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Intangible Assets and Goodwill - Intangibles (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Intangibles      
Gross Carrying Amount $ 703,033   $ 702,348
Accumulated Amortization (545,955)   (537,428)
Intangible Asset, net 157,078   164,920
Carrying amount of indefinite-lived trade names which are not amortizable 5,300    
Aggregated amortization expense 9,100 $ 11,000  
Customer relationships      
Intangibles      
Gross Carrying Amount 507,750   507,930
Accumulated Amortization (386,840)   (380,580)
Intangible Asset, net 120,910   127,350
Developed technology      
Intangibles      
Gross Carrying Amount 88,553   88,554
Accumulated Amortization (88,073)   (88,085)
Intangible Asset, net 480   469
Patent      
Intangibles      
Gross Carrying Amount     15
Accumulated Amortization     (14)
Intangible Asset, net     1
Trade names      
Intangibles      
Gross Carrying Amount 5,300   5,300
Intangible Asset, net 5,300   5,300
Accumulated impairment losses 44,100   44,100
Outsource contract costs      
Intangibles      
Gross Carrying Amount 18,108   17,734
Accumulated Amortization (16,489)   (16,334)
Intangible Asset, net 1,619   1,400
Internally developed software      
Intangibles      
Gross Carrying Amount 56,573   56,066
Accumulated Amortization (45,191)   (43,499)
Intangible Asset, net 11,382   12,567
Purchased software      
Intangibles      
Gross Carrying Amount 26,749   26,749
Accumulated Amortization (9,362)   (8,916)
Intangible Asset, net $ 17,387   $ 17,833