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Equity - Narrative (Details)
$ / shares in Units, $ in Thousands
1 Months Ended 2 Months Ended 12 Months Ended 13 Months Ended
Mar. 03, 2021
shares
Mar. 01, 2021
vote
$ / shares
shares
Feb. 28, 2021
vote
Sep. 30, 2020
USD ($)
class
$ / shares
shares
Mar. 31, 2020
shares
Mar. 31, 2019
USD ($)
shares
Dec. 31, 2017
$ / shares
shares
Jun. 30, 2020
USD ($)
Jan. 31, 2022
USD ($)
$ / shares
shares
Jan. 31, 2021
USD ($)
$ / shares
shares
Jan. 31, 2020
USD ($)
$ / shares
shares
Apr. 30, 2020
USD ($)
Feb. 29, 2020
$ / shares
Jan. 31, 2019
shares
Share-based Compensation Arrangement by Share-based Payment Award                            
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)                   (182,271,099)        
Preferred stock, shares authorized (in shares)       200,000,000         200,000,000 200,000,000        
Preferred stock, par value (in dollars per share) | $ / shares       $ 0.0001         $ 0.0001 $ 0.0001        
Common stock, number of classes of stock | class       2                    
Conversion, percent threshold     10.00%                      
Common stock reserved for future issuances (shares)                 105,310,457 112,494,580        
Options granted (shares)                 0 876,961 46,934,532      
Granted (per share) | $ / shares                   $ 22.67 $ 4.41      
Intrinsic value of shares exercised | $                 $ 5,700,000 $ 2,000,000 $ 89,900      
Grant date fair value of vested shares | $                 81,000 90,900 53,500      
Proceeds from repayments of a nonrecourse promissory note | $                 0 2,090 0      
Stock-based compensation, net of amounts capitalized | $                 $ 605,095 $ 301,441 78,399      
Shares subject to repurchase (in shares)                 45,834 245,633        
Compensation modification cost | $                   $ 2,700 $ 14,000 $ 16,700    
Unrecognized share-based compensation expense | $                 $ 1,400,000          
Unrecognized share-based compensation expense recognition period (term)                 3 years          
Employee stock purchase rights under the 2020 ESPP                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)                 8,208,724 5,700,000        
Stock market discount                 85.00%          
Offering period                 6 months          
Stock options                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Vesting period (years)                 4 years          
Expiration period (years)                 10 years          
RSUs                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Vesting period (years)         4 years                  
Share-based compensation arrangement by share-based payment award, equity instruments other than options, nonvested, number                 9,612,323 9,348,557 0      
Vested (shares)                 3,186,218 36,436        
Stock-based compensation, net of amounts capitalized | $       $ 55,500                    
2020 Plan | RSUs                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)                 5,081,999 1,828,083        
2012 Plan | Stock options                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)                 42,043,097 64,574,656        
Expiration period (years)                 10 years          
2012 Plan | RSA                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Grant date fair value of shares other than options vested | $                   $ 100 $ 6,700      
2012 Plan | RSUs                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)                 4,530,324 7,520,474        
Out of the Plans | RSA                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Share-based compensation arrangement by share-based payment award, equity instruments other than options, nonvested, number                 380,260 741,911 1,603,562     1,652,446
Vested (shares)                 361,651 861,651 442,222      
Out of the Plans | RSA | Privately-Held Company                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Share-based compensation arrangement by share-based payment award, equity instruments other than options, nonvested, number                 130,260          
Issuance of common stock in connection with a business combination (in shares)           661,635                
Vested (shares)           215,031                
Stock-based compensation, net of amounts capitalized | $           $ 1,100                
Service period           4 years                
Out of the Plans | RSA | Privately-Held Company | Grant Date                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Vesting period (years)           4 years                
Out of the Plans | RSA | Promissory Notes                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Vesting period (years)             5 years              
Shares authorized (shares)             1,250,000              
Shares issued (per share) | $ / shares             $ 1.59              
Debt instrument, stated interest rate             2.11%              
Proceeds from repayments of a nonrecourse promissory note | $               $ 2,100            
Share-based compensation arrangement by share-based payment award, equity instruments other than options, nonvested, number                 250,000          
Class A Common Stock                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock, shares authorized (in shares)       2,500,000,000         2,500,000,000 2,500,000,000        
Common stock, par value (in dollars per share) | $ / shares   $ 0.0001             $ 0.0001 $ 0.0001        
Common stock, voting rights, votes per share | vote   1                        
Class A Common Stock | IPO                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Number of shares issued (in shares)       32,200,000                    
Price per share (in dollars per share) | $ / shares       $ 120.00                    
Net proceeds | $       $ 3,700,000                    
Class A Common Stock | Over-Allotment Option                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Number of shares issued (in shares)       4,200,000                    
Class A Common Stock | Private Placement                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Price per share (in dollars per share) | $ / shares       $ 120.00                    
Net proceeds | $       $ 500,000                    
Class A Common Stock | Private Placement | Salesforce Ventures LLC                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Number of shares issued (in shares)       2,083,333                    
Class A Common Stock | Private Placement | Berkshire Hathaway Inc.                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Number of shares issued (in shares)       2,083,333                    
Class A Common Stock | Employee stock purchase rights under the 2020 ESPP                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)       5,700,000                    
Class A Common Stock | 2020 Plan                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Common stock reserved for future issuances (shares)       34,100,000                    
Maximum common shares authorized to be outstanding (shares)       78,816,888                    
Redeemable Convertible Preferred Stock                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)       (182,271,099)                    
Class B Common Stock                            
Share-based Compensation Arrangement by Share-based Payment Award                            
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)       182,271,099                    
Conversion ratio       1                    
Common stock, shares authorized (in shares)       355,000,000         185,461,432 355,000,000        
Shares converted (in shares) 169,538,568 169,538,568                        
Common stock, par value (in dollars per share) | $ / shares   $ 0.0001             $ 0.0001 $ 0.0001        
Common stock, voting rights, votes per share | vote     10                      
Shares issued (per share) | $ / shares                         $ 38.77  
Shares issued for common stock (shares)         8,600,000