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Segment reporting - Narrative (Details)
$ in Thousands
12 Months Ended
Dec. 31, 2021
USD ($)
channel
segment
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Segment Reporting Information [Line Items]      
Number of distinct reportable segments | segment 2    
Number of distinct delivery channels | channel 2    
Total net contribution reclassification to (from) segment realignment $ 243,051 $ 82,461 $ 109,539
Other noninterest expense 359,678 364,226 235,326
Relief of goodwill 0 0 100
Banking      
Segment Reporting Information [Line Items]      
Total net contribution reclassification to (from) segment realignment 216,598 (20,497) 99,859
Other noninterest expense 220,283 212,890 144,734
Mortgage      
Segment Reporting Information [Line Items]      
Total net contribution reclassification to (from) segment realignment 26,453 102,958 9,680
Interest paid 23,910 14,810 11,183
Other noninterest expense $ 139,395 151,336 90,592
Relief of goodwill     100
Mortgage | Atlantic Capital      
Segment Reporting Information [Line Items]      
Other noninterest expense     1,995
Segment Realignment, Reclassification Adjustment | Banking      
Segment Reporting Information [Line Items]      
Total net contribution reclassification to (from) segment realignment   (26,416) (7,213)
Segment Realignment, Reclassification Adjustment | Mortgage      
Segment Reporting Information [Line Items]      
Total net contribution reclassification to (from) segment realignment   $ 26,416 $ 7,213