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Stock-Based Compensation (Tables)
12 Months Ended
Dec. 31, 2019
Share-based Payment Arrangement [Abstract]  
Stock-based compensation expense
Stock-based compensation expense included in the consolidated statements of operations was as follows:
 
Year Ended December 31,
(in thousands)
2019
 
2018
 
2017
Cost of revenue
$
2,817

 
$
1,707

 
$
281

Sales and marketing
16,032

 
6,911

 
1,579

Research and development
8,911

 
5,804

 
1,782

General and administrative
15,683

 
8,453

 
4,118

Total stock-based compensation expense
$
43,443


$
22,875


$
7,760


Stock option activity
A summary of our stock option activity for the periods presented is below:
(in thousands, except for per share data and years)
Number
of Shares
 
Weighted
Average
Exercise Price
 
Weighted-Average Remaining Contractual Term (in years)
 

Aggregate Intrinsic Value
Outstanding at December 31, 2016
9,336

 
$
2.77

 
7.2
 
$
15,374

Granted
9,022

 
5.22

 
 
 
 
Exercised
(1,870)

 
1.62

 
 
 
7,667

Forfeited/canceled
(1,915)

 
3.21

 
 
 
 
Outstanding at December 31, 2017
14,573

 
4.38

 
8.2
 
77,020

Granted
6,108

 
15.17

 
 
 
 
Exercised
(740)

 
2.26

 
 
 
9,902

Forfeited/canceled
(722)

 
7.23

 
 
 
 
Outstanding at December 31, 2018
19,219

 
7.78

 
8.0
 
277,114

Granted

 

 

 


Exercised
(4,205)

 
4.53

 

 
98,378

Forfeited/canceled
(2,075)

 
10.63

 

 


Outstanding at December 31, 2019
12,939

 
8.38

 
7.1
 
201,608

Exercisable at December 31, 2019
6,473

 
6.04

 
6.4
 
116,016


Valuation assumptions
The fair value of the 2018 ESPP purchase rights was estimated on the offering or modification dates using a Black-Scholes option-pricing model and the following assumptions:
 
Year Ended December 31,
 
2019
 
2018
Expected term (in years)
0.5 — 2.0
 
0.6 — 2.1
Expected volatility
34.4% — 44.6%
 
31.9% — 33.5%
Risk-free interest rate
1.5% — 2.5%
 
2.3% — 2.7%
Expected dividend yield
 

The fair value of each stock option was estimated on the grant date based on the following assumptions:
 
Year Ended December 31,
 
2018
 
2017
Expected term (in years)
6.3
 
6.3
Expected volatility
41.3% — 43.3%
 
45.2% — 47.0%
Risk-free interest rate
2.7% — 2.9%
 
1.9% — 2.4%
Expected dividend yield
 
Expected forfeiture rate
 

Summary of restricted stock and restricted stock units
A summary of our restricted stock and RSU activity is presented below:
 
Restricted Stock
 
Restricted Stock Units
(in thousands, except for per share data and years)
Number
of Shares
 
Weighted
Average
Grant Date Fair Value
 
Number
of Shares
 
Weighted
Average
Grant Date Fair Value
Unvested balance at December 31, 2016

 
$

 

 
$

Granted
1,583

 
4.25

 

 

Vested

 

 

 

Forfeited

 

 

 

Unvested balance at December 31, 2017
1,583

 
4.25

 

 

Granted

 

 
1,200

 
18.75

Vested
(693
)
 
4.25

 

 

Forfeited

 

 
(71
)
 
16.27

Unvested balance at December 31, 2018
890

 
4.25

 
1,129

 
18.90

Granted

 

 
2,715

 
27.81

Vested
(395
)
 
4.25

 
(479
)
 
18.28

Forfeited

 

 
(471
)
 
25.21

Unvested balance at December 31, 2019
495

 
4.25

 
2,894

 
26.34