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Exit and disposal activities - restructuring reserve activity (Details) - Transformational cost management program - USD ($)
$ in Millions
12 Months Ended
Aug. 31, 2022
Aug. 31, 2021
Restructuring Reserve [Roll Forward]    
Beginning balance $ 114 $ 199
Costs 690 335
Payments (323) (351)
Other - non cash (367) (69)
Ending balance 113 114
Lease obligations and other real estate costs    
Restructuring Reserve [Roll Forward]    
Beginning balance 17 19
Costs 249 108
Payments (99) (69)
Other - non cash (157) (42)
Ending balance 10 17
Asset impairments    
Restructuring Reserve [Roll Forward]    
Beginning balance 0 0
Costs 190 24
Payments 0 0
Other - non cash (190) (24)
Ending balance 0 0
Employee severance and business transition costs    
Restructuring Reserve [Roll Forward]    
Beginning balance 77 166
Costs 210 165
Payments (201) (252)
Other - non cash (9) (2)
Ending balance 76 77
Information technology transformation and other exit costs    
Restructuring Reserve [Roll Forward]    
Beginning balance 20 14
Costs 40 38
Payments (23) (31)
Other - non cash (11) (1)
Ending balance $ 27 $ 20