REVENUE

3 Months Ended

Mar. 31, 2020

Revenue from Contract with Customer [Abstract]

The Company primarily derives its revenues through the sale or subscription licensing of its platform solutions and services. The following table disaggregates revenue by offering (in thousands):



	Three Months Ended March 31,
	2020		2019
Platform solutions⁽¹⁾	$	140,617	$	129,952
Services⁽²⁾	13,570		15,539
Total revenue	$	154,187	$	145,491

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(1)	Platform solutions include arrangements for technology-based offerings representing subscription-based cloud-based platform offerings and legacy platform solutions that are not cloud-based and not billed under a subscription-based contract structure.


(2)	Services include advisory, implementation, and support services under time and materials, fixed price, or retainer-based contracts.

Contract Balances

The Company had an unbilled receivables balance of $27.4 million and $36.0 million as of March 31, 2020 and December 31, 2019, respectively. The decrease in the unbilled receivables balance was due to the timing of billings. Unbilled receivables are classified as accounts receivable on the consolidated balance sheet. The Company had deferred commissions of $12.9 million and $11.8 million as of March 31, 2020 and December 31, 2019, respectively. The Company had a deferred contract asset balance of $13.6 million and $5.8 million as of March 31, 2020 and December 31, 2019, respectively. Short-term and long-term deferred commissions and deferred contract assets are classified as prepaid expenses and other current assets and other assets on the consolidated balance sheet, respectively.

The Company had a deferred revenue balance of $17.7 million and $13.7 million, which is presented net of certain contract assets of $13.0 million and $11.4 million, as of March 31, 2020 and December 31, 2019, respectively. Revenue recognized during the three months ended March 31, 2020 that was included in the deferred revenue balance at the beginning of the year was $7.5 million.