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Other Financial Statement Details - Schedule of Property and Equipment, Net (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross $ 6,416 $ 5,907  
Accumulated depreciation (4,723) (4,183)  
Total property and equipment, net 1,693 1,724  
Total long-lived assets 2,172    
Depreciation 701 627 $ 649
Net change in property and equipment included in accounts payable (2017 - not material) 42 10  
U.S.      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Total property and equipment, net   1,566  
Total long-lived assets 1,862    
Other countries      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Total property and equipment, net   158  
Total long-lived assets 310    
Computer equipment and software      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross 2,804 2,664  
Internal use software and website development costs      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross 2,471 2,149  
Land and buildings      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross 430 408  
Leasehold improvements      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross 460 420  
Furniture and fixtures      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross 171 147  
Development in progress and other      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Property, plant and equipment, gross $ 80 $ 119