10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

_______________________________________________________

FORM 10-Q

_______________________________________________________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2022

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO

Commission File Number 001-37788

_______________________________________________________

WAITR HOLDINGS INC.

(Exact name of Registrant as specified in its Charter)

_______________________________________________________

Delaware	26-3828008
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
214 Jefferson Street, Suite 200 Lafayette, Louisiana	70501
(Address of principal executive offices)	(Zip Code)

Registrant’s telephone number, including area code: 1-337-534-6881

______________________

Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, Par Value $0.0001 Per Share	WTRH	The Nasdaq Stock Market LLC

______________________

Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES x NO o

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). YES x NO o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	o	Accelerated filer	x
Non-accelerated filer	o	Smaller reporting company	o
Emerging growth company	o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES ☐ NO x

The number of shares of Registrant’s Common Stock outstanding as of August 8, 2022 was 190,780,722.

Table of Contents

		Page
PART I	Financial Information	1
Item 1.	Condensed Consolidated Financial Statements (unaudited)	1
	Condensed Consolidated Balance Sheets as of June 30, 2022 and December 31, 2021	1
	Condensed Consolidated Statements of Operations for the three and six months ended June 30, 2022 and 2021	2
	Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2022 and 2021	3
	Condensed Consolidated Statements of Stockholders’ Equity for the three and six months ended June 30, 2022 and 2021	4
	Notes to Condensed Consolidated Financial Statements	6
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	25
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	37
Item 4.	Controls and Procedures	37
PART II	Other Information	38
Item 1.	Legal Proceedings	38
Item 1A.	Risk Factors	39
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	40
Item 3.	Defaults Upon Senior Securities	40
Item 4.	Mine Safety Disclosures	40
Item 5.	Other Information	40
Item 6.	Exhibits	41
	Signatures	42

PART I. FINANCIAL INFORMATION

Item 1. Condensed Consolidated Financial Statements

WAITR HOLDINGS INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share data)

	June 30, 2022		December 31, 2021
	Unaudited
ASSETS
CURRENT ASSETS
Cash	$	28,203	$	60,111
Accounts receivable, net	3,319		3,027
Capitalized contract costs, current	1,377		1,170
Prepaid expenses and other current assets	5,126		8,706
TOTAL CURRENT ASSETS	38,025		73,014
Property and equipment, net	2,599		3,763
Capitalized contract costs, noncurrent	3,395		3,183
Goodwill	63,434		130,624
Intangible assets, net	42,506		43,126
Operating lease right-of-use assets	3,620		4,327
Other noncurrent assets	929		1,070
TOTAL ASSETS	$	154,508	$	259,107
LIABILITIES AND STOCKHOLDERS’ EQUITY
LIABILITIES:
CURRENT LIABILITIES
Accounts payable	$	5,422	$	7,018
Restaurant food liability	2,219		3,327
Accrued payroll	2,330		2,988
Short-term loans for insurance financing	2,351		3,142
Income tax payable	107		74
Operating lease liabilities	1,315		1,581
Other current liabilities	18,768		19,309
TOTAL CURRENT LIABILITIES	32,512		37,439
Long term debt - related party	61,805		81,977
Accrued medical contingency	—		53
Operating lease liabilities, net of current portion	2,537		3,034
Other noncurrent liabilities	36		2,115
TOTAL LIABILITIES	96,890		124,618
Commitments and contingent liabilities (Note 10)
STOCKHOLDERS’ EQUITY:
Common stock, $0.0001 par value; 249,000,000 shares authorized and 163,448,742 and 146,094,300 shares issued and outstanding at June 30, 2022 and December 31, 2021, respectively	16		15
Additional paid in capital	515,624		503,609
Accumulated deficit	(458,022)		(369,135)
TOTAL STOCKHOLDERS’ EQUITY	57,618		134,489
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$	154,508	$	259,107

The accompanying notes are an integral part of these condensed consolidated financial statements.

1

WAITR HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except share and per share data)

(unaudited)

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
REVENUE	$	31,171	$	49,167	$	66,211	$	100,097
COSTS AND EXPENSES:
Operations and support	15,983		31,273		36,262		61,611
Sales and marketing	6,973		4,500		13,226		8,516
Research and development	1,242		854		2,553		1,853
General and administrative	12,213		12,505		23,758		22,691
Depreciation and amortization	3,000		2,965		6,065		5,882
Goodwill impairment	—		—		67,190		—
(Gain) loss on disposal of assets	(71)		162		(88)		159
TOTAL COSTS AND EXPENSES	39,340		52,259		148,966		100,712
LOSS FROM OPERATIONS	(8,169)		(3,092)		(82,755)		(615)
OTHER EXPENSES AND LOSSES, NET
Interest expense	1,461		1,681		3,165		3,582
Other expense	2,024		835		2,934		5,099
NET LOSS FROM CONTINUING OPERATIONS BEFORE INCOME TAXES	(11,654)		(5,608)		(88,854)		(9,296)
Income tax expense	17		33		33		57
NET LOSS FROM CONTINUING OPERATIONS	$	(11,671)	$	(5,641)	$	(88,887)	$	(9,353)
LOSS PER SHARE:
Basic	$	(0.07)	$	(0.05)	$	(0.57)	$	(0.08)
Diluted	$	(0.07)	$	(0.05)	$	(0.57)	$	(0.08)
Weighted average shares used to compute net loss per share:
Weighted average common shares outstanding – basic	160,531,778		115,644,790		157,099,938		113,998,589
Weighted average common shares outstanding – diluted	160,531,778		115,644,790		157,099,938		113,998,589

The accompanying notes are an integral part of these condensed consolidated financial statements.

2

WAITR HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

	Six Months Ended June 30,
	2022		2021
Cash flows from operating activities:
Net loss	$	(88,887)	$	(9,353)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
Non-cash interest expense	577		1,485
Induced conversion expense related to Notes	930		—
Stock-based compensation	3,250		4,465
(Gain) loss on disposal of assets	(88)		159
Depreciation and amortization	6,065		5,882
Goodwill impairment	67,190		—
Amortization of capitalized contract costs	629		423
Change in fair value of contingent consideration liability	104		—
Other	(58)		(84)
Changes in assets and liabilities:
Accounts receivable	(292)		(614)
Capitalized contract costs	(1,048)		(1,389)
Prepaid expenses and other current assets	3,580		(1,008)
Other noncurrent assets	161		(386)
Accounts payable	(1,596)		1,623
Restaurant food liability	(1,108)		(86)
Income tax payable	33		57
Accrued payroll	(658)		(1,368)
Accrued medical contingency	(53)		(258)
Other current liabilities	(2,224)		6,452
Other noncurrent liabilities	(336)		(64)
Net cash (used in) provided by operating activities	(13,829)		5,936
Cash flows from investing activities:
Purchases of property and equipment	(81)		(589)
Internally developed software	(4,318)		(4,137)
Purchase of domain names	(12)		—
Acquisitions, net of cash acquired	—		(12,706)
Proceeds from sale of property and equipment	32		13
Net cash used in investing activities	(4,379)		(17,419)
Cash flows from financing activities:
Proceeds from issuance of stock	7,120		—
Payments on long-term loan	(20,000)		(14,472)
Borrowings under short-term loans for insurance financing	2,811		5,209
Payments on short-term loans for insurance financing	(3,602)		(2,471)
Payments on acquisition loans	—		(132)
Payments on finance lease obligation	(2)		—
Proceeds from exercise of stock options	—		8
Taxes paid related to net settlement on stock-based compensation	(27)		(817)
Net cash used in financing activities	(13,700)		(12,675)
Net change in cash	(31,908)		(24,158)
Cash, beginning of period	60,111		84,706
Cash, end of period	$	28,203	$	60,548
Supplemental disclosures of cash flow information:
Cash paid during the period for interest	$	2,588	$	2,097
Supplemental disclosures of non-cash investing and financing activities:
Conversion of convertible notes to stock	$	1,673	$	—
Stock issued as consideration in acquisition	—		10,545
Noncash impact of operating lease assets upon adoption	—		5,600
Noncash impact of operating lease liabilities upon adoption	—		6,005

The accompanying notes are an integral part of these condensed consolidated financial statements.

3

WAITR HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

THREE AND SIX MONTHS ENDED JUNE 30, 2022

(in thousands, except share data)

(unaudited)

Three Months Ended June 30, 2022
	Common stock			Additional paid in capital		Accumulated deficit		Total stockholders’ equity
	Shares	Amount
Balances at March 31, 2022	155,705,647	$	15	$	511,515	$	(446,351)	$	65,179
Net loss	—	—		—		(11,671)		(11,671)
Vesting of restricted stock units	715,260	—		—		—		—
Taxes paid related to net settlement on stock-based compensation	—	—		(27)		—		(27)
Stock-based compensation	—	—		1,579		—		1,579
Stock issued for conversion of Notes	4,411,500	—		1,673		—		1,673
Issuance of common stock, net	2,616,335	1		884		—		885
Balances at June 30, 2022	163,448,742	$	16	$	515,624	$	(458,022)	$	57,618

Six Months Ended June 30, 2022
	Common stock			Additional paid in capital		Accumulated deficit		Total stockholders’ equity
	Shares	Amount
Balances at December 31, 2021	146,094,300	$	15	$	503,609	$	(369,135)	$	134,489
Net loss	—	—		—		(88,887)		(88,887)
Vesting of restricted stock units	867,952	—		—		—		—
Taxes paid related to net settlement on stock-based compensation	—	—		(27)		—		(27)
Stock-based compensation	—	—		3,250		—		3,250
Stock issued for conversion of Notes	4,411,500	—		1,673		—		1,673
Issuance of common stock, net	12,074,990	1		7,119		—		7,120
Balances at June 30, 2022	163,448,742	$	16	$	515,624	$	(458,022)	$	57,618

The accompanying notes are an integral part of these condensed consolidated financial statements.

4

WAITR HOLDINGS INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

THREE AND SIX MONTHS ENDED JUNE 30, 2021

(in thousands, except share data)

(unaudited)

Three Months Ended June 30, 2021
	Common stock			Additional paid in capital		Accumulated deficit		Total stockholders’ equity
	Shares	Amount
Balances at March 31, 2021	115,387,140	$	11	$	464,843	$	(367,618)	$	97,236
Net loss	—	—		—		(5,641)		(5,641)
Exercise of stock options and vesting of restricted stock units	1,314,137	—		2		—		2
Taxes paid related to net settlement on stock-based compensation	—	—		(85)		—		(85)
Stock-based compensation	—	—		2,387		—		2,387
Adjustment of consideration for acquisition	—	—		(955)		—		(955)
Balances at June 30, 2021	116,701,277	$	11	$	466,192	$	(373,259)	$	92,944

Six Months Ended June 30, 2021
	Common stock			Additional paid in capital		Accumulated deficit		Total stockholders’ equity
	Shares	Amount
Balances at December 31, 2020	111,259,037	$	11	$	451,991	$	(363,906)	$	88,096
Net loss	—	—		—		(9,353)		(9,353)
Exercise of stock options and vesting of restricted stock units	1,851,573	—		8		—		8
Taxes paid related to net settlement on stock-based compensation	—	—		(817)		—		(817)
Stock-based compensation	—	—		4,465		—		4,465
Equity issued for asset acquisitions	3,590,667	—		10,545		—		10,545
Balances at June 30, 2021	116,701,277	$	11	$	466,192	$	(373,259)	$	92,944

The accompanying notes are an integral part of these condensed consolidated financial statements.

5

WAITR HOLDINGS INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(in thousands, except share and per share data)

1. Organization

Waitr Holdings Inc., a Delaware corporation, together with its wholly owned subsidiaries (the “Company,” “Waitr,” “we,” “us” and “our”), operates an online ordering technology platform, providing delivery, carryout and dine-in options, connecting restaurants, merchants, drivers and diners in cities across the United States. The Company’s technology platform includes the Waitr, Bite Squad and Delivery Dudes mobile applications, collectively referred to as the “Platforms”. The Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience. Restaurants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales.

Additionally, Waitr facilitates access to third parties that provide payment processing solutions for restaurants and other merchants, pursuant to the acquisition of the Cape Payment Companies (as defined below) on August 25, 2021 (see Note 4 – Business Combinations).

2. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation

The unaudited interim condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”) as they apply to interim financial information. Accordingly, the interim condensed consolidated financial statements do not include all of the information and notes required by GAAP for complete annual financial statements, although the Company believes that the disclosures made are adequate to make information not misleading. References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP.

The unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with management’s discussion and analysis of financial condition and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2021 (the “2021 Form 10-K”). The interim condensed consolidated financial statements are unaudited, but in the Company’s opinion, include all adjustments that are necessary for a fair presentation of the results for the periods presented. The interim results are not necessarily indicative of results that may be expected for any other interim period or the fiscal year.

Reclassifications

Certain amounts from prior periods have been reclassified to conform to the current period presentation.

Principles of Consolidation

The accompanying unaudited condensed consolidated financial statements include the accounts of the Company and all wholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation.

Use of Estimates

The preparation of the unaudited condensed consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements affect the following items:

•incurred loss estimates under our insurance policies with large deductibles or retention levels;

•loss exposure related to claims;

•determination of agent vs. principal classification for revenue recognition purposes;

6

•income taxes;

•useful lives of tangible and intangible assets;

•equity compensation;

•contingencies;

•goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and

•fair value of assets acquired, liabilities assumed and contingent consideration as part of a business combination.

The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates.

Liquidity and Capital Resources

The accompanying unaudited condensed consolidated financial statements were prepared on a going concern basis, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. As a result of recurring losses from operations and declines in cash positions, management considered its ability to continue as a going concern and evaluated the significance of these results during the six months ended June 30, 2022. The Company has experienced recurring losses from operations and has an accumulated deficit of $458,022 as of June 30, 2022. Additionally, during the second quarter of 2022, the Company’s cash position was impacted by the utilization of $20,000 in cash to pay down debt.

Management has focused its efforts on certain initiatives to improve revenue, operating income and cash positions, including (i) collaborations with convenience stores, (ii) delivery from retailers in a variety of industries, (iii) the entry into new markets and (iv) the development of a proprietary stadium ordering application. In July 2022, the Company entered into a multi-year sponsorship agreement to serve as the exclusive mobile ordering platform at MetLife Stadium, providing an avenue for the Company to expand its delivery services into the New York and New Jersey markets. Our strategy is to grow order volume and revenue both in existing markets and new markets, such as New York and New Jersey. Additionally, management has evaluated its existing cost structure and will continue to implement cost saving initiatives where appropriate to reduce operating costs and manage the Company’s cash position.

Management considered its current business focus on improving revenues and plans to continue to implement cost savings where appropriate, and determined that we currently expect that our cash on hand, estimated cash flow from operations and net proceeds from additional equity raises, including any raises under the ATM Program (see Note 8 – Debt and Note 12 – Stockholders’ Equity), will be sufficient to meet our working capital needs for at least the next twelve months. However, there can be no assurance that we will generate cash flow at the levels we anticipate, nor can there be any assurance that we will be able to raise additional equity capital.

Significant Accounting Policies

See “Recent Accounting Pronouncements” below for a description of accounting principle changes adopted during the six months ended June 30, 2022. There have been no material changes to our significant accounting policies described in the 2021 Form 10-K.

Recent Accounting Pronouncements

The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these unaudited condensed consolidated financial statements.

Recently Adopted Accounting Standards

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which simplifies the accounting for convertible instruments by reducing the number of accounting models for convertible debt, resulting in

7

fewer embedded conversion features being separately recognized from the host contract as compared with current GAAP. The guidance also addresses how convertible instruments are accounted for in the diluted earnings per share calculation. ASU 2020-06 was effective for and adopted by the Company on January 1, 2022. The adoption of ASU 2020-06 did not have a material impact on the Company’s disclosures or consolidated financial statements.

Pending Accounting Standards

In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which creates an exception to the general recognition and measurement principle in ASC 805 by requiring companies to apply ASC 606 to recognize and measure contract assets and contract liabilities from contracts with customers acquired in a business combination. The guidance additionally clarifies that companies should apply the definition of a performance obligation in ASC 606 when recognizing contract liabilities assumed in a business combination. ASU 2021-08 is effective for the Company on January 1, 2023. The Company is currently evaluating the impacts of the provisions of ASU 2021-08 on its consolidated financial statements and related disclosures.

3. Revenue

The following table presents our revenue disaggregated by offering. Revenue consists of the following for the periods indicated (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Delivery transaction fees	$	27,756	$	48,251	$	59,332	$	98,727
Payment processing referral fees	2,783		—		5,293		—
Setup and integration fees	—		1		—		8
Other	632		915		1,586		1,362
Total Revenue	$	31,171	$	49,167	$	66,211	$	100,097

Revenue from Contracts with Customers

Delivery Transaction Fees

The Company generates revenue (“Delivery Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Delivery Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers, the variable consideration due to the Company for processing orders is recognized on a daily basis. As an agent of the restaurant in the transaction, the Company recognizes Delivery Transaction Fees earned from the restaurant on the Platform on a net basis. Delivery Transaction Fees also include a fee charged to the end user customer when they request the order be delivered to their location. Revenue is recognized for diner fees once the delivery service is completed. The contract period for substantially all restaurant contracts is one month as both the Company and the restaurant have the ability to unilaterally terminate the contract by providing notice of termination.

Payment Processing Referral Fees

The Company also generates revenue by facilitating access to third-party payment processing solution providers. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant. The Company also occasionally receives a bonus up-front fee from third-party payment processing solution providers, paid at the time of a merchant’s initial transaction with a payment processing solution provider, based on a price specified in the agreement between the merchant and the payment processing solution provider.

8

Payment processing referral fees represent revenue recognized from the Company’s offering of referral services, connecting a merchant with a third-party payment processing service. The Company’s performance obligation in its contracts with payment processors is for an unknown or unspecified quantity of transactions and the consideration received is contingent upon the number of transactions submitted by the merchant and processed by the payment processor. Accordingly, the total transaction price is variable. The performance obligation is satisfied when the third-party payment processor finalizes the processing of a transaction through the payment system and transaction volume is available from the payment processor to the Company. Consistent with the recognition objective in ASC Topic 606, the variable consideration due to the Company for serving as the facilitator of the arrangement between the third-party payment processor and merchant is recognized on a daily basis. The Company is the agent in these arrangements as it establishes the relationship between the third-party payment processor and merchant, and thus, recognizes revenue on a net basis. The third-party payment processor is considered the customer of the Company as no direct contract exists between the merchant and the Company.

Accounts Receivable

The Company records a receivable when it has an unconditional right to the consideration. See Note 5 – Accounts Receivable, Net for additional details on the Company’s accounts receivable.

Costs to Obtain a Contract with a Customer

The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to be five years. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.

Deferred costs related to obtaining contracts with restaurants were $3,008 and $2,968 as of June 30, 2022 and December 31, 2021, respectively, out of which $913 and $818, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $221 and $173 for the three months ended June 30, 2022 and 2021, respectively, and $429 and $322 for the six months ended June 30, 2022 and 2021, respectively.

Costs to Fulfill a Contract with a Customer

The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs. Costs related to these implementation activities are deferred and then amortized to operations and support expense on a straight-line basis over the period of benefit, which the Company has determined to be five years.

Deferred costs related to fulfilling contracts with restaurants were $1,764 and $1,385 as of June 30, 2022 and December 31, 2021, respectively, out of which $464 and $352, respectively, was classified as current. Amortization of expense for the costs to fulfill a contract were $110 and $56 for the three months ended June 30, 2022 and 2021, respectively, and $204 and $101 for the six months ended June 30, 2022 and 2021, respectively.

4. Business Combinations

2021 Acquisitions

Cape Payment Acquisition

On August 25, 2021, the Company completed the acquisition of certain assets and properties of ProMerchant LLC, Cape Cod Merchant Services LLC and Flow Payments LLC (collectively referred to herein as the “Cape Payment Companies”) (the “Cape Payment Acquisition”). The Cape Payment Companies facilitate merchant access to third-party payment processing solution providers and receive residual payments from the payment providers. The purchase price for the Cape Payment Companies consisted of $12,032 in cash and an aggregate of 2,564,103 shares of the Company’s common stock valued at $1.24 per share (the closing price of the Company’s common stock on August 24, 2021). The

9

Cape Payment Acquisition included an earnout provision which provided for a one-time payment to the sellers if the Cape Payment Companies exceed certain future revenue targets. The earnout provision, if any, is payable no later than March 30, 2023, and was valued at $1,686 as of the acquisition date. As of June 30, 2022 and December 31, 2021, the earnout provision was valued at $2,043 and $1,939, respectively (see Note 13 - Fair Value Measurements).

The Cape Payment Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The results of operations of the Cape Payment Companies are included in our condensed consolidated financial statements beginning on the acquisition date, August 25, 2021, and were immaterial. Pro forma results were deemed immaterial to the Company.

Delivery Dudes Acquisition

On March 11, 2021, the Company completed the acquisition of certain assets and properties from Dude Holdings LLC (“Delivery Dudes”), a third-party delivery business primarily serving the South Florida market, for $11,500 in cash and 3,562,577 shares of the Company’s common stock valued at $2.96 per share (the closing price of the Company’s common stock on March 11, 2021) (the “Delivery Dudes Acquisition”).

The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The results of operations of Delivery Dudes are included in our unaudited condensed consolidated financial statements beginning on the acquisition date, March 11, 2021. Revenue and net income of Delivery Dudes included in the unaudited condensed consolidated statement of operations in the three months ended June 30, 2022 totaled approximately $2,905 and $326, respectively, and in the six months ended June 30, 2022 totaled approximately $6,151 and $580, respectively.

During the second and third quarters of 2021, the Company acquired the assets of six Delivery Dudes franchisees for total consideration of approximately $2,464, including $2,431 in cash. The asset acquisitions were accounted for under the acquisition method with the purchase consideration allocated to customer relationships. The results of operations of the acquired franchisees are included in our condensed consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were deemed immaterial to the Company.

Additional Information

Included in general and administrative expenses in the consolidated statement of operations in certain periods are direct and incremental costs, consisting of legal and professional fees, related to business combinations and asset acquisitions. During the three and six months ended June 30, 2021, the Company incurred direct and incremental costs of $63 and $669, respectively, related to the Delivery Dudes Acquisition.

Pro-Forma Financial Information

The supplemental condensed consolidated results of the Company for the six months ended June 30, 2021 on an unaudited pro forma basis as if the Delivery Dudes Acquisition had been consummated on January 1, 2021 are included in the table below (in thousands).

	Six months ended June 30, 2021
Net revenue	$	102,573
Net loss	$	8,989

These pro forma results were based on estimates and assumptions, which the Company believes are reasonable. They are not the results that would have been realized had the Company been a consolidated company during the period presented and are not indicative of consolidated results of operations in future periods. Acquisition costs and other non-recurring charges incurred are included in the period presented.

10

5. Accounts Receivable, Net

Accounts receivable consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Credit card receivables	$	1,480	$	1,354
Residual commissions receivable	1,494		1,342
Receivables from restaurants and customers	649		660
Accounts receivable	$	3,623	$	3,356
Less: allowance for doubtful accounts and chargebacks	(304)		(329)
Accounts receivable, net	$	3,319	$	3,027

6. Intangibles Assets and Goodwill

Intangible Assets

Intangible assets with finite useful lives are amortized using the straight-line method over their estimated useful lives and include internally developed software, as well as software to be otherwise marketed, and trademarks/trade name/patents and customer relationships. The Company has determined that the trademark intangible asset and domain names related to the rebranding initiative are indefinite-lived assets and therefore are not subject to amortization but are evaluated annually for impairment. The Bite Squad, Delivery Dudes and Cape Payment Companies trade name intangible assets, however, are being amortized over their estimated useful lives.

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands):

	As of June 30, 2022
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	40,004	$	(12,120)	$	(11,779)	$	16,105
Trademarks/Trade name/Patents	6,549		(5,852)		—		697
Customer Relationships	96,510		(16,451)		(57,378)		22,681
Total intangible assets subject to amortization	143,063		(34,423)		(69,157)		39,483
Trademarks, not subject to amortization	3,023		—		—		3,023
Total	$	146,086	$	(34,423)	$	(69,157)	$	42,506
	As of December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	35,686	$	(9,632)	$	(11,779)	$	14,275
Trademarks/Trade name/Patents	6,549		(5,585)		—		964
Customer Relationships	96,510		(14,256)		(57,378)		24,876
Total intangible assets subject to amortization	138,745		(29,473)		(69,157)		40,115
Trademarks, not subject to amortization	3,011		—		—		3,011
Total	$	141,756	$	(29,473)	$	(69,157)	$	43,126

During the six months ended June 30, 2022, the Company capitalized approximately $4,318 of software costs related to the development of the Platforms.

11

The Company recorded amortization expense of $2,465 and $2,233 for the three months ended June 30, 2022 and 2021, respectively, and $4,950 and $4,065 for the six months ended June 30, 2022 and 2021, respectively. Estimated future amortization expense of intangible assets subject to amortization as of June 30, 2022 is as follows (in thousands):

	Amortization
The remainder of 2022	$	5,186
2023	11,551
2024	9,423
2025	6,171
2026	3,458
Thereafter	3,694
Total future amortization	$	39,483

Goodwill

The change in the Company’s goodwill balance is as follows for the six months ended June 30, 2022 and the year ended December 31, 2021 (in thousands):

	June 30, 2022		December 31, 2021
Balance, beginning of period	$	130,624	$	106,734
Acquisitions during the period	—		23,890
Impairments during the period	(67,190)		—
Balance, end of period	$	63,434	$	130,624

The Company recorded $23,890 of goodwill during the year ended December 31, 2021, including $14,343 associated with the Delivery Dudes Acquisition and $9,547 associated with the Cape Payment Acquisition (see Note 4 – Business Combinations).

Impairments

The Company conducts its goodwill and intangible asset impairment test annually in October, or more frequently if indicators of impairment exist. For purposes of testing for goodwill impairment, the Company has one reporting unit. As a result of a significant decline in the Company’s share price and market capitalization in mid-March 2022, as well as other macroeconomic and industry related conditions during the first quarter of 2022, the Company conducted its impairment test as of the valuation date of March 15, 2022. The impairment test was conducted in accordance with FASB ASC Topic 360, Impairment and Disposal of Long-Lived Assets (“ASC 360”) for certain long-lived assets, including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with FASB ASC Topic 350, Intangibles – Goodwill and Other (“ASC 350”) for the reporting unit’s goodwill. The Company engaged a third-party to assist management in estimating the fair values of long-lived assets and the reporting unit for purposes of impairment testing under ASC 360 and ASC 350.

