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Employee Incentive Plans - Narrative (Details)
$ / shares in Units, $ in Millions
1 Months Ended 12 Months Ended
Mar. 31, 2022
$ / shares
shares
Jan. 31, 2023
USD ($)
offering_period
numberOfIncentivePlan
$ / shares
shares
Jan. 31, 2022
USD ($)
$ / shares
shares
Jan. 31, 2021
USD ($)
$ / shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of equity incentive plans | numberOfIncentivePlan   2    
Options to purchase common stock outstanding (in shares) | shares   6,353,000 7,984,000  
Number of options, granted (in shares) | shares   0    
Weighted average grant date fair value of options granted (in dollars per share) | $ / shares     $ 211.58 $ 63.32
Grant date fair value of vested stock options   $ 104 $ 314 $ 20
Intrinsic value of options exercised   108 545 772
Unrecognized stock-based compensation expense   90 210  
Issuance of common stock under employee stock purchase plan, net of cancellations   31 $ 36 26
Defined contribution plan, employer contribution amount   $ 21    
Stock options        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Expiration period (years)   10 years    
Vesting period   4 years    
Weighted average stock-based compensation recognition period   1 year 9 months 18 days 1 year 9 months 18 days  
RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Weighted average stock-based compensation recognition period   3 years    
Granted during period (in shares) | shares   7,194,187    
Shares issued fair value   $ 805    
Unrecognized compensation costs related to unvested restricted stock units   1,200 $ 1,152  
Fair value of units vested   $ 229 531 $ 410
Granted during period (in dollars per share) | $ / shares   $ 111.84    
ESPP        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Weighted average stock-based compensation recognition period   8 months 12 days    
Unrecognized compensation costs related to unvested restricted stock units   $ 26 $ 17  
ESPP offering period   12 months    
Number of offering periods | offering_period   2    
ESPP length of purchase period   6 months    
Number of shares issued under ESPP | shares   491,965 185,707  
Weighted average price, shares issued under ESPP (in dollars per share) | $ / shares   $ 63.97 $ 191.54  
Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting period 3 years      
Granted during period (in shares) | shares 58,150      
Granted during period (in dollars per share) | $ / shares $ 244.73      
Unvested restricted stock awards issued and outstanding | Auth0 and atSpoke        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting period   3 years    
Weighted average stock-based compensation recognition period   1 year 3 months 18 days    
Granted during period (in shares) | shares   1,269,008    
Unrecognized compensation costs related to unvested restricted stock units   $ 141    
Granted during period (in dollars per share) | $ / shares   $ 268.98    
Minimum | Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Earn rate, percent of shares granted 0.00%      
Maximum | Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Earn rate, percent of shares granted 200.00%      
2017 Equity Incentive Plan | Class A Common Stock         
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Options to purchase common stock outstanding (in shares) | shares   1,758,264    
2017 Equity Incentive Plan | Class B Common Stock         
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Options to purchase common stock outstanding (in shares) | shares   4,594,675    
Vesting tranche one | Stock options        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting period   1 year    
Vesting percentage earned by employees after each completed year of service   25.00%    
Vesting tranche one | Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting percentage earned by employees after each completed year of service 33.00%      
Vesting tranche one | Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting percentage earned by employees after each completed year of service 33.00%      
Vesting tranche one | Market-Based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting percentage earned by employees after each completed year of service 33.00%