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Mortgage servicing rights - Schedule of Servicing Income and Expense Included in Mortgage Banking Income (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Servicing income:      
Servicing income $ 17,677 $ 20,591 $ 13,168
Change in fair value of mortgage servicing rights (26,299) (2,763) (4,023)
Change in fair value of derivative hedging instruments 9,310 (5,910) 599
Servicing income 688 11,918 9,744
Servicing expenses:      
Loss on sale of mortgage servicing rights, related hedges and transaction costs on sale 0 0 249
Other servicing expenses 6,832 7,675 4,896
Total servicing expenses 6,832 7,675 5,145
Net servicing (loss) income $ (6,144) $ 4,243 $ 4,599