ASC 360 requires long-lived assets to be tested for impairment using a three-step impairment test. Step 1 of the test is giving consideration to whether indicators of impairment of long-lived assets are present. Given the significant decline in the Company’s market capitalization and other macroeconomic factors, indications were that an impairment may exist and the Company proceeded to Step 2 to determine whether an impairment loss should be recognized. As a part of Step 2, the Company performed a recoverability test by comparing the sum of the estimated undiscounted future cash flows attributable to the long-lived assets in question to their carrying amounts. Given that the undiscounted cash flows for the long-lived assets were above the carrying amounts, the Company determined that the long-lived asset group is recoverable, and no impairment exists as of March 15, 2022.

Customer relationships, the Company’s primary long-lived asset, was tested for impairment under the guidance in ASC 360. The customer relationships intangible asset was valued using the Income Approach, specifically, the multi-period excess earnings method, which measures the after-tax cash flows attributable to the existing customer relationships

12

after deducting the operating costs and contributory asset charges associated with supporting the existing customer relationships. The customer relationships analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in developing a fair value estimate. These inputs required significant judgments and estimates at the time of the valuation.

ASC 350 requires goodwill and other indefinite lived assets to be tested for impairment at the reporting unit level. For ASC 350 testing purposes, the Company compared the fair value of the reporting unit with its carrying amount. The fair value of the reporting unit was estimated giving consideration to the Income Approach, including the discounted cash flow method, and the Market Approach, including the similar transactions method and guideline public company method. Significant inputs and assumptions in the ASC 350 analysis included forecasts (e.g., revenue, operating costs, capital expenditures, etc.), discount rate, long-term growth rate, tax rates, etc. for the reporting unit under the Income Approach and market-based enterprise value to revenue multiples under the Market Approach.

As a result of the ASC 350 analysis, the Company recognized a non-cash pre-tax impairment loss of $67,190 during the three months ended March 31, 2022 to write down the carrying value of goodwill to its implied fair value. There was no goodwill impairment charge recognized during the three months ended June 30, 2022. The non-cash impairment loss is included in the unaudited condensed consolidated statement of operations under the caption “goodwill impairment” during the six months ended June 30, 2022.

Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates described above could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired in future periods.

7. Other Current Liabilities

Other current liabilities consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Accrued insurance expenses	$	5,436	$	3,932
Accrued estimated workers’ compensation expenses	411		644
Accrued medical contingency	366		370
Accrued legal contingency	1,250		1,250
Accrued sales tax payable	100		175
Accrued cash incentives	108		3,130
Other accrued expenses	3,461		3,685
Contingent consideration liability	2,043		—
Unclaimed property	2,630		2,372
Other current liabilities	2,963		3,751
Total other current liabilities	$	18,768	$	19,309

13

8. Debt

The Company’s outstanding debt obligations are as follows (in thousands):

	Coupon Rate Range in 2021 through 2Q22	Effective Interest Rate at June 30, 2022	Maturity	June 30, 2022		December 31, 2021
Term Loan	5.125% - 7.125%	13.63%	May 2024	$	15,007	$	35,007
Notes	4.0% - 6.0%	6.38%	May 2024	48,754		49,504
				$	63,761	$	84,511
Less: unamortized debt issuance costs on Term Loan				(1,628)		(2,099)
Less: unamortized debt issuance costs on Notes				(328)		(435)
Long term debt - related party				$	61,805	$	81,977
Short-term loans for insurance financing	3.99% - 4.85%	n/a	August 2022 - March 2023	2,351		3,142
Total outstanding debt				$	64,156	$	85,119

Interest expense related to the Company’s outstanding debt totaled $1,461 and $1,681 for the three months ended June 30, 2022 and 2021, respectively, and $3,165 and $3,582 for the six months ended June 30, 2022 and 2021, respectively. Interest expense includes interest on outstanding borrowings and amortization of debt issuance costs and debt discount. See Note 15 – Related Party Transactions for additional information regarding the Company’s related party long-term debt.

Term Loan

The Company maintains an agreement with Luxor Capital Group, LP (“Luxor Capital”) (as amended or otherwise modified from time to time, the “Credit Agreement”). The Credit Agreement provides for a senior secured first priority term loan (the “Term Loan”) which is guaranteed by certain subsidiaries of the Company. In connection with the Term Loan, the Company issued to Luxor Capital warrants which are exercisable for 586,845 shares of the Company’s common stock at June 30, 2022 (see Note 12 – Stockholders’ Equity). See Amendments to Loan Agreements below for details on an amendment to the Credit Agreement entered into in May 2022.

Interest on the Term Loan is payable quarterly, in cash or, at the election of the Company, as a payment-in-kind, with interest paid in-kind being added to the aggregate principal balance. The Credit Agreement includes a number of customary covenants that, among other things, limit or restrict the ability of the Company and its subsidiaries to incur additional debt, incur liens on assets, engage in mergers or consolidations, dispose of assets, pay dividends or repurchase capital stock and repay certain junior indebtedness. The Credit Agreement also includes customary affirmative covenants, representations and warranties and events of default.

Notes

Additionally, the Company issued unsecured convertible promissory notes (the “Notes”) to Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP (the “Luxor Entities”) pursuant to an agreement, herein referred to as the “Convertible Notes Agreement”. The net carrying value of the Notes as of June 30, 2022 and December 31, 2021 totaled $48,426 and $49,069, respectively. See Amendments to Loan Agreements and Conversion Agreement below for details on amendments to the Convertible Notes Agreement and a conversion agreement entered into in May 2022.

Interest on the Notes is payable quarterly, in cash or, at the Company’s election, up to one-half of the dollar amount of an interest payment due can be paid-in-kind. Interest paid-in-kind is added to the aggregate principal balance.

14

Interest expense related to the Notes was comprised of the following for the three and six months ended June 30, 2022 and 2021 (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Contractual interest expense	$	745	$	501	$	1,488	$	996
Amortization of debt discount	47		298		101		588
	$	792	$	799	$	1,589	$	1,584

The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares. Upon maturity, the outstanding Notes (and any accrued but unpaid interest) will be repaid in cash or converted into shares of common stock, at the holder’s election. The Notes are convertible at the holder’s election into shares of the Company’s common stock at a rate of $8.52 per share at June 30, 2022.

The Company’s payment obligations on the Notes are not guaranteed. The Convertible Notes Agreement contains negative covenants, affirmative covenants, representations and warranties and events of default that are substantially similar to those that are set forth in the Credit Agreement (except those that relate to collateral and related security interests, which are not contained in the Convertible Notes Agreement or otherwise applicable to the Notes).

Amendments to Loan Agreements

On May 9, 2022, the Company entered into an amendment to the Credit Agreement and an amendment to the Convertible Notes Agreement (together, the “May 9, 2022 Amended Loan Agreements”). The May 9, 2022 Amended Loan Agreements provide, among other things, (i) that going forward on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances by the Company will be applied to the prepayment of the Term Loan and (ii) a six-month extension of the maturity date of the Credit Agreement and Convertible Notes Agreement until May 15, 2024. Additionally, pursuant to the amendment to the Credit Agreement, the Company made a $20,000 prepayment on the Term Loan on May 9, 2022.

The Company evaluated the amendments in the May 9, 2022 Amended Loan Agreements under ASC 470-50, “Debt Modification and Extinguishment”, and concluded that the amendments did not meet the characteristics of debt extinguishments under ASC 470-50. Accordingly, the amendments were treated as a debt modification, and thus, no gain or loss was recorded. A new effective interest rate for each of the Term Loan and Notes that equates the revised cash flows to the carrying amount of the original debt is computed and applied prospectively.

On May 12, 2022, the Company entered into an additional amendment to the Convertible Notes Agreement (the “May 12, 2022 Amended Convertible Notes Agreement”) which provides that subsequent to the payment in full of the Term Loan outstanding under the existing Credit Agreement, on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances received by the Company will be applied to prepayment of the Notes under the Convertible Notes Agreement. The provisions of the May 12, 2022 Amended Convertible Notes Agreement did not contain changes to the Convertible Notes Agreement that warranted an evaluation of debt modification or extinguishment.

Conversion Agreement

On May 13, 2022, the Company entered into a conversion agreement (the “Conversion Agreement”), pursuant to which the lenders under the Convertible Notes Agreement were permitted to convert $750 of the outstanding principal amount of the Notes into shares of Company common stock at a conversion rate of 5,882 shares of Company common stock per one thousand principal amount of the Notes (calculated based on a per share price of $0.17 of Company common stock on Nasdaq), notwithstanding the conversion rate then in effect pursuant to the terms of the Notes.

Pursuant to the Conversion Agreement, the Luxor Entities converted $750 principal amount of the Notes into 4,411,500 shares of Company common stock during the three months ended June 30, 2022 (see Note 12 - Stockholders’ Equity). In accordance with ASC 470-20, “Debt with Conversion and Other Options”, the fair value of the securities transferred in the induced conversion over the fair value of securities issuable pursuant to the original conversion terms is recognized as induced conversion expense. Accordingly, upon the induced conversion, the Company recognized $930 of expense with a corresponding entry to equity of $1,673 and a net reduction of the Notes of $743, consisting of the $750 of

15

principal, net of related discount. The expense is included in general and administrative expenses in the unaudited condensed consolidated statement of operations for the three and six months ended June 30, 2022.

Short-Term Loans

The Company has outstanding short-term loans as of June 30, 2022 for the purpose of financing portions of its annual insurance premium obligations. The loans are payable in monthly installments until maturity.

9. Income Taxes

The Company provides for income taxes using an asset and liability approach under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. The Company recorded income tax expense of $17 and $33 for the three months ended June 30, 2022 and 2021, respectively, and $33 and $57 for the six months ended June 30, 2022 and 2021, respectively. The Company’s income tax expense is entirely related to state taxes in various jurisdictions. The Company recorded a full valuation allowance against net deferred tax assets as of June 30, 2022 and December 31, 2021 as the Company has historically generated net operating losses, and the Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets is more likely than not to be realized.

During 2020, the Company was permitted to defer payment of the employer portion of certain payroll taxes under the Coronavirus Aid, Relief and Economic Security (CARES) Act. The Company did not defer any payroll taxes after December 31, 2020. As of June 30, 2022, the Company has $667 of employer payroll tax deferrals outstanding, all of which will be paid in 2022. This amount is reflected in other current liabilities in the accompanying unaudited condensed consolidated balance sheet.

10. Commitments and Contingent Liabilities

Workers Compensation and Auto Policy Claims

We establish a liability under our workers’ compensation and auto insurance policies for claims incurred within our self-insured retention levels and an estimate for claims incurred but not yet reported. As of June 30, 2022 and December 31, 2021, $5,724 and $4,305, respectively, in outstanding workers’ compensation and auto policy reserves are included in the unaudited condensed consolidated balance sheet.

Legal Matters

In July 2016, Waiter.com, Inc. filed a lawsuit against Waitr Inc. in the United States District Court for the Western District of Louisiana, alleging trademark infringement based on Waitr’s use of the “Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041. The plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo. During the third quarter of 2020, the trial date was rescheduled to June 2021. On June 22, 2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company paid the plaintiff $4,700 in cash on July 1, 2021. In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800. During the three months ended March 31, 2022, the Company accrued an $800 reserve in connection with its option to extend the license period by an additional eight months. The $800 legal reserve and $4,700 legal settlement are included in other expense in the unaudited condensed consolidated statement of operations for the six months ended June 30, 2022 and 2021, respectively.

In April 2019, the Company was named as a defendant in a class action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, LLC, et al v. Waitr Holdings Inc., which is currently pending in the United States District Court for the Western District of Louisiana. The plaintiffs assert claims for breach of contract and violation of the duty of good faith and fair dealing, and they seek recovery on behalf of themselves and two separate classes. Based on the current class definitions, as many as 10,000 restaurant partners could be members of the two separate classes at issue. In February 2022, the parties reached a proposed settlement in principle to resolve the litigation in its entirety and requested a stay of the pending litigation. This proposed settlement in principle was subject to Court approval and entry into a settlement agreement between the parties, and contemplated a total potential settlement fund of

16

$2,500 of Company shares of common stock. Ultimately, no settlement agreement was executed by the parties nor was Court approval obtained, and the parties have asked the Court to lift the stay and reopen the litigation. Based on the settlement negotiations, the Company accrued a $1,250 reserve in connection with this lawsuit during the three months ended December 31, 2021. The accrued legal contingency is included in other current liabilities in the unaudited condensed consolidated balance sheet at June 30, 2022.

In September 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC. The case was filed in the Western District of Louisiana, Lake Charles Division. In the lawsuit, the plaintiff asserts putative class action claims alleging, inter alia, that various defendants made false and misleading statements in securities filings, engaged in fraud, and violated accounting and securities rules, seeking damages based upon these allegations. A similar putative class action lawsuit, entitled Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC, was filed in that same court in November 2019. These two cases were consolidated, and an amended complaint was filed in October 2020. The Company filed a motion to dismiss in February 2021. The Court assigned that motion to the Magistrate Judge, who recently issued her Report and Recommendation to the District Court Judge that the motion be granted in all respects. The parties are now briefing their respective positions on the Report and Recommendation and will await the District Court Judge’s ruling. In the meantime, all discovery remains stayed and no trial date has been set. Waitr believes that this lawsuit lacks merit and that it has strong defenses to all of the claims alleged. Waitr continues to vigorously defend the suit.

In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in claims alleging personal injuries and medical expenses, labor and employment claims, allegations of intellectual property infringement, and workers’ compensation benefit claims as a result of alleged conduct involving its employees, independent contractor drivers, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers liability for potential damages in many of these matters where coverage is available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, there are limits to insurance coverage and in certain instances claims are met with denial of coverage positions by the carriers; accordingly, we could suffer material losses as a result of these claims, the denial of coverage for such claims, or damages awarded for any such claim that exceeds coverage. Litigation is unpredictable and we may determine in the future that certain existing claims have greater exposure or liability than previously understood.

11. Stock-Based Awards and Cash-Based Awards

In June 2021, the Company’s stockholders approved the Waitr Holdings Inc. Amended and Restated 2018 Omnibus Incentive Plan (the “2018 Incentive Plan”), which permits the granting of awards in the form of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based awards, and other stock-based or cash-based awards. As of June 30, 2022, there were 5,529,255 shares of common stock available for future grants pursuant to the 2018 Incentive Plan. The Company also has outstanding equity awards under the 2014 Stock Plan (as amended in 2017, the “Amended 2014 Plan”). Total compensation expense related to awards under the Company’s incentive plans was $1,579 and $2,387 for the three months ended June 30, 2022 and 2021, respectively, and $3,250 and $4,465 for the six months ended June 30, 2022 and 2021, respectively.

Stock-Based Awards

Stock Options

During the six months ended June 30, 2021, 500,000 stock options were granted under the 2018 Incentive Plan. Such options were subsequently forfeited during the three months ended September 30, 2021. There were no grants of stock options during the six months ended June 30, 2022. The Company determines the fair value of stock option grants on the grant date using an option-pricing model with various assumptions regarding the risk-free rate, volatility and expected term. As of March 31, 2022, all outstanding stock options were fully vested and there was no remaining unrecognized compensation cost related to stock options. The Company recognized compensation expense for stock options of $358 for the three months ended June 30, 2021, and $13 and $692 for the six months ended June 30, 2022 and 2021, respectively.

17

The stock option activity under the Company’s incentive plans during the six months ended June 30, 2022 and 2021 is as follows:

	Six Months Ended June 30, 2022					Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value		Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value
Balance, beginning of period	9,656,928	$	0.39	$	0.28	9,753,257	$	0.43	$	0.33
Granted	—	—		—		500,000	2.78		2.19
Exercised	—	—		—		(9,209)	0.90		4.50
Forfeited	(21,327)	2.20		4.46		(21,553)	6.49		4.97
Expired	—	—		—		(10,097)	3.47		4.13
Balance, end of period	9,635,601	$	0.38	$	0.27	10,212,398	$	0.53	$	0.40

Outstanding stock options, which were fully vested and expected to vest and exercisable are as follows as of June 30, 2022 and December 31, 2021:

	As of June 30, 2022				As of December 31, 2021
	Options Fully Vested and Expected to Vest		Options Exercisable		Options Fully Vested and Expected to Vest		Options Exercisable
Number of Options	9,635,601		9,635,601		9,656,928		4,870,026
Weighted-average remaining contractual term (years)	2.53		2.53		3.03		3.06
Weighted-average exercise price	$	0.38	$	0.38	$	0.39	$	0.40
Aggregate Intrinsic Value (in thousands)	$	—	$	—	$	3,543	$	1,773

The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value (the difference between the fair value of the common stock and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their in-the-money options on each date. This amount will change in future periods based on the fair value of the Company’s stock and the number of options outstanding. There were no exercises of stock options during the six months ended June 30, 2022. The aggregate intrinsic value of awards exercised during the three and six months ended June 30, 2021 was $5 and $20, respectively. Upon exercise, the Company issued new common stock.

Restricted Stock

The Company’s restricted stock grants include performance-based and time-based vesting awards. The fair value of restricted shares is typically determined based on the closing price of the Company’s common stock on the date of grant.

Performance-Based Awards

As of June 30, 2022, there were 3,134,325 performance-based RSUs outstanding under the Company’s 2018 Incentive Plan. Such RSUs were granted to the Company’s chief executive officer, Carl Grimstad, in April 2020 (the “Grimstad RSU Grant”). The Grimstad RSU Grant has an aggregate grant date fair value of $3,542 and vests in full in the event of a change of control, as defined in Mr. Grimstad’s employment agreement with the Company, subject to his continuous employment with the Company through the date of a change of control; provided, however, that the Grimstad RSU Grant shall fully vest in the event that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct. No stock-based compensation expense will be recognized for the Grimstad RSU Grant until such time that is probable that the performance goal will be achieved, or at the time that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct, should either occur.

18

Awards with Time-Based Vesting

During the six months ended June 30, 2022, 8,470,000 RSUs with time-based vesting were granted pursuant to the 2018 Incentive Plan (with an aggregate grant fair value of value of $3,445). The RSUs generally vest over three years in accordance with the terms specified in the applicable award agreements, all of which accelerate and vest upon a change of control.

The Company recognized compensation expense for restricted stock of $1,579 and $2,029 during the three months ended June 30, 2022 and 2021, respectively, and $3,237 and $3,773 during the six months ended June 30, 2022 and 2021, respectively. Unrecognized compensation cost related to unvested time-based RSUs as of June 30, 2022 totaled $13,916, with a weighted average remaining vesting period of approximately 2.5 years. The total fair value of restricted shares that vested during the three months ended June 30, 2022 and 2021 was $153 and $2,893, respectively, and $221 and $5,386 during the six months ended June 30, 2022 and 2021, respectively.

The activity for restricted stock with time-based vesting under the Company’s incentive plans is as follows for the six months ended June 30, 2022 and 2021:

	Six Months Ended June 30, 2022				Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)
Nonvested, beginning of period	8,614,746	$	2.15	2.5	4,558,603	$	2.23	1.71
Granted	8,470,000	0.41			5,308,960	2.55
Shares vested	(979,570)	2.34			(2,103,310)	2.03
Forfeitures	(989,503)	1.21			(230,084)	1.50
Nonvested, end of period	15,115,673	$	1.22	2.5	7,534,169	$	2.53	2.79

Cash-Based Awards

Performance Bonus Agreement

On April 2020, the Company entered into a performance bonus agreement with Mr. Grimstad, which was extended through January 3, 2025 in connection with the extension of his employment agreement. Pursuant to the performance bonus agreement, upon the occurrence of a change of control in which the holders of the Company’s common stock receive per share consideration that is equal to or greater than $2.00, subject to adjustment in accordance with the 2018 Incentive Plan, the Company shall pay Mr. Grimstad an amount equal to $5,000 (the “Bonus”). In order to receive the Bonus, Mr. Grimstad must remain continuously employed with the Company through the date of the change of control; provided, however, that in the event Mr. Grimstad terminates his employment for good reason or the Company terminates his employment other than for misconduct, Mr. Grimstad will be entitled to receive the Bonus provided the change of control occurs on or before January 3, 2025. Compensation expense related to the bonus agreement will not be recognized until such time that is probable that the performance goal will be achieved.

12. Stockholders’ Equity

Common Stock

At June 30, 2022 and December 31, 2021, there were 249,000,000 shares of common stock authorized and 163,448,742 and 146,094,300 shares of common stock issued and outstanding, respectively, with a par value of $0.0001. The Company did not hold any shares as treasury shares as of June 30, 2022 or December 31, 2021. The Company’s common stockholders are entitled to one vote per share.

At-the-Market Offering

In November 2021, the Company entered into a third amended and restated open market sale agreement with respect to an at-the-market offering program (the “ATM Program”) under which the Company may offer and sell, from

19

time to time at its sole discretion, shares of its common stock having an aggregate offering price of up to $50,000, through Jefferies LLC (“Jefferies”) as its sales agent. The issuance and sale of shares by the Company under the agreement was made pursuant to the Company’s effective registration statement on Form S-3 which was filed on April 4, 2019. Details of sales pursuant to the ATM Program are included in the table below. There were no sales of common stock pursuant to the ATM Program after April 12, 2022.

	November 2021 ATM Program
	Sales during December 2021		Sales during the period from January 1, 2022 through April 12, 2022		Total
Maximum aggregate offering price (in thousands)					$	50,000
Total shares sold	1,679,631		12,074,990		13,754,621
Average sales price per share	$	0.83	$	0.60	$	0.63
Gross proceeds (in thousands)	$	1,398	$	7,211	$	8,609
Net proceeds (in thousands)	$	1,359	$	7,120	$	8,479

Preferred Stock

At June 30, 2022 and December 31, 2021, the Company was authorized to issue 1,000,000 shares of preferred stock ($0.0001 par value per share). There were no issued or outstanding preferred shares as of June 30, 2022 or December 31, 2021.

Notes

The Company has outstanding Notes which are convertible into shares of the Company’s common stock at a rate of $8.52 per share. See Note 8 – Debt for additional information regarding the Notes.

Pursuant to the Conversion Agreement, the Luxor Entities converted $750 principal amount of the Notes into 4,411,500 shares of Company common stock during the three months ended June 30, 2022, calculated based on a per share price of $0.17, notwithstanding the conversion rate then in effect pursuant to the terms of the Notes. In connection with the conversion, the Company recognized $930 of induced conversion expense (see Note 8 - Debt).

Warrants

In November 2018, the Company issued to Luxor Capital warrants which are exercisable for 586,845 shares of the Company’s common stock at June 30, 2022, with an exercise price of $8.52 per share (the “Debt Warrants”). The Debt Warrants expire on November 15, 2022 and include customary anti-dilution protection, including broad-based weighted average adjustments for certain issuances of additional shares. Additionally, holders of the Debt Warrants have customary registration rights with respect to the shares underlying the Debt Warrants.

13. Fair Value Measurements

Medical Contingency

At December 31, 2021, the Company had an outstanding medical contingency claim which was measured at fair value on a recurring basis. The estimated loss exposure for the medical contingency claim reflected the liability for unpaid medical expenses and dependent death benefits, totaling $423 as of December 31, 2021. The analysis used in the measurement of the reserve for the medical contingency reflected the Company’s assumptions regarding unpaid medical expenses and estimated death benefits used in developing the fair value estimate and was a Level 3 measurement. These inputs required significant judgments and estimates at the time of the valuation.

At March 31, 2022, management no longer deemed the medical contingency claim a liability requiring fair value measurement estimation as the remaining liability at such time consisted entirely of discrete costs related to certain unpaid medical expenses. Accordingly, during the three months ended March 31, 2022, the medical contingency claim was transferred out the Level 3 fair value hierarchy.

20

Contingent Consideration

The fair value of contingent consideration is measured at acquisition date, and at the end of each reporting period through the term of the arrangement, using the Black Scholes option-pricing model with assumptions for volatility and risk-free rate. Contingent consideration relates to the earnout provision in the Company’s acquisition of the Cape Payment Companies in August 2021 and the future contingent payment based on the achievement of certain revenue targets (see Note 4 – Business Combinations). The contingent consideration liability was valued at $1,939 at December 31, 2021 and is included in other non-current liabilities on the condensed consolidated balance sheet. As of June 30, 2022, the contingent consideration liability is valued at $2,043 and is included in other current liabilities on the condensed consolidated balance sheet.

Expected volatility is based on a blended weighted average of the volatility rates for a number of similar publicly-traded companies. The risk-free rates are based on U.S. Treasury securities with similar maturities as the expected term of the earnout provision at the date of valuation. The fair value measurement was based on significant inputs not observable in the market and thus, represents Level 3 measurements within the fair value hierarchy. These inputs required significant judgments and estimates at the time of the valuation. The Company engaged a third-party specialist to assist management in estimating the fair value of the contingent consideration obligation.

Summary by Fair Value Hierarchy

The following table presents the Company’s liabilities measured at fair value on a recurring basis as of June 30, 2022 and December 31, 2021 (in thousands):

	As of June 30, 2022
	Level 1		Level 2		Level 3		Total
Liabilities
Contingent consideration	$	—	$	—	$	2,043	$	2,043
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,043	$	2,043
	As of December 31, 2021
	Level 1		Level 2		Level 3		Total
Liabilities
Accrued medical contingency	$	—	$	—	$	423	$	423
Contingent consideration	—		—		1,939		1,939
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,362	$	2,362

The Company had no assets required to be measured at fair value on a recurring basis at June 30, 2022 or December 31, 2021.

21

Adjustments to the fair value of the accrued medical contingency were recognized in other expense (income) on the condensed consolidated statement of operations. The following table presents a reconciliation of the accrued medical contingency liability which was classified as a Level 3 financial instrument prior to March 31, 2022 (in thousands):

	Medical Contingency
	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Balance, beginning of the period	$	—	$	17,300	$	423	$	17,435
Increases/additions	—		41		—		84
Reductions/settlements	—		(159)		(53)		(337)
Transfers out of Level 3	—		—		(370)		—
Balance, end of the period	$	—	$	17,182	$	—	$	17,182

Adjustments to the fair value of the contingent consideration liability at the end of each reporting period are recognized in income (loss) from operations in the condensed consolidated statement of operations. The following table presents a reconciliation of the contingent consideration liability classified as a Level 3 financial instrument for the three and six months ended June 30, 2022 (in thousands):

	Contingent Consideration
	Three Months Ended June 30, 2022		Six Months Ended June 30, 2022
Balance, beginning of the period	$	2,020	$	1,939
Additions	—		—
Increase in fair value	23		104
Reductions/settlements	—		—
Balance, end of the period	$	2,043	$	2,043

In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company is required to record certain assets and liabilities at fair value on a non-recurring basis. The Company generally applies fair value concepts in recording assets and liabilities acquired in business combinations and asset acquisitions (see Note 4 – Business Combinations). Fair value concepts are also generally applied in estimating the fair value of long-lived assets and a reporting unit in connection with impairment analyses. See Note 6 – Intangible Assets and Goodwill, for further discussion of the fair value of long-lived assets and the reporting unit associated with impairment testing conducted at March 15, 2022. In connection with the induced conversion of the Notes during the three months ended June 30, 2022, the Company applied fair value concepts. See Note 8 - Debt for further discussion.

