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Mortgage servicing rights - Schedule of Servicing Income and Expense Included in Mortgage Banking Income (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Servicing income:        
Servicing income $ 5,536 $ 3,960 $ 15,667 $ 12,763
Change in fair value of mortgage servicing rights (7,175) (10,611) (42,251) (23,832)
Change in fair value of derivative hedging instruments (265) 5,520 15,705 13,060
Servicing income (1,904) (1,131) (10,879) 1,991
Servicing expenses 1,999 1,732 5,392 4,961
Net servicing (loss) income $ (3,903) $ (2,863) $ (16,271) $ (2,970)