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Schedule II: Valuation and Qualifying Accounts (Details) - Allowance for doubtful accounts and sales credits - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Beginning of Year $ 753 $ 729 $ 674
Additions 2,013 1,481 1,115
Usage (1,422) (1,457) (1,060)
Balance at End of Year $ 1,344 $ 753 $ 729