


	Six Months Ended June 30,
	2020		2021		Change %		Change
Americas	$	47,980	$	54,679	$	6,699		14	%
EMEA		14,837		16,754		1,917		13	%
APAC		12,804		14,638		1,834		14	%
Other		348		383		35		10	%

	$	75,969	$	86,454	$	10,485		14	%

Segment Contribution:


	Six Months Ended June 30,
	2020		2021		Change %			Change
Americas	$	132,375	$	149,927	$	17,552			13	%
EMEA		40,759		47,794		7,035			17	%
APAC		32,986		37,529		4,543			14	%
Other		849		567		(282	)		-33	%

Americas

Revenue increased $24.3 million, or 13%, from the six months ended June 30, 2020 to the six months ended June 30, 2021 primarily due to an increase in GLG Direct volumes and an increase in survey activity. The increase in 2021 is also reflective of the impact of headwinds in the overall market in the first half of 2020 due to the COVID-19 pandemic, which negatively impacted both consumption-based subscriptions as well as stand-alone arrangements, particularly projects, in the prior year.

Cost of revenue increased $6.7 million, or 14%, to $54.7 million primarily driven by higher GLG Direct volumes, partially offset by lower in-person related expenses due to the COVID-19 pandemic. As a result, segment contribution increased $17.6 million, or 13%, to $149.9 million. Segment contribution margin decreased by 12 basis points, driven by higher Network Member costs in the current period compared to the first six months of 2020, due to the COVID-19 pandemic.

EMEA

Revenue increased $9.0 million, or 16%, from the six months ended June 30, 2020 to the six months ended June 30, 2021, to $64.5 million primarily driven by increases in GLG Direct volume and revenue generated from GLG surveys and projects. The increase in 2021 is also reflective of the impact of headwinds in the overall market in the first half of 2020 due to the COVID-19 pandemic, which depressed usage on consumption-based subscriptions as well as stand-alone arrangements, particularly across survey and projects activity during that period.

Cost of revenue increased $1.9 million, or 13%, to $16.8 million primarily driven by the increase in GLG Direct volumes which drove the increase in revenue described above, partially offset by favorable Network Member rates within the GLG Direct product offering. As a result, segment contribution increased $7.0 million, or 17%, to $47.8 million and segment contribution margin increased by 73 basis points.

APAC

Revenue increased $6.4 million, or 14%, from the six months ended June 30, 2020 to the six months ended June 30, 2021, to $52.2 million primarily driven by higher GLG Direct volumes and an increase in the number of GLG Direct Users, particularly within consumption-based subscriptions.

Cost of revenue increased $1.8 million, or 14%, to $14.6 million, aligned with the increase in revenue driven by higher GLG Direct volumes. As a result, segment contribution increased $4.5 million, or 14%, to $37.5 million. Segment contribution margin decreased by 10 basis points, driven by higher Network Member costs in the current period compared to the first six months of 2020, due to the COVID-19 pandemic.

Other

Other segment revenue consists primarily of subscription revenue generated from GLG Institute, our executive advisory program, and our Social Impact Programs. Revenue decreased $0.2 million, or 21%, from the six months ended June 30, 2020 to the six months ended June 30, 2021, to $1.0 million primarily driven by lower volume within GLG Institute.

Cost of revenue remained at $0.4 million, mainly due to increased volume for Social Impact Programs offset by decreased volume for GLG Institute. Segment contribution decreased $0.3 million, or 33%, which was generally aligned with the decline in revenue for the period.

Comparison of the Years Ended December 31, 2019 and 2020

Revenue:


	Year Ended
	2019		2020		Change %			Change
Americas	$	365,127	$	376,418	$	11,291			3	%
EMEA		113,919		115,326		1,407			1	%
APAC		90,903		95,471		4,568			5	%
Other		2,208		1,924		(284	)		-13	%

	$	572,157	$	589,139	$	16,982			3	%

Cost of Revenue (excluding depreciation and amortization):


	Year Ended
	2019		2020		Change %			Change
Americas	$	97,533	$	98,768	$	1,235			1	%
EMEA		31,300		29,206		(2,094	)		-7	%
APAC		26,669		26,539		(130	)		0	%
Other		776		940		164			21	%

	$	156,278	$	155,453	$	(825	)		-1	%

Segment Contribution:


	Year Ended
	2019		2020		Change %			Change
Americas	$	267,594	$	277,650	$	10,056			4	%
EMEA		82,619		86,120		3,501			4	%
APAC		64,234		68,932		4,698			7	%
Other		1,432		984		(448	)		-31	%

Americas

Revenue increased $11.3 million, or 3%, from 2019 to 2020, to $376.4 million primarily due to an increase in survey activity as well as a shift towards virtual GLG Events, which drove higher revenue from consumption-based subscriptions. These increases were partially offset by headwinds in the overall market due to the COVID-19 pandemic, particularly in the first half of 2020, which impacted both consumption-based subscriptions as well as stand-alone arrangements, particularly for projects.

Cost of revenue increased $1.2 million, or 1%, to $98.8 million primarily driven by higher volume, partially offset by lower in-person related expenses due to the COVID-19 pandemic. As a result, segment contribution increased $10.1 million, or 4%, to $277.7 million, which was generally aligned with the segment’s revenue results and resulted in 47 basis points of segment contribution margin expansion.

EMEA

Revenue increased $1.4 million, or 1%, from 2019 to 2020, to $115.3 million primarily driven by upgrades on time-based subscriptions, partially offset by the impact of COVID-19 which depressed usage on consumption-based subscriptions as well as stand-alone arrangements, particularly across survey and projects activity.

