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Related-Party Transactions - Relationship with HandsOn Global Management (Details)
$ in Thousands
1 Months Ended 3 Months Ended 12 Months Ended
Oct. 31, 2019
USD ($)
Dec. 31, 2021
USD ($)
Sep. 30, 2021
USD ($)
Jun. 30, 2021
USD ($)
Mar. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Sep. 30, 2020
USD ($)
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2021
USD ($)
agreement
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2016
Related-Party Transactions                            
Amount of related party transaction                     $ 9,191 $ 5,381 $ 9,501  
Related party expense   $ 1,992 $ 2,744 $ 2,748 $ 1,707 $ 1,324 $ 1,360 $ 1,146 $ 1,551   9,191 5,381 9,501  
Due to Related Parties   $ 1,484                 1,484      
Settlement gain on related party payable to Ex-Sigma 2                       1,287    
Rental expenses                     $ 51,800 69,100    
HGM                            
Related-Party Transactions                            
Ownership percentage   9.20%                 9.20%      
HGM | Travel Expense                            
Related-Party Transactions                            
Amount of related party transaction                     $ 100 100 600  
HGM | Master Service Agreement                            
Related-Party Transactions                            
Number of master agreements | agreement                     10      
Entities affiliated with HGM managed funds | Master Service Agreement                            
Related-Party Transactions                            
Revenue share percentage                           25.00%
Affiliate of largest stockholder                            
Related-Party Transactions                            
Rental expenses                     $ 200 200 400  
HOV Services, Ltd | Data Capture And Technology Services | Cost of revenue                            
Related-Party Transactions                            
Amount of related party transaction                     1,300 1,400 1,500  
Sigma 2, LLC                            
Related-Party Transactions                            
Cash Reimbursed To Related Parties                   $ 5,600        
Sigma 2, LLC | Margin Loan                            
Related-Party Transactions                            
Related party expense                         1,700  
Due to Related Parties   $ 6,900                 6,900      
Settlement gain on related party payable to Ex-Sigma 2                       1,300    
Amount of bonus paid $ 4,600                          
Payroll taxes 1,700                          
Sigma 2, LLC | Margin Loan | Selling, general and administrative expense                            
Related-Party Transactions                            
Amount of bonus expense incurred $ 6,300                       6,300  
Sigma 2, LLC | Secondary Offering                            
Related-Party Transactions                            
Related party expense                         2,100  
Sigma 2, LLC | Legal Expenses                            
Related-Party Transactions                            
Related party expense                       300 600  
SourceHOV | Master Service Agreement                            
Related-Party Transactions                            
Revenue share percentage                           75.00%
SourceHOV | Entities affiliated with HGM managed funds | Master Service Agreement                            
Related-Party Transactions                            
Related party expense                     $ 5,700 $ 1,900 $ 1,000