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Overview and Summary of Significant Accounting Policies - Changes on the Presentation of Operating Expenses (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Transaction expense $ 6,790 $ 5,581 $ 4,419
Transaction and loan losses 1,380 1,274 1,011
Customer support and operations 1,615 1,407 1,265
Sales and marketing 1,401 1,314 1,142
Product development   0 0
Technology and development 2,085 1,831 1,740
General and administrative 1,711 1,541 1,258
Depreciation and amortization   0 0
Restructuring and other charges 71 309 132
Total operating expenses $ 15,053 13,257 10,967
As Previously Reported ()      
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Transaction expense   5,581 4,419
Transaction and loan losses   1,274 1,011
Customer support and operations   1,482 1,364
Sales and marketing   1,313 1,128
Product development   1,071 953
Technology and development   0 0
General and administrative   1,451 1,155
Depreciation and amortization   776 805
Restructuring and other charges   309 132
Total operating expenses   13,257 10,967
Adjustments      
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Transaction expense   0 0
Transaction and loan losses   0 0
Customer support and operations   (75) (99)
Sales and marketing   1 14
Product development   (1,071) (953)
Technology and development   1,831 1,740
General and administrative   90 103
Depreciation and amortization   (776) (805)
Restructuring and other charges   0 0
Total operating expenses   $ 0 $ 0