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Exit and disposal activities
12 Months Ended
Aug. 31, 2024
Restructuring and Related Activities [Abstract]  
Exit and disposal activities Exit and disposal activities
Transformational Cost Management Program
On December 20, 2018, the Company announced a transformational cost management program that was expected to deliver in excess of $2.0 billion of annual cost savings by fiscal 2022 (the “Transformational Cost Management Program”). The Company achieved this goal at the end of fiscal 2021. The program was subsequently expanded and extended, with the most recent update in fiscal 2023, when the Company increased its annual cost savings target from $3.5 billion to $4.5 billion by the end of fiscal 2024. While most of the initiatives under the program were completed by the end of fiscal 2024, certain initiatives are expected to extend into fiscal 2025. The Company does not expect to incur material exit and disposal charges related to the finalization of these initiatives.

The Transformational Cost Management Program, which was multi-faceted and included divisional optimization initiatives, global smart spending, global smart organization and the transformation of the Company’s information technology (“IT”) capabilities, was designed to help the Company achieve increased cost efficiencies. The Company took actions across all aspects of the Transformational Cost Management Program, which focused primarily on the U.S. Retail Pharmacy and International reportable segments along with the Company’s global functions. Divisional optimization within the Company’s segments included activities such as optimization of stores. The Transformational Cost Management Program resulted in the approval to close approximately 650 Boots stores in the United Kingdom (“UK”) and approximately 950 stores in the U.S. As of August 31, 2024, the Company has closed 624 and 676 stores in the UK and U.S., respectively.

Cumulative pre-tax charges to the Company’s GAAP financial results for the Transformational Cost Management Program were $4.3 billion, of which pre-tax charges for exit and disposal activities were $4.0 billion. The charges were primarily recorded within Selling, general and administrative expenses within the Consolidated Statements of Earnings. These charges included $1.7 billion related to lease obligations and other real estate costs, $1.0 billion in asset impairments, $1.0 billion in employee severance and business transition costs and $300 million of IT transformation and other exit costs. In addition to the impacts discussed above, as a result of the actions related to store closures taken under the Transformational Cost Management Program, the Company recorded $508 million of transition adjustments to decrease retained earnings due to the adoption of the new lease accounting standard (Topic 842) that became effective on September 1, 2019.
Costs related to exit and disposal activities under the Transformational Cost Management Program for fiscal 2024, 2023 and 2022, respectively, were as follows (in millions):
Fiscal 2024U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$535 $— $— $— $535 
Asset impairments104 16 — 128 
Employee severance and business transition costs93 (3)102 
Information technology transformation and other exit costs39 19 13 — 70 
Total pre-tax exit and disposal charges$770 $32 $26 $6 $835 
Fiscal 2023U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$492 $23 $— $$516 
Asset impairments183 149 109 — 441 
Employee severance and business transition costs111 20 13 150 
Information technology transformation and other exit costs30 21 — — 51 
Total pre-tax exit and disposal charges$816 $213 $115 $14 $1,158 


Fiscal 2022U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$247 $$— $— $249 
Asset impairments132 58 — — 190 
Employee severance and business transition costs156 29 — 25 210 
Information technology transformation and other exit costs12 29 — — 40 
Total pre-tax exit and disposal charges$546 $118 $ $25 $690 
The changes in liabilities and assets related to the exit and disposal activities under Transformational Cost Management Program include the following (in millions):
Lease obligations and other real estate costsAsset impairmentsEmployee severance and business transition costsInformation technology transformation and other exit costsTotal
Balance at August 31, 2022$10 $— $76 $27 $113 
Costs516 441 150 51 1,158 
Payments(105)— (160)(55)(320)
Other(411)(441)— (849)
Balance at August 31, 2023$10 $ $70 $22 $102 
Costs535 128 102 70 835 
Payments(223)— (145)(62)(430)
Other(315)(128)— (28)(471)
Balance at August 31, 2024$8 $ $26 $2 $36 

Other exit and disposal activities
In fiscal 2024, VillageMD approved the closure of approximately 160 clinics. As a result, long-lived and intangible assets of $303 million were impaired within the U.S. Healthcare segment. The impairment charges were recorded in Selling, general and administrative expenses within the Consolidated Statements of Earnings.

In fiscal 2024, management ceased development of, and abandoned, a multi-year internal software development project within the U.S. Retail Pharmacy segment. As a result, previously capitalized internally-developed software of $455 million was impaired. The impairment charge was recorded in Selling, general and administrative expenses within the Consolidated Statements of Earnings.