14. Loss Per Share Attributable to Common Stockholders

The calculation of basic and diluted loss per share attributable to common stockholders for the three and six months ended June 30, 2022 and 2021 is as follows (in thousands, except share and per share data):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Basic and diluted loss per share:
Net loss attributable to common stockholders - basic and diluted	$	(11,671)	$	(5,641)	$	(88,887)	$	(9,353)
Weighted average number of shares outstanding	160,531,778		115,644,790		157,099,938		113,998,589
Basic and diluted loss per common share	$	(0.07)	$	(0.05)	$	(0.57)	$	(0.08)

The Company has outstanding Notes which are convertible into shares of the Company’s common stock. See Note 8 – Debt for additional details on the Notes. Based on the conversion price in effect at the end of the respective periods, the Notes were convertible into 5,722,314 and 4,737,237 shares, respectively, of the Company’s common stock at June 30,

22

2022 and 2021. Such shares were excluded from the fully diluted calculations because the effect on net loss per common share would have been anti-dilutive.

Additionally, the following table includes securities outstanding at the end of the respective periods, which have been excluded from the fully diluted calculations because the effect on net loss per common share would have been antidilutive:

	Three Months Ended June 30,		Six Months Ended June 30,
	2022	2021	2022	2021
Antidilutive shares underlying stock-based awards:
Stock options	9,635,601	10,212,398	9,635,601	10,212,398
Restricted stock units	18,249,998	10,693,494	18,249,998	10,693,494
Debt Warrants (see Note 12 - Stockholders’ Equity)	586,845	478,464	586,845	478,464

15. Related-Party Transactions

Credit Agreement and Convertible Notes Agreement

In November 2018, the Company entered into the Credit Agreement, and in January 2019, the Company entered into an amendment to the Credit Agreement, and an amendment to the Convertible Notes Agreement with the Luxor Entities. In addition, on each of May 21, 2019, July 15, 2020, March 9, 2021 and May 9, 2022, the Company entered into amendments to the Credit Agreement with Luxor Capital and amendments to the Convertible Notes Agreement with the Luxor Entities. Additionally, on May 12, 2022, the Company entered into an amendment to the Convertible Notes Agreement with the Luxor Entities.

On May 1, 2020, the Company entered into a Limited Waiver and Conversion Agreement with respect to the Credit Agreement and Convertible Notes Agreement. On May 13, 2022, the Company entered into a Conversion Agreement with respect to the Convertible Notes Agreement.

Jonathan Green, a board member of the Company, is a partner at Luxor Capital. See Note 8 - Debt for additional details on related-party debt.

Other Transactions with Related Parties

As of June 30, 2022, we had over 27,000 restaurants on our Platforms, some of which are affiliated with one current and one prior member of our board of directors (the “Board”). We estimate that we generated total revenue, inclusive of diner fees, of approximately $75 and $200 during the three months ended June 30, 2022 and June 30, 2021, respectively, and $177 and $463 during the six months ended June 30, 2022 and 2021, respectively, from such restaurants that are affiliated with those current and prior members of our Board. Such restaurants enter into customary master service agreements with the Company, which are generally consistent with the other national partner agreements.

16. Subsequent Events

July Conversion Agreement

On July 22, 2022, the Company, various lenders party thereto, and Luxor Capital entered into a conversion agreement (the “July Conversion Agreement”). Pursuant to the July Conversion Agreement, the lenders agreed to convert $6,750 of the outstanding principal amount of the Notes into shares of Company common stock at a conversion rate of 4,000 shares of Company common stock per one thousand principal amount of the Notes (calculated based on a per share price of $0.25 of Company common stock on Nasdaq), notwithstanding the conversion rate then in effect pursuant to the terms of the Notes. On August 5, 2022, the Luxor Entities converted $6,750 of the Notes into 27,000,000 shares of Company common stock, reducing the outstanding principal balance of the Notes to $42,004.

23

Sponsorship Agreement

On July 23, 2022 (the “Effective Date”), the Company entered into a multi-year sponsorship agreement with New Meadowlands Stadium Company, LLC (“NMSC”), pursuant to which the Company will be the exclusive mobile ordering platform used at MetLife Stadium. Pursuant to the sponsorship agreement, NMSC agrees to provide the Company with certain promotions, programs and benefits from New York Jets LLC (the “Jets”) and New York Football Giants, Inc. (the “Giants”), throughout each Contract Year (as defined below) of the agreement, NFL season and NFL post-season. Additionally, the Company was provided various benefits and rights including electronic signage, messaging, merchandise, and rights to use a specified number of players from each of the Jets and Giants in conjunction with advertising and promotional programs. The term “Contract Year” under the agreement refers to each year of the agreement with the first Contract Year beginning on the Effective Date and ending on March 31, 2023, and each subsequent Contract Year beginning on April 1 and ending on the last day of the following March. The term of the sponsorship agreement is five Contract Years, unless sooner terminated pursuant to provisions in such agreement, and will expire on March 31, 2027.

In connection with the sponsorship agreement, the Company has committed to pay an aggregate of $9,128 in sponsorship fees which will be amortized over the performance period. The sponsorship fees are payable over the five Contract Years of the agreement, generally in quarterly installments. Additionally, the Company has agreed to pay a post-season sponsor fee in exchange for certain post-season benefits set forth in the agreement, if the Giants and/or Jets appear in any NFL post-season games during the term of the agreement. The Agreement also provides for customary representations, warranties, and indemnification from the parties.

24

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following Management’s Discussion and Analysis of Financial Condition and Results of Operations should be read in conjunction with the unaudited condensed consolidated financial statements and related notes thereto included elsewhere in this Quarterly Report on Form 10-Q (the “Form 10-Q”) and with the audited consolidated financial statements included in the Company’s 2021 Form 10-K filed with the SEC on March 11, 2022. The following discussion contains forward-looking statements that reflect future plans, estimates, beliefs and expected performance. The forward-looking statements are dependent upon events, risks and uncertainties that may be outside of our control. Our actual results could differ materially from those discussed in these forward-looking statements. Factors that could cause or contribute to such differences are set forth in the sections titled “Cautionary Statement Regarding Forward-Looking Statements” and “Risk Factors”.

Dollar amounts in this discussion are expressed in thousands, except as otherwise noted.

Overview

Waitr operates an online ordering technology platform using the deliver anything model including food, alcohol, convenience, grocery, flowers, auto parts and more. Its proprietary in-stadium delivery system now provides an enhanced fan experience at sports and entertainment venues. The online ordering technology platform includes the Waitr, Bite Squad and Delivery Dudes mobile applications, providing delivery, carryout and dine-in options, connecting restaurants, drivers and diners in cities across the United States. Our strategy is to bring in the logistics infrastructure to underserved populations of restaurants, grocery stores and other merchants and establish strong market presence or leadership positions in the markets in which we operate.

Additionally, Waitr facilitates merchant access to third-party payment processing solution providers, pursuant to the acquisition of the Cape Payment Companies in August 2021. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant.

During the first half of 2022, we completed various integrations with third party aggregators, point of sale systems and individual restaurants. Our addition of 7-Eleven to our platform in June 2022 and our proprietary in-stadium ordering technology are examples of our commitment to expand into new delivery verticals. We continue to build on our ancillary revenue streams and diversify the Company beyond third-party food delivery with the facilitation of merchant access to third-party payment processing solution providers.

As we entered the third quarter of 2022, we began our transition to rebrand and change the Company name to ASAP. We entered into agreements to begin delivering from retailers in various industries such as apparel, sporting goods, auto parts and more. In addition to providing our customers with access to a broader range of products, this expansion of services allows the Company to provide more earning opportunities to its independent contractor driver base. We also recently entered into a multi-year sponsorship agreement, pursuant to which the Company will be the exclusive mobile ordering platform used at MetLife Stadium over a five year period. See “Liquidity and Capital Resources” below for additional information.

At June 30, 2022, we had over 27,000 restaurants, in approximately 1,000 cities, on the Platforms. Average Daily Orders for the three months ended June 30, 2022 and 2021 were approximately 18,070 and 38,583, respectively, and revenue was $31,171 and $49,167, respectively. For the six months ended June 30, 2022 and 2021, Average Daily Orders were 20,475 and 38,108, respectively, and revenue was $66,211 and $100,097, respectively.

Impact of COVID-19 on our Business

We have thus far been able to operate effectively during the COVID-19 pandemic. In response to economic hardships experienced during the COVID-19 pandemic, the U.S. federal government rolled out stimulus payments in the first quarter of 2021 which we believe had a positive impact on order volumes during such period. However, we also believe the stimulus payments resulted in increased driver labor costs as we were faced with challenges in maintaining an appropriate level of driver supply. In addition, early in the COVID-19 pandemic, we experienced an increase in revenue and orders due to increased consumer demand for delivery and more restaurants using our platform to facilitate both delivery and take-out. During the second quarter of 2021 and thereafter, we believe the impact of the stimulus payments on our order volumes began to decrease.

25

There remains uncertainty as to whether or not the pandemic will continue to impact diner behavior, and if so, in what manner. To the extent that the COVID-19 pandemic adversely impacts the Company’s business, results of operations, liquidity or financial condition, it may also have the effect of heightening many of the other risks described in the risk factors in the Company’s 2021 Form 10-K and this quarterly report on Form 10-Q for the three months ended June 30, 2022. Management continues to monitor the impact of the COVID-19 outbreak and the possible effects on its financial position, liquidity, operations, industry and workforce.

Nasdaq Compliance

On July 26, 2022, Waitr Holdings Inc. (the “Company”) received approval (the “Approval”) from the Nasdaq Listing Qualifications Department of the Nasdaq Stock Market (the “Nasdaq”) of the Company’s application to transfer the listing of its common stock from the Nasdaq Global Select Market to the Nasdaq Capital Market. The common stock was transferred to the Nasdaq Capital Market at the opening of trading on July 28, 2022. The Nasdaq Capital Market operates in substantially the same manner as the Nasdaq Global Select Market and the common stock continues to trade under the symbol “WTRH.”

As previously disclosed, on January 26, 2022, the Company received a letter from the Nasdaq indicating that the Company was not in compliance with Nasdaq Listing Rule 5450(a)(1) because the closing bid price per share of the Company’s common stock had closed below $1.00 for the previous 30 consecutive business days (the “Bid Price Rule”). The Company was given until July 25, 2022 to regain compliance with the rule.

In response, the Company filed an application to transfer the listing of its common stock from the Nasdaq Global Select Market to the Nasdaq Capital Market. As a result of the Approval, the Company has been granted an additional 180-day grace period, or until January 23, 2023, to regain compliance with the Bid Price Rule. As a condition of the Approval imposed by Nasdaq Listing Rule 5810(c)(3)(a)(i), the Company notified the Nasdaq that it would seek to implement a reverse stock split, if necessary, to regain compliance with the Bid Price Rule.

If we do not regain compliance with the Bid Price Rule in the relevant compliance period, the Staff may provide written notification to the Company that its securities will be delisted.

Significant Accounting Policies and Critical Accounting Estimates

The preparation of financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period, along with related disclosures. We regularly assess these estimates and record changes to estimates in the period in which they become known. We base our estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from estimates. Significant estimates and judgements relied upon in preparing these condensed consolidated financial statements affect the following items:

•incurred loss estimates under our insurance policies with large deductibles or retention levels;

•loss exposure related to claims;

•determination of agent vs. principal classification for revenue recognition purposes;

•income taxes;

•useful lives of tangible and intangible assets;

•equity compensation;

•contingencies;

•goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and

•fair value of assets acquired, liabilities assumed and contingent consideration as part of a business combination.

Other than the changes disclosed in Part I, Item 1, Note 2 – Basis of Presentation and Summary of Significant Accounting Policies to our unaudited condensed consolidated financial statements in this Form 10-Q, there have been no material changes to our significant accounting policies and estimates described in the 2021 Form 10-K.

26

New Accounting Pronouncements and Pending Accounting Standards

See Part I, Item 1, Note 2 – Basis of Presentation and Summary of Significant Accounting Policies for a description of accounting standards adopted during the six months ended June 30, 2022. Also described in Note 2 are pending standards and their estimated effect on our condensed consolidated financial statements.

Factors Affecting the Comparability of Our Results of Operations

Acquisitions. The Delivery Dudes Acquisition and Cape Payment Acquisition were considered business combinations in accordance with ASC 805, and have been accounted for using the acquisition method. Under the acquisition method of accounting, total purchase consideration, acquired assets, assumed liabilities and contingent consideration are recorded based on their estimated fair values on the acquisition date. For each of these acquisitions, the excess of the fair value of purchase consideration over the fair value of the assets less liabilities acquired (and contingent consideration when applicable) has been recorded as goodwill on our condensed consolidated balance sheet as of June 30, 2022. The results of operations of Delivery Dudes and Cape Payment Companies are included in our consolidated financial statements beginning on the acquisition dates, March 11, 2021 and August 25, 2021, respectively.

In connection with the Delivery Dudes Acquisition, the Company incurred direct and incremental costs during the three and six months ended June 30, 2021 of approximately $63 and $669, respectively, consisting of legal and professional fees, which are included in general and administrative expenses in the consolidated statement of operations in such periods.

Changes in Fee Structure. Our fee structure has changed at various times since our inception. We continue to review and update our current rate structure, as necessary, as we look to offer new and enhanced value-adding services to our restaurant partners. Any changes to our fee structure (whether externally to comply with governmental imposed caps or as a result of internal decision-making) could affect the comparability of our results of operations from period to period.

Goodwill Impairment. During the three months ended March 31, 2022, we recognized a non-cash impairment charge totaling $67,190 to write down the carrying value of goodwill to its implied fair value, as a result of our goodwill impairment analysis, which concluded that the fair value of the reporting unit (the Company) at such time was less than its carrying amount. There was no goodwill impairment charge recognized during the three months ended June 30, 2022. Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates used could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired in future periods. Significant goodwill and intangible asset impairments may impact the comparability of our results from period to period.

Seasonality and Holidays. Our business tends to follow restaurant closure and diner behavior patterns with respect to demand of our service offering. In many of our markets, we have historically experienced variations in order frequency as a result of weather patterns, university summer breaks and other vacation periods. In addition, a significant number of restaurants tend to close on certain major holidays, including Thanksgiving, Christmas Eve and Christmas Day, among others. Further, diner activity may be impacted by unusually cold, rainy, or warm weather. Cold weather and rain typically drive increases in order volume, while unusually warm or sunny weather typically drives decreases in orders. Furthermore, severe weather-related events such as snowstorms, ice storms, hurricanes and tropical storms have adverse effects on order volume, particularly if they cause property damage or utility interruptions to our restaurant partners. The COVID-19 pandemic, as well as the federal government’s responses thereto, have had an impact on our typical seasonality trends and could impact future periods.

Acquisition Pipeline. We continue to maintain and evaluate an active pipeline of potential acquisition targets and may pursue acquisitions in the future, both in the restaurant delivery space as well as other verticals, such as payments and other complimentary businesses. These potential business acquisitions may impact the comparability of our results in future periods relative to prior periods.

Key Factors Affecting Our Performance

Efficient Market Expansion and Penetration. Our continued revenue growth and improved cash flow and profitability is dependent on successful restaurant, diner and driver penetration of our markets and achieving our targeted scale in current and future markets. Failure in achieving our targeted scale could adversely affect our working capital,

27

which in turn, could slow our growth plans. Our financial condition, cash flows, and results of operations depend, in significant part, on our ability to achieve and sustain our target profitability thresholds in our markets.

Our Restaurant, Diner and Driver Network. A significant part of our growth is our ability to successfully expand our network of restaurants, diners and independent contractor drivers using the Platforms. If we fail to retain existing restaurants, diners and independent contractor drivers using the Platforms, or to add new restaurants, diners and independent contractor drivers to the Platforms, our revenue, financial results and business may be adversely affected.

Key Business Metrics

Defined below are the key business metrics that we use to analyze our business performance, determine financial forecasts, and help develop long-term strategic plans:

Active Diners. We count Active Diners as the number of unique diner accounts from which an order has been completed through the Platforms during the past twelve months (as of the end of the relevant period) and consider Active Diners an important metric because the number of diners using our Platforms is a key revenue driver and a valuable measure of the size of our engaged diner base.

Average Daily Orders. We calculate Average Daily Orders as the number of completed orders during the period divided by the number of days in that period, including holidays. Average Daily Orders is an important metric for us because the number of orders processed on our Platforms is a key revenue driver and, in conjunction with the number of Active Diners, a valuable measure of diner activity on our Platforms for a given period.

Gross Food Sales. We calculate Gross Food Sales as the total food and beverage sales, sales taxes, prepaid gratuities, and diner fees processed through the Platforms during a given period. Gross Food Sales are different than the order value upon which we charge our fee to restaurants, which excludes gratuities and diner fees. Prepaid gratuities, which are not included in our revenue, are determined by diners and may vary from order to order. Gratuities other than prepaid gratuities, such as cash tips, are not included in Gross Food Sales. Gross Food Sales is an important metric for us because the total volume of food sales transacted through our Platforms is a key revenue driver.

Average Order Size. We calculate Average Order Size as Gross Food Sales for a given period divided by the number of completed orders during the same period. Average Order Size is an important metric for us because the average value of gross food sales on our Platforms is a key revenue driver.

	Three Months Ended June 30,				Six Months Ended June 30,
Key Business Metrics(1)	2022		2021		2022		2021
Active Diners (as of period end)	1,327,971		1,878,904		1,327,971		1,878,904
Average Daily Orders	18,070		38,583		20,475		38,108
Gross Food Sales (dollars in thousands)	$	86,315	$	154,738	$	187,383	$	305,019
Average Order Size (in dollars)	$	52.49	$	44.07	$	50.56	$	44.22

_____________________

(1)The key business metrics include the operations of Delivery Dudes beginning on the acquisition date, March 11, 2021.

Basis of Presentation

Revenue

We generate revenue primarily when diners place an order on one of the Platforms. We recognize revenue from diner orders when orders are delivered. Our revenue consists primarily of net Delivery Transaction Fees. Additionally, effective August 25, 2021, we generate revenue by facilitating merchant access to third-party payment processing solution providers.

28

Cost and Expenses:

Operations and Support. Operations and support expense consists primarily of salaries, benefits, stock-based compensation and bonuses for employees engaged in operations and customer service, as well as territory managers, market success associates, restaurant onboarding, and driver logistics personnel, and payments to independent contractor drivers for delivery services. Operations and support expense also includes payment processing costs incurred on customer orders and the cost of software and related services providing support for diners, restaurants and drivers.

Sales and Marketing. Sales and marketing expense consists primarily of salaries, commissions, benefits, stock-based compensation and bonuses for personnel supporting sales and marketing efforts, including restaurant business development managers, marketing employees and contractors, and third-party marketing expenses such as social media and search engine marketing, online display advertisements, sponsorships and print marketing.

Research and Development. Research and development expense consists primarily of salaries, benefits, stock-based compensation and bonuses for employees and contractors engaged in the design, development, maintenance and testing of the Platforms, net of costs capitalized for the development of the Platforms. This expense also includes such items as software subscriptions that are necessary for the upkeep and maintenance of the Platforms.

General and Administrative. General and administrative expense consists primarily of salaries, benefits, stock-based compensation and bonuses for executive, finance and accounting, human resources and other administrative employees as well as third-party legal, accounting, and other professional services, insurance (including workers’ compensation, auto liability and general liability), travel, facilities rent, and other corporate overhead costs.

Depreciation and Amortization. Depreciation and amortization expense consists primarily of amortization of capitalized costs for software development, trademarks and customer relationships and depreciation of leasehold improvements and equipment, primarily consisting of tablets deployed in restaurants. We do not allocate depreciation and amortization expense to other line items.

Other Expenses and Losses, Net. Other expenses and losses, net, includes interest expense on outstanding debt, as well as any other items not considered to be incurred in the normal operations of the business, including accrued legal settlements and contingencies and expense related to the induced conversion of the Notes.

29

Results of Operations

The following table sets forth our results of operations for the periods indicated, with line items presented in thousands of dollars and as a percentage of our revenue:

	Three Months Ended June 30,								Six Months Ended June 30,
(in thousands, except percentages(1))	2022		% of Revenue		2021		% of Revenue		2022		% of Revenue		2021		% of Revenue
Revenue	$	31,171	100	%	$	49,167	100	%	$	66,211	100	%	$	100,097	100	%
Costs and expenses:
Operations and support	15,983		51	%	31,273		64	%	36,262		55	%	61,611		62	%
Sales and marketing	6,973		22	%	4,500		9	%	13,226		20	%	8,516		9	%
Research and development	1,242		4	%	854		2	%	2,553		4	%	1,853		2	%
General and administrative	12,213		39	%	12,505		25	%	23,758		36	%	22,691		23	%
Depreciation and amortization	3,000		10	%	2,965		6	%	6,065		9	%	5,882		6	%
Goodwill impairment	—		0	%	—		0	%	67,190		101	%	—		—	%
(Gain) loss on disposal of assets	(71)		0	%	162		0	%	(88)		—	%	159		—	%
Total costs and expenses	39,340		126	%	52,259		106	%	148,966		225	%	100,712		101	%
Loss from operations	(8,169)		(26)	%	(3,092)		(6)	%	(82,755)		(125)	%	(615)		(1)	%
Other expenses and losses, net:
Interest expense	1,461		5	%	1,681		3	%	3,165		5	%	3,582		4	%
Other expense	2,024		6	%	835		2	%	2,934		4	%	5,099		5	%
Net loss before income taxes	(11,654)		(37)	%	(5,608)		(11)	%	(88,854)		(134)	%	(9,296)		(9)	%
Income tax expense	17		0	%	33		0	%	33		—	%	57		—	%
Net loss	$	(11,671)	(37)	%	$	(5,641)	(11)	%	$	(88,887)	(134)	%	$	(9,353)	(9)	%

________________

(1)Percentages may not foot due to rounding.

The following section includes a discussion of our results of operations for the three and six months ended June 30, 2022 and 2021. The results of operations of Delivery Dudes and the Cape Payment Companies are included in our unaudited condensed consolidated financial statements beginning on the acquisition dates of March 11, 2021 and August 25, 2021, respectively (see Part I, Item 1, Note 4 – Business Combinations).

Revenue

	Three Months Ended June 30,				Percentage Change		Six Months Ended June 30,				Percentage Change
	2022		2021				2022		2021
	(dollars in thousands)						(dollars in thousands)
Revenue	$	31,171	$	49,167	(37	%)	$	66,211	$	100,097	(34	%)

Revenue decreased for the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021, primarily as a result of decreased order volumes. Partially offsetting the impact of decreased order volumes was an increase in the Average Order Size in the 2022 periods compared to the 2021 periods, as well as revenue from the Cape Payment Companies. The Average Order Size was $52.49 for the three months ended June 30, 2022, compared to $44.07 for the three months ended June 30, 2021, an improvement of 19%. The Average Order Size was $50.56 for the six months ended June 30, 2022, compared to $44.22 for the six months ended June 30, 2021, an improvement of 14%.

30

Operations and Support

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
Operations and support	$	15,983		$	31,273		(49	%)	$	36,262		$	61,611		(41	%)
As a percentage of revenue	51		%	64		%			55		%	62		%

Operations and support expenses decreased in dollar terms and as a percentage of revenue in the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021, primarily due to lower driver operations costs as a result of decreased order volumes.

Sales and Marketing

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
Sales and marketing	$	6,973		$	4,500		55	%	$	13,226		$	8,516		55	%
As a percentage of revenue	22		%	9		%			20		%	9		%

Sales and marketing expense increased in dollar terms and as a percentage of revenue in the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021, primarily attributable to referral agent commission expense related to the Cape Payment Companies acquisition.

Research and Development

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
Research and development	$	1,242		$	854		45	%	$	2,553		$	1,853		38	%
As a percentage of revenue	4		%	2		%			4		%	2		%

Research and development expense increased in dollar terms and as a percentage of revenue in the three and six months ended June 30, 2022, compared to the three and six months ended June 30, 2021, primarily due to the hiring of product and engineering personnel to further develop and refine our Platforms.

General and Administrative

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
General and administrative	$	12,213		$	12,505		(2	%)	$	23,758		$	22,691		5	%
As a percentage of revenue	39		%	25		%			36		%	23		%

General and administrative expense decreased in dollar terms in the three months ended June 30, 2022, compared to the three months ended June 30, 2021, primarily due to decreased stock based compensation expense. For the six months ended June 30, 2022, general and administrative expense was relatively flat compared to the six months ended June 30, 2021. Decreased order volumes in the 2022 periods resulted in an increase in general and administrative expense as a percentage of revenue for the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021.

31

Depreciation and Amortization

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
Depreciation and amortization	$	3,000		$	2,965		1	%	$	6,065		$	5,882		3	%
As a percentage of revenue	10		%	6		%			9		%	6		%

Depreciation and amortization expense increased in dollar terms and as a percentage of revenue in the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021, driven by an increase in depreciation expense related to computer tablets for restaurants on the Platforms and amortization expense on intangible assets acquired in the Delivery Dudes Acquisition and Cape Payment Companies Acquisition.

Goodwill Impairment

During the three months ended March 31, 2022, we recognized a non-cash goodwill impairment charge of $67,190 to write down the carrying value of goodwill to its implied fair value. The primary factor contributing to a reduction in the fair value was the significant decline in the Company’s stock price in mid-March 2022, resulting in a market capitalization that was lower than the carrying value of the Company’s consolidated stockholders’ equity. See Part I, Item 1, Note 6 – Intangible Assets and Goodwill for additional details. There was no goodwill impairment charge recognized during the three months ended June 30, 2022.

Other Expenses and Losses, Net

	Three Months Ended June 30,						Percentage Change		Six Months Ended June 30,						Percentage Change
	2022			2021					2022			2021
	(dollars in thousands)								(dollars in thousands)
Other expenses and losses, net	$	3,485		$	2,516		39	%	$	6,099		$	8,681		(30	%)
As a percentage of revenue	11		%	5		%			9		%	9		%

Other expenses and losses, net for the three months ended June 30, 2022 primarily consisted of $1,436 of interest expense associated with the Term Loan and Notes and $930 of expense associated with the induced conversion of the Notes. See Part I, Item 1, Note 8 - Debt for additional details on the Notes conversion. For the three months ended June 30, 2021, other expenses and losses, net primarily consisted of $1,660 of interest expense associated with the Term Loan and Notes and a $700 accrual for a legal settlement.

For the six months ended June 30, 2022, other expenses and losses, net primarily consisted of $3,109 of interest expense associated with the Term Loan and Notes and $930 of induced conversion expense for the Notes. For the six months ended June 30, 2021, other expenses and losses, net primarily consisted of a $4,700 accrual for a legal settlement and $3,520 of interest expense associated with the Term Loan and Notes.

