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Exit and disposal activities - Restructuring Reserve Activity (Details) - Transformational Cost Management Program
$ in Millions
3 Months Ended
Nov. 30, 2021
USD ($)
Restructuring Reserve [Roll Forward]  
Beginning balance $ 114
Costs 175
Payments (74)
Other (115)
Currency (1)
Ending balance 101
Lease obligations and other real estate costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 17
Costs 89
Payments (15)
Other (72)
Currency 0
Ending balance 19
Asset Impairments  
Restructuring Reserve [Roll Forward]  
Beginning balance 0
Costs 40
Payments 0
Other (40)
Currency 0
Ending balance 0
Employee severance and business transition costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 77
Costs 37
Payments (51)
Other (3)
Currency (1)
Ending balance 59
Information technology transformation and other exit costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 20
Costs 9
Payments (7)
Other 0
Currency 0
Ending balance $ 23