EX-99.1 2 d131102dex991.htm EX-99.1 EX-99.1

Exhibit 99.1

 

LOGO

Coursera Reports Third Quarter Fiscal 2021 Financial Results

 

 

Revenue grows 33% year-over-year

 

 

Large-scale reskilling efforts drive Enterprise growth of 75% year-over-year

November 2, 2021, 4:10 PM Eastern Daylight Time

MOUNTAIN VIEW, Calif. (BUSINESS WIRE) – Coursera (NYSE: COUR) today announced financial results for its fiscal 2021 third quarter ended September 30, 2021.

“Our third-quarter performance reflects the continued urgency with which companies, campuses, and governments around the world are investing in digital skills,” said Coursera CEO Jeff Maggioncalda. “Our recently launched SkillSets and Academies, together with our growing portfolio of Professional Certificates, are well-positioned to fulfill the rising demand for role-based learning among individuals and institutions.”

Financial Highlights for Third Quarter Fiscal 2021

 

 

Total revenue was $109.9 million, up 33% from $82.7 million a year ago.

 

 

Gross profit was $67.7 million or 61.6% of revenue, up 55% from $43.7 million a year ago. Non-GAAP gross profit was $68.3 million or 62.1% of revenue, up 56% from $43.8 million a year ago.

 

 

Net loss was $(32.5) million or (29.5)% of revenue, compared to $(11.9) million or (14.4)% of revenue a year ago. Non-GAAP net loss was $(8.0) million or (7.3)% of revenue, compared to $(7.0) million or (8.5)% of revenue a year ago.

 

 

Adjusted EBITDA was $(3.1) million or (2.9)% of revenue, compared to $(4.3) million or (5.2)% of revenue a year ago.

 

 

Net cash provided by operating activities was $10.7 million, compared to $(1.3) million used in operating activities a year ago. Free cash flow was $7.1 million, compared to $(4.2) million a year ago.

For more information regarding the non-GAAP financial measures discussed in this press release, please see “Non-GAAP Financial Measures” and “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

“Our third quarter revenue grew 33% year-over-year, demonstrating the progress we’ve made in creating a differentiated, skills-based learning experience for our institutional customers,” said Ken Hahn, Coursera’s CFO. “Our 2021 revenue outlook anticipates 40% year-over-year growth for the full year, a reflection of the durable and long-term demand we continue to see for online learning.”


Operating Segment Highlights

 

 

Consumer revenue for the third quarter was $66.5 million, up 16% from a year ago on sustained demand for our entry-level Professional Certificates and growing adoption of Coursera Plus. Segment gross margin was $45.5 million, or 68% of Consumer revenue, compared to 54% a year ago. The company added 5.5 million new registered learners during the quarter for a total of 92 million.

 

 

Enterprise revenue for the third quarter was $31.8 million, up 75% from a year ago on the acquisition of new customers and expansion of our existing relationships. The total number of Paid Enterprise Customers increased to 711, up 124% from a year ago. Segment gross margin was $21.4 million, or 67% of Enterprise revenue, compared to 69% a year ago. Our Net Retention Rate (NRR) for Paid Enterprise Customers was 113%.

 

 

Degrees revenue for the third quarter was $11.6 million, up 59% from a year ago as prior cohorts scale and students begin newly launched programs. Segment gross margin was 100% of Degrees revenue; there is no content cost attributable to the Degrees segment as students pay tuition directly to the university, and the university pays us a fee based on the amount of tuition. The total number of Degrees Students reached 16,068, up 40% from a year ago.

All key business metrics are as of September 30, 2021. For more information regarding the metrics discussed in this press release, please see “Key Business Metrics Definitions” below.

Content, Customer and Platform Highlights

 

 

Content and Credentials:

 

   

Added IBM Data Engineering to our expanding catalog of 15 entry-level Professional Certificates and announced ACE Credit Recommendation for entry-level Professional Certificates from Google and IBM, with learners now eligible to receive up to 12 college credits from participating colleges and universities.

 

   

Introduced a new tiered fee structure to support the growth of online degrees, with early adopters including the University of Illinois at Urbana-Champaign and the University of Colorado Boulder, and announced a Post-graduate Diploma in Applied Statistics from the Indian Statistical Institute and a Bachelor of Science in Business Administration from the University of London.

