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Segment reporting - geographic data (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Aug. 31, 2018
May 31, 2018
Feb. 28, 2018
Nov. 30, 2017
Aug. 31, 2017
May 31, 2017
Feb. 28, 2017
Nov. 30, 2016
Aug. 31, 2018
Aug. 31, 2017
Aug. 31, 2016
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales $ 33,442 $ 34,334 $ 33,021 $ 30,740 $ 30,149 $ 30,118 $ 29,446 $ 28,501 $ 131,537 $ 118,214 $ 117,351
Long-Lived Assets 13,911       13,642       13,911 13,642  
Other                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales                 2,254 2,136 2,675
Long-Lived Assets 199       180       199 180  
Reportable Geographical Components | United States of America                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales                 98,392 87,302 83,802
Long-Lived Assets 10,678       10,344       10,678 10,344  
Reportable Geographical Components | United Kingdom                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales                 13,297 12,552 14,081
Long-Lived Assets 2,458       2,502       2,458 2,502  
Reportable Geographical Components | Europe (excluding the United Kingdom)                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales                 17,594 16,224 $ 16,793
Long-Lived Assets $ 576       $ 616       $ 576 $ 616