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Quarterly Results (unaudited) (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]                      
Revenue $ 97,049 $ 91,852 $ 85,384 $ 80,301 $ 75,221 $ 69,440 $ 63,592 $ 59,107 $ 354,586 $ 267,360 $ 187,727
Cost of revenue 18,429 15,245 13,918 13,226 12,399 12,161 9,879 8,728 60,818 43,167 25,588
Gross profit 78,620 76,607 71,466 67,075 62,822 57,279 53,713 50,379 293,768 224,193 162,139
Operating expenses:                      
Sales and marketing 62,632 56,699 56,015 52,689 47,380 44,550 41,826 39,588 228,035 173,344 116,299
Research and development 22,668 20,763 21,698 21,935 21,169 20,553 17,791 17,185 87,064 76,698 57,673
General and administrative 20,873 17,472 15,987 15,136 13,864 13,272 10,541 9,055 69,468 46,732 28,927
Total operating expenses 106,173 94,934 93,700 89,760 82,413 78,375 70,158 65,828 384,567 296,774 202,899
Loss from operations (27,553) (18,327) (22,234) (22,685) (19,591) (21,096) (16,445) (15,449) (90,799) (72,581) (40,760)
Interest income (expense), net 1,153 1,527 1,594 1,556 1,510 894 (23) (26) 5,830 2,355 (75)
Other expense, net (104) (240) (122) (214) (326) (185) (438) 18 (680) (931) (16)
Total loss before income taxes (26,504) (17,040) (20,762) (21,343) (18,407) (20,387) (16,906) (15,457) (85,649) (71,157) (40,851)
Provision for income taxes 11,801 600 866 97 1,207 482 244 431 13,364 2,364 171
Net loss (38,305) (17,640) (21,628) (21,440) (19,614) (20,869) (17,150) (15,888) (99,013) (73,521) (41,022)
Accretion of Series A and B redeemable convertible preferred stock 0 0 0 0 0 (55) (191) (188) 0 (434) (763)
Net loss attributable to common stockholders $ (38,305) $ (17,640) $ (21,628) $ (21,440) $ (19,614) $ (20,924) $ (17,341) $ (16,076) $ (99,013) $ (73,955) $ (41,785)
Net loss per share attributable to common stockholders, basic and diluted (in usd per share) $ (0.39) $ (0.18) $ (0.23) $ (0.23) $ (0.21) $ (0.28) $ (0.73) $ (0.68) $ (1.03) $ (1.38) $ (1.88)