 

   

Welcomed more than 10 new educator partners, which included top-tier universities in India, such as IIT Bombay, IIT Guwahati, Indian Statistical Institute, and Ashoka University, as well as leading industry partners like Oracle and Juniper Networks.

 

 

Enterprise Customers:

 

   

Coursera for Business launched and expanded programs with companies across the globe, including BBVA (Spain), Expedia Group (U.S.), Reliance Industries Limited (India), Yara International (Norway), and Zurich Insurance Group (Switzerland).


   

Coursera for Government launched a statewide program with the Missouri Department of Higher Education & Workforce Development, an expanded nationwide training program with Costa Rica’s Investment Promotion Agency (CINDE), and a digital inclusion initiative with the City of Chicago.

 

   

Coursera for Campus saw strong momentum in India, signing up 16 universities in the country, and in the U.S., we announced a partnership with the Oklahoma State Regents of Higher Education covering 15 universities, including over half of all public universities in the state.

 

 

Learning Platform:

 

   

Launched the Leadership Academy, powered by our proprietary SkillSets platform and designed to help companies deliver and measure world-class management training at scale in critical soft skills such as change management, talent development, and collaboration.

 

   

Announced general availability of SkillSets for all universities using Coursera for Campus, a critical tool to help their students target and acquire competitive skill proficiencies required for in-demand jobs.

 

   

Introduced a number of localized experiences for India, our second-largest market of registered learners, including a homepage for better discovery, geo pricing, 5 new payment options, and bulk pricing to serve our most avid learners.

Highlights reflect developments since June 30, 2021 through today’s announcement. For additional information on these developments, see the Coursera Blog at blog.coursera.org.

Financial Outlook

 

 

Fourth quarter fiscal 2021:

 

   

Revenue in the range of $109 to $113 million

 

   

Adjusted EBITDA in the range of $(16.5) to $(19.5) million

 

 

Full-year fiscal 2021:

 

   

Revenue in the range of $409 to $413 million

 

   

Adjusted EBITDA in the range of $(32.5) to $(35.5) million

Actual results may differ materially from Coursera’s Financial Outlook as a result of, among other things, the factors described under “Special Note on Forward-Looking Statements” below.

A reconciliation of our non-GAAP guidance measure (adjusted EBITDA) to corresponding GAAP guidance measure is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation expense-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this press release.


Conference Call Details

As previously announced, Coursera will hold a conference call to discuss its third quarter performance today, November 2, 2021 at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time).

A live, audio-only webcast of the conference call and earnings release materials will be available to the public on the company’s Investor Relations page at investor.coursera.com. For those unable to listen to the broadcast live, an archived replay will be accessible in the same location for one year.

Disclosure Information

In compliance with disclosure obligations under Regulation FD, Coursera announces material information to the public through a variety of means, including filings with the Securities and Exchange Commission, press releases, company blog posts, public conference calls and webcasts, as well as the investor relations website.

About Coursera

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of September 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Contacts:

For investors: Cam Carey, ir@coursera.org

For media: Arunav Sinha, press@coursera.org

# # #

Key Business Metrics Definitions

Registered Learners

We count the total number of registered learners at the end of each period. For purposes of determining our registered learner count, we treat each customer account that registers with a unique email as a registered learner and adjust for any spam, test accounts, and cancellations. Our registered learner count is not intended as a measure of active engagement. New registered learners are individuals that register in a particular period.


Paid Enterprise Customers

We count the total number of Paid Enterprise Customers at the end of each period. For purposes of determining our customer count, we treat each customer account that has a corresponding contract as a unique customer, and a single organization with multiple divisions, segments, or subsidiaries may be counted as multiple customers. We define a “Paid Enterprise Customer” as a customer who purchases Coursera via our direct sales force. For purposes of determining our Paid Enterprise Customer count, we exclude our Enterprise customers who do not purchase Coursera via our direct sales force, which include organizations engaging on our platform through our Coursera for Teams offering or through our channel partners.

Net Retention Rate (NRR) for Paid Enterprise Customers

We calculate annual recurring revenue (“ARR”) by annualizing each customer’s monthly recurring revenue (“MRR”) for the most recent month at period end. We calculate “Net Retention Rate” as of a period end by starting with the ARR from all Paid Enterprise Customers as of the twelve months prior to such period end, or Prior Period ARR. We then calculate the ARR from these same Paid Enterprise Customers as of the current period end, or Current Period ARR. Current Period ARR includes expansion within Paid Enterprise Customers and is net of contraction or attrition over the trailing twelve months, but excludes revenue from new Paid Customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at our Net Retention Rate.

