CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2023	Oct. 31, 2022	Oct. 31, 2023	Oct. 31, 2022
Revenue:
Total revenue	$ 584	$ 481	$ 1,658	$ 1,348
Cost of revenue:
Total cost of revenue	145	138	436	407
Gross profit	439	343	1,222	941
Operating expenses:
Research and development	165	148	500	466
Sales and marketing	270	290	787	807
General and administrative	111	98	340	309
Restructuring and other charges	4	14	28	14
Total operating expenses	550	550	1,655	1,596
Operating loss	(111)	(207)	(433)	(655)
Interest expense	(2)	(3)	(7)	(9)
Interest income and other, net	21	5	56	12
Gain on early extinguishment of debt	18	0	91	0
Interest and other, net	37	2	140	3
Loss before provision for income taxes	(74)	(205)	(293)	(652)
Provision for income taxes	7	4	18	10
Net loss	$ (81)	$ (209)	$ (311)	$ (662)
Net loss per share, basic (in dollars per share)	$ (0.49)	$ (1.32)	$ (1.91)	$ (4.21)
Net loss per share, diluted (in dollars per share)	$ (0.49)	$ (1.32)	$ (1.91)	$ (4.21)
Weighted-average shares used to compute net loss per share, basic (in shares)	164,381	158,708	162,836	157,344
Weighted-average shares used to compute net loss per share, diluted (in shares)	164,381	158,708	162,836	157,344
Subscription
Revenue:
Total revenue	$ 569	$ 466	$ 1,614	$ 1,299
Cost of revenue:
Total cost of revenue	126	117	376	345
Professional services and other
Revenue:
Total revenue	15	15	44	49
Cost of revenue:
Total cost of revenue	$ 19	$ 21	$ 60	$ 62