Income Tax Expense

Income tax expense for the three months ended June 30, 2022 and 2021 was $17 and $33, respectively, and $33 and $57 for the six months ended June 30, 2022 and 2021, respectively. The Company’s income tax expense is entirely related to state taxes in various jurisdictions. We have historically generated net operating losses; therefore, a valuation allowance has been recorded on our net deferred tax assets.

Liquidity and Capital Resources

Overview

The Company has experienced recurring losses from operations and has an accumulated deficit of $458,022 as of June 30, 2022. The Company’s results of operations have been adversely impacted by declines in order volumes and increased expenses, resulting in recurring losses from operations, use of cash to fund operations and declines in cash positions. In addition to the impact of declines in order volumes, the Company’s operations have been impacted by

32

macroeconomic factors including the COVID-19 pandemic, rising gas prices, inflation and increased competition from national delivery service providers. Management has focused its efforts on certain initiatives to improve revenue, operating income and cash positions, including (i) collaborations with convenience stores, (ii) delivery from retailers in a variety of industries, (iii) the entry into new markets and (iv) the development of a proprietary stadium ordering application. In July 2022, the Company entered into a multi-year sponsorship agreement to serve as the exclusive mobile ordering platform at MetLife Stadium, providing an avenue for the Company to expand its delivery services into the New York and New Jersey markets. Our strategy is to grow order volume and revenue both in existing markets and new markets, such as New York and New Jersey. Additionally, management has evaluated its existing cost structure and will continue to implement cost saving initiatives where appropriate to reduce operating costs and manage the Company’s cash position.

As of June 30, 2022, we had cash on hand of $28,203. Our primary sources of liquidity have been cash flow from operations and proceeds from the issuance of stock in the six months ended June 30, 2022 and fiscal 2021 and 2020. During the six months ended June 30, 2022, pursuant to our ATM Program, we sold 12,074,990 shares of the Company’s common stock for net proceeds of $7,120. During the first and second quarters of 2022, we made investments in our business related to the enhancement of our Platforms and initiatives focused on further supplementing our offerings beyond third-party food delivery.

During the second quarter of 2022, the Company entered into the May 9, 2022 Amended Debt Agreements, pursuant to which the Company made a $20,000 prepayment on the Term Loan, reducing the outstanding amount of the Term Loan from $35,007 to $15,007. Additionally, the May 9, 2022 Amended Debt Agreements (i) provide that going forward on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances will be applied to the prepayment of the Term Loan under the Credit Agreement and, subsequent to the prepayment in full of the Term Loan, to the prepayment of the Notes under the Convertible Notes Agreement and (ii) include a six-month extension of the maturity date of each of the Credit Agreement and Convertible Notes Agreement until May 15, 2024. In May 2022, the Company entered into an additional amendment to the Convertible Notes Agreement which provides that subsequent to the payment in full of the Term Loan outstanding under the existing Credit Agreement, on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances received by the Company will be applied to prepayment of the Notes under the Convertible Notes Agreement. In May 2022, pursuant to the Conversion Agreement, the lenders under the Convertible Notes Agreement converted $750 of outstanding principal amount of the Notes into shares of Company common stock.

The aggregate principal amount of outstanding long-term debt totaled $63,761 as of June 30, 2022, consisting of $15,007 for the Term Loan and $48,754 of Notes. As of June 30, 2022, the Company had $2,351 of outstanding short-term loans for insurance premium financing.

In July 2022, the Company, various lenders party thereto, and Luxor Capital entered into the July Conversion Agreement, pursuant to which the lenders agreed to convert $6,750 of the outstanding principal amount of the Notes into shares of Company common stock at a conversion rate of 4,000 shares of Company common stock per one thousand principal amount of the Notes (calculated based on a per share price of $0.25 of Company common stock on Nasdaq), notwithstanding the conversion rate then in effect pursuant to the terms of the Notes. On August 5, 2022, a total of 27,000,000 shares of Company common stock were issued to the Luxor Entities in connection with the conversion. As of August 8, 2022, the outstanding principal amount of the Notes totaled $42,004.

In July 2022, the Company entered into a multi-year sponsorship agreement with NMSC, pursuant to which the Company will be the exclusive mobile ordering platform used at MetLife Stadium. The sponsorship agreement also provides the Company with benefits and rights including electronic signage, messaging, merchandise, and rights to use a specified number of players from each of the Jets and Giants in conjunction with advertising and promotional programs. In connection with the sponsorship agreement, the Company has committed to pay an aggregate of $9,128 in sponsorship fees which will be amortized over the performance period. The sponsorship fees are payable over the five Contract Years of the agreement, generally in quarterly installments. Additionally, the Company has agreed to pay a post-season sponsor fee in exchange for certain post-season benefits set forth in the agreement, if the Giants and/or Jets appear in any NFL post-season games during the term of the agreement.

We currently believe that our cash on hand, estimated cash flow from operations and proceeds from additional equity raises will be sufficient to meet our working capital needs for at least the next twelve months; however, there can be no assurance that we will generate cash flow at the levels we anticipate, nor can there be any assurance that we will be able to raise additional equity capital. We are continuously reviewing our liquidity and anticipated working capital needs based

33

on overall market and economic factors. Market conditions, future financial performance or other factors may make it difficult or impractical for us to access sources of capital on favorable terms, if at all.

Capital Expenditures

Our main capital expenditures relate to investments in the development of the Platforms, which are expected to increase as we continue to grow our business. Our future capital requirements and the adequacy of available funds will depend on many factors, including those set forth under “Risk Factors” in our 2021 Form 10-K and subsequent filings with the SEC, including this quarterly report on Form 10-Q for the three months ended June 30, 2022.

Cash Flow

The following table sets forth our summary cash flow information for the periods indicated:

	Six Months Ended June 30,
(in thousands)	2022		2021
Net cash (used in) provided by operating activities	$	(13,829)	$	5,936
Net cash used in investing activities	(4,379)		(17,419)
Net cash used in financing activities	(13,700)		(12,675)

Cash Flows (Used in) Provided by Operating Activities

For the six months ended June 30, 2022, net cash used in operating activities was $13,829, compared to net cash provided by operating activities of $5,936 for the six months ended June 30, 2021. The decrease in cash flows from operating activities in the six months ended June 30, 2022 from the comparable 2021 period was primarily driven by a decrease in revenue and changes in operating assets and liabilities, partially offset by a decrease in operations and support expenses. During the six months ended June 30, 2022, the net change in operating assets and liabilities decreased net cash provided by operating activities by $3,541, primarily consisting of a decrease in other current liabilities of $2,224 and a decrease in accounts payable of $1,596, partially offset by a decrease in prepaid expenses and other current assets of $3,580. During the six months ended June 30, 2021, the net change in operating assets and liabilities increased net cash provided by operating activities by $2,959, primarily consisting of an increase in other current liabilities of $6,452, partially offset by a decrease in accrued payroll of $1,368, an increase in capitalized contract costs of $1,389 and an increase in prepaid expenses and other current assets of $1,008.

Cash Flows Used in Investing Activities

For the six months ended June 30, 2022, net cash used in investing activities consisted primarily of $4,318 for internally developed software. For the six months ended June 30, 2021, net cash used in investing activities consisted primarily of $12,706 for the acquisition of a business and related intangible assets and $4,137 of costs for internally developed software.

Cash Flows Used in Financing Activities

For the six months ended June 30, 2022, net cash used in financing activities consisted primarily of a $20,000 payment on the Term Loan, partially offset by $7,120 of net proceeds from the sales of common stock under the Company’s ATM Program. For the six months ended June 30, 2021, net cash used in financing activities primarily consisted of a $14,472 principal payment on the Term Loan.

Cautionary Statement Regarding Forward-Looking Statements

This Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Exchange Act. All statements, other than statements of historical or current fact, that reflect future plans, estimates, beliefs or expected performance are forward-looking statements. In some cases, you can identify forward-looking statements because they are preceded by, followed by or include words such as “may,” “can,” “should,” “will,” “estimate,” “plan,” “project,” “forecast,” “intend,” “expect,” “anticipate,” “believe,” “seek,” “target” or similar expressions. These forward-looking statements are based on information available as of the date of this Form 10-Q and our management’s current expectations, forecasts and assumptions, and

34

involve a number of judgments, risks and uncertainties, including the following factors, in addition to the factors discussed elsewhere in this Form 10-Q, and the factors discussed in our 2021 Form 10-K and subsequent filings with the SEC (Part I, Item 1A, Risk Factors):

Risks Related to Our Operations

•failure to retain existing diners or add new diners or continuing to experience a decrease in number of diners and number of orders or decrease in order sizes on the Platforms;

•declines in our delivery service levels or lack of increases in business for restaurants;

•loss of restaurants on the Platforms, including due to changes in our fee structure;

•inability to achieve profitability in the future;

•risks related to our relationships with the independent contractor drivers, including shortages of available drivers, loss of independent contractor drivers, adverse conditions impacting independent contractor drivers, and possible increases in driver compensation;

•recent inflationary pressures, increased gasoline prices, economic impact resulting from the Ukrainian conflict, and other macroeconomic factors that are largely beyond our control;

•inability to maintain and enhance our brands, including possible degradation thereto resulting from our comprehensive rebranding initiative to change our corporate name and visual identity, or occurrence of events that damage our reputation and brands, including unfavorable media coverage;

•seasonality and the impact of inclement weather, including major hurricanes, tropical cyclones, major snow and/or ice storms in areas not accustomed to them and other instances of severe weather and other natural phenomena;

•inability to manage growth and meet demand;

•inability to successfully improve the experience of restaurants and diners in a cost-effective manner;

•changes in our products or to operating systems, hardware, networks or standards that our operations depend on;

•dependence of our business on our ability to maintain and scale our technical infrastructure;

•personal data, internet security breaches or loss of data provided by diners or restaurants on our Platforms;

•inability to successfully expand our operations of facilitating the entry into merchant agreements by and between merchants and third-party payment processing solution providers;

•inability of third-party payment processing services, of which we may facilitate the entry into merchant agreements, to comply with applicable state or federal regulations;

•inability to comply with applicable law or standards if we were to become a payment processor at some point in the future;

•risks related to the credit card and debit card payments we accept;

•reliance on third-party vendors to provide products and services;

•substantial competition in technology innovation and distribution and inability to continue to innovate and provide technology desirable to diners and restaurants;

•failure to pursue and successfully make additional acquisitions;

•failure to comply with covenants in the agreements governing our debt;

•additional impairments of the carrying amounts of goodwill or other indefinite-lived assets;

•dependence on search engines, display advertising, social media, email, content-based online advertising and other online sources to attract diners to the Platforms;

•loss of senior management or key operating personnel and dependence on skilled personnel to grow and operate our business;

•inability to successfully integrate and maintain acquired businesses;

•failure to protect our intellectual property;

•patent lawsuits and other intellectual property rights claims;

35

•potential liability and expenses for existing and future legal claims, including claims that may exceed insurance coverage or are not insured against;

•our use of open source software;

•insufficient capital to pursue business objectives and respond to business opportunities, challenges or unforeseen circumstances;

•unionization of our employees, the magnitude of which increases if our independent contractor drivers were ever reclassified as employees; and

•failure to maintain an effective system of disclosure controls and internal control over financial reporting.

Risks Related to Our Industry

•the highly competitive and fragmented nature of our industry;

•dependence on discretionary spending patterns in the areas in which the restaurants on our Platforms operate and in the economy at large;

•general economic and business risks affecting our industry that are largely beyond our control;

•the COVID-19 pandemic, or a similar public health threat that could significantly affect our business, financial condition and results of operations;

•implementation of fee caps by jurisdictions in areas where we operate;

•failure of restaurants in our networks to maintain their service levels;

•slower than anticipated growth in the use of the Internet via websites, mobile devices and other platforms;

•federal and state laws and regulations regarding privacy, data protection, and other matters affecting our business;

•the potential for increased misclassification claims following the change to the U.S. presidential administration;

•risks relating to our relationships with the independent contractor drivers, including shortages of available drivers and possible increases in driver compensation; and

•risks related to the cannabis industry with respect to the business operations of referring merchants to third-party payment processing solution providers.

Risks Related to Ownership of Our Securities

•risks related to future sales of a substantial number of shares by existing stockholders which could in turn cause our share price to decline;

•the risk that management’s use of the net proceeds from, or the continuation of, our ATM Program does not increase the value of a stockholder’s investment;

•the risk that future offerings of debt or equity securities that rank senior to our common stock may adversely affect the market price of our common stock;

•the risk that the Debt Warrants and Notes as well as other derivative securities, if exercised or converted into shares of our common stock, would increase the number of shares eligible for future resale in the public market and result in dilution to our stockholders; and

•the risk that we fail to continue to meet all applicable Nasdaq listing requirements and risks relating to the consequent delisting of our common stock from Nasdaq, which could adversely affect the market liquidity of our common stock, the ability for us to raise capital, and could decrease the market price of our common stock significantly.

These risks and uncertainties may be outside of our control. Forward-looking statements should not be relied upon as representing our views as of any subsequent date. We do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. Our actual results could differ materially from those discussed in these forward-looking statements.

36

Item 3. Quantitative and Qualitative Disclosures about Market Risk

We are exposed to interest rate risk and certain other market risks in the ordinary course of our business.

Interest Rate Risk

As of June 30, 2022, we had outstanding interest-bearing long-term debt totaling $63,761, consisting of the Term Loan in the amount of $15,007 and the Notes of $48,754, both of which bear interest at fixed rates. As a result, we were not exposed to interest rate risk on our outstanding debt at June 30, 2022. If we enter into variable-rate debt in the future, we may be subject to increased sensitivity to interest rate movements.

We invest excess cash primarily in bank accounts and money market accounts, on which we earn interest. Our current investment strategy is to preserve principal and provide liquidity for our operating and market expansion needs. Since our investments have been and are expected to remain mainly short-term in nature, we do not believe that changes in interest rates would have a material effect on the fair market value of our investments or our operating results.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

As required by Rule 13a-15(b) of the Exchange Act, we have evaluated, under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act) as of the end of the period covered by this Form 10-Q. Our disclosure controls and procedures are designed to provide reasonable assurance that the information required to be disclosed by us in reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure and is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC. Based upon the evaluation, our principal executive officer and principal financial officer have concluded that our disclosure controls and procedures were effective to accomplish their objectives at the reasonable assurance level as of June 30, 2022.

Changes in Internal Control Over Financial Reporting

There has not been any change in our internal control over financial reporting that occurred during the quarter ended June 30, 2022 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

37

PART II. OTHER INFORMATION

Dollar amounts in the discussion in Part II. Other Information are expressed in thousands, except as otherwise noted.

Item 1. Legal Proceedings

In July 2016, Waiter.com, Inc. filed a lawsuit against Waitr Inc. in the United States District Court for the Western District of Louisiana, alleging trademark infringement based on Waitr’s use of the “Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041. The plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo. During the third quarter of 2020, the trial date was rescheduled to June 2021. On June 22, 2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company paid the plaintiff $4,700 in cash on July 1, 2021. In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800. During the three months ended March 31, 2022, the Company accrued an $800 reserve in connection with its option to extend the license period by an additional eight months. The $800 legal reserve and $4,700 legal settlement are included in other expense in the unaudited condensed consolidated statement of operations for the six months ended June 30, 2022 and 2021, respectively.

In April 2019, the Company was named as a defendant in a class action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, LLC, et al v. Waitr Holdings Inc., which is currently pending in the United States District Court for the Western District of Louisiana. The plaintiffs assert claims for breach of contract and violation of the duty of good faith and fair dealing, and they seek recovery on behalf of themselves and two separate classes. Based on the current class definitions, as many as 10,000 restaurant partners could be members of the two separate classes at issue. In February 2022, the parties reached a proposed settlement in principle to resolve the litigation in its entirety and requested a stay of the pending litigation. This proposed settlement in principle was subject to Court approval and entry into a settlement agreement between the parties, and contemplated a total potential settlement fund of $2,500 of Company shares of common stock. Ultimately, no settlement agreement was executed by the parties nor was Court approval obtained, and the parties have asked the Court to lift the stay and reopen the litigation. Based on the settlement negotiations, the Company accrued a $1,250 reserve in connection with this lawsuit during the three months ended December 31, 2021. The accrued legal contingency is included in other current liabilities in the unaudited condensed consolidated balance sheet at June 30, 2022.

In September 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC. The case was filed in the Western District of Louisiana, Lake Charles Division. In the lawsuit, the plaintiff asserts putative class action claims alleging, inter alia, that various defendants made false and misleading statements in securities filings, engaged in fraud, and violated accounting and securities rules, seeking damages based upon these allegations. A similar putative class action lawsuit, entitled Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC, was filed in that same court in November 2019. These two cases were consolidated, and an amended complaint was filed in October 2020. The Company filed a motion to dismiss in February 2021. The Court assigned that motion to the Magistrate Judge, who recently issued her Report and Recommendation to the District Court Judge that the motion be granted in all respects. The parties are now briefing their respective positions on the Report and Recommendation and will await the District Court Judge’s ruling. In the meantime, all discovery remains stayed and no trial date has been set. Waitr believes that this lawsuit lacks merit and that it has strong defenses to all of the claims alleged. Waitr continues to vigorously defend the suit.

In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in claims alleging personal injuries and medical expenses, labor and employment claims, allegations of intellectual property infringement, and workers’ compensation benefit claims as a result of alleged conduct involving its employees, independent contractor drivers, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers liability for potential damages in many of these matters where coverage is

38

available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, there are limits to insurance coverage and in certain instances claims are met with denial of coverage positions by the carriers; accordingly, we could suffer material losses as a result of these claims, the denial of coverage for such claims, or damages awarded for any such claim that exceeds coverage. Litigation is unpredictable and we may determine in the future that certain existing claims have greater exposure or liability than previously understood.

Item 1A. Risk Factors

Except as set forth below, there have been no material changes with respect to Waitr’s risk factors previously reported in Part I, Item 1A, of the 2021 Form 10-K.

We have experienced recurring losses from operations and negative cash flows from operating activities.

The Company has experienced recurring losses from operations and has an accumulated deficit of $458,022 as of June 30, 2022. The Company’s results of operations have been adversely impacted by declines in order volumes and increased expenses, resulting in recurring losses from operations, use of cash to fund operations and declines in cash positions. During the second quarter of 2022, the Company’s cash position was further impacted by the utilization of $20,000 in cash to pay down debt. As reflected in our unaudited condensed consolidated financial statements, the Company had negative cash flow from operations of $13,829 and a net loss of $88,887 for the six months ended June 30, 2022. Included in the net loss was a goodwill impairment of $67,190.

Management has focused its efforts on certain initiatives to improve revenue, operating income and cash positions, including collaborations with convenience stores, delivery from retailers in a variety of industries, the entry into new markets and the development of a proprietary stadium ordering application. In July 2022, the Company entered into a sponsorship agreement to serve as the exclusive mobile ordering platform at MetLife Stadium, for a $9,128 commitment over a five-year period, providing an avenue for the Company to expand its delivery services into the New York and New Jersey markets. Our strategy is to grow order volume and revenue both in existing markets and new markets, such as New York and New Jersey. Additionally, management has evaluated its existing cost structure and will continue to implement cost saving initiatives where appropriate to reduce operating costs and manage the Company’s cash position. While the Company believes that the initiatives described above will result in improved liquidity and cash flow, there can be no assurance that the Company will generate cash flow at the levels anticipated. Moreover, there is no assurance that the Company will be able to generate positive cash flow from operations in the future.

While we currently believe that our cash on hand, estimated cash flow from operations and proceeds from any equity raises will be sufficient to meet our working capital needs for at least the next twelve months, there can be no assurance that we will generate cash flow at the levels we anticipate, nor can there be any assurance that we will be able to raise additional equity capital on acceptable terms, if at all. Market conditions, future financial performance or other factors may make it difficult or impractical for us to access sources of equity capital.

Additional impairments of the carrying amounts of goodwill or other indefinite-lived assets could negatively affect our financial condition and results of operations.

We conduct our goodwill and intangible asset impairment test annually in October, or more frequently if indicators of impairment exist, and we review the recoverability of long-lived assets, including acquired technology, capitalized software costs, and property and equipment when events or changes in circumstances occur that indicate that the carrying value of the asset may not be recoverable. For purposes of testing for goodwill impairment, we have one reporting unit. As a result of the significant decline in the Company’s stock price in mid-March 2022 and other macroeconomic and industry factors, thereby contributing to a decline in the Company’s market capitalization, we conducted the impairment test as of March 15, 2022. The impairment test was conducted in accordance with ASC 360, Impairment and Disposal of Long-Lived Assets for certain long-lived assets including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with ASC 350, Intangibles – Goodwill and Other for the reporting unit’s goodwill. As a result of the ASC 360 and ASC 350 analyses, we recognized a non-cash pre-tax impairment loss of $67,190 during the three months ended March 31, 2022 to write down the carrying value of goodwill to its implied fair value. See Part I, Item 1, Note 6 – Intangible Assets and Goodwill for additional details. There was no goodwill impairment recognized during the three months ended June 30, 2022.

Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the

39

judgments and estimates used could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired and that the carrying value of other indefinite-lived assets will be recoverable in future periods, which could adversely affect our financial results and stockholders’ equity.

Our strategic initiative to change our corporate name and visual identity in a comprehensive rebrand may not be successful and may negatively impact our name recognition with customers and partners or otherwise impact our business.

In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800. During the three months ended March 31, 2022, the Company accrued an $800 reserve in connection with its option to extend the license period by an additional eight months. In July 2022, we began our transition to rebrand and change the Company name to ASAP. There is no assurance that our rebranding initiative will be successful or result in a positive return on investment. The failure by us to timely cease using the Waitr trademark provides Waiter.com, Inc. the right to pursue injunctive relief and liquidated damages. We could be required to devote significant resources to advertising and marketing in order to increase awareness of the new brand and for the successful integration of our rebranding process. Furthermore, our rebranding initiative may negatively impact our name recognition with customers and partners, which could have an adverse impact on our business.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

None

Item 3. Defaults Upon Senior Securities

Not applicable

Item 4. Mine Safety Disclosures

Not applicable

Item 5. Other Information

None

40

Item 6. Exhibits

Exhibit No.	Description
10.1	Amendment No. 5 to Credit and Guaranty Agreement by and among Waitr Inc., Waitr Intermediate Holdings, LLC, other guarantors party hereto, Luxor Capital, LLC and Luxor Capital Group, LP (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 10, 2022)
10.2	Amendment No. 5 to Credit Agreement by and among Waitr Holdings Inc., Luxor Capital, LLC and Luxor Capital Group, LP (incorporated by reference to Exhibit 10.2 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 10, 2022)
10.3	Amendment No. 6 to Credit Agreement dated May 12, 2022 by and among Waitr Holdings Inc., various lenders thereto, and Luxor Capital Group, LP (incorporated by reference to Exhibit 10.2 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 17, 2022)
10.4	Conversion Agreement dated as of May 13, 2022 by and among Waitr Holdings Inc., the lenders party thereto, and Luxor Capital Group, LP (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 17, 2022)
10.5	Amendment No. 1 to the employment agreement of Armen Yeghyazarians dated May 24, 2022 (incorporated by reference to Exhibit 10.1 of the Current Report on Form 8-K (File No. 001-37788) filed by the Company on May 25, 2022)
31.1	Certification of the Principal Executive Officer required by Rule 13a-14(b) or Rule15d-14(a). (1)
31.2	Certification of the Principal Financial Officer required by Rule 13a-14(b) or Rule15d-14(a). (1)
32.1	Certification of the Principal Executive Officer required by Rule 13a-14(b) or Rule15d-14(b) and 18 U.S.C. Section 1350. (1)
32.2	Certification of the Principal Financial Officer required by Rule 13a-14(b) or Rule15d-14(b) and 18 U.S.C. Section 1350. (1)
101.INS	Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH	Inline XBRL Taxonomy Extension Schema Document
101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

(1)Filed herewith

41

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: August 8, 2022	By:	/s/ Armen Yeghyazarians
		Armen Yeghyazarians
		Chief Financial Officer and Chief Accounting Officer
		(Principal Financial Officer and Duly Authorized Officer)

42

EX-31.1

EXHIBIT 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

PURSUANT TO RULES 13a-14(b) and 15d-14(a)

UNDER THE SECURITIES EXCHANGE ACT OF 1934

AS ADOPTED PURSUANT TO SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

I, Carl A. Grimstad, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Waitr Holdings Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal controls over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date:	August 8, 2022
By:	/s/ Carl A. Grimstad
	Carl A. Grimstad Chief Executive Officer and Chairman of the Board (Principal Executive Officer)

EX-31.2

EXHIBIT 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

PURSUANT TO RULES 13a-14(b) and 15d-14(a)

UNDER THE SECURITIES EXCHANGE ACT OF 1934

AS ADOPTED PURSUANT TO SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

I, Armen Yeghyazarians, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Waitr Holdings Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal controls over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date:	August 8, 2022
By:	/s/ Armen Yeghyazarians
	Armen Yeghyazarians Chief Financial Officer and Chief Accounting Officer (Principal Financial Officer)

EX-32.1

EXHIBIT 32.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906

OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Waitr Holdings Inc. (the “Company”) on Form 10-Q for the quarter ended June 30, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Carl A. Grimstad, certify, as of the date hereof and solely for purposes of and pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge:

1.The Report fully complies with the requirements of section 13(a) of the Securities Exchange Act of 1934 (15 U.S.C. 78m); and

2.The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of the dates set forth and for the periods presented in the Report.

By:	/s/ Carl A. Grimstad
	Carl A. Grimstad Chief Executive Officer and Chairman of the Board (Principal Executive Officer)
Date:	August 8, 2022

EX-32.2

EXHIBIT 32.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906

OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Waitr Holdings Inc. (the “Company”) on Form 10-Q for the quarter ended June 30, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Armen Yeghyazarians, certify, as of the date hereof and solely for purposes of and pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge:

1.The Report fully complies with the requirements of section 13(a) of the Securities Exchange Act of 1934 (15 U.S.C. 78m); and

2.The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of the dates set forth and for the periods presented in the Report.

