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REVENUE
9 Months Ended
Sep. 30, 2019
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
The Company primarily derives its revenues through the sale or subscription licensing of its platform solutions and services. The following table disaggregates revenue by offering (in thousands):
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
2019
 
2018
 
2019
 
2018
Platform solutions(1)
$
151,454

 
$
130,523

 
$
421,695

 
$
347,698

Services(2)
14,999

 
15,286

 
47,226

 
43,664

Total revenue
$
166,453

 
$
145,809

 
$
468,921

 
$
391,362

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(1)
Platform solutions include arrangements for technology-based offerings representing subscription-based cloud-based platform offerings and legacy platform solutions that are not cloud-based and not billed under a subscription-based contract structure.
(2)
Services include advisory, implementation, and support services under time and materials, fixed price, or retainer-based contracts.
Contract Balances
The Company had an unbilled receivables balance of $24.5 million and $20.5 million as of September 30, 2019 and December 31, 2018, respectively. Unbilled receivables are classified as accounts receivable on the consolidated balance sheet. The Company had deferred commissions of $11.9 million and $5.7 million as of September 30, 2019 and December 31, 2018, respectively.
The Company had a deferred revenue balance of $18.0 million and $20.6 million as of September 30, 2019 and December 31, 2018, respectively. Revenue recognized during the three and nine months ended September 30, 2019 that was included in the deferred revenue balance at the beginning of the year was $3.7 million and $16.8 million, respectively.