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Revenues (Revenue by Geographic Location) (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 46,173 $ 40,499 $ 125,629 $ 115,782
Hedging gains (losses) (22) 119 178 364
United States        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue 21,442 18,711 58,311 53,106
EMEA        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue 13,924 12,565 38,132 36,546
APAC        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue 8,458 6,814 22,641 19,446
Other Americas        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Revenue $ 2,371 $ 2,290 $ 6,367 $ 6,320
Geographic Concentration Risk | Revenue Benchmark        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Percentage of total revenue 100.00% 100.00% 100.00% 100.00%
Geographic Concentration Risk | Revenue Benchmark | United States        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Percentage of total revenue 47.00% 46.00% 47.00% 46.00%
Geographic Concentration Risk | Revenue Benchmark | EMEA        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Percentage of total revenue 30.00% 31.00% 30.00% 32.00%
Geographic Concentration Risk | Revenue Benchmark | APAC        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Percentage of total revenue 18.00% 17.00% 18.00% 17.00%
Geographic Concentration Risk | Revenue Benchmark | Other Americas        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Percentage of total revenue 5.00% 6.00% 5.00% 5.00%