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Exit and disposal activities
9 Months Ended
May 31, 2024
Restructuring and Related Activities [Abstract]  
Exit and disposal activities Exit and disposal activities
Transformational Cost Management Program
On December 20, 2018, the Company announced a transformational cost management program that was expected to deliver in excess of $2.0 billion of annual cost savings by fiscal 2022 (the “Transformational Cost Management Program”). The Company achieved this goal at the end of fiscal 2021.
On October 12, 2021, the Company expanded and extended the Transformational Cost Management Program through the end of fiscal 2024 and increased its annual cost savings target to $3.3 billion by the end of fiscal 2024. In fiscal 2022, the Company increased its annual cost savings target from $3.3 billion to $3.5 billion, by the end of fiscal 2024. In fiscal 2023, the Company increased its annual cost savings target from $3.5 billion to $4.5 billion, by the end of fiscal 2024. We believe the Company is currently on track to achieve the savings target.

The Transformational Cost Management Program, which is multi-faceted and includes divisional optimization initiatives, global smart spending, global smart organization and the transformation of the Company’s information technology (“IT”) capabilities, is designed to help the Company achieve increased cost efficiencies. To date, the Company has taken actions across all aspects of the Transformational Cost Management Program which focus primarily on the U.S. Retail Pharmacy and International reportable segments along with the Company's global functions. Divisional optimization within the Company’s segments includes activities such as optimization of stores. Through the Transformational Cost Management Program the Company plans to reduce its presence by up to 650 Boots stores in the United Kingdom (“UK”) and approximately 650 to 700 stores in the U.S. As of May 31, 2024, the Company has closed 581 and 673 stores in the UK and U.S., respectively.

The Company estimates cumulative pre-tax charges to its GAAP financial results for the Transformational Cost Management Program to be between $4.1 billion and $4.4 billion, of which pre-tax charges for exit and disposal activities are estimated to be between $3.8 billion and $4.1 billion. In addition to the impacts discussed above, as a result of the actions related to store closures taken under the Transformational Cost Management Program, the Company recorded $508 million of transition adjustments to decrease retained earnings due to the adoption of the new lease accounting standard (Topic 842) that became effective on September 1, 2019.

From the inception of the Transformational Cost Management Program to May 31, 2024, the Company has recognized cumulative pre-tax charges to its financial results in accordance with GAAP of $3.5 billion, which were primarily recorded in Selling, general and administrative expenses within the Consolidated Condensed Statements of Earnings. These charges included $1.3 billion related to lease obligations and other real estate costs, $950 million in asset impairments, $959 million in employee severance and business transition costs and $275 million of IT transformation and other exit costs.

Costs related to exit and disposal activities under the Transformational Cost Management Program for the three and nine months ended May 31, 2024 and May 31, 2023, respectively, were as follows (in millions):

Three months ended May 31, 2024U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$37 $$— $— $38 
Asset impairments17 — — — 17 
Employee severance and business transition costs20 26 
Information technology transformation and other exit costs— — 14 
Total pre-tax exit and disposal charges$80 $14 $1 $1 $96 

Nine months ended May 31, 2024U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$192 $$— $— $194 
Asset impairments45 21 — — 66 
Employee severance and business transition costs71 86 
Information technology transformation and other exit costs11 10 — — 21 
Total pre-tax exit and disposal charges$320 $37 $5 $6 $368 
Three months ended May 31, 2023U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$35 $18 $— $— $53 
Asset impairments12 150 109 — 272 
Employee severance and business transition costs50 13 71 
Information technology transformation and other exit costs12 — — 19 
Total pre-tax exit and disposal charges$104 $193 $113 $4 $414 

Nine months ended May 31, 2023U.S. Retail PharmacyInternationalU.S. HealthcareCorporate and OtherWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$133 $18 $— $— $151 
Asset impairments127 149 109 — 385 
Employee severance and business transition costs72 15 11 102 
Information technology transformation and other exit costs23 22 — — 45 
Total pre-tax exit and disposal charges$354 $204 $113 $11 $682 

The changes in liabilities and assets related to the exit and disposal activities under Transformational Cost Management Program include the following (in millions):
Lease obligations and other real estate costsAsset impairmentsEmployee severance and business transition costsInformation technology transformation and other exit costsTotal
Balance at August 31, 2023$10 $— $70 $22 $102 
Costs194 66 86 21 368 
Payments(129)— (98)(41)(268)
Other(66)(66)— — (133)
Balance at May 31, 2024$10 $ $57 $2 $69 

Other exit and disposal activities
During the six months ended February 29, 2024, VillageMD approved the closure of approximately 160 clinics. As a result, long-lived and intangible assets of $303 million were impaired within the U.S. Healthcare segment. The impairment charges were recorded in Selling, general and administrative expenses within the Consolidated Condensed Statements of Earnings.

During the three months ended February 29, 2024, management ceased development of, and abandoned, a multi-year internal software development project within the U.S. Retail Pharmacy segment. As a result, previously capitalized internally-developed software of $455 million was impaired. The impairment charge was recorded in Selling, general and administrative expenses within the Consolidated Condensed Statements of Earnings.