CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Millions	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Revenue:
Total revenue	$ 518	$ 415
Cost of revenue:
Total cost of revenue	142	131
Gross profit	376	284
Operating expenses:
Research and development	163	162
Sales and marketing	256	252
General and administrative	110	110
Restructuring and other charges	7	0
Total operating expenses	536	524
Operating loss	(160)	(240)
Interest expense	(3)	(3)
Interest income and other, net	17	2
Gain on early extinguishment of debt	31	0
Interest and other, net	45	(1)
Loss before provision for income taxes	(115)	(241)
Provision for income taxes	4	2
Net loss	$ (119)	$ (243)
Net loss per share, basic (in dollars per share)	$ (0.74)	$ (1.56)
Net loss per share, diluted (in dollars per share)	$ (0.74)	$ (1.56)
Weighted-average shares used to compute net loss per share, basic (in shares)	161,323	155,875
Weighted-average shares used to compute net loss per share, diluted (in shares)	161,323	155,875
Subscription
Revenue:
Total revenue	$ 503	$ 398
Cost of revenue:
Total cost of revenue	122	111
Professional services and other
Revenue:
Total revenue	15	17
Cost of revenue:
Total cost of revenue	$ 20	$ 20