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CONSOLIDATED STATEMENTS OF INCOME (LOSS) - USD ($)
shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Income Statement [Abstract]      
Net revenues $ 27,518 $ 25,371 $ 21,454
Operating expenses:      
Transaction expense 12,173 10,315 7,934
Transaction and credit losses 1,572 1,060 1,741
Customer support and operations 2,120 2,075 1,778
Sales and marketing 2,257 2,445 1,861
Technology and development 3,253 3,038 2,642
General and administrative 2,099 2,114 2,070
Restructuring and other charges 207 62 139
Total operating expenses 23,681 21,109 18,165
Operating income 3,837 4,262 3,289
Other income (expense), net (471) (163) 1,776
Income before income taxes 3,366 4,099 5,065
Income tax expense (benefit) 947 (70) 863
Net income (loss) $ 2,419 $ 4,169 $ 4,202
Net income (loss) per share:      
Basic (in dollars per share) $ 2.10 $ 3.55 $ 3.58
Diluted (in dollars per share) $ 2.09 $ 3.52 $ 3.54
Weighted average shares:      
Basic (in shares) 1,154 1,174 1,173
Diluted (in shares) 1,158 1,186 1,187