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Mortgage servicing rights - Schedule of Data and Key Economic Assumptions Related to Mortgage Servicing Rights (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Transfers and Servicing of Financial Assets [Abstract]    
Unpaid principal balance $ 5,221,109 $ 6,755,114
Weighted-average prepayment speed (CPR) 9.83% 8.58%
Estimated impact on fair value of a 10% increase $ (2,493) $ (2,072)
Estimated impact on fair value of a 20% increase $ (4,813) $ (4,006)
Discount rate 8.99% 10.45%
Estimated impact on fair value of a 100 bp increase $ (2,701) $ (2,505)
Estimated impact on fair value of a 200 bp increase $ (5,181) $ (4,807)
Weighted-average coupon interest rate 4.42% 4.21%
Weighted-average servicing fee (basis points) 0.29% 0.30%
Weighted-average remaining maturity (in months) 319 months 325 months