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Exit and disposal activities - Restructuring Reserve Activity (Details) - Transformational Cost Management Program
$ in Millions
9 Months Ended
May 31, 2021
USD ($)
Restructuring Reserve [Roll Forward]  
Beginning balance $ 199
Costs 279
Payments (249)
Other (43)
Currency 3
Ending balance 190
Lease obligations and other real estate costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 19
Costs 62
Payments (47)
Other (9)
Currency 1
Ending balance 26
Asset impairments  
Restructuring Reserve [Roll Forward]  
Beginning balance 0
Costs 19
Payments 0
Other (19)
Currency (1)
Ending balance 0
Employee severance and business transition costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 166
Costs 172
Payments (183)
Other (4)
Currency 4
Ending balance 155
Information technology transformation and other exit costs  
Restructuring Reserve [Roll Forward]  
Beginning balance 14
Costs 26
Payments (18)
Other (12)
Currency (2)
Ending balance $ 9