Cost of revenue decreased $2.1 million, or 7%, to $29.2 million driven by a meaningful shift in GLG Events from in-person to virtual volume due to the COVID-19 pandemic. As a result, segment contribution increased $3.5 million, or 4%, to $86.1 million, which resulted in 215 basis points of segment contribution margin expansion.

APAC

Revenue increased $4.6 million, or 5%, from 2019 to 2020, to $95.5 million primarily driven by higher GLG Direct volumes and an increase in the number of GLG Direct Users, particularly within consumption-based subscriptions. Further, the increase was driven by higher survey and project activity, particularly within our consumption-based subscriptions and stand-alone arrangements.

Cost of revenue decreased $0.1 million to $26.5 million due to a shift in GLG Events from in-person to virtual due to the COVID-19 pandemic, partially offset by the impact of higher GLG Direct volumes. Segment contribution increased $4.7 million, or 7%, to $68.9 million, which resulted in 154 basis points of segment contribution margin expansion.

Other

Other segment revenue consists primarily of subscription revenue generated from GLG Institute, our executive advisory program, and Social Impact Programs. Revenue decreased $0.3 million, or 13%, from 2019 to 2020, to $1.9 million primarily driven by a slowdown in new business acquisition as a result of the COVID-19 pandemic.

Cost of revenue increased $0.2 million, or 21%, to $0.9 million driven by the flow-through of the decline in revenue. As a result, segment contribution decreased $0.4 million, or (31%), which was generally aligned with the other segment’s revenue results.

Non-GAAP Financial Measures

In addition to our GAAP financial results, we believe the non-GAAP financial measure Adjusted EBITDA is useful in evaluating our performance. Accordingly, we believe that this non-GAAP financial measure provides useful information to investors, analysts and other interested parties in understanding and evaluating our operating results in the same manner as our management team and Board. This non-GAAP financial measure should not be considered in isolation from, or as substitutes for, financial information prepared in accordance with GAAP. This non-GAAP financial measure is presented for supplemental information purposes only and may be different from the measure presented by other companies. A reconciliation of the non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP and a further discussion of how we use non-GAAP financial measures is provided below.

Adjusted EBITDA. We define Adjusted EBITDA as GAAP net income adjusted for (i) interest expense (including amortization of deferred financing fees), net of interest income; (ii) tax provision (benefit); (iii) depreciation of property and equipment; (iv) amortization of capitalized internal-use software; (v) share-based compensation expense; (vi) impairment losses on investments; (vii) expenses related to the transformation of our leadership team including severance, signing, recruiting, and retention expenses for executives; (viii) one-time transaction costs, including special bonus payments; and (ix) certain non-recurring legal fees and other items which do not reflect ongoing operating results. We believe that Adjusted EBITDA is an appropriate measure of operating performance in addition to EBITDA because it eliminates the impact of other items that we believe reduce the comparability of our underlying core business performance from period to period and is therefore useful to our investors in comparing the core performance of our business from period to period. EBITDA and Adjusted EBITDA may not be comparable to other similarly titled captions of other companies due to differences in methods of calculation.

A reconciliation of net income to Adjusted EBITDA is set forth below for the periods indicated (in thousands, except percentages):


	Year Ended December 31,						Six Months Ended June 30,
	2019			2020			2020			2021
Net income (loss)	$	31,069		$	34,092		$	16,178		$	(18,659	)
Interest expense, net		39,504			35,321			17,468			20,608
Provision for (benefit from) income taxes		5,403			11,382			5,291			(10,979	)
Depreciation and amortization		16,188			19,220			8,895			9,471

EBITDA	$	92,164		$	100,015		$	47,832		$	441
Transaction-related costs⁽¹⁾		6,896			15,146			2,748			5,795
Share-based compensation⁽²⁾		2,012			10,674			6,601			62,718
Other compensation costs and professional fees⁽³⁾		5,312			3,863			1,608			561
Impairment loss⁽⁴⁾		2,000			—			—			—
Government subsidies⁽⁵⁾		—			(902	)		(135	)		(20	)
Legal fees⁽⁶⁾		89			232			225			98

Adjusted EBITDA	$	108,473		$	129,028		$	58,879		$	69,593

Net Income (Loss) Margin		5.4	%		5.8	%		5.7	%		(5.8	)%

Adjusted EBITDA Margin		19.0	%		21.9	%		20.8	%		21.6	%

(1)

(2)

(3)	Represents costs related to severance, recruiting, sign-on bonuses and other professional fees associated with the transition of the leadership team.

(4)	Represents an impairment loss related to one of our cost method investments deemed to be unrecoverable. See Note 2—Summary of Significant Accounting Policies—Other Investments within our audited consolidated financial statements contained elsewhere in this prospectus.

(5)	Represents wage subsidies that we received through COVID-19-related programs in certain foreign countries, included in Other income within our consolidated statements of operations.

(6)

Segment Profitability Metric

Segment contribution, as presented within the table below, is defined as segment revenue less associated segment cost of revenues (exclusive of depreciation). Segment contribution margin, as presented within the table below, is defined as segment contribution as a percentage of segment revenue.

The tables below set forth the revenue and segment contribution by reportable segment, and consolidated, reconciled to our GAAP consolidated operating income for the six months ended June 30, 2020 and 2021 (in thousands, except percentages).


