XML 42 R5.htm IDEA: XBRL DOCUMENT v3.24.0.1
CONSOLIDATED STATEMENTS OF INCOME (LOSS) - USD ($)
shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Income Statement [Abstract]      
Net revenues $ 29,771 $ 27,518 $ 25,371
Operating expenses:      
Transaction expense 14,385 12,173 10,315
Transaction and credit losses 1,682 1,572 1,060
Customer support and operations 1,919 2,120 2,075
Sales and marketing 1,809 2,257 2,445
Technology and development 2,973 3,253 3,038
General and administrative 2,059 2,099 2,114
Restructuring and other (84) 207 62
Total operating expenses 24,743 23,681 21,109
Operating income 5,028 3,837 4,262
Other income (expense), net 383 (471) (163)
Income before income taxes 5,411 3,366 4,099
Income tax expense (benefit) 1,165 947 (70)
Net income (loss) $ 4,246 $ 2,419 $ 4,169
Net income (loss) per share:      
Basic (in dollars per share) $ 3.85 $ 2.10 $ 3.55
Diluted (in dollars per share) $ 3.84 $ 2.09 $ 3.52
Weighted average shares:      
Basic (in shares) 1,103 1,154 1,174
Diluted (in shares) 1,107 1,158 1,186