By:	/s/ Armen Yeghyazarians
	Armen Yeghyazarians Chief Financial Officer and Chief Accounting Officer (Principal Financial Officer)
Date:	August 8, 2022

XML

COVER - shares	6 Months Ended
	Jun. 30, 2022	Aug. 08, 2022
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2022
Document Transition Report	false
Entity File Number	001-37788
Entity Registrant Name	WAITR HOLDINGS INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-3828008
Entity Address, Address Line One	214 Jefferson Street
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	Lafayette
Entity Address, State or Province	LA
Entity Address, Postal Zip Code	70501
City Area Code	337
Local Phone Number	534-6881
Title of 12(b) Security	Common Stock, Par Value $0.0001 Per Share
Trading Symbol	WTRH
Security Exchange Name	NASDAQ
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		190,780,722
Entity Central Index Key	0001653247
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	Q2
Document Fiscal Year Focus	2022
Amendment Flag	false
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes

XML

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
CURRENT ASSETS
Cash	$ 28,203	$ 60,111
Accounts receivable, net	3,319	3,027
Capitalized contract costs, current	1,377	1,170
Prepaid expenses and other current assets	5,126	8,706
TOTAL CURRENT ASSETS	38,025	73,014
Property and equipment, net	2,599	3,763
Capitalized contract costs, noncurrent	3,395	3,183
Goodwill	63,434	130,624
Intangible assets, net	42,506	43,126
Operating lease right-of-use assets	3,620	4,327
Other noncurrent assets	929	1,070
TOTAL ASSETS	154,508	259,107
CURRENT LIABILITIES
Accounts payable	5,422	7,018
Restaurant food liability	2,219	3,327
Accrued payroll	2,330	2,988
Short-term loans for insurance financing	2,351	3,142
Income tax payable	107	74
Operating lease liabilities	1,315	1,581
Other current liabilities	18,768	19,309
TOTAL CURRENT LIABILITIES	32,512	37,439
Long term debt - related party	61,805	81,977
Accrued medical contingency	0	53
Operating lease liabilities, net of current portion	2,537	3,034
Other noncurrent liabilities	36	2,115
TOTAL LIABILITIES	96,890	124,618
Commitments and contingent liabilities
STOCKHOLDERS’ EQUITY:
Common stock, $0.0001 par value; 249,000,000 shares authorized and 163,448,742 and 146,094,300 shares issued and outstanding at June 30, 2022 and December 31, 2021, respectively	16	15
Additional paid in capital	515,624	503,609
Accumulated deficit	(458,022)	(369,135)
TOTAL STOCKHOLDERS’ EQUITY	57,618	134,489
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$ 154,508	$ 259,107

XML

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Jun. 30, 2022	Dec. 31, 2021
Statement of Financial Position [Abstract]
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, authorized (in shares)	249,000,000	249,000,000
Common stock, issued (in shares)	163,448,742	146,094,300
Common stock, outstanding (in shares)	163,448,742	146,094,300

XML

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Income Statement [Abstract]
REVENUE	$ 31,171,000	$ 49,167,000	$ 66,211,000	$ 100,097,000
COSTS AND EXPENSES:
Operations and support	15,983,000	31,273,000	36,262,000	61,611,000
Sales and marketing	6,973,000	4,500,000	13,226,000	8,516,000
Research and development	1,242,000	854,000	2,553,000	1,853,000
General and administrative	12,213,000	12,505,000	23,758,000	22,691,000
Depreciation and amortization	3,000,000	2,965,000	6,065,000	5,882,000
Goodwill impairment	0	0	67,190,000	0
(Gain) loss on disposal of assets	(71,000)	162,000	(88,000)	159,000
TOTAL COSTS AND EXPENSES	39,340,000	52,259,000	148,966,000	100,712,000
LOSS FROM OPERATIONS	(8,169,000)	(3,092,000)	(82,755,000)	(615,000)
OTHER EXPENSES AND LOSSES, NET
Interest expense	1,461,000	1,681,000	3,165,000	3,582,000
Other expense	2,024,000	835,000	2,934,000	5,099,000
NET LOSS FROM CONTINUING OPERATIONS BEFORE INCOME TAXES	(11,654,000)	(5,608,000)	(88,854,000)	(9,296,000)
Income tax expense	17,000	33,000	33,000	57,000
NET LOSS FROM CONTINUING OPERATIONS	$ (11,671,000)	$ (5,641,000)	$ (88,887,000)	$ (9,353,000)
LOSS PER SHARE:
Basic (in dollars per share)	$ (0.07)	$ (0.05)	$ (0.57)	$ (0.08)
Diluted (in dollars per share)	$ (0.07)	$ (0.05)	$ (0.57)	$ (0.08)
Weighted average shares used to compute net loss per share:
Weighted average common shares outstanding – basic	160,531,778	115,644,790	157,099,938	113,998,589
Weighted average common shares outstanding – diluted	160,531,778	115,644,790	157,099,938	113,998,589

XML

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Cash flows from operating activities:
Net loss	$ (88,887,000)	$ (9,353,000)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
Non-cash interest expense	577,000	1,485,000
Induced conversion expense related to Notes	930,000	0
Stock-based compensation	3,250,000	4,465,000
(Gain) loss on disposal of assets	(88,000)	159,000
Depreciation and amortization	6,065,000	5,882,000
Goodwill impairment	67,190,000	0
Amortization of capitalized contract costs	629,000	423,000
Change in fair value of contingent consideration liability	104,000	0
Other	(58,000)	(84,000)
Changes in assets and liabilities:
Accounts receivable	(292,000)	(614,000)
Capitalized contract costs	(1,048,000)	(1,389,000)
Prepaid expenses and other current assets	3,580,000	(1,008,000)
Other noncurrent assets	161,000	(386,000)
Accounts payable	(1,596,000)	1,623,000
Restaurant food liability	(1,108,000)	(86,000)
Income tax payable	33,000	57,000
Accrued payroll	(658,000)	(1,368,000)
Accrued medical contingency	(53,000)	(258,000)
Other current liabilities	(2,224,000)	6,452,000
Other noncurrent liabilities	(336,000)	(64,000)
Net cash (used in) provided by operating activities	(13,829,000)	5,936,000
Cash flows from investing activities:
Purchases of property and equipment	(81,000)	(589,000)
Internally developed software	(4,318,000)	(4,137,000)
Purchase of domain names	(12,000)	0
Acquisitions, net of cash acquired	0	(12,706,000)
Proceeds from sale of property and equipment	32,000	13,000
Net cash used in investing activities	(4,379,000)	(17,419,000)
Cash flows from financing activities:
Proceeds from issuance of stock	7,120,000	0
Payments on long-term loan	(20,000,000)	(14,472,000)
Borrowings under short-term loans for insurance financing	2,811,000	5,209,000
Payments on short-term loans for insurance financing	(3,602,000)	(2,471,000)
Payments on acquisition loans	0	(132,000)
Payments on finance lease obligation	(2,000)	0
Proceeds from exercise of stock options	0	8,000
Taxes paid related to net settlement on stock-based compensation	(27,000)	(817,000)
Net cash used in financing activities	(13,700,000)	(12,675,000)
Net change in cash	(31,908,000)	(24,158,000)
Cash, beginning of period	60,111,000	84,706,000
Cash, end of period	28,203,000	60,548,000
Supplemental disclosures of cash flow information:
Cash paid during the period for interest	2,588,000	2,097,000
Supplemental disclosures of non-cash investing and financing activities:
Conversion of convertible notes to stock	1,673,000	0
Stock issued as consideration in acquisition	0	10,545,000
Noncash impact of operating lease assets upon adoption	0	5,600,000
Noncash impact of operating lease liabilities upon adoption	$ 0	$ 6,005,000

XML

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common stock	Additional paid in capital	Accumulated deficit
Beginning balance (in shares) at Dec. 31, 2020		111,259,037
Beginning balance at Dec. 31, 2020	$ 88,096	$ 11	$ 451,991	$ (363,906)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(9,353)			(9,353)
Exercise of stock options and vesting of restricted stock units (in shares)		1,851,573
Vesting of restricted stock units	8		8
Taxes paid related to net settlement on stock-based compensation	(817)		(817)
Stock-based compensation	4,465		4,465
Equity issued for acquisitions (in shares)		3,590,667
Equity issued for asset acquisitions	10,545		10,545
Ending balance (in shares) at Jun. 30, 2021		116,701,277
Ending balance at Jun. 30, 2021	92,944	$ 11	466,192	(373,259)
Beginning balance (in shares) at Mar. 31, 2021		115,387,140
Beginning balance at Mar. 31, 2021	97,236	$ 11	464,843	(367,618)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(5,641)			(5,641)
Exercise of stock options and vesting of restricted stock units (in shares)		1,314,137
Vesting of restricted stock units	2		2
Taxes paid related to net settlement on stock-based compensation	(85)		(85)
Stock-based compensation	2,387		2,387
Adjustment of consideration for acquisition	(955)		(955)
Ending balance (in shares) at Jun. 30, 2021		116,701,277
Ending balance at Jun. 30, 2021	92,944	$ 11	466,192	(373,259)
Beginning balance (in shares) at Dec. 31, 2021		146,094,300
Beginning balance at Dec. 31, 2021	134,489	$ 15	503,609	(369,135)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(88,887)			(88,887)
Exercise of stock options and vesting of restricted stock units (in shares)		867,952
Vesting of restricted stock units	0
Taxes paid related to net settlement on stock-based compensation	(27)		(27)
Stock-based compensation	3,250		3,250
Stock issued for conversion of Notes (in shares)		4,411,500
Stock issued for conversion of Notes	1,673		1,673
Issuance of common stock, net (in shares)		12,074,990
Issuance of common stock, net	7,120	$ 1	7,119
Ending balance (in shares) at Jun. 30, 2022		163,448,742
Ending balance at Jun. 30, 2022	57,618	$ 16	515,624	(458,022)
Beginning balance (in shares) at Mar. 31, 2022		155,705,647
Beginning balance at Mar. 31, 2022	65,179	$ 15	511,515	(446,351)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(11,671)			(11,671)
Exercise of stock options and vesting of restricted stock units (in shares)		715,260
Vesting of restricted stock units	0
Taxes paid related to net settlement on stock-based compensation	(27)		(27)
Stock-based compensation	1,579		1,579
Stock issued for conversion of Notes (in shares)		4,411,500
Stock issued for conversion of Notes	1,673		1,673
Issuance of common stock, net (in shares)		2,616,335
Issuance of common stock, net	885	$ 1	884
Ending balance (in shares) at Jun. 30, 2022		163,448,742
Ending balance at Jun. 30, 2022	$ 57,618	$ 16	$ 515,624	$ (458,022)

XML

Organization	6 Months Ended
	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	OrganizationWaitr Holdings Inc., a Delaware corporation, together with its wholly owned subsidiaries (the “Company,” “Waitr,” “we,” “us” and “our”), operates an online ordering technology platform, providing delivery, carryout and dine-in options, connecting restaurants, merchants, drivers and diners in cities across the United States. The Company’s technology platform includes the Waitr, Bite Squad and Delivery Dudes mobile applications, collectively referred to as the “Platforms”. The Platforms allow consumers to browse local restaurants and menus, track order and delivery status, and securely store previous orders for ease of use and convenience. Restaurants benefit from the online Platforms through increased exposure to consumers for expanded business in the delivery market and carryout sales.Additionally, Waitr facilitates access to third parties that provide payment processing solutions for restaurants and other merchants, pursuant to the acquisition of the Cape Payment Companies (as defined below) on August 25, 2021 (see Note 4 – Business Combinations).

XML

Basis of Presentation and Summary of Significant Accounting Policies

6 Months Ended

Jun. 30, 2022

Accounting Policies [Abstract]

Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation

The unaudited interim condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”) as they apply to interim financial information. Accordingly, the interim condensed consolidated financial statements do not include all of the information and notes required by GAAP for complete annual financial statements, although the Company believes that the disclosures made are adequate to make information not misleading. References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP.

The unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with management’s discussion and analysis of financial condition and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2021 (the “2021 Form 10-K”). The interim condensed consolidated financial statements are unaudited, but in the Company’s opinion, include all adjustments that are necessary for a fair presentation of the results for the periods presented. The interim results are not necessarily indicative of results that may be expected for any other interim period or the fiscal year.

Reclassifications

Certain amounts from prior periods have been reclassified to conform to the current period presentation.

Principles of Consolidation

The accompanying unaudited condensed consolidated financial statements include the accounts of the Company and all wholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation.

Use of Estimates

The preparation of the unaudited condensed consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements affect the following items:

•incurred loss estimates under our insurance policies with large deductibles or retention levels;

•loss exposure related to claims;

•determination of agent vs. principal classification for revenue recognition purposes;

•income taxes;

•useful lives of tangible and intangible assets;

•equity compensation;

•contingencies;

•goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and

•fair value of assets acquired, liabilities assumed and contingent consideration as part of a business combination.

The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates.

Liquidity and Capital Resources

The accompanying unaudited condensed consolidated financial statements were prepared on a going concern basis, which contemplates the realization of assets and the satisfaction of liabilities in the normal course of business. As a result of recurring losses from operations and declines in cash positions, management considered its ability to continue as a going concern and evaluated the significance of these results during the six months ended June 30, 2022. The Company has experienced recurring losses from operations and has an accumulated deficit of $458,022 as of June 30, 2022. Additionally, during the second quarter of 2022, the Company’s cash position was impacted by the utilization of $20,000 in cash to pay down debt.

Management has focused its efforts on certain initiatives to improve revenue, operating income and cash positions, including (i) collaborations with convenience stores, (ii) delivery from retailers in a variety of industries, (iii) the entry into new markets and (iv) the development of a proprietary stadium ordering application. In July 2022, the Company entered into a multi-year sponsorship agreement to serve as the exclusive mobile ordering platform at MetLife Stadium, providing an avenue for the Company to expand its delivery services into the New York and New Jersey markets. Our strategy is to grow order volume and revenue both in existing markets and new markets, such as New York and New Jersey. Additionally, management has evaluated its existing cost structure and will continue to implement cost saving initiatives where appropriate to reduce operating costs and manage the Company’s cash position.

Management considered its current business focus on improving revenues and plans to continue to implement cost savings where appropriate, and determined that we currently expect that our cash on hand, estimated cash flow from operations and net proceeds from additional equity raises, including any raises under the ATM Program (see Note 8 – Debt and Note 12 – Stockholders’ Equity), will be sufficient to meet our working capital needs for at least the next twelve months. However, there can be no assurance that we will generate cash flow at the levels we anticipate, nor can there be any assurance that we will be able to raise additional equity capital.

Significant Accounting Policies

See “Recent Accounting Pronouncements” below for a description of accounting principle changes adopted during the six months ended June 30, 2022. There have been no material changes to our significant accounting policies described in the 2021 Form 10-K.

Recent Accounting Pronouncements

The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these unaudited condensed consolidated financial statements.

Recently Adopted Accounting Standards

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which simplifies the accounting for convertible instruments by reducing the number of accounting models for convertible debt, resulting in

fewer embedded conversion features being separately recognized from the host contract as compared with current GAAP. The guidance also addresses how convertible instruments are accounted for in the diluted earnings per share calculation. ASU 2020-06 was effective for and adopted by the Company on January 1, 2022. The adoption of ASU 2020-06 did not have a material impact on the Company’s disclosures or consolidated financial statements.

Pending Accounting Standards

In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which creates an exception to the general recognition and measurement principle in ASC 805 by requiring companies to apply ASC 606 to recognize and measure contract assets and contract liabilities from contracts with customers acquired in a business combination. The guidance additionally clarifies that companies should apply the definition of a performance obligation in ASC 606 when recognizing contract liabilities assumed in a business combination. ASU 2021-08 is effective for the Company on January 1, 2023. The Company is currently evaluating the impacts of the provisions of ASU 2021-08 on its consolidated financial statements and related disclosures.

XML

Revenue

6 Months Ended

Jun. 30, 2022

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

The following table presents our revenue disaggregated by offering. Revenue consists of the following for the periods indicated (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Delivery transaction fees	$	27,756	$	48,251	$	59,332	$	98,727
Payment processing referral fees	2,783		—		5,293		—
Setup and integration fees	—		1		—		8
Other	632		915		1,586		1,362
Total Revenue	$	31,171	$	49,167	$	66,211	$	100,097

Revenue from Contracts with Customers

Delivery Transaction Fees

The Company generates revenue (“Delivery Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Delivery Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers, the variable consideration due to the Company for processing orders is recognized on a daily basis. As an agent of the restaurant in the transaction, the Company recognizes Delivery Transaction Fees earned from the restaurant on the Platform on a net basis. Delivery Transaction Fees also include a fee charged to the end user customer when they request the order be delivered to their location. Revenue is recognized for diner fees once the delivery service is completed. The contract period for substantially all restaurant contracts is one month as both the Company and the restaurant have the ability to unilaterally terminate the contract by providing notice of termination.

Payment Processing Referral Fees

The Company also generates revenue by facilitating access to third-party payment processing solution providers. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant. The Company also occasionally receives a bonus up-front fee from third-party payment processing solution providers, paid at the time of a merchant’s initial transaction with a payment processing solution provider, based on a price specified in the agreement between the merchant and the payment processing solution provider.

Payment processing referral fees represent revenue recognized from the Company’s offering of referral services, connecting a merchant with a third-party payment processing service. The Company’s performance obligation in its contracts with payment processors is for an unknown or unspecified quantity of transactions and the consideration received is contingent upon the number of transactions submitted by the merchant and processed by the payment processor. Accordingly, the total transaction price is variable. The performance obligation is satisfied when the third-party payment processor finalizes the processing of a transaction through the payment system and transaction volume is available from the payment processor to the Company. Consistent with the recognition objective in ASC Topic 606, the variable consideration due to the Company for serving as the facilitator of the arrangement between the third-party payment processor and merchant is recognized on a daily basis. The Company is the agent in these arrangements as it establishes the relationship between the third-party payment processor and merchant, and thus, recognizes revenue on a net basis. The third-party payment processor is considered the customer of the Company as no direct contract exists between the merchant and the Company.

Accounts Receivable

The Company records a receivable when it has an unconditional right to the consideration. See Note 5 – Accounts Receivable, Net for additional details on the Company’s accounts receivable.

Costs to Obtain a Contract with a Customer

The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to be five years. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.

Deferred costs related to obtaining contracts with restaurants were $3,008 and $2,968 as of June 30, 2022 and December 31, 2021, respectively, out of which $913 and $818, respectively, was classified as current. Amortization of expense for the costs to obtain a contract were $221 and $173 for the three months ended June 30, 2022 and 2021, respectively, and $429 and $322 for the six months ended June 30, 2022 and 2021, respectively.

Costs to Fulfill a Contract with a Customer

The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs. Costs related to these implementation activities are deferred and then amortized to operations and support expense on a straight-line basis over the period of benefit, which the Company has determined to be five years.

Deferred costs related to fulfilling contracts with restaurants were $1,764 and $1,385 as of June 30, 2022 and December 31, 2021, respectively, out of which $464 and $352, respectively, was classified as current. Amortization of expense for the costs to fulfill a contract were $110 and $56 for the three months ended June 30, 2022 and 2021, respectively, and $204 and $101 for the six months ended June 30, 2022 and 2021, respectively.

XML

Business Combinations

6 Months Ended

Jun. 30, 2022

Business Combination and Asset Acquisition [Abstract]

Business Combinations

Business Combinations

2021 Acquisitions

Cape Payment Acquisition

On August 25, 2021, the Company completed the acquisition of certain assets and properties of ProMerchant LLC, Cape Cod Merchant Services LLC and Flow Payments LLC (collectively referred to herein as the “Cape Payment Companies”) (the “Cape Payment Acquisition”). The Cape Payment Companies facilitate merchant access to third-party payment processing solution providers and receive residual payments from the payment providers. The purchase price for the Cape Payment Companies consisted of $12,032 in cash and an aggregate of 2,564,103 shares of the Company’s common stock valued at $1.24 per share (the closing price of the Company’s common stock on August 24, 2021). The

Cape Payment Acquisition included an earnout provision which provided for a one-time payment to the sellers if the Cape Payment Companies exceed certain future revenue targets. The earnout provision, if any, is payable no later than March 30, 2023, and was valued at $1,686 as of the acquisition date. As of June 30, 2022 and December 31, 2021, the earnout provision was valued at $2,043 and $1,939, respectively (see Note 13 - Fair Value Measurements).

The Cape Payment Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The results of operations of the Cape Payment Companies are included in our condensed consolidated financial statements beginning on the acquisition date, August 25, 2021, and were immaterial. Pro forma results were deemed immaterial to the Company.

Delivery Dudes Acquisition

On March 11, 2021, the Company completed the acquisition of certain assets and properties from Dude Holdings LLC (“Delivery Dudes”), a third-party delivery business primarily serving the South Florida market, for $11,500 in cash and 3,562,577 shares of the Company’s common stock valued at $2.96 per share (the closing price of the Company’s common stock on March 11, 2021) (the “Delivery Dudes Acquisition”).

The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The results of operations of Delivery Dudes are included in our unaudited condensed consolidated financial statements beginning on the acquisition date, March 11, 2021. Revenue and net income of Delivery Dudes included in the unaudited condensed consolidated statement of operations in the three months ended June 30, 2022 totaled approximately $2,905 and $326, respectively, and in the six months ended June 30, 2022 totaled approximately $6,151 and $580, respectively.

During the second and third quarters of 2021, the Company acquired the assets of six Delivery Dudes franchisees for total consideration of approximately $2,464, including $2,431 in cash. The asset acquisitions were accounted for under the acquisition method with the purchase consideration allocated to customer relationships. The results of operations of the acquired franchisees are included in our condensed consolidated financial statements beginning on their acquisition dates and were immaterial. Pro forma results were deemed immaterial to the Company.

Additional Information

Included in general and administrative expenses in the consolidated statement of operations in certain periods are direct and incremental costs, consisting of legal and professional fees, related to business combinations and asset acquisitions. During the three and six months ended June 30, 2021, the Company incurred direct and incremental costs of $63 and $669, respectively, related to the Delivery Dudes Acquisition.

Pro-Forma Financial Information

The supplemental condensed consolidated results of the Company for the six months ended June 30, 2021 on an unaudited pro forma basis as if the Delivery Dudes Acquisition had been consummated on January 1, 2021 are included in the table below (in thousands).

	Six months ended June 30, 2021
Net revenue	$	102,573
Net loss	$	8,989

These pro forma results were based on estimates and assumptions, which the Company believes are reasonable. They are not the results that would have been realized had the Company been a consolidated company during the period presented and are not indicative of consolidated results of operations in future periods. Acquisition costs and other non-recurring charges incurred are included in the period presented.

XML

Accounts Receivable, Net

6 Months Ended

Jun. 30, 2022

Receivables [Abstract]

Accounts Receivable, Net

Accounts Receivable, Net

Accounts receivable consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Credit card receivables	$	1,480	$	1,354
Residual commissions receivable	1,494		1,342
Receivables from restaurants and customers	649		660
Accounts receivable	$	3,623	$	3,356
Less: allowance for doubtful accounts and chargebacks	(304)		(329)
Accounts receivable, net	$	3,319	$	3,027

XML

Intangibles Assets and Goodwill

6 Months Ended

Jun. 30, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Intangibles Assets and Goodwill

Intangibles Assets and Goodwill

Intangible Assets

Intangible assets with finite useful lives are amortized using the straight-line method over their estimated useful lives and include internally developed software, as well as software to be otherwise marketed, and trademarks/trade name/patents and customer relationships. The Company has determined that the trademark intangible asset and domain names related to the rebranding initiative are indefinite-lived assets and therefore are not subject to amortization but are evaluated annually for impairment. The Bite Squad, Delivery Dudes and Cape Payment Companies trade name intangible assets, however, are being amortized over their estimated useful lives.

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands):

	As of June 30, 2022
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	40,004	$	(12,120)	$	(11,779)	$	16,105
Trademarks/Trade name/Patents	6,549		(5,852)		—		697
Customer Relationships	96,510		(16,451)		(57,378)		22,681
Total intangible assets subject to amortization	143,063		(34,423)		(69,157)		39,483
Trademarks, not subject to amortization	3,023		—		—		3,023
Total	$	146,086	$	(34,423)	$	(69,157)	$	42,506
	As of December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	35,686	$	(9,632)	$	(11,779)	$	14,275
Trademarks/Trade name/Patents	6,549		(5,585)		—		964
Customer Relationships	96,510		(14,256)		(57,378)		24,876
Total intangible assets subject to amortization	138,745		(29,473)		(69,157)		40,115
Trademarks, not subject to amortization	3,011		—		—		3,011
Total	$	141,756	$	(29,473)	$	(69,157)	$	43,126

During the six months ended June 30, 2022, the Company capitalized approximately $4,318 of software costs related to the development of the Platforms.

The Company recorded amortization expense of $2,465 and $2,233 for the three months ended June 30, 2022 and 2021, respectively, and $4,950 and $4,065 for the six months ended June 30, 2022 and 2021, respectively. Estimated future amortization expense of intangible assets subject to amortization as of June 30, 2022 is as follows (in thousands):

	Amortization
The remainder of 2022	$	5,186
2023	11,551
2024	9,423
2025	6,171
2026	3,458
Thereafter	3,694
Total future amortization	$	39,483

Goodwill

The change in the Company’s goodwill balance is as follows for the six months ended June 30, 2022 and the year ended December 31, 2021 (in thousands):

	June 30, 2022		December 31, 2021
Balance, beginning of period	$	130,624	$	106,734
Acquisitions during the period	—		23,890
Impairments during the period	(67,190)		—
Balance, end of period	$	63,434	$	130,624

The Company recorded $23,890 of goodwill during the year ended December 31, 2021, including $14,343 associated with the Delivery Dudes Acquisition and $9,547 associated with the Cape Payment Acquisition (see Note 4 – Business Combinations).

Impairments

The Company conducts its goodwill and intangible asset impairment test annually in October, or more frequently if indicators of impairment exist. For purposes of testing for goodwill impairment, the Company has one reporting unit. As a result of a significant decline in the Company’s share price and market capitalization in mid-March 2022, as well as other macroeconomic and industry related conditions during the first quarter of 2022, the Company conducted its impairment test as of the valuation date of March 15, 2022. The impairment test was conducted in accordance with FASB ASC Topic 360, Impairment and Disposal of Long-Lived Assets (“ASC 360”) for certain long-lived assets, including capitalized contract costs, developed technology, customer relationships, and trade names, and in accordance with FASB ASC Topic 350, Intangibles – Goodwill and Other (“ASC 350”) for the reporting unit’s goodwill. The Company engaged a third-party to assist management in estimating the fair values of long-lived assets and the reporting unit for purposes of impairment testing under ASC 360 and ASC 350.

ASC 360 requires long-lived assets to be tested for impairment using a three-step impairment test. Step 1 of the test is giving consideration to whether indicators of impairment of long-lived assets are present. Given the significant decline in the Company’s market capitalization and other macroeconomic factors, indications were that an impairment may exist and the Company proceeded to Step 2 to determine whether an impairment loss should be recognized. As a part of Step 2, the Company performed a recoverability test by comparing the sum of the estimated undiscounted future cash flows attributable to the long-lived assets in question to their carrying amounts. Given that the undiscounted cash flows for the long-lived assets were above the carrying amounts, the Company determined that the long-lived asset group is recoverable, and no impairment exists as of March 15, 2022.