	For the six months ended June 30, 2020
	Americas			EMEA			APAC			Other			Consolidated
Revenue	$	180,355		$	55,596		$	45,790		$	1,197		$	282,938
Cost of revenue (exclusive of depreciation and amortization)		47,980			14,837			12,804			348			75,969

Segment contribution	$	132,375		$	40,759		$	32,986		$	849

Segment contribution margin		73	%		73	%		72	%		71	%
Other costs and expenses
Operations and support														60,611
Selling, general and administrative														98,661
Depreciation and amortization														8,895

Operating income													$	38,802

Interest expense, net														(17,468	)
Other income														135

Income before income taxes													$	21,469


	For the six months ended June 30, 2021
	Americas			EMEA			APAC			Other			Consolidated
Revenue	$	204,606		$	64,548		$	52,167		$	950		$	322,271
Cost of revenue (exclusive of depreciation and amortization)		54,679			16,754			14,638			383			86,454

Segment contribution	$	149,927		$	47,794		$	37,529		$	567

Segment contribution margin		73	%		74	%		72	%		60	%
Other costs and expenses
Operations and support														73,377
Selling, general and administrative														162,020
Depreciation and amortization														9,471

Operating loss													$	(9,051	)

Interest expense, net														(20,608	)
Other income														21

Loss before income taxes													$	(29,638	)

The tables below set forth the revenue and segment contribution by reportable segment, and consolidated, reconciled to our GAAP consolidated operating income for the years ended December 31, 2019 and 2020 (in thousands, except percentages).


	2019
	Americas			EMEA			APAC			Other			Consolidated
Revenue	$	365,127		$	113,919		$	90,903		$	2,208		$	572,157
Cost of revenue (exclusive of depreciation and amortization)		97,533			31,300			26,669			776			156,278

Segment contribution	$	267,594		$	82,619		$	64,234		$	1,432

Segment contribution margin		73	%		73	%		71	%		65	%
Other costs and expenses
Operations and support														116,319
Selling, general and administrative														205,396
Depreciation and amortization														16,188
Impairment loss														2,000

Operating income													$	75,976

Interest expense, net														(39,504	)
Other income														—

Income before income taxes													$	36,472


	2020
	Americas			EMEA			APAC			Other			Consolidated
Revenue	$	376,418		$	115,326		$	95,471		$	1,924		$	589,139
Cost of revenue (exclusive of depreciation and amortization)		98,768			29,206			26,539			940			155,453

Segment contribution	$	277,650		$	86,120		$	68,932		$	984

Segment contribution margin		74	%		75	%		72	%		51	%
Other costs and expenses
Operations and support														121,427
Selling, general and administrative														213,146
Depreciation and amortization														19,220
Impairment loss														—

Operating income													$	79,893

Interest expense, net														(35,321	)
Other income														902

Income before income taxes													$	45,474

Liquidity and Capital Resources

We measure liquidity in terms of our ability to fund the cash requirements of our business operations, including working capital needs, capital expenditures, contractual obligations and debt service with cash flows from operations and other sources of funding. Our primary sources of liquidity and capital resources are cash provided from operating activities, cash and cash equivalents on hand, and proceeds from our secured term loan and revolving credit facility. We had cash and cash equivalents of $97.9 million as of June 30, 2021.

We believe that our sources of liquidity and capital will be sufficient to finance our continued operations and growth strategy for at least the next twelve months. Our primary requirements for liquidity and capital are

working capital, capital expenditures to support our operations, debt servicing costs, and general corporate needs. We have in the past, and may in the future, refinance our existing indebtedness with new debt arrangements and utilize a portion of borrowings to return capital to our stockholders. Please see “—2021 Amended Credit Facility” below for details on a refinancing transaction that occurred on August 27, 2021.

We expect purchases of property and equipment for the year ended December 31, 2021 to be approximately between $8.0 million and $10.0 million. The majority of this will be enhancements to data infrastructure and leasehold improvements for existing or new office space. In addition, for the year ended December 31, 2021 we expect to spend approximately between $11.0 million and $9.0 million on developing our scalable cloud-based infrastructure and the purchase and development of software, mainly to support digitizing the GLG experience. We anticipate our cash on hand and future cash flows from operations will provide the funds needed to meet our anticipated capital expenditure needs in the year ended December 31, 2021.

We also have contractual obligations, including non-cancellable operating leases for office space, with terms expiring through January 2028. Rent expense from our operating leases was $17.2 million and $19.8 million for the years ended December 31, 2019 and 2020, respectively, included in selling, general and administrative expense on the consolidated statements of operations. Rent expense from our operating leases was $9.2 million for the six months ended June 30, 2021. Future minimum annual rental payments required under these operating lease agreements as of December 31, 2020 is presented within the notes to our audited consolidated financial statements (Note 15—Commitments and contingencies), included elsewhere in this prospectus. We also have contractual obligations to make payments to certain employees pursuant to retention bonus arrangements, subject to vesting based on the applicable terms. On September 7, 2021, we announced additional retention bonuses of $11.1 million to unvested stock option holders, which are subject to vesting based on the applicable terms. We expect to pay approximately $21.3 million in retention bonuses in 2021 through 2025.

Our assessment of the period of time through which our financial resources will be adequate to support our operations is a forward-looking statement and involves risks and uncertainties. Our actual results and our future capital requirements could vary because of many factors, including our growth rate, the timing and extent of spending to expand into new markets, and the expansion of activities. We may enter into arrangements to acquire or invest in complementary businesses, products and technologies. We have based this estimate on assumptions that may prove to be wrong, and we could use our available capital resources sooner than we currently expect. We may be required to seek additional equity or debt financing. In the event that additional financing is required from outside sources, we may not be able to raise it on terms acceptable to us or at all. If we are unable to raise additional capital when desired, or if we cannot expand our operations or otherwise capitalize on our business opportunities because we lack sufficient capital, our business, results of operations and financial condition would be adversely affected.

