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CONDENSED CONSOLIDATED STATEMENTS OF INCOME - USD ($)
shares in Millions, $ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Income Statement [Abstract]    
Net revenues $ 4,618 $ 4,128
Operating expenses:    
Transaction expense 1,739 1,549
Transaction and credit losses 591 341
Customer support and operations 399 388
Sales and marketing 371 329
Technology and development 605 511
General and administrative 486 419
Restructuring and other charges 29 73
Total operating expenses 4,220 3,610
Operating income 398 518
Other income (expense), net (135) 199
Income before income taxes 263 717
Income tax expense 179 50
Net income $ 84 $ 667
Net income per share:    
Basic (in usd per share) $ 0.07 $ 0.57
Diluted (in usd per share) $ 0.07 $ 0.56
Weighted average shares:    
Basic (in shares) 1,173 1,171
Diluted (in shares) 1,185 1,188