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Exit and disposal activities - Narrative (Details)
$ in Millions
3 Months Ended 6 Months Ended
Oct. 14, 2024
store
Feb. 28, 2025
USD ($)
Feb. 29, 2024
USD ($)
clinic
Feb. 28, 2025
USD ($)
store
clinic
Feb. 29, 2024
USD ($)
clinic
Restructuring Cost and Reserve [Line Items]          
Costs   $ 68 $ 0 $ 400 $ 0
Impairment     266    
Impairment of goodwill, intangibles and long-lived assets       $ 5,660 $ 13,589
Software and Software Development Costs          
Restructuring Cost and Reserve [Line Items]          
Impairment of goodwill, intangibles and long-lived assets     $ 455    
Transformational Cost Management Program          
Restructuring Cost and Reserve [Line Items]          
Number of clinics closed | clinic     90   160
Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Future cash expenditures, percent   0.90   0.90  
Costs   $ 68   $ 400  
Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Costs   42   206  
Footprint Optimization Program | Asset impairments          
Restructuring Cost and Reserve [Line Items]          
Expected cost   300   300  
Costs   10   137  
Footprint Optimization Program | Employee Severance and Business Transition Costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   100   100  
Costs   16   $ 57  
Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores closed | store       247  
Other Exit Plans          
Restructuring Cost and Reserve [Line Items]          
Number of clinics closed | clinic       23  
Impairment     $ 179   $ 303
Minimum | Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 900        
Expected cost   2,200   $ 2,200  
Minimum | Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   1,800   $ 1,800  
Minimum | Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store       1,200  
Maximum | Footprint Optimization Program          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store 1,000        
Expected cost   2,400   $ 2,400  
Maximum | Footprint Optimization Program | Lease obligations and other real estate costs          
Restructuring Cost and Reserve [Line Items]          
Expected cost   $ 2,000   $ 2,000  
Maximum | Footprint Optimization Program And Transformational Cost Management          
Restructuring Cost and Reserve [Line Items]          
Number of stores expected to close | store       1,300