Senior Secured Credit Facility

2018 Credit Facility

On December 5, 2018, the Company entered a $615.0 million Senior Secured Credit Facility (“2018 Credit Facility”). The 2018 Credit Facility consisted of a six-year $575.0 million term loan and a revolving loan facility of up to $40.0 million. The proceeds from the 2018 Credit Facility were used to repay the $258.8 million term loan balance under the Company’s prior credit facility in December 2018 and to fund a portion of the $362.2 million of cash dividends made on December 14, 2018 to holders of Series A convertible preferred stock and common stock and a $18.0 million special bonus made in December 2018 and January 2019 to vested option holders. During the year ended December 31, 2018, the Company incurred an additional $5.4 million in bank and legal fees and recorded an original issue discount of $6.2 million related to the 2018 Credit Facility, which were deferred and are included, net of amortization, within other non-current assets, current portion of term loans, and term loans on the consolidated balance sheets contained elsewhere in this prospectus.

The revolving loan facility borrowing capacity under the 2018 Credit Facility is reduced by any outstanding letters of credit. There were no amounts outstanding under the revolving loan facility and no outstanding letters

of credit that would have reduced the amount available under the revolving loan facility in effect as of the date of this offering. The Company must pay a commitment fee to the administrative agent for maintaining availability of the revolving commitment, payable quarterly until the termination date. The commitment fee is 0.5% per year, stepping down to 0.375% per year at a consolidated net leverage ratio of 3.25:1.00, on the average undrawn amounts, as reasonably determined by the administrative agent.

In connection with uncertainties related to the COVID-19 pandemic, we put precautionary measures in place to protect our liquidity, including an election on March 23, 2020, to draw $25.0 million of the total available $40.0 million on the revolving loan facility. The Company did not anticipate that it would need to utilize these funds but did so out of an abundance of caution and conservatism. The Company later repaid the $25.0 million revolver loan on August 20, 2020. Interest on the revolver loan was incurred at a rate of 5.3%, paid on a monthly basis during the loan period, totaling $0.5 million, which is included in Interest expense, net on our consolidated statement of operations for the year ended December 31, 2020.

2020 Amended Credit Facility

On November 4, 2020, we amended the 2018 Credit Facility with an Incremental Term Loan (“2020 Amended Credit Facility”). The 2020 Amended Credit Facility included an incremental $100.0 million of borrowings, increasing the total borrowings under the term loans to $675.0 million, and no change to the revolving loan facility of up to $40.0 million.

The term loans under the 2020 Amended Credit Facility are payable in fixed quarterly installments of $1.7 million through September 30, 2024 with a final payment of any unpaid principal and interest due on December 12, 2024. Borrowings under the 2020 Amended Credit Facility are collateralized by a first priority lien on substantially all of our assets and bear interest at either LIBOR plus a spread, based on a consolidated net leverage ratio, or the higher of the bank’s Prime Rate, Federal Funds Effective Rate plus 0.5% or monthly Eurodollar Base rate plus 1.0%, as defined, plus a spread, also based on a consolidated net leverage ratio. Our interest rate under the term loans in effect at December 31, 2019 and 2020 was approximately 6.0% and 5.8%, respectively. Our interest rate under the term loans in effect at June 30, 2020 and 2021 was approximately 5.3% and 5.8%, respectively.

The proceeds of $100.0 million from the 2020 Amended Credit Facility, in addition to $70.0 million of excess cash on the balance sheet, were used to fund a $158.6 million cash dividend made on November 13, 2020 to holders of Series A convertible preferred stock and common stock and an $8.8 million special bonus made in November and December 2020 to vested option holders. During the year ended December 31, 2020, related to this transaction, we incurred an additional $2.6 million in bank and legal fees, which were deferred and are included, net of amortization, within current portion of term loans and term loans on the consolidated balance sheets contained elsewhere in this prospectus.

The 2020 Amended Credit Facility requires an additional annual repayment if, in any year, starting with the year ended December 31, 2021, there is excess cash flow, as defined by the 2020 Amended Credit Facility (“Excess Cash Flow”). Under the 2018 Credit Facility, we were not required to make an Excess Cash Flow payment for the years ended December 31, 2019 and 2020. We may voluntarily make prepayments without a prepayment fee. Such voluntary prepayment may be used, at our discretion, to offset any additional payment associated with Excess Cash Flow for the related annual period. The 2020 Amended Credit Facility also requires us to pay a premium if any prepayment or repayment is made in connection with certain repricing transactions, change of control or public offering transactions as defined by the 2020 Amended Credit Facility.

The 2020 Amended Credit Facility requires us to comply with various covenants which include restrictions on payouts of certain earnings and other payments, as well as compliance with certain financial ratios. At December 31, 2020 and June 30, 2021, we were in compliance with our financial ratio covenants.

2021 Amended Credit Facility

On August 27, 2021, we amended the 2020 Amended Credit Facility with an Incremental Term Loan (“2021 Amended Credit Facility”). The 2021 Amended Credit Facility included an incremental $300.0 million of borrowings, increasing the total borrowings under the term loans to $975.0 million, and no change to the revolving loan facility of up to $40.0 million.

The term loans under the 2021 Amended Credit Facility are payable in fixed quarterly installments of $2.4 million through September 30, 2024 with a final payment of any unpaid principal and interest due on December 12, 2024. Borrowings under the 2021 Amended Credit Facility are collateralized by a first priority lien on substantially all of our assets and bear interest at either LIBOR plus a spread, based on a consolidated net leverage ratio, or the higher of the bank’s Prime Rate, Federal Funds Effective Rate plus 0.5% or monthly Eurodollar Base rate plus 1.0%, as defined, plus a spread, also based on a consolidated net leverage ratio.

The proceeds of the $300.0 million of incremental borrowings under the 2021 Amended Credit Facility, in addition to $24.6 million of excess cash, were used to fund a $301.8 million cash dividend made on September 7, 2021 to holders of Series A convertible preferred stock and common stock and a $17.8 million special bonus to be made in September 2021 to vested option holders. We incurred $5.0 million in bank and legal fees related to this transaction.

