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Mortgage servicing rights - Schedule of Data and Key Economic Assumptions Related to Mortgage Servicing Rights (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Transfers and Servicing [Abstract]    
Unpaid principal balance $ 6,755,114 $ 6,529,431
Weighted-average prepayment speed (CPR) 8.58% 8.90%
Estimated impact on fair value of a 10% increase $ (2,072) $ (3,026)
Estimated impact on fair value of a 20% increase $ (4,006) $ (5,855)
Discount rate 10.45% 9.75%
Estimated impact on fair value of a 100 bp increase $ 2,505 $ 3,052
Estimated impact on fair value of a 200 bp increase $ 4,807 $ 5,867
Weighted-average coupon interest rate 4.21% 3.94%
Weighted-average servicing fee (basis points) 0.30% 0.28%
Weighted-average remaining maturity (in months) 325 months 335 months