Number of Degrees Students

We count the total number of Degrees students for each period. For purposes of determining our Degrees student count, we include all the students that are matriculated in a degree program and who are enrolled in one or more courses in such degree program during the period. If a degree term spans across multiple quarters, said student is counted as active in all quarters of the degree term. For purposes of determining our Degrees student count, we do not include students who are matriculated in the degree but are not enrolled in a course in that period.

Non-GAAP Financial Measures

In addition to financial information presented in accordance with GAAP, this press release includes non-GAAP gross profit, non-GAAP net loss, adjusted EBITDA, adjusted EBITDA margin and Free Cash Flow, each of which is a non-GAAP financial measure. These are key measures used by our management to help us analyze our financial results, establish budgets and operational goals for managing our business, evaluate our performance, and make strategic decisions. Accordingly, we believe that these non-GAAP financial measures provide useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors. In addition, we believe these measures are useful for period-to-period comparisons of our business. We also believe that the presentation of these non-GAAP financial measures provides an additional tool for investors to use in comparing our core business and results of operations over multiple periods with other companies in


our industry, many of which present similar non-GAAP financial measures to investors, and to analyze our cash performance. However, the non-GAAP financial measures presented may not be comparable to similarly titled measures reported by other companies due to differences in the way that these measures are calculated. These non-GAAP financial measures are presented for supplemental informational purposes only and should not be considered as a substitute for or in isolation from financial information presented in accordance with GAAP. These non-GAAP metrics have limitations as analytical tools.

Non-GAAP Gross Profit and Non-GAAP Net Loss

We define non-GAAP gross profit and non-GAAP net loss as GAAP gross profit and GAAP net loss excluding the impact of stock-based compensation, and payroll tax expense related to stock-based activities. We believe the presentation of operating results that exclude these non-cash or non-recurring items provides useful supplemental information to investors and facilitates the analysis of our operating results and comparison of operating results across reporting periods.

Adjusted EBITDA and Adjusted EBITDA Margin

We define Adjusted EBITDA as our net loss excluding: (1) depreciation and amortization; (2) interest income, net; (3) stock-based compensation; (4) income tax expense; and (5) payroll tax expense related to stock-based activities. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue.

Free Cash Flow

Free Cash Flow is a non-GAAP financial measure that we calculate as net cash used in operating activities, less cash used for purchases of property, equipment, and software, and capitalized internal-use software costs. We exclude purchases of property, equipment and software, and capitalized internal-use software costs as we consider these capital expenditures to be a necessary component of our ongoing operations.

Reconciliations of the non-GAAP measures to the most directly comparable GAAP financial measures are included in the Appendix.

Special Note on Forward-Looking Statements

This press release contains forward-looking statements that involve substantial risks and uncertainties. Any statements contained in this press release that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terms such as: “accelerate,” “anticipate, “believe,” “can,” “continue,” “could,” “demand,” “estimate,” “expand,” “expect,” “intend,” “may,” “might,” “objective,” “ongoing,” “plan,” “potential,” “predict,” “project,” “should,” “target,” “will,” “would,” or the negative of these terms, or other comparable terminology intended to identify statements about the future. These forward-looking statements include, but are not limited to, statements regarding: the urgency with which companies, campuses, and governments around the world are investing in new and digital skills; the growth of our Professional Certificates portfolio; the rising demand for role-based learning among institutions; our ability to fulfill demand for role-


based learning; the continued demand for online learning; anticipated features and benefits of our customer and partner relationships and our content and platform offerings, including the Leadership Academy, the general availability of SkillSets for all universities using Coursera for Campus, and the introduction of localized experiences in India; the anticipated utility of non-GAAP measures; anticipated growth rates; and our financial outlook, future financial performance, and expectations, among others. These forward-looking statements involve known and unknown risks, uncertainties, and other factors that may cause our actual results, levels of activity, performance, or achievements to be materially different from the information expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, the following: our ability to manage our growth; our limited operating history; the nascency of online learning solutions and risks related to market adoption of online learning; our ability to maintain and expand our partnerships with our university and industry partners; our dependence on our partners for content available on our platform; our ability to attract and retain learners; our ability to increase sales of our Enterprise offering; our ability to compete effectively; the COVID-19 pandemic’s impact on our business and our industry; regulatory matters impacting us or our partners; risks related to intellectual property; cyber security and privacy risks and regulations; potential disruptions to our platform; and our status as a B Corp, as well as the risks discussed in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2021 and as detailed from time to time in our SEC filings. You should not rely upon forward-looking statements as predictions of future events. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that the future results, levels of activity, performance, or events and circumstances reflected in the forward-looking statements will be achieved or occur. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of the forward-looking statements. Such forward-looking statements relate only to events as of the date of this press release. We undertake no obligation to update any forward-looking statements except to the extent required by law.