The 2021 Amended Credit Facility requires an additional annual repayment if, in any year, starting with the year ended December 31, 2022, there is excess cash flow, as defined by the 2021 Amended Credit Facility. Under the 2021 Amended Credit Facility, we may voluntarily make prepayments without a prepayment fee. Such voluntary prepayments may be used, at our discretion, to offset any additional payment associated with excess cash flow required by the 2021 Amended Credit Facility for the related annual period. The 2021 Amended Credit Facility also requires us to pay a premium if any prepayment or repayment is made in connection with certain repricing transactions, change of control or public offering transactions as defined by the 2021 Amended Credit Facility.

The 2021 Amended Credit Facility requires us to comply with various covenants, which include restrictions on payouts of certain earnings and other payments, as well as compliance with certain financial ratios.

Derivative Instruments

On February 1, 2019, we entered into an interest rate cap agreement that caps the LIBOR interest rate at 3.5% on a notional amount of $250.0 million. On February 5, 2019, we paid an interest rate cap premium of $0.3 million. The interest rate cap agreement is effective from February 1, 2019, with a maturity date of January 31, 2022. At December 31, 2020 and June 30, 2021, the notional amount of $250.0 million covered approximately 38%, of our variable rate debt on the 2020 Amended Credit Facility.

On May 20, 2021, we entered into an interest rate cap agreement that caps the LIBOR interest rate at 1.0% on a notional amount of $300.0 million. On May 24, 2021, the Company paid an interest rate cap premium of $0.1 million. The interest rate cap agreement is effective from January 31, 2022, with a maturity date of January 31, 2023.

Summary Statements of Cash Flows

We have historically generated significant cash flows from our operating activities. Our strong operating cash flow results have been continuously maintained by the leverage characteristics of our subscription-based business model, for which payments from customers are generally received in advance. Our operating cash flow has also benefited from our ongoing efforts to improve the operating efficiencies of our businesses as well as a focus on the optimal management of our working capital as we increase sales.

The following table shows our cash flows from operating activities, investing activities and financing activities for the stated periods (in thousands):


	Year Ended December 31,						Six Months Ended June Ended 30,
	2019			2020			2020			2021
Net cash provided by operating activities	$	24,178		$	99,817		$	30,898		$	5,528
Net cash used in investing activities		(21,707	)		(16,913	)		(7,932	)		(5,806	)
Net cash (used in) provided by financing activities		(5,988	)		(68,362	)		18,702			(5,140	)

(Decrease) increase in cash and cash equivalents	$	(3,517	)	$	14,542		$	41,668		$	(5,418	)

Operating Activities

In the six months ended June 30, 2020, net cash provided by operating activities was $30.9 million, compared to net cash provided by operating activities of $5.5 million for the six months ended June 30, 2021, a decrease of $25.4 million. This decrease was primarily the result of changes in operating assets and liabilities, including a $17.5 million net decrease in the change in unearned revenue and accounts receivable driven by timing of subscription renewals, as well as a $1.1 million increase in the change in accrued compensation reflecting an increase in the first six months of 2021 bonuses compared to the six months of 2020, a $1.6 million decrease in the change in taxes payable due to income tax payments in excess of current income taxes, partially offset by a $2.3 million decrease in the change in the share-based compensation liability, reflecting timing of payments to cash-settle outstanding, vested awards.

During the year ended December 31, 2019, net cash provided by operating activities was $24.2 million, compared to net cash provided by operating activities of $99.8 million for the year ended December 31, 2020, an increase of $75.6 million. This increase was primarily the result of changes in operating assets and liabilities, including a $29.2 million net increase in the change in unearned revenue and accounts receivable driven by timing of subscription renewals, as well as a $13.2 million increase in the change in accrued compensation reflecting an increase in 2020 bonuses compared to 2019, a $10.4 million increase in the change in taxes payable due to current income taxes in excess of income tax payments as well as an increase in other accrued non-income taxes, and a $8.7 million increase in share-based compensation resulting from the remeasurement of share-based payment awards to intrinsic value partially offset by a $2.3 million decrease in the change in the share-based compensation liability, reflecting timing of payments to cash-settle outstanding, vested awards.

Investing Activities

In the six months ended June 30, 2020, net cash used in investing activities was $7.9 million, compared to net cash used in investing activities of $5.8 million for the six months ended June 30, 2021, a decrease of $2.1 million. This decrease was primarily driven by a decrease in additions to internally developed software of $1.2 million, as well as a decrease in property and equipment additions of $0.9 million. During the six months ended June 30, 2020, our property and equipment additions of $1.8 million included leasehold improvements, furniture and equipment primarily for offices in Austin, Sydney, Dublin and Beijing. During the six months ended June 30, 2021, property and equipment additions of $0.9 million included primarily equipment, leasehold improvements and furniture for New York, Austin, Shanghai and India offices. During the six months ended June 30, 2020, our additions to internally developed software were $6.1 million and included significant investments in our data and technology platform, specifically related to improving the Client and Network Member experience. In the six months ended June 30, 2021, we continued to invest in our data and technology platform with $4.9 million in additions to internally developed software representing continued investments in technology related to the Client experience and optimization of data and algorithms.

During the year ended December 31, 2019, net cash used in investing activities was $21.7 million, compared to net cash used in investing activities of $16.9 million for the year ended December 31, 2020, a

decrease of $4.8 million. This decrease was primarily driven by a decrease in property and equipment additions of $2.7 million, as well as a decrease in additions to internally developed software of $2.2 million. During 2019, our property and equipment additions of $5.8 million included leasehold improvements, furniture and equipment for the Austin, Beijing, London, San Francisco, Dubai and India offices. During 2020, property and equipment additions of $3.2 million included leasehold improvements and furniture for the Sydney office location, as well as equipment for the Dublin office. During 2019, our additions to internally developed software were $16.0 million and included significant investments in our data and technology platform, specifically related to improving the Client and Network Member experience. In 2020, we continued to invest in our data and technology platform with $13.8 million in additions to internally developed software representing continued investments in technology related to the Client experience and optimization of data and algorithms.

