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Basis of presentation - Additional Information (Details)
$ in Thousands
1 Months Ended 3 Months Ended
May 01, 2020
USD ($)
Mar. 31, 2020
branch
Jan. 01, 2020
USD ($)
Jan. 01, 2019
USD ($)
Class of Stock [Line Items]        
Number of full-service branches | branch   73    
Cumulative effect of new accounting principal     $ 25,018 $ 1,309
Retained earnings        
Class of Stock [Line Items]        
Cumulative effect of new accounting principal     $ 25,018 $ 1,309
Subsequent Event        
Class of Stock [Line Items]        
Deferred loans, principal balance $ 791,253      
Subsequent Event | SBA        
Class of Stock [Line Items]        
Loans processed $ 325,803