Customer relationships, the Company’s primary long-lived asset, was tested for impairment under the guidance in ASC 360. The customer relationships intangible asset was valued using the Income Approach, specifically, the multi-period excess earnings method, which measures the after-tax cash flows attributable to the existing customer relationships

after deducting the operating costs and contributory asset charges associated with supporting the existing customer relationships. The customer relationships analysis represents a Level 3 measurement as it was based on unobservable inputs reflecting the Company’s assumptions used in developing a fair value estimate. These inputs required significant judgments and estimates at the time of the valuation.

ASC 350 requires goodwill and other indefinite lived assets to be tested for impairment at the reporting unit level. For ASC 350 testing purposes, the Company compared the fair value of the reporting unit with its carrying amount. The fair value of the reporting unit was estimated giving consideration to the Income Approach, including the discounted cash flow method, and the Market Approach, including the similar transactions method and guideline public company method. Significant inputs and assumptions in the ASC 350 analysis included forecasts (e.g., revenue, operating costs, capital expenditures, etc.), discount rate, long-term growth rate, tax rates, etc. for the reporting unit under the Income Approach and market-based enterprise value to revenue multiples under the Market Approach.

As a result of the ASC 350 analysis, the Company recognized a non-cash pre-tax impairment loss of $67,190 during the three months ended March 31, 2022 to write down the carrying value of goodwill to its implied fair value. There was no goodwill impairment charge recognized during the three months ended June 30, 2022. The non-cash impairment loss is included in the unaudited condensed consolidated statement of operations under the caption “goodwill impairment” during the six months ended June 30, 2022.

Determining the fair value of a reporting unit and intangible assets requires the use of estimates and significant judgments that are based on a number of factors including actual operating results. It is reasonably possible that the judgments and estimates described above could change in future periods. There can be no assurance that additional goodwill or intangible assets will not be impaired in future periods.

XML

Other Current Liabilities

6 Months Ended

Jun. 30, 2022

Other Liabilities Disclosure [Abstract]

Other Current Liabilities

Other Current Liabilities

Other current liabilities consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Accrued insurance expenses	$	5,436	$	3,932
Accrued estimated workers’ compensation expenses	411		644
Accrued medical contingency	366		370
Accrued legal contingency	1,250		1,250
Accrued sales tax payable	100		175
Accrued cash incentives	108		3,130
Other accrued expenses	3,461		3,685
Contingent consideration liability	2,043		—
Unclaimed property	2,630		2,372
Other current liabilities	2,963		3,751
Total other current liabilities	$	18,768	$	19,309

XML

Debt

6 Months Ended

Jun. 30, 2022

Debt Disclosure [Abstract]

Debt

Debt

The Company’s outstanding debt obligations are as follows (in thousands):

	Coupon Rate Range in 2021 through 2Q22	Effective Interest Rate at June 30, 2022	Maturity	June 30, 2022		December 31, 2021
Term Loan	5.125% - 7.125%	13.63%	May 2024	$	15,007	$	35,007
Notes	4.0% - 6.0%	6.38%	May 2024	48,754		49,504
				$	63,761	$	84,511
Less: unamortized debt issuance costs on Term Loan				(1,628)		(2,099)
Less: unamortized debt issuance costs on Notes				(328)		(435)
Long term debt - related party				$	61,805	$	81,977
Short-term loans for insurance financing	3.99% - 4.85%	n/a	August 2022 - March 2023	2,351		3,142
Total outstanding debt				$	64,156	$	85,119

Interest expense related to the Company’s outstanding debt totaled $1,461 and $1,681 for the three months ended June 30, 2022 and 2021, respectively, and $3,165 and $3,582 for the six months ended June 30, 2022 and 2021, respectively. Interest expense includes interest on outstanding borrowings and amortization of debt issuance costs and debt discount. See Note 15 – Related Party Transactions for additional information regarding the Company’s related party long-term debt.

Term Loan

The Company maintains an agreement with Luxor Capital Group, LP (“Luxor Capital”) (as amended or otherwise modified from time to time, the “Credit Agreement”). The Credit Agreement provides for a senior secured first priority term loan (the “Term Loan”) which is guaranteed by certain subsidiaries of the Company. In connection with the Term Loan, the Company issued to Luxor Capital warrants which are exercisable for 586,845 shares of the Company’s common stock at June 30, 2022 (see Note 12 – Stockholders’ Equity). See Amendments to Loan Agreements below for details on an amendment to the Credit Agreement entered into in May 2022.

Interest on the Term Loan is payable quarterly, in cash or, at the election of the Company, as a payment-in-kind, with interest paid in-kind being added to the aggregate principal balance. The Credit Agreement includes a number of customary covenants that, among other things, limit or restrict the ability of the Company and its subsidiaries to incur additional debt, incur liens on assets, engage in mergers or consolidations, dispose of assets, pay dividends or repurchase capital stock and repay certain junior indebtedness. The Credit Agreement also includes customary affirmative covenants, representations and warranties and events of default.

Notes

Additionally, the Company issued unsecured convertible promissory notes (the “Notes”) to Luxor Capital Partners, LP, Luxor Capital Partners Offshore Master Fund, LP, Luxor Wavefront, LP and Lugard Road Capital Master Fund, LP (the “Luxor Entities”) pursuant to an agreement, herein referred to as the “Convertible Notes Agreement”. The net carrying value of the Notes as of June 30, 2022 and December 31, 2021 totaled $48,426 and $49,069, respectively. See Amendments to Loan Agreements and Conversion Agreement below for details on amendments to the Convertible Notes Agreement and a conversion agreement entered into in May 2022.

Interest on the Notes is payable quarterly, in cash or, at the Company’s election, up to one-half of the dollar amount of an interest payment due can be paid-in-kind. Interest paid-in-kind is added to the aggregate principal balance.

Interest expense related to the Notes was comprised of the following for the three and six months ended June 30, 2022 and 2021 (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Contractual interest expense	$	745	$	501	$	1,488	$	996
Amortization of debt discount	47		298		101		588
	$	792	$	799	$	1,589	$	1,584

The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares. Upon maturity, the outstanding Notes (and any accrued but unpaid interest) will be repaid in cash or converted into shares of common stock, at the holder’s election. The Notes are convertible at the holder’s election into shares of the Company’s common stock at a rate of $8.52 per share at June 30, 2022.

The Company’s payment obligations on the Notes are not guaranteed. The Convertible Notes Agreement contains negative covenants, affirmative covenants, representations and warranties and events of default that are substantially similar to those that are set forth in the Credit Agreement (except those that relate to collateral and related security interests, which are not contained in the Convertible Notes Agreement or otherwise applicable to the Notes).

Amendments to Loan Agreements

On May 9, 2022, the Company entered into an amendment to the Credit Agreement and an amendment to the Convertible Notes Agreement (together, the “May 9, 2022 Amended Loan Agreements”). The May 9, 2022 Amended Loan Agreements provide, among other things, (i) that going forward on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances by the Company will be applied to the prepayment of the Term Loan and (ii) a six-month extension of the maturity date of the Credit Agreement and Convertible Notes Agreement until May 15, 2024. Additionally, pursuant to the amendment to the Credit Agreement, the Company made a $20,000 prepayment on the Term Loan on May 9, 2022.

The Company evaluated the amendments in the May 9, 2022 Amended Loan Agreements under ASC 470-50, “Debt Modification and Extinguishment”, and concluded that the amendments did not meet the characteristics of debt extinguishments under ASC 470-50. Accordingly, the amendments were treated as a debt modification, and thus, no gain or loss was recorded. A new effective interest rate for each of the Term Loan and Notes that equates the revised cash flows to the carrying amount of the original debt is computed and applied prospectively.

On May 12, 2022, the Company entered into an additional amendment to the Convertible Notes Agreement (the “May 12, 2022 Amended Convertible Notes Agreement”) which provides that subsequent to the payment in full of the Term Loan outstanding under the existing Credit Agreement, on a quarterly basis, 50% of the proceeds of any future at-the-market public common stock issuances received by the Company will be applied to prepayment of the Notes under the Convertible Notes Agreement. The provisions of the May 12, 2022 Amended Convertible Notes Agreement did not contain changes to the Convertible Notes Agreement that warranted an evaluation of debt modification or extinguishment.

Conversion Agreement

On May 13, 2022, the Company entered into a conversion agreement (the “Conversion Agreement”), pursuant to which the lenders under the Convertible Notes Agreement were permitted to convert $750 of the outstanding principal amount of the Notes into shares of Company common stock at a conversion rate of 5,882 shares of Company common stock per one thousand principal amount of the Notes (calculated based on a per share price of $0.17 of Company common stock on Nasdaq), notwithstanding the conversion rate then in effect pursuant to the terms of the Notes.

Pursuant to the Conversion Agreement, the Luxor Entities converted $750 principal amount of the Notes into 4,411,500 shares of Company common stock during the three months ended June 30, 2022 (see Note 12 - Stockholders’ Equity). In accordance with ASC 470-20, “Debt with Conversion and Other Options”, the fair value of the securities transferred in the induced conversion over the fair value of securities issuable pursuant to the original conversion terms is recognized as induced conversion expense. Accordingly, upon the induced conversion, the Company recognized $930 of expense with a corresponding entry to equity of $1,673 and a net reduction of the Notes of $743, consisting of the $750 of

principal, net of related discount. The expense is included in general and administrative expenses in the unaudited condensed consolidated statement of operations for the three and six months ended June 30, 2022.

Short-Term Loans

The Company has outstanding short-term loans as of June 30, 2022 for the purpose of financing portions of its annual insurance premium obligations. The loans are payable in monthly installments until maturity.

XML

Income Taxes

6 Months Ended

Jun. 30, 2022

Income Tax Disclosure [Abstract]

Income Taxes

Income Taxes

The Company provides for income taxes using an asset and liability approach under which deferred income taxes are provided for based upon enacted tax laws and rates applicable to periods in which the taxes become payable. The Company recorded income tax expense of $17 and $33 for the three months ended June 30, 2022 and 2021, respectively, and $33 and $57 for the six months ended June 30, 2022 and 2021, respectively. The Company’s income tax expense is entirely related to state taxes in various jurisdictions. The Company recorded a full valuation allowance against net deferred tax assets as of June 30, 2022 and December 31, 2021 as the Company has historically generated net operating losses, and the Company did not consider future book income as a source of taxable income when assessing if a portion of the deferred tax assets is more likely than not to be realized.

During 2020, the Company was permitted to defer payment of the employer portion of certain payroll taxes under the Coronavirus Aid, Relief and Economic Security (CARES) Act. The Company did not defer any payroll taxes after December 31, 2020. As of June 30, 2022, the Company has $667 of employer payroll tax deferrals outstanding, all of which will be paid in 2022. This amount is reflected in other current liabilities in the accompanying unaudited condensed consolidated balance sheet.

XML

Commitments and Contingent Liabilities

6 Months Ended

Jun. 30, 2022

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingent Liabilities

Commitments and Contingent Liabilities

Workers Compensation and Auto Policy Claims

We establish a liability under our workers’ compensation and auto insurance policies for claims incurred within our self-insured retention levels and an estimate for claims incurred but not yet reported. As of June 30, 2022 and December 31, 2021, $5,724 and $4,305, respectively, in outstanding workers’ compensation and auto policy reserves are included in the unaudited condensed consolidated balance sheet.

Legal Matters

In July 2016, Waiter.com, Inc. filed a lawsuit against Waitr Inc. in the United States District Court for the Western District of Louisiana, alleging trademark infringement based on Waitr’s use of the “Waitr” trademark and logo, Civil Action No.: 2:16-CV-01041. The plaintiff sought injunctive relief and damages relating to Waitr’s use of the “Waitr” name and logo. During the third quarter of 2020, the trial date was rescheduled to June 2021. On June 22, 2021, the Company entered into a License, Release and Settlement Agreement (the “Settlement”) to settle all claims related to this lawsuit. Pursuant to the Settlement, the Company paid the plaintiff $4,700 in cash on July 1, 2021. In connection with the Settlement, we agreed to adopt a new trademark or tradename to replace the Waitr trademark and to discontinue use of the Waitr trademark in connection with the marketing, sale or provision of any web-based or mobile app-based delivery, pick-up, carry-out or dine-in services using the Waitr trademark by June 22, 2022, unless extended by eight additional months in exchange for a one-time payment of $800. During the three months ended March 31, 2022, the Company accrued an $800 reserve in connection with its option to extend the license period by an additional eight months. The $800 legal reserve and $4,700 legal settlement are included in other expense in the unaudited condensed consolidated statement of operations for the six months ended June 30, 2022 and 2021, respectively.

In April 2019, the Company was named as a defendant in a class action complaint filed by certain current and former restaurant partners, captioned Bobby’s Country Cookin’, LLC, et al v. Waitr Holdings Inc., which is currently pending in the United States District Court for the Western District of Louisiana. The plaintiffs assert claims for breach of contract and violation of the duty of good faith and fair dealing, and they seek recovery on behalf of themselves and two separate classes. Based on the current class definitions, as many as 10,000 restaurant partners could be members of the two separate classes at issue. In February 2022, the parties reached a proposed settlement in principle to resolve the litigation in its entirety and requested a stay of the pending litigation. This proposed settlement in principle was subject to Court approval and entry into a settlement agreement between the parties, and contemplated a total potential settlement fund of

$2,500 of Company shares of common stock. Ultimately, no settlement agreement was executed by the parties nor was Court approval obtained, and the parties have asked the Court to lift the stay and reopen the litigation. Based on the settlement negotiations, the Company accrued a $1,250 reserve in connection with this lawsuit during the three months ended December 31, 2021. The accrued legal contingency is included in other current liabilities in the unaudited condensed consolidated balance sheet at June 30, 2022.

In September 2019, Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC were named as defendants in a putative class action lawsuit entitled Walter Welch, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC. The case was filed in the Western District of Louisiana, Lake Charles Division. In the lawsuit, the plaintiff asserts putative class action claims alleging, inter alia, that various defendants made false and misleading statements in securities filings, engaged in fraud, and violated accounting and securities rules, seeking damages based upon these allegations. A similar putative class action lawsuit, entitled Kelly Bates, Individually and on Behalf of all Others Similarly Situated vs. Christopher Meaux, David Pringle, Jeff Yurecko, Tilman J. Fertitta, Richard Handler, Waitr Holdings Inc. f/k/a Landcadia Holdings Inc., Jefferies Financial Group, Inc. and Jefferies, LLC, was filed in that same court in November 2019. These two cases were consolidated, and an amended complaint was filed in October 2020. The Company filed a motion to dismiss in February 2021. The Court assigned that motion to the Magistrate Judge, who recently issued her Report and Recommendation to the District Court Judge that the motion be granted in all respects. The parties are now briefing their respective positions on the Report and Recommendation and will await the District Court Judge’s ruling. In the meantime, all discovery remains stayed and no trial date has been set. Waitr believes that this lawsuit lacks merit and that it has strong defenses to all of the claims alleged. Waitr continues to vigorously defend the suit.

In addition to the lawsuits described above, Waitr is involved in other litigation arising from the normal course of business activities, including, without limitation, vehicle accidents involving employees and independent contractor drivers resulting in claims alleging personal injuries and medical expenses, labor and employment claims, allegations of intellectual property infringement, and workers’ compensation benefit claims as a result of alleged conduct involving its employees, independent contractor drivers, and third-party negligence. Although Waitr believes that it maintains insurance with standard deductibles that generally covers liability for potential damages in many of these matters where coverage is available on acceptable terms (it is not maintained for claims involving intellectual property), insurance coverage is not guaranteed, there are limits to insurance coverage and in certain instances claims are met with denial of coverage positions by the carriers; accordingly, we could suffer material losses as a result of these claims, the denial of coverage for such claims, or damages awarded for any such claim that exceeds coverage. Litigation is unpredictable and we may determine in the future that certain existing claims have greater exposure or liability than previously understood.

XML

Stock-Based Awards and Cash-Based Awards

6 Months Ended

Jun. 30, 2022

Share-Based Payment Arrangement [Abstract]

Stock-Based Awards and Cash-Based Awards

Stock-Based Awards and Cash-Based Awards

In June 2021, the Company’s stockholders approved the Waitr Holdings Inc. Amended and Restated 2018 Omnibus Incentive Plan (the “2018 Incentive Plan”), which permits the granting of awards in the form of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based awards, and other stock-based or cash-based awards. As of June 30, 2022, there were 5,529,255 shares of common stock available for future grants pursuant to the 2018 Incentive Plan. The Company also has outstanding equity awards under the 2014 Stock Plan (as amended in 2017, the “Amended 2014 Plan”). Total compensation expense related to awards under the Company’s incentive plans was $1,579 and $2,387 for the three months ended June 30, 2022 and 2021, respectively, and $3,250 and $4,465 for the six months ended June 30, 2022 and 2021, respectively.

Stock-Based Awards

Stock Options

During the six months ended June 30, 2021, 500,000 stock options were granted under the 2018 Incentive Plan. Such options were subsequently forfeited during the three months ended September 30, 2021. There were no grants of stock options during the six months ended June 30, 2022. The Company determines the fair value of stock option grants on the grant date using an option-pricing model with various assumptions regarding the risk-free rate, volatility and expected term. As of March 31, 2022, all outstanding stock options were fully vested and there was no remaining unrecognized compensation cost related to stock options. The Company recognized compensation expense for stock options of $358 for the three months ended June 30, 2021, and $13 and $692 for the six months ended June 30, 2022 and 2021, respectively.

The stock option activity under the Company’s incentive plans during the six months ended June 30, 2022 and 2021 is as follows:

	Six Months Ended June 30, 2022					Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value		Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value
Balance, beginning of period	9,656,928	$	0.39	$	0.28	9,753,257	$	0.43	$	0.33
Granted	—	—		—		500,000	2.78		2.19
Exercised	—	—		—		(9,209)	0.90		4.50
Forfeited	(21,327)	2.20		4.46		(21,553)	6.49		4.97
Expired	—	—		—		(10,097)	3.47		4.13
Balance, end of period	9,635,601	$	0.38	$	0.27	10,212,398	$	0.53	$	0.40

Outstanding stock options, which were fully vested and expected to vest and exercisable are as follows as of June 30, 2022 and December 31, 2021:

	As of June 30, 2022				As of December 31, 2021
	Options Fully Vested and Expected to Vest		Options Exercisable		Options Fully Vested and Expected to Vest		Options Exercisable
Number of Options	9,635,601		9,635,601		9,656,928		4,870,026
Weighted-average remaining contractual term (years)	2.53		2.53		3.03		3.06
Weighted-average exercise price	$	0.38	$	0.38	$	0.39	$	0.40
Aggregate Intrinsic Value (in thousands)	$	—	$	—	$	3,543	$	1,773

The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value (the difference between the fair value of the common stock and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their in-the-money options on each date. This amount will change in future periods based on the fair value of the Company’s stock and the number of options outstanding. There were no exercises of stock options during the six months ended June 30, 2022. The aggregate intrinsic value of awards exercised during the three and six months ended June 30, 2021 was $5 and $20, respectively. Upon exercise, the Company issued new common stock.

Restricted Stock

The Company’s restricted stock grants include performance-based and time-based vesting awards. The fair value of restricted shares is typically determined based on the closing price of the Company’s common stock on the date of grant.

Performance-Based Awards

As of June 30, 2022, there were 3,134,325 performance-based RSUs outstanding under the Company’s 2018 Incentive Plan. Such RSUs were granted to the Company’s chief executive officer, Carl Grimstad, in April 2020 (the “Grimstad RSU Grant”). The Grimstad RSU Grant has an aggregate grant date fair value of $3,542 and vests in full in the event of a change of control, as defined in Mr. Grimstad’s employment agreement with the Company, subject to his continuous employment with the Company through the date of a change of control; provided, however, that the Grimstad RSU Grant shall fully vest in the event that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct. No stock-based compensation expense will be recognized for the Grimstad RSU Grant until such time that is probable that the performance goal will be achieved, or at the time that Mr. Grimstad terminates his employment for good reason or he is terminated by the Company for reason other than misconduct, should either occur.

Awards with Time-Based Vesting

During the six months ended June 30, 2022, 8,470,000 RSUs with time-based vesting were granted pursuant to the 2018 Incentive Plan (with an aggregate grant fair value of value of $3,445). The RSUs generally vest over three years in accordance with the terms specified in the applicable award agreements, all of which accelerate and vest upon a change of control.

The Company recognized compensation expense for restricted stock of $1,579 and $2,029 during the three months ended June 30, 2022 and 2021, respectively, and $3,237 and $3,773 during the six months ended June 30, 2022 and 2021, respectively. Unrecognized compensation cost related to unvested time-based RSUs as of June 30, 2022 totaled $13,916, with a weighted average remaining vesting period of approximately 2.5 years. The total fair value of restricted shares that vested during the three months ended June 30, 2022 and 2021 was $153 and $2,893, respectively, and $221 and $5,386 during the six months ended June 30, 2022 and 2021, respectively.

The activity for restricted stock with time-based vesting under the Company’s incentive plans is as follows for the six months ended June 30, 2022 and 2021:

	Six Months Ended June 30, 2022				Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)
Nonvested, beginning of period	8,614,746	$	2.15	2.5	4,558,603	$	2.23	1.71
Granted	8,470,000	0.41			5,308,960	2.55
Shares vested	(979,570)	2.34			(2,103,310)	2.03
Forfeitures	(989,503)	1.21			(230,084)	1.50
Nonvested, end of period	15,115,673	$	1.22	2.5	7,534,169	$	2.53	2.79

Cash-Based Awards

Performance Bonus Agreement

On April 2020, the Company entered into a performance bonus agreement with Mr. Grimstad, which was extended through January 3, 2025 in connection with the extension of his employment agreement. Pursuant to the performance bonus agreement, upon the occurrence of a change of control in which the holders of the Company’s common stock receive per share consideration that is equal to or greater than $2.00, subject to adjustment in accordance with the 2018 Incentive Plan, the Company shall pay Mr. Grimstad an amount equal to $5,000 (the “Bonus”). In order to receive the Bonus, Mr. Grimstad must remain continuously employed with the Company through the date of the change of control; provided, however, that in the event Mr. Grimstad terminates his employment for good reason or the Company terminates his employment other than for misconduct, Mr. Grimstad will be entitled to receive the Bonus provided the change of control occurs on or before January 3, 2025. Compensation expense related to the bonus agreement will not be recognized until such time that is probable that the performance goal will be achieved.

XML

Stockholders' Equity

6 Months Ended

Jun. 30, 2022

Equity [Abstract]

Stockholders' Equity

Stockholders’ Equity

Common Stock

At June 30, 2022 and December 31, 2021, there were 249,000,000 shares of common stock authorized and 163,448,742 and 146,094,300 shares of common stock issued and outstanding, respectively, with a par value of $0.0001. The Company did not hold any shares as treasury shares as of June 30, 2022 or December 31, 2021. The Company’s common stockholders are entitled to one vote per share.

At-the-Market Offering

In November 2021, the Company entered into a third amended and restated open market sale agreement with respect to an at-the-market offering program (the “ATM Program”) under which the Company may offer and sell, from

time to time at its sole discretion, shares of its common stock having an aggregate offering price of up to $50,000, through Jefferies LLC (“Jefferies”) as its sales agent. The issuance and sale of shares by the Company under the agreement was made pursuant to the Company’s effective registration statement on Form S-3 which was filed on April 4, 2019. Details of sales pursuant to the ATM Program are included in the table below. There were no sales of common stock pursuant to the ATM Program after April 12, 2022.

	November 2021 ATM Program
	Sales during December 2021		Sales during the period from January 1, 2022 through April 12, 2022		Total
Maximum aggregate offering price (in thousands)					$	50,000
Total shares sold	1,679,631		12,074,990		13,754,621
Average sales price per share	$	0.83	$	0.60	$	0.63
Gross proceeds (in thousands)	$	1,398	$	7,211	$	8,609
Net proceeds (in thousands)	$	1,359	$	7,120	$	8,479

Preferred Stock

At June 30, 2022 and December 31, 2021, the Company was authorized to issue 1,000,000 shares of preferred stock ($0.0001 par value per share). There were no issued or outstanding preferred shares as of June 30, 2022 or December 31, 2021.

Notes

The Company has outstanding Notes which are convertible into shares of the Company’s common stock at a rate of $8.52 per share. See Note 8 – Debt for additional information regarding the Notes.

Pursuant to the Conversion Agreement, the Luxor Entities converted $750 principal amount of the Notes into 4,411,500 shares of Company common stock during the three months ended June 30, 2022, calculated based on a per share price of $0.17, notwithstanding the conversion rate then in effect pursuant to the terms of the Notes. In connection with the conversion, the Company recognized $930 of induced conversion expense (see Note 8 - Debt).

Warrants

In November 2018, the Company issued to Luxor Capital warrants which are exercisable for 586,845 shares of the Company’s common stock at June 30, 2022, with an exercise price of $8.52 per share (the “Debt Warrants”). The Debt Warrants expire on November 15, 2022 and include customary anti-dilution protection, including broad-based weighted average adjustments for certain issuances of additional shares. Additionally, holders of the Debt Warrants have customary registration rights with respect to the shares underlying the Debt Warrants.

XML

Fair Value Measurements

6 Months Ended

Jun. 30, 2022

Fair Value Disclosures [Abstract]

Fair Value Measurements

Fair Value Measurements

Medical Contingency

At December 31, 2021, the Company had an outstanding medical contingency claim which was measured at fair value on a recurring basis. The estimated loss exposure for the medical contingency claim reflected the liability for unpaid medical expenses and dependent death benefits, totaling $423 as of December 31, 2021. The analysis used in the measurement of the reserve for the medical contingency reflected the Company’s assumptions regarding unpaid medical expenses and estimated death benefits used in developing the fair value estimate and was a Level 3 measurement. These inputs required significant judgments and estimates at the time of the valuation.

At March 31, 2022, management no longer deemed the medical contingency claim a liability requiring fair value measurement estimation as the remaining liability at such time consisted entirely of discrete costs related to certain unpaid medical expenses. Accordingly, during the three months ended March 31, 2022, the medical contingency claim was transferred out the Level 3 fair value hierarchy.

Contingent Consideration

The fair value of contingent consideration is measured at acquisition date, and at the end of each reporting period through the term of the arrangement, using the Black Scholes option-pricing model with assumptions for volatility and risk-free rate. Contingent consideration relates to the earnout provision in the Company’s acquisition of the Cape Payment Companies in August 2021 and the future contingent payment based on the achievement of certain revenue targets (see Note 4 – Business Combinations). The contingent consideration liability was valued at $1,939 at December 31, 2021 and is included in other non-current liabilities on the condensed consolidated balance sheet. As of June 30, 2022, the contingent consideration liability is valued at $2,043 and is included in other current liabilities on the condensed consolidated balance sheet.