Financing Activities

In the six months ended June 30, 2020, net cash provided by financing activities was $18.7 million, compared to net cash used in financing activities of $5.1 million for the six months ended June 30, 2021, a decrease of $23.8 million. The primary driver of cash provided by financing activities during the six months ended June 30, 2020 was the $25.0 million of proceeds from the revolver loan, partially offset by $2.9 million in repayments of term loans and $3.5 million related to the repurchase of common stock. Net cash used in financing activities during the six months ended June 30, 2021 included repayments of term loans of $3.4 million and the repurchase of common stock of $2.6 million.

During the year ended December 31, 2019, net cash used in financing activities was $6.0 million, compared to net cash used in financing activities of $68.4 million for the year ended December 31, 2020, an increase of $62.4 million. The primary driver of the increase in cash used in financing activities during 2020 was the $158.6 million of dividends paid to Series A convertible preferred stockholders and common stockholders, with no dividends paid in the prior year. Partially offsetting these uses of cash was $98.3 million of proceeds from the 2020 Amended Credit Facility, net of a $1.8 million discount. There were no new borrowings in 2019.

Critical Accounting Policies and Significant Management Estimates

We prepare our consolidated financial statements in accordance with U.S. GAAP. The preparation of consolidated financial statements also requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues, costs and expenses and related disclosures. We base these estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results could differ from these estimates.

We consider the following accounting policies to be those that require the most subjective judgment or that involve uncertainty that could have a material impact on our consolidated financial statements. If actual results differ significantly from management’s estimates and projections, there could be a material effect on our financial statements. This is not a comprehensive list of all of our accounting policies. In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP, with no need for management’s judgment in its application. For a discussion of our other accounting policies, see Note 2—Summary of Significant Accounting Policies within our audited consolidated financial statements included elsewhere in this prospectus.

Share-Based Compensation

We apply the provisions of ASC 718, Compensation—Stock Compensation (“ASC 718”) to awards of equity-based instruments. Our equity-based instruments include stock options (the “awards”) for which the vesting is service-based. The awards generally vest over a four-year period from the grant date and are subject to guidance set forth in ASC 718 which requires a company to measure the fair value of stock-based compensation as of the grant date of the award. Our Board intends all awards granted to be exercisable at a price per share not less than the per share fair value of our common stock underlying such awards on the date of grant. Stock-based

compensation expense reflects the cost of employee services received in exchange for the awards. We account for forfeitures as they occur.

We classify all awards with a cash settlement feature that are expected to be cash settled as a liability under ASC 718. Prior to becoming a public company we measured our liability-classified awards using the intrinsic value method, as permitted by ASC 718 for nonpublic entities. We measured the intrinsic value of an award as the difference between the fair value of our common stock and the exercise price of the underlying shares. In the third quarter of 2021, upon becoming a public company as defined in ASC 718, the Company will change the valuation method used and remeasure its liability classified awards at fair value using the Black-Scholes option pricing model.

We plan to record the impact of the change in valuation methods as a cumulative effect of a change in accounting principle, as permitted by ASC 250, in the third quarter of 2021. The effect of the change will increase the liability by the difference in compensation cost measured using the intrinsic value method and the fair value method. Any changes in fair value after the initial adoption will be recorded as compensation expense in the consolidated statement of operations.

Upon the completion of an initial public offering, it is the Company’s intent to no longer cash settle stock-based awards. This will result in a liability-to-equity modification of our awards. As a result, the liability for our stock-based awards will be reclassified to additional paid-in capital as of the modification date and the unvested awards will be accounted for as equity-classified awards.

As of June 30, 2021, we had $31.3 million of total unrecognized stock-based compensation expense, and the weighted average remaining period over which the nonvested options are expected to vest is 2.3 years.

Common Stock Valuation

We are required to estimate the fair value of the common stock underlying our stock-based awards when performing fair value calculations related to the awards. As there has been no public market for our common stock to date, the fair value of the common stock underlying our stock-based awards has been determined by our Board, with input from management, and in consideration of our most recently available third-party valuations of the common stock. Our determination of the value of our common stock was performed using methodologies, approaches and assumptions consistent with the American Institute of Certified Public Accountants (AICPA), Audit and Accounting Practice Aid Series: Valuation of Privately Held Company Equity Securities Issued as Compensation (AICPA Practice Aid). The assumptions we use in the valuation models were based on future expectations combined with management judgment, and considered numerous objective and subjective factors to determine the fair value of our common stock as of the valuation date, including the following factors:

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contemporaneous valuations performed at periodic intervals by unrelated third-party specialists;

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the liquidation preferences, rights, preferences, and privileges of our convertible preferred stock relative to the common stock;

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our actual operating and financial performance;

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current business conditions and projections;

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the likelihood and timing of achieving a liquidity event for the shares of common stock underlying the stock options, such as an initial public offering, given prevailing market conditions;

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any adjustment necessary to recognize a lack of marketability of the common stock underlying the granted options;

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the market performance of comparable publicly-traded companies; and

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the U.S. and global capital market conditions.

