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Employee Incentive Plans
9 Months Ended
Oct. 31, 2020
Share-based Payment Arrangement [Abstract]  
Employee Incentive Plans Employee Incentive Plans
The Company’s equity incentive plans provide for granting stock options, restricted stock units (RSUs) and restricted stock awards to employees, consultants, officers and directors. In addition, the Company offers an Employee Stock Purchase Plan (ESPP) to eligible employees.
Stock-based compensation expense was recorded in the following cost and expense categories in the Company’s condensed consolidated statements of operations (in thousands):  
 Three Months Ended
October 31,
Nine Months Ended
October 31,
 2020201920202019
(unaudited)
Cost of revenue    
Subscription$6,090 $3,604 $15,229 $9,137 
Professional services and other2,113 1,900 5,924 5,292 
Research and development17,546 10,894 44,434 26,322 
Sales and marketing14,368 10,937 38,693 26,959 
General and administrative13,535 8,400 35,494 21,984 
Total$53,652 $35,735 $139,774 $89,694 
Stock-based compensation expense recorded to research and development in the condensed consolidated statements of operations excludes amounts that were capitalized related to internal-use software for the three and nine months ended October 31, 2020 and 2019.
Equity Incentive Plans
The Company has two equity incentive plans: the 2009 Stock Plan (2009 Plan) and the 2017 Equity Incentive Plan (2017 Plan). All shares that remain available for future grants are under the 2017 Plan. As of October 31, 2020, options to purchase 1,176,642 shares of Class A common stock and 8,065,566 shares of Class B common stock remained outstanding.
Shares of common stock reserved for future issuance were as follows:
As of
October 31, 2020
(unaudited)
Stock options and unvested RSUs outstanding14,069,326 
Available for future stock option and RSU grants20,720,051 
Available for ESPP4,752,501 
 39,541,878 
Stock Options
A summary of the Company’s stock option activity and related information was as follows:  
Number of
Options 
Weighted-
Average
Exercise
Price 
Weighted-
Average
Remaining
Contractual
Term (Years)
Aggregate
Intrinsic 
Value
(in thousands)
Outstanding as of January 31, 202012,359,302 $11.82 6.2$1,436,487 
Granted402,891 145.08 
Exercised(3,383,144)9.92 
Canceled(136,841)19.62 
Outstanding as of October 31, 2020 (unaudited)9,242,208 $18.21 5.8$1,770,981 
As of October 31, 2020
Vested and exercisable (unaudited)7,429,026 $9.87 5.4$1,485,523 
As of October 31, 2020, there was a total of $36.2 million of unrecognized stock-based compensation expense related to unvested stock options, which is expected to be recognized over a weighted-average period of 1.5 years.
Restricted Stock Units
A summary of the Company’s RSU activities and related information was as follows:  
Number of
RSUs
Weighted-
Average
Grant Date Fair Value Per Share
Outstanding as of January 31, 20204,893,241 $77.99 
Granted1,960,358 164.64 
Vested(1,667,917)79.28 
Forfeited(358,564)84.64 
Outstanding as of October 31, 2020 (unaudited)4,827,118 $112.24 
As of October 31, 2020, there was $501.8 million of unrecognized stock-based compensation expense related to unvested RSUs, which is expected to be recognized over a weighted-average period of 2.6 years based on vesting under the award service conditions.
Employee Stock Purchase Plan
The ESPP provides for 12-month offering periods beginning June 21 and December 21 of each year, and each offering period consists of up to two six-month purchase periods.
The Company estimated the fair value of ESPP purchase rights using a Black-Scholes option pricing model with the following assumptions:
 Three Months Ended
October 31,
Nine Months Ended
October 31,
 2020201920202019
(unaudited)
Expected volatility—%—%
50% - 54%
43% - 59%
Expected term (in years)
0.5 - 1.0
0.5 - 1.0
Risk-free interest rate—%—%
0.17% - 0.18%
1.95% - 2.05%
Expected dividend yield
During the nine months ended October 31, 2020, the Company’s employees purchased 127,734 shares of its Class A common stock under the ESPP. The shares were purchased at a weighted-average purchase price of $100.38 per share, with total proceeds of $12.8 million.
As of October 31, 2020, there was $2.0 million of unrecognized stock-based compensation expense related to the ESPP that is expected to be recognized over an average vesting period of 0.5 years.