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Segment and Geographic Area Information
12 Months Ended
Dec. 31, 2019
Segment and Geographic Area Information  
Segment and Geographic Area Information

19. Segment and Geographic Area Information

The Company’s operating segments are significant strategic business units that align its products and services with how it manages its business, approaches the markets and interacts with its clients. The Company is organized into three segments: ITPS, HS, and LLPS.

ITPS: The ITPS segment provides a wide range of solutions and services designed to aid businesses in information capture, processing, decisioning and distribution to customers primarily in the financial services, commercial, public sector and legal industries.

HS: The HS segment operates and maintains a consulting and outsourcing business specializing in both the healthcare provider and payer markets.

LLPS: The LLPS segment provides a broad and active array of legal services in connection with class action, bankruptcy labor, claims adjudication and employment and other legal matters.

The chief operating decision maker reviews segment profit to evaluate operating segment performance and determine how to allocate resources to operating segments. “Segment profit” is defined as revenue less cost of revenue (exclusive of depreciation and amortization). The Company does not allocate Selling, general, and administrative expenses, depreciation and amortization, interest expense and sundry, net. The Company manages assets on a total company basis, not by operating segment, and therefore asset information and capital expenditures by operating segments are not presented. A reconciliation of segment profit to net loss before income taxes is presented below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year ended December 31, 2019

 

    

ITPS

    

HS

    

LLPS

    

Total

Revenue

 

$

1,234,284

 

$

256,721

 

$

71,332

 

$

1,562,337

Cost of revenue (exclusive of depreciation and amortization)

 

 

1,001,655

 

 

180,045

 

 

43,035

 

 

1,224,735

Segment profit

 

 

232,629

 

 

76,676

 

 

28,297

 

 

337,602

Selling, general and administrative expenses (exclusive of depreciation and amortization)

 

 

 

 

 

 

 

 

 

 

 

198,864

Depreciation and amortization

 

 

 

 

 

 

 

 

 

 

 

100,903

Impairment of goodwill and other intangible assets

 

 

 

 

 

 

 

 

 

 

 

349,557

Related party expense

 

 

 

 

 

 

 

 

 

 

 

9,501

Interest expense, net

 

 

 

 

 

 

 

 

 

 

 

163,449

Debt modification and extinguishment costs

 

 

 

 

 

 

 

 

 

 

 

1,404

Sundry expense, net

 

 

 

 

 

 

 

 

 

 

 

969

Other expense, net

 

 

 

 

 

 

 

 

 

 

 

14,429

Net loss before income taxes

 

 

 

 

 

 

 

 

 

 

$

(501,474)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year ended December 31, 2018
(As Restated)

 

    

ITPS

    

HS

    

LLPS

    

Total

Revenue

 

$

1,273,647

 

$

228,015

 

$

84,560

 

$

1,586,222

Cost of revenue (exclusive of depreciation and amortization)

 

 

1,010,320

 

 

151,877

 

 

51,206

 

 

1,213,403

Segment profit

 

 

263,327

 

 

76,138

 

 

33,354

 

 

372,819

Selling, general and administrative expenses (exclusive of depreciation and amortization)

 

 

 

 

 

 

 

 

 

 

 

184,908

Depreciation and amortization

 

 

 

 

 

 

 

 

 

 

 

138,077

Impairment of goodwill and other intangible assets

 

 

 

 

 

 

 

 

 

 

 

48,127

Related party expense

 

 

 

 

 

 

 

 

 

 

 

12,403

Interest expense, net

 

 

 

 

 

 

 

 

 

 

 

155,991

Debt modification and extinguishment costs

 

 

 

 

 

 

 

 

 

 

 

1,067

Sundry income, net

 

 

 

 

 

 

 

 

 

 

 

(3,271)

Other income, net

 

 

 

 

 

 

 

 

 

 

 

(3,030)

Net loss before income taxes

 

 

 

 

 

 

 

 

 

 

$

(161,453)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year ended December 31, 2017
(As Restated)

 

    

ITPS

    

HS

    

LLPS

    

Total

Revenue

 

$

820,677

 

$

233,595

 

$

91,619

 

$

1,145,891

Cost of revenue (exclusive of depreciation and amortization)

 

 

619,694

 

 

152,290

 

 

55,560

 

 

827,544

Segment profit

 

 

200,983

 

 

81,305

 

 

36,059

 

 

318,347

Selling, general and administrative expenses (exclusive of depreciation and amortization)

 

 

 

 

 

 

 

 

 

 

 

220,955

Depreciation and amortization

 

 

 

 

 

 

 

 

 

 

 

98,890

Impairment of goodwill and other intangible assets

 

 

 

 

 

 

 

 

 

 

 

69,437

Related party expense

 

 

 

 

 

 

 

 

 

 

 

33,431

Interest expense, net

 

 

 

 

 

 

 

 

 

 

 

129,676

Debt modification and extinguishment costs

 

 

 

 

 

 

 

 

 

 

 

35,512

Sundry expense, net

 

 

 

 

 

 

 

 

 

 

 

2,295

Other income, net

 

 

 

 

 

 

 

 

 

 

 

(1,297)

Net loss before income taxes

 

 

 

 

 

 

 

 

 

 

$

(270,552)

 

The following table presents revenues by principal geographic area where the Company’s customers are located for the years ended December 31, 2019, 2018, and 2017.

 

 

 

 

 

 

 

 

 

 

 

 

 

Years ended December 31, 

 

    

2019

    

2018
(As Restated)

    

2017
(As Restated)

United States

 

$

1,286,678

 

$

1,347,516

 

$

1,000,827

EMEA

 

 

248,466

 

 

211,314

 

 

130,098

Other

 

 

27,193

 

 

27,392

 

 

14,966

Total Consolidated Revenue

 

$

1,562,337

 

$

1,586,222

 

$

1,145,891