In valuing our common stock at various dates, our Board determined the equity value of our business using various valuation methods including combinations of income and market approaches with input from management. The income approach estimates value based on the expectation of future cash flows that a company will generate. These future cash flows are discounted to their present values using a discount rate based on our weighted-average cost of capital and is adjusted to reflect the risks inherent in our cash flows. The market approach estimates value based on a comparison of the subject company to comparable public companies in a similar line of business. From the comparable companies, a representative market value multiple is determined and then applied to the subject company’s financial forecasts to estimate the value of the subject company.

Following the closing of this offering it will not be necessary to determine the fair value of our common stock, as our shares will be traded in the public market. Future expense amounts for any particular period could be affected by changes in our assumptions or market conditions.

Recent Accounting Pronouncements

A discussion of recent accounting pronouncements is included in Note 2—Summary of Significant Accounting Policies to our audited consolidated financial statements and unaudited condensed consolidated financial statements included elsewhere in this prospectus.

Quantitative and Qualitative Disclosures about Market Risk

Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. We are exposed to market risk in the ordinary course of our business. Our market risk exposure is primarily a result of fluctuations in foreign currency exchange rates and interest rates. We do not hold or issue financial instruments for trading purposes.

Foreign Currency Exchange Risk

Approximately 93% of our revenue for the six months ended June 30, 2020 and June 30, 2021 was denominated in U.S. dollars, which is our reporting currency and the functional currency of our foreign subsidiaries. The remaining 7% of our revenue was denominated in foreign currencies, principally Euros and Chinese Yuan Renminbi. The operating expenses of our foreign subsidiaries primarily consist of compensation, rent and other general administrative costs, and are generally denominated in the local currencies of our foreign offices, primarily British Pound, Chinese Yuan Renminbi, Hong Kong Dollar and Euro. As the values of these foreign currencies fluctuate over time relative to the U.S. dollar, we are exposed to foreign currency transaction risk. Transaction risk arises when we enter into a transaction that is denominated in a currency that differs from our functional currency of the U.S. dollar. As these transactions are translated into the functional currency, a gain or loss may result, which is recorded in current period earnings. A hypothetical 5% appreciation in foreign currency exchange rates between the British Pound and the U.S. dollar would have resulted in a loss of $0.9 million during the six months ended June 30, 2021. A hypothetical 5% appreciation in foreign currency exchange rates between the Chinese Yuan Renminbi and the U.S. dollar would have resulted in a loss of $0.6 million during the six months ended June 30, 2021. A hypothetical 5% appreciation in foreign currency exchange rates between the Hong Kong Dollar and the U.S. dollar would have resulted in a loss of $0.5 million during the six months ended June 30, 2021. A hypothetical 5% appreciation in foreign currency exchange rates between the Euro and the U.S. dollar would have resulted in a loss of $0.4 million during the six months ended June 30, 2021.

Interest Rate Risk

As of June 30, 2021, we had $659.9 million in outstanding borrowings under our 2020 Amended Credit Facility. On August 27, 2021, we amended our Credit Facility to borrow an additional $300.0 million under the 2021 Amended Credit Facility. Increasing the total borrowings under the term loans to $975.0 million, and no change to the revolving loan facility of up to $40.0 million.

Interest on borrowings under the 2021 Amended Credit Facility accrues at a rate per annum equal to (i) the greatest of (a) the Prime Rate in effect on such day and (b) the Federal Funds Effective Rate in effect for such day plus 0.50% and (c) the Eurodollar Rate (“LIBOR”) for an Interest Period of six months plus 1.00%; and (ii) an applicable margin of 4.75% to 5.25% for Eurodollar Loans and 3.75% to 4.25% for ABR Loans, and are therefore exposed to market risks relating to changes in interest rates.

For borrowings outstanding under the 2020 Amended Credit Facility the average interest rate for the six months ended June 30, 2021 was 5.8%.

We enter into interest rate cap agreements to manage our exposure to potential interest rate increases that may result from fluctuations in LIBOR. As of June 30, 2021, we had a three-year interest rate cap with a $250.0 million notional amount that caps LIBOR at a 3.50% rate through January 2022. On May 20, 2021, we entered into an interest rate cap agreement that will be effective starting January 31, 2022 and has a maturity date of January 31, 2023. The interest rate cap agreement entered into in May 2021 will cap the LIBOR interest rate at 1.0% on a notional amount of $300.0 million.

We currently estimate that a 100 basis point increase in the interest rate on the borrowings under the 2021 Amended Credit Facility would increase interest expense by approximately $0.8 million over the next 12 months. In the future, to manage our interest rate risk, we may refinance our existing debt or enter into interest rate cap agreements. However, we do not intend or expect to enter into derivative or interest rate cap transactions for speculative purposes.

In anticipation of LIBOR’s phase-out, the credit agreement governing our 2021 Amended Credit Facility provides for alternative base rates, as well as a transition mechanism for selecting a benchmark replacement rate for LIBOR, with such benchmark replacement rate to be mutually agreed with the administrative agent and subject to the majority lenders not objecting to such benchmark replacement. Any interest rate cap agreements in place at the time of the LIBOR phase-out will be amended concurrently with the mutual agreement reached with the lenders on our 2021 Amended Credit Facility regarding the benchmark replacement rate.

As of June 30, 2021, we had cash and cash equivalents of $97.9 million, which consisted primarily of operating cash and deposit accounts. The primary objectives of our investment activities are the preservation of capital, the fulfillment of liquidity needs and the fiduciary control of cash and investments. We do not enter into investments for trading or speculative purposes. Due to the short-term and highly liquid nature of our cash and cash-equivalents, we do not believe that an immediate 100 basis point increase or decrease in interest rates would have a material effect on our financial position or results of operations. Declines in interest rates, however, could reduce our future, potential interest income.

Credit Risk

Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of short-term, highly liquid investments classified as cash equivalents and accounts receivable. The majority of our cash and cash equivalents are with large investment grade commercial banks. Accounts receivable balances deemed to be collectible from customers have limited concentration of credit risk due to our diverse customer base and geographic dispersion.

