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Financing Receivables and Operating Leases - Allowance for Doubtful Accounts for Financing Receivables (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Jan. 31, 2018
Oct. 31, 2017
Allowance for doubtful accounts    
Balance at beginning of period $ 86 $ 89
Provision for doubtful accounts 7 23
Write-offs, net of recoveries 1 (26)
Balance at end of period $ 94 $ 86