Coursera Inc.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited)

(In thousands, except number of shares and per share amounts)

 

     Three Months Ended September 30,     Nine Months Ended September 30,  
     2020     2021     2020     2021  
                          
     (in thousands)     (in thousands)  

Revenue

   $ 82,674     $ 109,880     $ 210,249     $ 300,331  

Cost of revenue(1)

     38,970       42,162       99,082       122,149  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

     43,704       67,718       111,167       178,182  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

        

Research and development(1)

     19,620       33,935       53,449       97,079  

Sales and marketing(1)

     26,162       45,268       72,272       121,743  

General and administrative(1)

     9,810       19,942       25,839       54,933  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     55,592       99,145       151,560       273,755  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (11,888     (31,427     (40,393     (95,573

Interest income

     119       62       1,080       227  

Interest expense

     —         —         (12     —    

Other income (expense), net

     227       (286     9       (251
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (11,542     (31,651     (39,316     (95,597
  

 

 

   

 

 

   

 

 

   

 

 

 

Income tax expense

     325       800       781       1,880  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (11,867   $ (32,451   $ (40,097   $ (97,477
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.31   $ (0.23   $ (1.10   $ (0.93)  
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     37,828,682       138,846,394       36,564,569       104,316,176  
  

 

 

   

 

 

   

 

 

   

 

 

 

 

(1)

Includes stock-based compensation expense as follows:

 

     Three Months Ended September 30,      Nine Months Ended September 30,  
     2020      2021      2020      2021  
                             
     (in thousands)      (in thousands)  

Cost of revenue

   $ 135      $ 527      $ 360      $ 1,537  

Research and development

     1,917        11,259        4,686        31,650  

Sales and marketing

     1,175        6,846        2,717        19,504  

General and administrative

     1,473        4,776        3,514        15,176  
  

 

 

    

 

 

    

 

 

    

 

 

 

Total stock-based compensation expense

   $  4,700      $  23,408      $  11,277      $  67,867  
  

 

 

    

 

 

    

 

 

    

 

 

 


Coursera Inc.

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited)

(In thousands)

 

     December 31, 2020     September 30, 2021  
              
Assets:

 

Current assets:

    

Cash and cash equivalents

   $ 79,878     $ 801,074  

Marketable securities

     205,402       15,030  

Accounts receivable, net of allowance for doubtful accounts of $48 and $195 as of December 31, 2020 and September 30, 2021, respectively

     40,721       35,964  

Deferred costs

     14,077       19,166  

Prepaid expenses and other current assets

     14,993       17,455  
  

 

 

   

 

 

 

Total current assets

     355,071       888,689  

Property, equipment and software, net

     18,644       24,521  

Operating lease right-of-use assets

     21,622       17,569  

Intangible assets, net

     10,570       10,299  

Restricted cash

     2,548       2,548  

Other assets

     9,169       11,223  
  

 

 

   

 

 

 

Total assets

   $ 417,624     $ 954,849  
  

 

 

   

 

 

 
Liabilities, Redeemable Convertible Preferred Stock, and Stockholders’ Equity (Deficit):

 

Current liabilities:

    

Educator partners payable

   $ 39,005     $ 44,333  

Other accounts payable

     12,897       11,749  

Accrued compensation and benefits

     12,997       18,641  

Operating lease liabilities, current

     7,926       7,959  

Deferred revenue, current

     76,080       91,369  

Other current liabilities

     4,739       7,397  
  

 

 

   

 

 

 

Total current liabilities

     153,644       181,448  

Operating lease liabilities, non-current

     18,305       13,472  

Other liabilities

     644       573  

Deferred revenue, non-current

     4,562       3,378  
  

 

 

   

 

 

 

Total liabilities

     177,155       198,871  
  

 

 

   

 

 

 

Redeemable convertible preferred stock

     462,293       —    

Stockholders’ equity (deficit):

