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Summary of major accounting policies - property plant and equipment (Details) - USD ($)
$ in Millions
Aug. 31, 2024
Aug. 31, 2023
Property, Plant and Equipment [Line Items]    
Finance lease properties $ 1,143 $ 1,075
Property, plant, and equipment and finance lease right-of-use asset, before accumulated depreciation and amortization 22,636 24,540
Property, plant, and equipment and finance lease right-of-use asset, accumulated depreciation and amortization 12,863 12,953
Property and equipment, net $ 9,772 11,587
Land and land improvements 1    
Property, Plant and Equipment [Line Items]    
Estimated useful life 20 years  
Property and equipment $ 1,455 1,778
Buildings and building improvements    
Property, Plant and Equipment [Line Items]    
Property and equipment $ 6,117 6,683
Buildings and building improvements | Minimum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 3 years  
Buildings and building improvements | Maximum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 50 years  
Fixtures and equipment    
Property, Plant and Equipment [Line Items]    
Property and equipment $ 9,720 9,782
Fixtures and equipment | Minimum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 3 years  
Fixtures and equipment | Maximum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 20 years  
Capitalized system development costs and software    
Property, Plant and Equipment [Line Items]    
Property and equipment $ 3,528 3,821
Capitalized system development costs and software | Minimum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 3 years  
Capitalized system development costs and software | Maximum    
Property, Plant and Equipment [Line Items]    
Estimated useful life 10 years  
Asset under construction    
Property, Plant and Equipment [Line Items]    
Property and equipment $ 673 $ 1,400