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Segment Information - Earnings Before Taxes (Details) - USD ($)
$ in Millions
3 Months Ended
Jan. 31, 2017
Jan. 31, 2016
Segment Reporting Information    
Net revenue $ 11,407 $ 12,724
Total segment earnings from operations 463 384
Stock-based compensation expense (174) (165)
Amortization of intangible assets (101) (218)
Restructuring charges (177) (311)
Acquisition and other related charges (44) (37)
Separation costs (276) (79)
Interest and other, net (78) (80)
Tax indemnification adjustments (18) 15
Loss from equity interests (22) 0
Earnings before taxes 345 319
Operating segments    
Segment Reporting Information    
Net revenue 11,906 13,294
Total segment earnings from operations 1,274 1,319
Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue 499 570
Significant Reconciling Items    
Segment Reporting Information    
Corporate and unallocated costs and eliminations (74) (125)
Stock-based compensation expense (145) (165)
Amortization of intangible assets (101) (218)
Restructuring charges (177) (311)
Acquisition and other related charges (44) (37)
Separation costs (276) (79)
Defined benefit plan settlement charges and remeasurement benefit 6 0
Interest and other, net (78) (80)
Tax indemnification adjustments (18) 15
Loss from equity interests (22) 0
Enterprise Group    
Segment Reporting Information    
Net revenue 6,097 6,882
Enterprise Group | Operating segments    
Segment Reporting Information    
Net revenue 6,325 7,182
Total segment earnings from operations 802 964
Enterprise Group | Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue 228 300
Enterprise Services    
Segment Reporting Information    
Net revenue 3,852 4,367
Enterprise Services | Operating segments    
Segment Reporting Information    
Net revenue 4,037 4,555
Total segment earnings from operations 283 218
Enterprise Services | Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue 185 188
Software    
Segment Reporting Information    
Net revenue 654 720
Software | Operating segments    
Segment Reporting Information    
Net revenue 721 780
Total segment earnings from operations 154 136
Software | Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue 67 60
Financial Services    
Segment Reporting Information    
Net revenue 804 754
Financial Services | Operating segments    
Segment Reporting Information    
Net revenue 823 776
Total segment earnings from operations 78 100
Financial Services | Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue 19 22
Corporate Investments    
Segment Reporting Information    
Net revenue 0 1
Corporate Investments | Operating segments    
Segment Reporting Information    
Net revenue 0 1
Total segment earnings from operations (43) (99)
Corporate Investments | Elimination of intersegment net revenue and other    
Segment Reporting Information    
Net revenue $ 0 $ 0