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Exit and disposal activities - Narrative (Details)
$ in Millions
3 Months Ended 9 Months Ended
Oct. 14, 2024
store
May 31, 2025
USD ($)
clinic
Feb. 29, 2024
USD ($)
clinic
May 31, 2025
USD ($)
clinic
store
May 31, 2024
USD ($)
clinic
Restructuring Cost and Reserve [Line Items]          
Impairment     $ 266    
Impairment of goodwill, intangibles and long-lived assets       $ 5,776 $ 13,618
Software and Software Development Costs          
Restructuring Cost and Reserve [Line Items]          
Impairment of goodwill, intangibles and long-lived assets       $ 89 $ 455
Transformational Cost Management Program          
Restructuring Cost and Reserve [Line Items]          
Number of clinics closed | clinic     90   160
Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Future cash expenditures, percent   0.90   0.90  
Cost incurred to date   $ 473   $ 473  
Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Cost incurred to date   259   259  
Footprint Optimization Program | Asset impairments          
Restructuring Cost and Reserve [Line Items]          
Expected cost   300   300  
Cost incurred to date   135   135  
Footprint Optimization Program | Employee Severance and Business Transition Costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   100   100  
Cost incurred to date   $ 79   $ 79  
Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores closed | store       423  
Other Exit Plans          
Restructuring Cost and Reserve [Line Items]          
Number of clinics closed | clinic   5   28  
Impairment       $ 303  
Minimum | Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 900        
Expected cost   $ 2,200   2,200  
Minimum | Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   1,800   1,800  
Minimum | Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 1,200        
Maximum | Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 1,000        
Expected cost   2,400   2,400  
Maximum | Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   $ 2,000   $ 2,000  
Maximum | Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 1,300