    

Common stock

     —         1  

Additional paid-in capital

     126,408       1,201,705  

Treasury stock

     (4,701     (4,701

Accumulated other comprehensive income

     20       1  

Accumulated deficit

     (343,551     (441,028
  

 

 

   

 

 

 

Total stockholders’ equity (deficit)

     (221,824     755,978  
  

 

 

   

 

 

 

Total liabilities, redeemable convertible preferred stock, and stockholders’ equity (deficit)

   $ 417,624     $ 954,849  
  

 

 

   

 

 

 


Coursera Inc.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)

(In thousands)

 

     Nine Months Ended
September 30,
 
     2020     2021  

Cash flows from operating activities:

    

Net loss

   $  (40,097   $  (97,477

Adjustments to reconcile net loss to net cash provided by operating activities:

    

Depreciation and amortization

     6,873       10,508  

Stock-based compensation

     11,277       67,867  

Amortization or accretion of marketable securities

     (136     373  

Other

     25       257  

Changes in operating assets and liabilities:

    

Accounts receivable, net

     (4,655     4,500  

Prepaid expenses and other assets

     (10,207     (5,658

Operating lease right-of-use assets

     3,846       4,052  

Educator partners and other accounts payable

     15,732       (58

Accrued and other liabilities

     88       7,274  

Operating lease liabilities

     (4,303     (4,801

Deferred revenue

     24,099       14,104  
  

 

 

   

 

 

 

Net cash provided by operating activities

     2,542       941  
  

 

 

   

 

 

 

Cash flows from investing activities:

    

Purchases of marketable securities

     (203,294     —    

Proceeds from maturities of marketable securities

     119,934       189,981  

Purchases of property, equipment and software

     (2,234     (1,228

Capitalized internal-use software costs

     (6,035     (9,712

Purchases of content assets

     —         (769
  

 

 

   

 

 

 

Net cash (used in) provided by investing activities

     (91,629     178,272  
  

 

 

   

 

 

 

Cash flows from financing activities:

    

Proceeds from issuance of redeemable convertible preferred stock, net of issuance costs

     129,611       —    

Proceeds from exercise of stock options and warrants

     6,887       26,810  

Proceeds from exercise of unvested options, net of repurchases

     84       —    

Proceeds from initial public offering, net of offering costs

     —         525,284  

Payment of deferred offering costs

     —         (6,119

Payment of tax withholding on vesting of restricted stock units

     —         (3,992
  

 

 

   

 

 

 

Net cash provided by financing activities

     136,582       541,983  
  

 

 

   

 

 

 

Net increase in cash, cash equivalents, and restricted cash

     47,495       721,196  

Cash, cash equivalents, and restricted cash—Beginning of period

     59,845       82,426  
  

 

 

   

 

 

 

Cash, cash equivalents, and restricted cash—End of period

   $ 107,340     $  803,622  
  

 

 

   

 

 

 

Reconciliation of cash, cash equivalents and restricted cash:

    

Cash and cash equivalents

   $ 103,536     $ 801,074  

Restricted cash

     3,035       2,548  

Restricted cash in prepaid expenses and other current assets

     769       —    
  

 

 

   

 

 

 

Total cash, cash equivalents, and restricted cash

   $ 107,340     $ 803,622  
  

 

 

   

 

 

 


Coursera Inc.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES (Unaudited)

(In thousands, except number of shares and per share amounts)

 

     Three Months Ended September 30, 2021  
     GAAP     Stock-based
compensation
    Payroll tax
expense related
to stock-based
activities
    Non-GAAP  
                          

Revenue

   $ 109,880     $ —       $ —       $ 109,880  

Cost of revenue

     42,162       (527     (37     41,598  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

     67,718       527       37       68,282  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

        

Research and development

     33,935       (11,259     (480     22,196  

Sales and marketing

     45,268       (6,846     (127     38,295  

General and administrative

     19,942       (4,776     (385     14,781  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     99,145       (22,881     (992     75,272  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (31,427     23,408       1,029       (6,990

Interest income

     62       —         —         62  

Other expense, net

     (286     —         —         (286
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (31,651     23,408       1,029       (7,214

Income tax expense

     800       —         —         800  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (32,451   $ 23,408     $  1,029     $ (8,014
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.23       $ (0.06
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     138,846,394           138,846,394  
  

 

 

       

 

 

 

 

