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Basis of presentation - Additional Information (Details)
3 Months Ended 12 Months Ended
May 26, 2017
USD ($)
$ / shares
shares
Jun. 30, 2018
shares
Dec. 31, 2019
USD ($)
branch
Method
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Jan. 01, 2019
USD ($)
Jan. 01, 2018
USD ($)
Class of Stock [Line Items]              
Number of full-service branches | branch     68        
Proceeds from issuance of common stock, net of offering costs     $ 804,000 $ 1,196,000 $ 153,356,000    
Other than temporary impairment     0 0 945,000    
Transfers from loans to loans held for sale     $ 7,891,000 11,888,000 0    
Adjustments for transfers to loans HFS       349,000      
Percent of remaining principal allowed to buy back under GNMA optional repurchase programs     100.00%        
Loans individually evaluated for impairment     $ 23,810,000 $ 13,716,000 $ 9,373,000    
Effective tax rate, percent     23.50% 24.20% 28.70%    
Interest and penalties on uncertain tax positions     $ 0 $ 0 $ 0    
Impairment of long-lived assets     $ 0 0      
Number of methods to deliver mortgage loans | Method     2        
Deposits with Federal Home Loan Banks     $ 11,225,000 5,225,000      
FHLB lender risk account guaranty     5,546,000 2,646,000      
Advertising expense     9,138,000 13,139,000 12,957,000    
Operating lease right-of-use assets     32,539,000 0      
Operating lease liabilities     35,525,000 0      
Cumulative effect of new accounting principal           $ 1,309,000 $ 0
Leasehold improvements     90,131,000 86,882,000      
Finite lived intangible assets     $ 17,589,000 11,628,000      
Accounting Standards Update 2016-02              
Class of Stock [Line Items]              
One-time adjustment to retained earnings         615,000    
Operating lease right-of-use assets           32,545,000  
Operating lease liabilities           34,876,000  
Private Placement              
Class of Stock [Line Items]              
Common stock sold and issued, shares (in shares) | shares 4,806,710            
Common stock sold and issued, price per share (USD per share) | $ / shares $ 33.00            
Placement agent and other offering costs $ 5,901,000            
Proceeds from issuance of common stock, net of offering costs $ 152,721,000            
Secondary Public Offering              
Class of Stock [Line Items]              
Common stock sold and issued, shares (in shares) | shares   3,680,000          
Retained earnings              
Class of Stock [Line Items]              
Cumulative effect of new accounting principal           1,309,000 $ 109,000
Retained earnings | Accounting Standards Update 2016-02              
Class of Stock [Line Items]              
Cumulative effect of new accounting principal           1,309,000  
Cumulative effect of new accounting principle in period of adoption, net of deferred taxes           461,000  
Premises              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     40 years        
Leasehold improvements | Accounting Standards Update 2016-02              
Class of Stock [Line Items]              
Leasehold improvements           1,022,000  
Mortgage Loans              
Class of Stock [Line Items]              
Net (losses) gains from fair value changes of mortgage loans     $ (2,861,000) (4,539,000) 9,111,000    
GNMA              
Class of Stock [Line Items]              
Delinquent GNMA loans that had been previously sold     51,705,000 67,362,000      
Residential Mortgage Loans              
Class of Stock [Line Items]              
Net (losses) gains from fair value changes of mortgage loans     $ 12,259,000 $ 14,732,000 $ 11,706,000    
Minimum | Furniture and fixtures              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     7 years        
Minimum | Equipment              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     3 years        
Minimum | Commercial And Commercial Real Estate Loans              
Class of Stock [Line Items]              
Loans individually evaluated for impairment     $ 250,000        
Maximum | Furniture and fixtures              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     10 years        
Maximum | Leasehold improvements              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     20 years        
Maximum | Equipment              
Class of Stock [Line Items]              
Property, plant and equipment, useful life     7 years        
Maximum | Commercial And Commercial Real Estate Loans              
Class of Stock [Line Items]              
Loans individually evaluated for impairment     $ 250,000        
Federal Home Loan Bank of Cincinnati              
Class of Stock [Line Items]              
Deposits with Federal Home Loan Banks     $ 11,225,000        
Lease Agreements | Accounting Standards Update 2016-02              
Class of Stock [Line Items]              
Finite lived intangible assets           $ 460,000