Expected volatility is based on a blended weighted average of the volatility rates for a number of similar publicly-traded companies. The risk-free rates are based on U.S. Treasury securities with similar maturities as the expected term of the earnout provision at the date of valuation. The fair value measurement was based on significant inputs not observable in the market and thus, represents Level 3 measurements within the fair value hierarchy. These inputs required significant judgments and estimates at the time of the valuation. The Company engaged a third-party specialist to assist management in estimating the fair value of the contingent consideration obligation.

Summary by Fair Value Hierarchy

The following table presents the Company’s liabilities measured at fair value on a recurring basis as of June 30, 2022 and December 31, 2021 (in thousands):

	As of June 30, 2022
	Level 1		Level 2		Level 3		Total
Liabilities
Contingent consideration	$	—	$	—	$	2,043	$	2,043
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,043	$	2,043
	As of December 31, 2021
	Level 1		Level 2		Level 3		Total
Liabilities
Accrued medical contingency	$	—	$	—	$	423	$	423
Contingent consideration	—		—		1,939		1,939
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,362	$	2,362

The Company had no assets required to be measured at fair value on a recurring basis at June 30, 2022 or December 31, 2021.

Adjustments to the fair value of the accrued medical contingency were recognized in other expense (income) on the condensed consolidated statement of operations. The following table presents a reconciliation of the accrued medical contingency liability which was classified as a Level 3 financial instrument prior to March 31, 2022 (in thousands):

	Medical Contingency
	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Balance, beginning of the period	$	—	$	17,300	$	423	$	17,435
Increases/additions	—		41		—		84
Reductions/settlements	—		(159)		(53)		(337)
Transfers out of Level 3	—		—		(370)		—
Balance, end of the period	$	—	$	17,182	$	—	$	17,182

Adjustments to the fair value of the contingent consideration liability at the end of each reporting period are recognized in income (loss) from operations in the condensed consolidated statement of operations. The following table presents a reconciliation of the contingent consideration liability classified as a Level 3 financial instrument for the three and six months ended June 30, 2022 (in thousands):

	Contingent Consideration
	Three Months Ended June 30, 2022		Six Months Ended June 30, 2022
Balance, beginning of the period	$	2,020	$	1,939
Additions	—		—
Increase in fair value	23		104
Reductions/settlements	—		—
Balance, end of the period	$	2,043	$	2,043

In addition to assets and liabilities that are recorded at fair value on a recurring basis, the Company is required to record certain assets and liabilities at fair value on a non-recurring basis. The Company generally applies fair value concepts in recording assets and liabilities acquired in business combinations and asset acquisitions (see Note 4 – Business Combinations). Fair value concepts are also generally applied in estimating the fair value of long-lived assets and a reporting unit in connection with impairment analyses. See Note 6 – Intangible Assets and Goodwill, for further discussion of the fair value of long-lived assets and the reporting unit associated with impairment testing conducted at March 15, 2022. In connection with the induced conversion of the Notes during the three months ended June 30, 2022, the Company applied fair value concepts. See Note 8 - Debt for further discussion.

XML

Loss Per Share Attributable to Common Stockholders

6 Months Ended

Jun. 30, 2022

Earnings Per Share [Abstract]

Loss Per Share Attributable to Common Stockholders

Loss Per Share Attributable to Common Stockholders

The calculation of basic and diluted loss per share attributable to common stockholders for the three and six months ended June 30, 2022 and 2021 is as follows (in thousands, except share and per share data):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Basic and diluted loss per share:
Net loss attributable to common stockholders - basic and diluted	$	(11,671)	$	(5,641)	$	(88,887)	$	(9,353)
Weighted average number of shares outstanding	160,531,778		115,644,790		157,099,938		113,998,589
Basic and diluted loss per common share	$	(0.07)	$	(0.05)	$	(0.57)	$	(0.08)

The Company has outstanding Notes which are convertible into shares of the Company’s common stock. See Note 8 – Debt for additional details on the Notes. Based on the conversion price in effect at the end of the respective periods, the Notes were convertible into 5,722,314 and 4,737,237 shares, respectively, of the Company’s common stock at June 30,

2022 and 2021. Such shares were excluded from the fully diluted calculations because the effect on net loss per common share would have been anti-dilutive.

Additionally, the following table includes securities outstanding at the end of the respective periods, which have been excluded from the fully diluted calculations because the effect on net loss per common share would have been antidilutive:

	Three Months Ended June 30,		Six Months Ended June 30,
	2022	2021	2022	2021
Antidilutive shares underlying stock-based awards:
Stock options	9,635,601	10,212,398	9,635,601	10,212,398
Restricted stock units	18,249,998	10,693,494	18,249,998	10,693,494
Debt Warrants (see Note 12 - Stockholders’ Equity)	586,845	478,464	586,845	478,464

XML

Related-Party Transactions

6 Months Ended

Jun. 30, 2022

Related Party Transactions [Abstract]

Related-Party Transactions

Related-Party Transactions

Credit Agreement and Convertible Notes Agreement

In November 2018, the Company entered into the Credit Agreement, and in January 2019, the Company entered into an amendment to the Credit Agreement, and an amendment to the Convertible Notes Agreement with the Luxor Entities. In addition, on each of May 21, 2019, July 15, 2020, March 9, 2021 and May 9, 2022, the Company entered into amendments to the Credit Agreement with Luxor Capital and amendments to the Convertible Notes Agreement with the Luxor Entities. Additionally, on May 12, 2022, the Company entered into an amendment to the Convertible Notes Agreement with the Luxor Entities.

On May 1, 2020, the Company entered into a Limited Waiver and Conversion Agreement with respect to the Credit Agreement and Convertible Notes Agreement. On May 13, 2022, the Company entered into a Conversion Agreement with respect to the Convertible Notes Agreement.

Jonathan Green, a board member of the Company, is a partner at Luxor Capital. See Note 8 - Debt for additional details on related-party debt.

Other Transactions with Related Parties

As of June 30, 2022, we had over 27,000 restaurants on our Platforms, some of which are affiliated with one current and one prior member of our board of directors (the “Board”). We estimate that we generated total revenue, inclusive of diner fees, of approximately $75 and $200 during the three months ended June 30, 2022 and June 30, 2021, respectively, and $177 and $463 during the six months ended June 30, 2022 and 2021, respectively, from such restaurants that are affiliated with those current and prior members of our Board. Such restaurants enter into customary master service agreements with the Company, which are generally consistent with the other national partner agreements.

XML

Subsequent Events

6 Months Ended

Jun. 30, 2022

Subsequent Events [Abstract]

Subsequent Events

Subsequent Events

July Conversion Agreement

On July 22, 2022, the Company, various lenders party thereto, and Luxor Capital entered into a conversion agreement (the “July Conversion Agreement”). Pursuant to the July Conversion Agreement, the lenders agreed to convert $6,750 of the outstanding principal amount of the Notes into shares of Company common stock at a conversion rate of 4,000 shares of Company common stock per one thousand principal amount of the Notes (calculated based on a per share price of $0.25 of Company common stock on Nasdaq), notwithstanding the conversion rate then in effect pursuant to the terms of the Notes. On August 5, 2022, the Luxor Entities converted $6,750 of the Notes into 27,000,000 shares of Company common stock, reducing the outstanding principal balance of the Notes to $42,004.

Sponsorship Agreement

On July 23, 2022 (the “Effective Date”), the Company entered into a multi-year sponsorship agreement with New Meadowlands Stadium Company, LLC (“NMSC”), pursuant to which the Company will be the exclusive mobile ordering platform used at MetLife Stadium. Pursuant to the sponsorship agreement, NMSC agrees to provide the Company with certain promotions, programs and benefits from New York Jets LLC (the “Jets”) and New York Football Giants, Inc. (the “Giants”), throughout each Contract Year (as defined below) of the agreement, NFL season and NFL post-season. Additionally, the Company was provided various benefits and rights including electronic signage, messaging, merchandise, and rights to use a specified number of players from each of the Jets and Giants in conjunction with advertising and promotional programs. The term “Contract Year” under the agreement refers to each year of the agreement with the first Contract Year beginning on the Effective Date and ending on March 31, 2023, and each subsequent Contract Year beginning on April 1 and ending on the last day of the following March. The term of the sponsorship agreement is five Contract Years, unless sooner terminated pursuant to provisions in such agreement, and will expire on March 31, 2027.

In connection with the sponsorship agreement, the Company has committed to pay an aggregate of $9,128 in sponsorship fees which will be amortized over the performance period. The sponsorship fees are payable over the five Contract Years of the agreement, generally in quarterly installments. Additionally, the Company has agreed to pay a post-season sponsor fee in exchange for certain post-season benefits set forth in the agreement, if the Giants and/or Jets appear in any NFL post-season games during the term of the agreement. The Agreement also provides for customary representations, warranties, and indemnification from the parties.

XML

Basis of Presentation and Summary of Significant Accounting Policies (Policies)

6 Months Ended

Jun. 30, 2022

Accounting Policies [Abstract]

Basis of Presentation

Basis of Presentation

The unaudited interim condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and in accordance with the rules and regulations of the United States Securities and Exchange Commission (“SEC”) as they apply to interim financial information. Accordingly, the interim condensed consolidated financial statements do not include all of the information and notes required by GAAP for complete annual financial statements, although the Company believes that the disclosures made are adequate to make information not misleading. References to the Accounting Standards Codification (“ASC”) and Accounting Standards Updates (“ASUs”) included hereafter refer to the ASC and ASUs established by the Financial Accounting Standards Board (the “FASB”) as the source of authoritative GAAP.

The unaudited interim condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, together with management’s discussion and analysis of financial condition and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2021 (the “2021 Form 10-K”). The interim condensed consolidated financial statements are unaudited, but in the Company’s opinion, include all adjustments that are necessary for a fair presentation of the results for the periods presented. The interim results are not necessarily indicative of results that may be expected for any other interim period or the fiscal year.

Reclassifications

Reclassifications

Certain amounts from prior periods have been reclassified to conform to the current period presentation.

Principles of Consolidation

Principles of Consolidation

The accompanying unaudited condensed consolidated financial statements include the accounts of the Company and all wholly owned subsidiaries. Intercompany transactions and balances have been eliminated upon consolidation.

Use of Estimates

Use of Estimates

The preparation of the unaudited condensed consolidated financial statements in accordance with GAAP requires the Company to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements affect the following items:

•incurred loss estimates under our insurance policies with large deductibles or retention levels;

•loss exposure related to claims;

•determination of agent vs. principal classification for revenue recognition purposes;

•income taxes;

•useful lives of tangible and intangible assets;

•equity compensation;

•contingencies;

•goodwill and other intangible assets, including the recoverability of intangible assets with finite lives and other long-lived assets; and

•fair value of assets acquired, liabilities assumed and contingent consideration as part of a business combination.

The Company regularly assesses these estimates and records changes to estimates in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions believed to be reasonable under the circumstances. Changes in the economic environment, financial markets, and any other parameters used in determining these estimates could cause actual results to differ from those estimates.

Recent Accounting Pronouncements

Recent Accounting Pronouncements

The Company considered the applicability and impact of all ASUs. ASUs not listed below were assessed and determined to be either not applicable or are expected to have minimal impact on these unaudited condensed consolidated financial statements.

Recently Adopted Accounting Standards

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which simplifies the accounting for convertible instruments by reducing the number of accounting models for convertible debt, resulting in

fewer embedded conversion features being separately recognized from the host contract as compared with current GAAP. The guidance also addresses how convertible instruments are accounted for in the diluted earnings per share calculation. ASU 2020-06 was effective for and adopted by the Company on January 1, 2022. The adoption of ASU 2020-06 did not have a material impact on the Company’s disclosures or consolidated financial statements.

Pending Accounting Standards

In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which creates an exception to the general recognition and measurement principle in ASC 805 by requiring companies to apply ASC 606 to recognize and measure contract assets and contract liabilities from contracts with customers acquired in a business combination. The guidance additionally clarifies that companies should apply the definition of a performance obligation in ASC 606 when recognizing contract liabilities assumed in a business combination. ASU 2021-08 is effective for the Company on January 1, 2023. The Company is currently evaluating the impacts of the provisions of ASU 2021-08 on its consolidated financial statements and related disclosures.

Revenue

Revenue from Contracts with Customers

Delivery Transaction Fees

The Company generates revenue (“Delivery Transaction Fees”) primarily when diners place an order on one of the Platforms. In the case of diner subscription fees relating to our diner subscription program, revenue is recognized for the receipt of the monthly fee in the applicable month for which the delivery service applies to. Delivery Transaction Fees represent the revenue recognized from the Company’s obligation to process orders on the Platforms. The performance obligation is satisfied when the Company successfully processes an order placed on one of the Platforms and the restaurant receives the order at their location. The obligation to process orders on the Platforms represents a series of distinct performance obligations satisfied over time that the Company combines into a single performance obligation. Consistent with the recognition objective in ASC Topic 606, Revenue from Contracts with Customers, the variable consideration due to the Company for processing orders is recognized on a daily basis. As an agent of the restaurant in the transaction, the Company recognizes Delivery Transaction Fees earned from the restaurant on the Platform on a net basis. Delivery Transaction Fees also include a fee charged to the end user customer when they request the order be delivered to their location. Revenue is recognized for diner fees once the delivery service is completed. The contract period for substantially all restaurant contracts is one month as both the Company and the restaurant have the ability to unilaterally terminate the contract by providing notice of termination.

Payment Processing Referral Fees

The Company also generates revenue by facilitating access to third-party payment processing solution providers. Revenue from such services primarily consists of residual payments received from third-party payment processing solution providers, based on the volume of transactions a payment processing solution provider performs for the merchant. The Company also occasionally receives a bonus up-front fee from third-party payment processing solution providers, paid at the time of a merchant’s initial transaction with a payment processing solution provider, based on a price specified in the agreement between the merchant and the payment processing solution provider.

Payment processing referral fees represent revenue recognized from the Company’s offering of referral services, connecting a merchant with a third-party payment processing service. The Company’s performance obligation in its contracts with payment processors is for an unknown or unspecified quantity of transactions and the consideration received is contingent upon the number of transactions submitted by the merchant and processed by the payment processor. Accordingly, the total transaction price is variable. The performance obligation is satisfied when the third-party payment processor finalizes the processing of a transaction through the payment system and transaction volume is available from the payment processor to the Company. Consistent with the recognition objective in ASC Topic 606, the variable consideration due to the Company for serving as the facilitator of the arrangement between the third-party payment processor and merchant is recognized on a daily basis. The Company is the agent in these arrangements as it establishes the relationship between the third-party payment processor and merchant, and thus, recognizes revenue on a net basis. The third-party payment processor is considered the customer of the Company as no direct contract exists between the merchant and the Company.

Costs to Obtain a Contract with a Customer

The Company recognizes an asset for the incremental costs of obtaining a contract with a restaurant and recognizes the expense over the course of the period when the Company expects to recover those costs. The Company has determined that certain internal sales incentives earned at the time when an initial contract is executed meet these requirements. Capitalized sales incentives are amortized to sales and marketing expense on a straight-line basis over the period of benefit, which the Company has determined to be five years. The Company applies a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period would have been one year or less.

Costs to Fulfill a Contract with a Customer

The Company also recognizes an asset for the costs to fulfill a contract with a restaurant when they are specifically identifiable, generate or enhance resources used to satisfy future performance obligations, and are expected to be recovered. The Company has determined that certain costs related to onboarding restaurants onto the Platforms meet the capitalization criteria under ASC Topic 340-40, Other Assets and Deferred Costs. Costs related to these implementation activities are deferred and then amortized to operations and support expense on a straight-line basis over the period of benefit, which the Company has determined to be five years.

Business Combinations

The Cape Payment Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method.The Delivery Dudes Acquisition was considered a business combination in accordance with ASC 805, and was accounted for using the acquisition method. The results of operations of Delivery Dudes are included in our unaudited condensed consolidated financial statements beginning on the acquisition date, March 11, 2021. Revenue and net income of Delivery Dudes included in the unaudited condensed consolidated statement of operations in the three months ended June 30, 2022 totaled approximately $2,905 and $326, respectively, and in the six months ended June 30, 2022 totaled approximately $6,151 and $580, respectively.

XML

Revenue (Tables)

6 Months Ended

Jun. 30, 2022

Revenue from Contract with Customer [Abstract]

Summary of Revenue

The following table presents our revenue disaggregated by offering. Revenue consists of the following for the periods indicated (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Delivery transaction fees	$	27,756	$	48,251	$	59,332	$	98,727
Payment processing referral fees	2,783		—		5,293		—
Setup and integration fees	—		1		—		8
Other	632		915		1,586		1,362
Total Revenue	$	31,171	$	49,167	$	66,211	$	100,097

XML

Business Combinations (Tables)

6 Months Ended

Jun. 30, 2022

Business Combination and Asset Acquisition [Abstract]

Summary of Supplemental Condensed Consolidated Results of Company on an Unaudited Pro Forma Basis

The supplemental condensed consolidated results of the Company for the six months ended June 30, 2021 on an unaudited pro forma basis as if the Delivery Dudes Acquisition had been consummated on January 1, 2021 are included in the table below (in thousands).

	Six months ended June 30, 2021
Net revenue	$	102,573
Net loss	$	8,989

XML

Accounts Receivable, Net (Tables)

6 Months Ended

Jun. 30, 2022

Receivables [Abstract]

Schedule of Accounts Receivable

Accounts receivable consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Credit card receivables	$	1,480	$	1,354
Residual commissions receivable	1,494		1,342
Receivables from restaurants and customers	649		660
Accounts receivable	$	3,623	$	3,356
Less: allowance for doubtful accounts and chargebacks	(304)		(329)
Accounts receivable, net	$	3,319	$	3,027

XML

Intangibles Assets and Goodwill (Tables)

6 Months Ended

Jun. 30, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Intangible Assets

Intangible assets are stated at cost or acquisition-date fair value less accumulated amortization and consist of the following (in thousands):

	As of June 30, 2022
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	40,004	$	(12,120)	$	(11,779)	$	16,105
Trademarks/Trade name/Patents	6,549		(5,852)		—		697
Customer Relationships	96,510		(16,451)		(57,378)		22,681
Total intangible assets subject to amortization	143,063		(34,423)		(69,157)		39,483
Trademarks, not subject to amortization	3,023		—		—		3,023
Total	$	146,086	$	(34,423)	$	(69,157)	$	42,506
	As of December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Accumulated Impairment		Intangible Assets, Net
Intangible assets subject to amortization:
Software	$	35,686	$	(9,632)	$	(11,779)	$	14,275
Trademarks/Trade name/Patents	6,549		(5,585)		—		964
Customer Relationships	96,510		(14,256)		(57,378)		24,876
Total intangible assets subject to amortization	138,745		(29,473)		(69,157)		40,115
Trademarks, not subject to amortization	3,011		—		—		3,011
Total	$	141,756	$	(29,473)	$	(69,157)	$	43,126

Schedule of Estimated Future Amortization Expense of Intangible Assets

Estimated future amortization expense of intangible assets subject to amortization as of June 30, 2022 is as follows (in thousands):

	Amortization
The remainder of 2022	$	5,186
2023	11,551
2024	9,423
2025	6,171
2026	3,458
Thereafter	3,694
Total future amortization	$	39,483

Schedule of Change in Goodwill

The change in the Company’s goodwill balance is as follows for the six months ended June 30, 2022 and the year ended December 31, 2021 (in thousands):

	June 30, 2022		December 31, 2021
Balance, beginning of period	$	130,624	$	106,734
Acquisitions during the period	—		23,890
Impairments during the period	(67,190)		—
Balance, end of period	$	63,434	$	130,624

XML

Other Current Liabilities (Tables)

6 Months Ended

Jun. 30, 2022

Other Liabilities Disclosure [Abstract]

Schedule of Other Current Liabilities

Other current liabilities consist of the following (in thousands):

	June 30, 2022		December 31, 2021
Accrued insurance expenses	$	5,436	$	3,932
Accrued estimated workers’ compensation expenses	411		644
Accrued medical contingency	366		370
Accrued legal contingency	1,250		1,250
Accrued sales tax payable	100		175
Accrued cash incentives	108		3,130
Other accrued expenses	3,461		3,685
Contingent consideration liability	2,043		—
Unclaimed property	2,630		2,372
Other current liabilities	2,963		3,751
Total other current liabilities	$	18,768	$	19,309

XML

Debt (Tables)

6 Months Ended

Jun. 30, 2022

Debt Disclosure [Abstract]

Schedule of Outstanding Debt Obligations

The Company’s outstanding debt obligations are as follows (in thousands):

	Coupon Rate Range in 2021 through 2Q22	Effective Interest Rate at June 30, 2022	Maturity	June 30, 2022		December 31, 2021
Term Loan	5.125% - 7.125%	13.63%	May 2024	$	15,007	$	35,007
Notes	4.0% - 6.0%	6.38%	May 2024	48,754		49,504
				$	63,761	$	84,511
Less: unamortized debt issuance costs on Term Loan				(1,628)		(2,099)
Less: unamortized debt issuance costs on Notes				(328)		(435)
Long term debt - related party				$	61,805	$	81,977
Short-term loans for insurance financing	3.99% - 4.85%	n/a	August 2022 - March 2023	2,351		3,142
Total outstanding debt				$	64,156	$	85,119

Interest Income and Interest Expense Disclosure

Interest expense related to the Notes was comprised of the following for the three and six months ended June 30, 2022 and 2021 (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Contractual interest expense	$	745	$	501	$	1,488	$	996
Amortization of debt discount	47		298		101		588
	$	792	$	799	$	1,589	$	1,584

XML

Stock-Based Awards and Cash-Based Awards (Tables)

6 Months Ended

Jun. 30, 2022

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Option Activity under Incentive Plans

The stock option activity under the Company’s incentive plans during the six months ended June 30, 2022 and 2021 is as follows:

	Six Months Ended June 30, 2022					Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value		Number of Shares	Weighted Average Exercise Price		Weighted Average Grant Date Fair Value
Balance, beginning of period	9,656,928	$	0.39	$	0.28	9,753,257	$	0.43	$	0.33
Granted	—	—		—		500,000	2.78		2.19
Exercised	—	—		—		(9,209)	0.90		4.50
Forfeited	(21,327)	2.20		4.46		(21,553)	6.49		4.97
Expired	—	—		—		(10,097)	3.47		4.13
Balance, end of period	9,635,601	$	0.38	$	0.27	10,212,398	$	0.53	$	0.40

Schedule of Outstanding Stock Options Fully Vested and Expected to Vest and Exercisable

Outstanding stock options, which were fully vested and expected to vest and exercisable are as follows as of June 30, 2022 and December 31, 2021:

	As of June 30, 2022				As of December 31, 2021
	Options Fully Vested and Expected to Vest		Options Exercisable		Options Fully Vested and Expected to Vest		Options Exercisable
Number of Options	9,635,601		9,635,601		9,656,928		4,870,026
Weighted-average remaining contractual term (years)	2.53		2.53		3.03		3.06
Weighted-average exercise price	$	0.38	$	0.38	$	0.39	$	0.40
Aggregate Intrinsic Value (in thousands)	$	—	$	—	$	3,543	$	1,773

Schedule of Restricted Stock Award Activity under Incentive Plans

The activity for restricted stock with time-based vesting under the Company’s incentive plans is as follows for the six months ended June 30, 2022 and 2021:

	Six Months Ended June 30, 2022				Six Months Ended June 30, 2021
	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)	Number of Shares	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Term (years)
Nonvested, beginning of period	8,614,746	$	2.15	2.5	4,558,603	$	2.23	1.71
Granted	8,470,000	0.41			5,308,960	2.55
Shares vested	(979,570)	2.34			(2,103,310)	2.03
Forfeitures	(989,503)	1.21			(230,084)	1.50
Nonvested, end of period	15,115,673	$	1.22	2.5	7,534,169	$	2.53	2.79

XML

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2022

Equity [Abstract]

Schedule Of At The Market Offering Program

Details of sales pursuant to the ATM Program are included in the table below. There were no sales of common stock pursuant to the ATM Program after April 12, 2022.