Inflation

We do not believe that inflation has had a material effect on our business, financial condition, or results of operations. We continue to monitor the impact of inflation in order to reduce its effects through pricing strategies, productivity improvements, and cost reductions. If our costs become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases. Our inability or failure to do so could harm our business, financial condition, and operating results.

Letter from Paul Todd, CEO

I joined GLG as CEO several years ago because I saw both its inherent strength as a category creator and its incredible potential.

My decision was shaped by my life-long passion for data and tech. I am an engineer by training and at heart, and I’ve spent the bulk of my career in the technology sector. When I first moved to San Francisco in the late 90s, I became hooked on the idea that technology could solve intractable problems and that the application of sound data had the power to make things better. This belief took me to Google, where I developed and launched products based on proprietary data, then onto eBay, and now to GLG.

I was drawn to GLG’s role as pioneer in creating the insight network industry. Thanks to the vision of our founders and early GLGers, we pioneered the category and built the largest expert network in the world. With GLG, businesses were able to access the right insight, from the right expert, at the right time. As a result, we have fundamental advantages in our scale and assets, including the size of our network and the breadth of the proprietary data we capture from the millions of interactions between experts and clients.

I recognized immediately that GLG’s deep wealth of data could be transformed—through smart technology combined with the best of human judgment—into an even bigger business advantage. And so, we embarked on a journey to transform GLG for the future, building on our heritage of brand leadership while leveraging our scale to deliver on our mission: to bring the power of insight to every great professional decision.

Our Transformation Journey

Through our transformation, we built a stronger and more cohesive management team, aligned our people more closely with our clients, invested in our talent, and developed financial, operating, and HR processes that match the scope and sophistication of our aspirations.

We made significant new investments in our data and technology to build a platform that captures the benefits of our scale. Our platform now makes us ever faster and more precise in matching our clients to the experts who will give them the richest perspective.

We’re constantly evolving to create new product offerings, including surveys and syndicated content, to help decision-makers unlock new solutions and navigate changing times. Our clients know this means we can support them through every step of their decision-making process, so they subscribe for ongoing access to these valuable insights and tools.

In short, we equip sophisticated knowledge professionals to act with the confidence that comes from clarity. Clarity about ideas, clarity about opportunities, clarity about investments.

GLG’s Platform: The Best of Proprietary Data, Tech & Human Judgement

At the heart of our work is the interplay between technology, data and people. In connecting clients again and again with the right form of insight, our technology enables us to aggregate and bring structure to millions of proprietary data points each year. As a result, we know what the business world wants to know. Similarly, we know what expert knowledge is most important in guiding client decisions and which experts possess that knowledge. And our technology allows us to translate these data into both qualitative and quantitative insights that clients want and need. By combining these technology-driven tools with the judgement of the GLGers in our account and expert recruiting teams, we are building an integrated platform that grows smarter and more powerful with every interaction.

Our platform fuels a self-reinforcing flywheel. Exceptional client outcomes drive satisfying experiences for both clients and experts, which fuels growing proprietary data assets and attracts new clients and experts into our network. This gives us the power to carefully construct product offerings that can inform our clients’ decision-making journeys with high speed and precision. Whether a client is considering a new investment strategy, exploring a new product, or marketing to a new segment, we see the power of our platform at work every day.

And our customers agree. We maintain deep, enduring relationships with our clients—twenty-two of our top twenty-five clients have been with us for over a decade and 90% of our revenue comes from long-term subscriptions.

Our Social Commitment

Over the last ten years, our client list has expanded to encompass pro-bono work for nonprofits and foundations, revealing an inspiring truth: a single GLG expert interaction can change thousands of lives. In the last year alone, our Social Impact Initiative has supported 250 social sector organizations who reach more than 40 countries. Whether those organizations are working to accelerate vaccine distribution or bringing fresh water to those in need, these initiatives engage our employees and experts in bringing GLG’s wider purpose to life in unusually powerful ways.

Investing in GLG’s Future

GLG has never been better positioned than it is right now. We’ve proven that we are resilient and innovative, and that our history, scale, and values underpin a growing business model that equips us to rise to any challenge.

Demand is growing. Millions of knowledge workers globally need insights in the face of uncertainty about economic, environmental, and social trends. There are new geographies and client segments for us to enter, and there are adjacent markets—like market research and information data and analytics—that we have already entered. Our data assets grow stronger day by day and our people and products are in ever greater demand.

This adds up to extraordinary momentum. I hope you will consider joining us.

LOGO

Paul

BUSINESS

Our Company

GLG’s platform enables this trusted exchange of insights between users and experts through a range of product offerings (such as direct interactions, surveys, content, and integrated insights) that map to Clients’ workflows. To ensure quality of insight, our platform leverages a proprietary database that includes organized industry research, client preferences, client-expert interaction metadata and predictive analytics. Our platform also facilitates the delivery of expert insights to our Clients through platform applications and interfaces, supported by our account teams who ensure the trust and quality of the Client and Network Member experience. For Network Members, our platform also enables Network Members to maximize their presence and impact across our ever-expanding network.

Healthcare. We work with professional services firms advising leading institutions on their strategic and investment priorities. Across all these sectors, many knowledge professionals are often drowning in data and are seeking insights to help make their decisions. They need to make sense of the cacophony of data available today and seek a mechanism—one that provides high quality, trusted insights that are dynamic, timely and customized to their situation—to increase conviction in their decisions.

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Our data and technology powered platform that organizes our Network Member data and rapidly surfaces relevant Network Members targeted for the right context;

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A suite of offerings that we believe to be the broadest in the industry (backed up by deep op