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Mortgage servicing rights - Schedule of Servicing Income and Expense Included in Mortgage Banking Income (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Servicing income:        
Servicing income $ 3,960 $ 5,576 $ 12,763 $ 15,973
Change in fair value of mortgage servicing rights (10,611) (1,872) (23,832) 1,656
Change in fair value of derivative hedging instruments 5,520 (829) 13,060 (7,848)
Servicing income (1,131) 2,875 1,991 9,781
Servicing expenses 1,732 2,114 4,961 5,987
Net servicing (loss) income $ (2,863) $ 761 $ (2,970) $ 3,794