     Nine Months Ended September 30, 2021  
     GAAP     Stock-based
compensation
    Payroll tax
expense related
to stock-based
activities
    Non-GAAP  
                          

Revenue

   $ 300,331     $ —       $ —       $ 300,331  

Cost of revenue

     122,149       (1,537     (53     120,559  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

     178,182       1,537       53       179,772  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

        

Research and development

     97,079       (31,650     (604     64,825  

Sales and marketing

     121,743       (19,504     (162     102,077  

General and administrative

     54,933       (15,176     (494     39,263  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     273,755       (66,330     (1,260     206,165  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (95,573     67,867       1,313       (26,393

Interest income

     227       —         —         227  

Other expense, net

     (251     —         —         (251
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (95,597     67,867       1,313       (26,417

Income tax expense

     1,880       —         —         1,880  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (97,477   $ 67,867     $ 1,313     $ (28,297
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.93       $ (0.27
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     104,316,176           104,316,176  
  

 

 

       

 

 

 


     Three Months Ended September 30, 2020  
     GAAP     Stock-based
compensation
    Payroll tax
expense related
to stock-based
activities
    Non-GAAP  
                          

Revenue

   $ 82,674     $ —       $ —       $ 82,674  

Cost of revenue

     38,970       (135     —         38,835  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

     43,704       135       —         43,839  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

        

Research and development

     19,620       (1,917     (17     17,686  

Sales and marketing

     26,162       (1,175     2       24,989  

General and administrative

     9,810       (1,473     (156     8,181  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     55,592       (4,565     (171     50,856  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (11,888     4,700       171       (7,017

Interest income

     119       —         —         119  

Interest expense

     —         —         —         —    

Other income, net

     227       —         —         227  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (11,542     4,700       171       (6,671

Income tax expense

     325       —         —         325  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (11,867   $ 4,700     $ 171     $ (6,996
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (0.31       $ (0.18
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     37,828,682           37,828,682  
  

 

 

       

 

 

 

 

     Nine Months Ended September 30, 2020  
     GAAP     Stock-based
compensation
    Payroll tax
expense related
to stock-based
activities
    Non-GAAP  
                          

Revenue

   $ 210,249     $ —       $ —       $ 210,249  

Cost of revenue

     99,082       (360     —         98,722  
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

     111,167       360       —         111,527  
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

        

Research and development

     53,449       (4,686     (20     48,743  

Sales and marketing

     72,272       (2,717     (10     69,545  

General and administrative

     25,839       (3,514     (157     22,168  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     151,560       (10,917     (187     140,456  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (40,393     11,277       187       (28,929

Interest income

     1,080       —         —         1,080  

Interest expense

     (12     —         —         (12

Other income, net

     9       —         —         9  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (39,316     11,277       187       (27,852

Income tax expense

     781       —         —         781  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (40,097   $ 11,277     $ 187     $ (28,633
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders—basic and diluted

   $ (1.10       $ (0.78
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted

     36,564,569           36,564,569  
  

 

 

       

 

 

 


     Three Months Ended September 30,     Nine Months Ended September 30,  
     2020     2021     2020     2021  
                          
     (in thousands)     (in thousands)  

Net loss

   $  (11,867   $  (32,451   $  (40,097   $  (97,477

Depreciation and amortization

     2,509       4,137       6,873       10,508  

Interest income, net

     (119     (62     (1,068     (227

Stock-based compensation

     4,700       23,408       11,277       67,867  

Income tax expense

     325       800       781       1,880  

Payroll tax expense related to stock-based activities

     171       1,029       187       1,313  
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   $  (4,281   $  (3,139   $  (22,047   $  (16,136
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted EBITDA margin

     (5 )%      (3 )%      (10 )%      (5 )% 
  

 

 

   

 

 

   

 

 

   

 

 

 

 

     Three Months Ended September 30,     Nine Months Ended September 30,  
     2020     2021     2020     2021  
                          
     (in thousands)     (in thousands)  

Net cash (used in) provided by operating activities

   $  (1,303   $  10,741     $ 2,542     $ 941  

Less: purchases of property, equipment and software

     (497     (489     (2,234     (1,228

Less: capitalized internal-use software costs

     (2,366     (3,114     (6,035     (9,712
  

 

 

   

 

 

   

 

 

   

 

 

 

Free Cash Flow

   $  (4,166   $ 7,138     $  (5,727   $  (9,999