	November 2021 ATM Program
	Sales during December 2021		Sales during the period from January 1, 2022 through April 12, 2022		Total
Maximum aggregate offering price (in thousands)					$	50,000
Total shares sold	1,679,631		12,074,990		13,754,621
Average sales price per share	$	0.83	$	0.60	$	0.63
Gross proceeds (in thousands)	$	1,398	$	7,211	$	8,609
Net proceeds (in thousands)	$	1,359	$	7,120	$	8,479

XML

Fair Value Measurements (Tables)

6 Months Ended

Jun. 30, 2022

Fair Value Disclosures [Abstract]

Summary of Liabilities Measured at Fair Value on Recurring Basis

The following table presents the Company’s liabilities measured at fair value on a recurring basis as of June 30, 2022 and December 31, 2021 (in thousands):

	As of June 30, 2022
	Level 1		Level 2		Level 3		Total
Liabilities
Contingent consideration	$	—	$	—	$	2,043	$	2,043
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,043	$	2,043
	As of December 31, 2021
	Level 1		Level 2		Level 3		Total
Liabilities
Accrued medical contingency	$	—	$	—	$	423	$	423
Contingent consideration	—		—		1,939		1,939
Total liabilities measured and recorded at fair value	$	—	$	—	$	2,362	$	2,362

Schedule of Reconciliation of Accrued Medical Contingency Liability Classified as Level 3 Financial Instruments

The following table presents a reconciliation of the accrued medical contingency liability which was classified as a Level 3 financial instrument prior to March 31, 2022 (in thousands):

	Medical Contingency
	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Balance, beginning of the period	$	—	$	17,300	$	423	$	17,435
Increases/additions	—		41		—		84
Reductions/settlements	—		(159)		(53)		(337)
Transfers out of Level 3	—		—		(370)		—
Balance, end of the period	$	—	$	17,182	$	—	$	17,182

The following table presents a reconciliation of the contingent consideration liability classified as a Level 3 financial instrument for the three and six months ended June 30, 2022 (in thousands):

	Contingent Consideration
	Three Months Ended June 30, 2022		Six Months Ended June 30, 2022
Balance, beginning of the period	$	2,020	$	1,939
Additions	—		—
Increase in fair value	23		104
Reductions/settlements	—		—
Balance, end of the period	$	2,043	$	2,043

XML

Loss Per Share Attributable to Common Stockholders (Tables)

6 Months Ended

Jun. 30, 2022

Earnings Per Share [Abstract]

Schedule of Calculation of Basic and Diluted Income Per Share Attributable to Common Stockholders

The calculation of basic and diluted loss per share attributable to common stockholders for the three and six months ended June 30, 2022 and 2021 is as follows (in thousands, except share and per share data):

	Three Months Ended June 30,				Six Months Ended June 30,
	2022		2021		2022		2021
Basic and diluted loss per share:
Net loss attributable to common stockholders - basic and diluted	$	(11,671)	$	(5,641)	$	(88,887)	$	(9,353)
Weighted average number of shares outstanding	160,531,778		115,644,790		157,099,938		113,998,589
Basic and diluted loss per common share	$	(0.07)	$	(0.05)	$	(0.57)	$	(0.08)

Schedule of Securities Outstanding Excluded From Fully Diluted Calculations

Additionally, the following table includes securities outstanding at the end of the respective periods, which have been excluded from the fully diluted calculations because the effect on net loss per common share would have been antidilutive:

	Three Months Ended June 30,		Six Months Ended June 30,
	2022	2021	2022	2021
Antidilutive shares underlying stock-based awards:
Stock options	9,635,601	10,212,398	9,635,601	10,212,398
Restricted stock units	18,249,998	10,693,494	18,249,998	10,693,494
Debt Warrants (see Note 12 - Stockholders’ Equity)	586,845	478,464	586,845	478,464

XML

Basis of Presentation and Summary of Significant Accounting Policies (Details) - USD ($)		6 Months Ended
	May 09, 2022	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Debt Instrument [Line Items]
Accumulated deficit		$ (458,022,000)		$ (369,135,000)
Repayments of long-term debt		$ 20,000,000	$ 14,472,000
Amended Debt Agreements | Term Loan
Debt Instrument [Line Items]
Repayments of long-term debt	$ 20,000,000

XML

Revenue - Summary of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Disaggregation Of Revenue [Line Items]
Total Revenue	$ 31,171	$ 49,167	$ 66,211	$ 100,097
Delivery transaction fees
Disaggregation Of Revenue [Line Items]
Total Revenue	27,756	48,251	59,332	98,727
Payment processing referral fees
Disaggregation Of Revenue [Line Items]
Total Revenue	2,783	0	5,293	0
Setup and integration fees
Disaggregation Of Revenue [Line Items]
Total Revenue	0	1	0	8
Other
Disaggregation Of Revenue [Line Items]
Total Revenue	$ 632	$ 915	$ 1,586	$ 1,362

XML

Revenue - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Costs to Obtain a Contract With a Customer
Capitalized Contract Cost [Line Items]
Capitalized sales incentives amortization period			5 years
Deferred costs	$ 3,008		$ 3,008		$ 2,968
Deferred costs, current	913		913		818
Amortization expense	221	$ 173	$ 429	$ 322
Costs to Fulfill a Contract With a Customer
Capitalized Contract Cost [Line Items]
Capitalized sales incentives amortization period			5 years
Deferred costs	1,764		$ 1,764		1,385
Deferred costs, current	464		464		$ 352
Amortization expense	$ 110	$ 56	$ 204	$ 101

XML

Business Combinations - Additional Information (Details) $ / shares in Units, $ in Thousands			3 Months Ended		6 Months Ended
	Aug. 25, 2021 USD ($) $ / shares shares	Mar. 11, 2021 USD ($) $ / shares shares	Jun. 30, 2022 USD ($)	Jun. 30, 2021 USD ($)	Jun. 30, 2022 USD ($)	Sep. 30, 2021 USD ($) franchise	Jun. 30, 2021 USD ($)	Dec. 31, 2021 USD ($)
Business Acquisition [Line Items]
Net income			$ (11,671)	$ (5,641)	$ (88,887)		$ (9,353)
Cape Payment Companies
Business Acquisition [Line Items]
Business combination, cash consideration	$ 12,032
Common stock closing price per share | $ / shares	$ 1.24
Contingent consideration liability	$ 1,686		2,043		2,043			$ 1,939
Cape Payment Companies | Common stock
Business Acquisition [Line Items]
Business combination, share issued | shares	2,564,103
Delivery Dudes
Business Acquisition [Line Items]
Business combination, cash consideration		$ 11,500
Common stock closing price per share | $ / shares		$ 2.96
Revenue			2,905		6,151
Net income			$ 326		$ 580
Business acquisition direct and incremental costs				$ 63			$ 669
Delivery Dudes | Franchise Relationships
Business Acquisition [Line Items]
Number of franchise assets acquired | franchise						6
Delivery Dudes | Customer Relationships
Business Acquisition [Line Items]
Business combination, cash consideration						$ 2,431
Business combination, consideration transferred						$ 2,464
Delivery Dudes | Common stock
Business Acquisition [Line Items]
Business combination, share issued | shares		3,562,577

XML

Business Combinations - Summary of Supplemental Condensed Consolidated Results of Company on an Unaudited Pro Forma Basis (Details) - Delivery Dudes $ in Thousands	6 Months Ended
	Jun. 30, 2021 USD ($)
Business Acquisition [Line Items]
Net revenue	$ 102,573
Net loss	$ 8,989

XML

Accounts Receivable, Net - Schedule of Accounts Receivable (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Receivables [Abstract]
Credit card receivables	$ 1,480	$ 1,354
Residual commissions receivable	1,494	1,342
Receivables from restaurants and customers	649	660
Accounts receivable	3,623	3,356
Less: allowance for doubtful accounts and chargebacks	(304)	(329)
Accounts receivable, net	$ 3,319	$ 3,027

XML

Intangibles Assets and Goodwill - Schedule of Intangible Assets (Details) - USD ($)	3 Months Ended			6 Months Ended
	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Intangible Assets [Line Items]
Gross Carrying Amount	$ 143,063,000			$ 143,063,000		$ 138,745,000
Accumulated Amortization	(34,423,000)			(34,423,000)		(29,473,000)
Accumulated Impairment	(69,157,000)			(69,157,000)		(69,157,000)
Total future amortization	39,483,000			39,483,000		40,115,000
Gross Carrying Amount	146,086,000			146,086,000		141,756,000
Intangible Assets, Net	42,506,000			42,506,000		43,126,000
Goodwill impairment	0	$ 67,190,000	$ 0	67,190,000	$ 0
Trademarks
Intangible Assets [Line Items]
Trademarks, not subject to amortization	3,023,000			3,023,000		3,011,000
Software
Intangible Assets [Line Items]
Gross Carrying Amount	40,004,000			40,004,000		35,686,000
Accumulated Amortization	(12,120,000)			(12,120,000)		(9,632,000)
Accumulated Impairment	(11,779,000)			(11,779,000)		(11,779,000)
Total future amortization	16,105,000			16,105,000		14,275,000
Trademarks/Trade name/Patents
Intangible Assets [Line Items]
Gross Carrying Amount	6,549,000			6,549,000		6,549,000
Accumulated Amortization	(5,852,000)			(5,852,000)		(5,585,000)
Total future amortization	697,000			697,000		964,000
Customer Relationships
Intangible Assets [Line Items]
Gross Carrying Amount	96,510,000			96,510,000		96,510,000
Accumulated Amortization	(16,451,000)			(16,451,000)		(14,256,000)
Accumulated Impairment	(57,378,000)			(57,378,000)		(57,378,000)
Total future amortization	$ 22,681,000			$ 22,681,000		$ 24,876,000

XML

Intangibles Assets and Goodwill - Additional Information (Details)	3 Months Ended			6 Months Ended		12 Months Ended
	Jun. 30, 2022 USD ($)	Mar. 31, 2022 USD ($)	Jun. 30, 2021 USD ($)	Jun. 30, 2022 USD ($) reportingUnit	Jun. 30, 2021 USD ($)	Dec. 31, 2021 USD ($)
Intangible Assets [Line Items]
Capitalized computer software	$ 4,318,000			$ 4,318,000
Amortization expense	2,465,000		$ 2,233,000	4,950,000	$ 4,065,000
Acquisitions during the period				$ 0		$ 23,890,000
Number of reporting units | reportingUnit				1
Goodwill impairment	$ 0	$ 67,190,000	$ 0	$ 67,190,000	$ 0
Delivery Dudes Acquisition
Intangible Assets [Line Items]
Acquisitions during the period						14,343,000
Cape Payment Companies
Intangible Assets [Line Items]
Acquisitions during the period						$ 9,547,000

XML

Intangibles Assets and Goodwill - Schedule of Estimated Future Amortization Expense of Intangible Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
The remainder of 2022	$ 5,186
2023	11,551
2024	9,423
2025	6,171
2026	3,458
Thereafter	3,694
Total future amortization	$ 39,483	$ 40,115

XML

Intangibles Assets and Goodwill - Schedule of Change in Goodwill (Details) - USD ($) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Goodwill [Roll Forward]
Balance, beginning of period	$ 130,624	$ 106,734
Acquisitions during the period	0	23,890
Impairments during the period	(67,190)	0
Balance, end of period	$ 63,434	$ 130,624

XML

Other Current Liabilities - Schedule of Other Current Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Other Liabilities Disclosure [Abstract]
Accrued insurance expenses	$ 5,436	$ 3,932
Accrued estimated workers’ compensation expenses	411	644
Accrued medical contingency	366	370
Accrued legal contingency	1,250	1,250
Accrued sales tax payable	100	175
Accrued cash incentives	108	3,130
Other accrued expenses	3,461	3,685
Contingent consideration liability	2,043	0
Unclaimed property	2,630	2,372
Other current liabilities	2,963	3,751
Total other current liabilities	$ 18,768	$ 19,309

XML

Debt - Schedule of Debt Obligations (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Long-term debt, gross	$ 63,761	$ 84,511
Long term debt - related party	61,805	81,977
Short-term loans for insurance financing	2,351	3,142
Total outstanding debt	$ 64,156	85,119
Minimum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	3.99%
Maximum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	4.85%
Term Loan
Debt Instrument [Line Items]
Effective Interest Rate	13.63%
Long-term debt, gross	$ 15,007	35,007
Less: unamortized debt issuance costs	$ (1,628)	(2,099)
Term Loan | Minimum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	5.125%
Term Loan | Maximum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	7.125%
Notes
Debt Instrument [Line Items]
Effective Interest Rate	6.38%
Long-term debt, gross	$ 48,754	49,504
Less: unamortized debt issuance costs	(328)	(435)
Long term debt - related party	$ 48,426	$ 49,069
Notes | Minimum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	4.00%
Notes | Maximum
Debt Instrument [Line Items]
Coupon Rate Range in 2021 through 2Q22	6.00%

XML

Debt - Additional Information (Details)			3 Months Ended		6 Months Ended
	May 13, 2022 USD ($) $ / shares	May 09, 2022 USD ($)	Jun. 30, 2022 USD ($) $ / shares shares	Jun. 30, 2021 USD ($)	Jun. 30, 2022 USD ($) $ / shares shares	Jun. 30, 2021 USD ($)	May 12, 2022	Dec. 31, 2021 USD ($)	Nov. 30, 2018 shares
Debt Instrument [Line Items]
Contractual interest expense			$ 1,461,000	$ 1,681,000	$ 3,165,000	$ 3,582,000
Warrants exercisable for number of shares of common stock | shares			586,845		586,845				586,845
Long term debt - related party			$ 61,805,000		$ 61,805,000			$ 81,977,000
Conversion price per share (in dollars per share) | $ / shares			$ 8.52		$ 8.52
Repayments of long-term debt					$ 20,000,000	14,472,000
Conversion ratio	5.882
Notes principal amount	$ 750,000		$ 750,000
Induced conversion expense related to Notes			930,000		930,000	0
Stock issued for conversion of Notes			1,673,000		$ 1,673,000
Convertible notes, net of discount			$ 743,000
Common stock
Debt Instrument [Line Items]
Share price | $ / shares	$ 0.17		$ 0.17		$ 0.17
Stock issued for conversion of Notes (in shares) | shares			4,411,500		4,411,500
Notes
Debt Instrument [Line Items]
Contractual interest expense			$ 745,000	$ 501,000	$ 1,488,000	$ 996,000
Long term debt - related party			$ 48,426,000		$ 48,426,000			$ 49,069,000
Debt conversion, description					The Notes include customary anti-dilution protection, including broad-based weighted average adjustments for issuances of additional shares.
Notes | Amended Debt Agreements
Debt Instrument [Line Items]
Debt instrument term extension		6 months
Term Loan | Amended Debt Agreements
Debt Instrument [Line Items]
Percentage of proceeds of future at-the-market public common stock issuances		50.00%					50.00%
Debt instrument term extension		6 months
Repayments of long-term debt		$ 20,000,000

XML

Debt - Interest Income and Interest Expense Disclosure (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Debt Instrument [Line Items]
Contractual interest expense	$ 1,461	$ 1,681	$ 3,165	$ 3,582
Notes
Debt Instrument [Line Items]
Contractual interest expense	745	501	1,488	996
Amortization of debt discount	47	298	101	588
Interest expense, debt, excluding amortization	$ 792	$ 799	$ 1,589	$ 1,584

XML

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Income Tax Disclosure [Abstract]
Income tax expense	$ 17	$ 33	$ 33	$ 57
Employer payroll tax deferrals under CARES Act	$ 667		$ 667

XML

Commitments and Contingent Liabilities - Additional Information (Detail) $ in Thousands			1 Months Ended	3 Months Ended
	Jul. 01, 2021 USD ($)	Jun. 22, 2021 USD ($)	Feb. 28, 2022 USD ($)	Mar. 31, 2022 USD ($)	Jun. 30, 2022 USD ($) partner	Dec. 31, 2021 USD ($)
Commitments and Contingencies Disclosure [Abstract]
Outstanding workers compensation and auto policy reserves					$ 5,724	$ 4,305
Cash paid to plaintiff	$ 4,700
One time payment in settlement agreement, extension period		8 months		8 months
One-time payment in settlement agreement		$ 800		$ 800
Number of restaurant partner | partner					10,000
Litigation settlement			$ 2,500
Estimated litigation liability					$ 1,250

XML

Stock-Based Awards and Cash-Based Awards - Additional Information (Details) - USD ($)	1 Months Ended	3 Months Ended		6 Months Ended
	Apr. 30, 2020	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Mar. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized compensation cost related to unvested stock options						$ 0
Share-based Payment Arrangement, Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense			$ 358,000	$ 13,000	$ 692,000
Aggregate intrinsic value of awards exercised			$ 5,000	$ 0	$ 20,000
2018 Incentive Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock, reserved for issuance (in shares)		5,529,255		5,529,255
Grants under plan (in shares)				0	500,000
2018 Incentive Plan | Grimstad Option | Performance Bonus Agreement
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Minimum consideration common stock payable, per share (in dollars per share)	$ 2.00
Bonus payable	$ 5,000,000
2018 Incentive Plan | Share-based Payment Arrangement, Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Grants under plan (in shares)				0	500,000
2018 Incentive Plan | Grimstad RSU Grant | Grimstad Option
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense	0
Shares outstanding (in shares)		3,134,325		3,134,325
Aggregate grant date fair value	$ 3,542,000
2018 Incentive Plan | RSUs and RSAs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares outstanding (in shares)		15,115,673	7,534,169	15,115,673	7,534,169		8,614,746	4,558,603
Shares granted (in shares)				8,470,000	5,308,960
Amended 2014 Stock Plan and 2018 Incentive Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense		$ 1,579,000	$ 2,387,000	$ 3,250,000	$ 4,465,000
2018 Incentive Plan and Amended 2018 Plan | Time-based RSUs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Aggregate grant date fair value				$ 3,445,000
Shares granted (in shares)				8,470,000
Vesting period				3 years
2018 Incentive Plan and Amended 2018 Plan | RSUs and RSAs
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Compensation expense		1,579,000	2,029,000	$ 3,237,000	3,773,000
2018 Incentive Plan and Amended 2018 Plan | Restricted Stock Units (RSUs)
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized compensation cost related to unvested stock options		13,916,000		$ 13,916,000
Weighted average remaining vesting period				2 years 6 months
Fair value of restricted shares vested		$ 153,000	$ 2,893,000	$ 221,000	$ 5,386,000

XML

Stock-Based Awards and Cash-Based Awards - Schedule of Stock Option Activity under Incentive Plans (Details) - 2018 Incentive Plan - $ / shares	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Number of Shares
Beginning balance (in shares)	9,656,928	9,753,257
Granted (in shares)	0	500,000
Exercised (in shares)	0	(9,209)
Forfeited (in shares)	(21,327)	(21,553)
Expired (in shares)	0	(10,097)
Ending balance (in shares)	9,635,601	10,212,398
Weighted Average Exercise Price
Beginning balance (in dollars per share)	$ 0.39	$ 0.43
Granted (in dollars per share)	0	2.78
Exercised (in dollars per share)	0	0.90
Forfeited (in dollars per share)	2.20	6.49
Expired (in dollars per share)	0	3.47
Ending balance (in dollars per share)	0.38	0.53
Weighted Average Grant Date Fair Value
Beginning balance (in dollars per share)	0.28	0.33
Granted (in dollars per share)	0	2.19
Exercised (in dollars per share)	0	4.50
Forfeited (in dollars per share)	4.46	4.97
Expired (in dollars per share)	0	4.13
Ending balance (in dollars per share)	$ 0.27	$ 0.40

XML

Stock-Based Awards and Cash-Based Awards - Schedule of Outstanding Stock Options Fully Vested and Expected to Vest and Exercisable (Details) - USD ($) $ / shares in Units, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Share-Based Payment Arrangement [Abstract]
Options Fully Vested and Expected to Vest, Number of Options (in shares)	9,635,601	9,656,928
Options Fully Vested and Expected to Vest, Weighted-average remaining contractual term (years)	2 years 6 months 10 days	3 years 10 days
Options Fully Vested and Expected to Vest, Weighted-average exercise price (in dollars per share)	$ 0.38	$ 0.39
Options Fully Vested and Expected to Vest, Aggregate Intrinsic Value (in thousands)	$ 0	$ 3,543
Options Exercisable, Number of Options (in shares)	9,635,601	4,870,026
Options Exercisable, Weighted-average remaining contractual term (years)	2 years 6 months 10 days	3 years 21 days
Options Exercisable, Weighted-average exercise price (in dollars per share)	$ 0.38	$ 0.40
Options Exercisable, Aggregate Intrinsic Value (in thousands)	$ 0	$ 1,773

XML

Stock-Based Awards and Cash-Based Awards - Schedule of Restricted Stock Award Activity under Incentive Plans (Details) - RSUs and RSAs - 2018 Incentive Plan - $ / shares	6 Months Ended		12 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021	Dec. 31, 2020
Number of Shares
Beginning balance (in shares)	8,614,746	4,558,603	4,558,603
Granted (in shares)	8,470,000	5,308,960
Vested (in shares)	(979,570)	(2,103,310)
Forfeitures (in shares)	(989,503)	(230,084)
Ending balance (in shares)	15,115,673	7,534,169	8,614,746	4,558,603
Weighted Average Grant Date Fair Value
Beginning balance (in dollars per share)	$ 2.15	$ 2.23	$ 2.23
Granted (in dollars per share)	0.41	2.55
Vested (in dollars per share)	2.34	2.03
Forfeitures (in dollars per share)	1.21	1.50
Ending balance (in dollars per share)	$ 1.22	$ 2.53	$ 2.15	$ 2.23
Weighted Average Remaining Contractual Term (years)	2 years 6 months	2 years 9 months 14 days	2 years 6 months	1 year 8 months 15 days

XML

Stockholders' Equity - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands		3 Months Ended	4 Months Ended	6 Months Ended
	May 13, 2022	Jun. 30, 2022	Apr. 12, 2022	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021	Nov. 30, 2018
Class Of Stock [Line Items]
Common stock, authorized (in shares)		249,000,000		249,000,000		249,000,000
Common stock, outstanding (in shares)		163,448,742		163,448,742		146,094,300
Common stock, issued (in shares)		163,448,742		163,448,742		146,094,300
Common stock, par value (in dollars per share)		$ 0.0001		$ 0.0001		$ 0.0001
Number of votes per share				one vote per share
Preferred stock, shares authorized		1,000,000		1,000,000		1,000,000
Preferred stock par value (in dollars per share)		$ 0.0001		$ 0.0001		$ 0.0001
Preferred stock, shares issued		0		0		0
Preferred stock, shares outstanding		0		0		0
Conversion price per share (in dollars per share)		$ 8.52		$ 8.52
Notes principal amount	$ 750	$ 750
Induced conversion expense related to Notes		$ 930		$ 930	$ 0
Warrants exercisable for number of shares of common stock		586,845		586,845			586,845
Warrants issued to purchase common stock per share							$ 8.52
Common stock
Class Of Stock [Line Items]
Stock issued for conversion of Notes (in shares)		4,411,500		4,411,500
Share price	$ 0.17	$ 0.17		$ 0.17
Common stock | November 2021 ATM Program
Class Of Stock [Line Items]
Maximum aggregate offering price (in thousands)			$ 50,000

XML

Stockholders' Equity - Schedule Of At The Market Offering Program (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended		4 Months Ended	6 Months Ended
	Dec. 31, 2021	Jun. 30, 2022	Apr. 12, 2022	Apr. 12, 2022	Jun. 30, 2022	Jun. 30, 2021
Class Of Stock [Line Items]
Gross proceeds (in thousands)					$ 7,120	$ 0
Common stock
Class Of Stock [Line Items]
Total shares sold (in shares)		2,616,335			12,074,990
Common stock | November 2021 ATM Program
Class Of Stock [Line Items]
Maximum aggregate offering price (in thousands)				$ 50,000
Total shares sold (in shares)	1,679,631		12,074,990	13,754,621
Average sales price per share (in dollars per share)	$ 0.83		$ 0.60	$ 0.63
Gross proceeds (in thousands)	$ 1,398		$ 7,211	$ 8,609
Net proceeds (in thousands)	$ 1,359		$ 7,120	$ 8,479

XML

Fair Value Measurements - Additional Information (Details) - USD ($)	Jun. 30, 2022	Dec. 31, 2021
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Estimated loss exposure		$ 423,000
Fair Value, Measurements, Recurring
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Contingent consideration	$ 2,043,000	1,939,000
Assets to be measured at fair value	0	0
Fair Value, Measurements, Recurring | Level 3
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Contingent consideration	$ 2,043,000	$ 1,939,000

XML

Fair Value Measurements - Summary of Liabilities Measured at Fair Value on Recurring Basis (Details) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Liabilities
Accrued medical contingency		$ 423
Contingent consideration	$ 2,043	1,939
Total liabilities measured and recorded at fair value	2,043	2,362
Level 1
Liabilities
Accrued medical contingency		0
Contingent consideration	0	0
Total liabilities measured and recorded at fair value	0	0
Level 2
Liabilities
Accrued medical contingency		0
Contingent consideration	0	0
Total liabilities measured and recorded at fair value	0	0
Level 3
Liabilities
Accrued medical contingency		423
Contingent consideration	2,043	1,939
Total liabilities measured and recorded at fair value	$ 2,043	$ 2,362

XML

Fair Value Measurements - Schedule of Reconciliation of Accrued Medical Contingency Liability Classified as Level 3 Financial Instruments (Details) - Fair Value, Measurements, Recurring - Level 3 - Medical Contingency - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Reconciliation of Accrued Contingency Liabilities [Roll Forward]
Balance, beginning of the period	$ 0	$ 17,300	$ 423	$ 17,435
Increases/additions	0	41	0	84
Reductions/settlements	0	(159)	(53)	(337)
Transfers out of Level 3	0	0	(370)	0
Balance, end of the period	$ 0	$ 17,182	$ 0	$ 17,182

XML

Fair Value Measurements - Schedule of Reconciliation of Contingent Consideration Liability Classified as Level 3 Financial Instruments (Details) - Fair Value, Measurements, Recurring - Level 3 - Contingent Consideration - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2022
Contingent Liabilities [Roll Forward]
Balance, beginning of the period	$ 2,020	$ 1,939
Additions	0	0
Increase in fair value	23	104
Reductions/settlements	0	0
Balance, end of the period	$ 2,043	$ 2,043

XML

Loss Per Share Attributable to Common Stockholders - Schedule of Calculation of Basic and Diluted Income Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Earnings Per Share [Abstract]
Net income attributable to common stockholders - basic	$ (11,671)	$ (5,641)	$ (88,887)	$ (9,353)
Net income attributable to common stockholders - diluted	$ (11,671)	$ (5,641)	$ (88,887)	$ (9,353)
Weighted average common shares outstanding – basic	160,531,778	115,644,790	157,099,938	113,998,589
Weighted average common shares outstanding – diluted	160,531,778	115,644,790	157,099,938	113,998,589
Diluted (in dollars per share)	$ (0.07)	$ (0.05)	$ (0.57)	$ (0.08)
Basic (in dollars per share)	$ (0.07)	$ (0.05)	$ (0.57)	$ (0.08)

XML

Loss Per Share Attributable to Common Stockholders - Additional Information (Details) - shares	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Earnings Per Share [Abstract]
Conversion of notes into common stock	5,722,314	4,737,237

XML

Loss Per Share Attributable to Common Stockholders - Schedule of Securities Outstanding Excluded From Fully Diluted Calculations (Details) - shares	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Stock options
Antidilutive shares underlying stock-based awards:	9,635,601	10,212,398	9,635,601	10,212,398
Restricted stock units
Antidilutive shares underlying stock-based awards:	18,249,998	10,693,494	18,249,998	10,693,494
Warrants
Antidilutive shares underlying stock-based awards:	586,845	478,464	586,845	478,464

XML

Related-Party Transactions (Details) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022 USD ($) restaurant	Jun. 30, 2021 USD ($)	Jun. 30, 2022 USD ($) restaurant	Jun. 30, 2021 USD ($)
Related Party Transaction [Line Items]
Number of restaurants | restaurant	27,000		27,000
Affiliated Entity | Restaurants
Related Party Transaction [Line Items]
Revenue from related parties | $	$ 75	$ 200	$ 177	$ 463

XML

Subsequent Events (Details) $ / shares in Units, $ in Thousands					3 Months Ended	6 Months Ended
	Aug. 05, 2022 USD ($) shares	Jul. 23, 2022 USD ($)	Jul. 22, 2022 USD ($) $ / shares	May 13, 2022 USD ($) $ / shares	Jun. 30, 2022 USD ($) $ / shares shares	Jun. 30, 2022 $ / shares shares
Subsequent Event [Line Items]
Notes principal amount				$ 750	$ 750
Conversion ratio				5.882
Common stock
Subsequent Event [Line Items]
Share price | $ / shares				$ 0.17	$ 0.17	$ 0.17
Stock issued for conversion of Notes (in shares) | shares					4,411,500	4,411,500
Subsequent Event
Subsequent Event [Line Items]
Notes principal amount	$ 6,750		$ 6,750
Conversion ratio			4.0
Convertible debt	$ 42,004
Sponsorship agreement term		5 years
Sponsorship fees		$ 9,128
Subsequent Event | Common stock
Subsequent Event [Line Items]
Share price | $ / shares			$ 0.25
Stock issued for conversion of Notes (in shares) | shares	27,000,000