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Financing Receivables and Operating Leases - Summary of the Aging and Non-accrual Status of Gross Financing Receivables (Details) - USD ($)
$ in Millions
Jan. 31, 2019
Oct. 31, 2018
Billed:    
Current 1-30 days $ 300 $ 275
Past due 31-60 days 45 42
Past due 61-90 days 25 13
Past due 90 days 87 74
Unbilled sales-type and direct-financing lease receivables 7,954 7,852
Financing receivables, gross 8,411 8,256
Gross financing receivables on non-accrual status 261 226
Gross financing receivables 90 days past due and still accruing interest $ 124 $ 113