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Revenues (Revenue by Geographic Location) (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]    
Revenue $ 41,159 $ 36,339
Hedging gains (losses) 49 137
United States    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Revenue 18,870 16,532
EMEA    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Revenue 12,845 11,668
APAC    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Revenue 7,238 6,096
Other Americas    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Revenue $ 2,157 $ 1,906
Geographic Concentration Risk | Revenue Benchmark    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Percentage of total revenue 100.00% 100.00%
Geographic Concentration Risk | Revenue Benchmark | United States    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Percentage of total revenue 46.00% 45.00%
Geographic Concentration Risk | Revenue Benchmark | EMEA    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Percentage of total revenue 31.00% 33.00%
Geographic Concentration Risk | Revenue Benchmark | APAC    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Percentage of total revenue 18.00% 17.00%
Geographic Concentration Risk | Revenue Benchmark | Other Americas    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Percentage of total revenue 5.00% 5.00%